Messages - Thermo Scientific Vanquish VF-D20 Operating Manual

8.2

Messages

Message and Code
Unexpected module behavior.
Code XX
Module malfunction detected.
Code XX
Code 33 Leak detected –
eliminate within approx. XX
seconds.
Code 34 Leak detected.
Code 36 Download failed
Vanquish Charged Aerosol Detectors Operating Manual
The table lists the most frequently observed messages for the detector
and provides troubleshooting assistance. Each message consists of two-
digit or four-digit code number and a text. The code number is the
unique identifier for the problem while the wording may change. If you
are unable to resolve the problem following the instructions, contact
Technical Support for assistance.
TIP If a message appears in the Audit Trail that is not listed in the table,
write down the code and wording of the message. If you are unable to
resolve the problem, contact Thermo Fisher Scientific Technical Support
for assistance.
Description and Remedial Action
XX can be a two-digit or four-digit code number. When the message
appears, write down the message code and turn off the module. Wait for 5
seconds and turn on the module again. If the message appears again,
contact Technical Support.
XX can be a two-digit or four-digit code number. When the message
appears, write down the message code. Turn off the module and contact
Technical Support.
NOTE: If the message appears with code 6008, the detector gas flow and the
pump flow are automatically stopped. The drain pump remains turned on
for a short period longer and is then turned off. Turn the detector off and
on. If the message appears again, contact Technical Support.
With XX = the number of seconds within the leak must be resolved
Find and eliminate the source for the leakage (see
Find and eliminate the source for the leakage (see
The firmware download has not been successful. Repeat the download.
8 • Troubleshooting
section 8.3.1, page 158).
section 8.3.1, page 158).
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