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8
•
Troubleshooting
8.1
General Information about Troubleshooting
Status Indicators
Alarms
Chromeleon Audit Trail Messages
Page 152
The following features help you to identify and eliminate the source for
problems that may arise during operation of the detector.
TIP For information about operating problems that might occur during
the operation of a Vanquish system, refer to the Vanquish System
Operating Manual.
If you are unable to resolve a problem following the instructions given
here or if you experience problems that are not covered in this section,
contact Thermo Fisher Scientific Technical Support for assistance. See
the contact information at the beginning of this manual.
To facilitate device identification have the serial number and technical
name available when communicating with Thermo Fisher Scientific.
The status indicator LED bar on the front side of the detector and the
STATUS LED on the keypad inside provide quick visual feedback on the
operational status of the device. If the detector firmware detects a
problem, the status indicators are red. The problem is reported to the
Chromeleon software and a message appears in the Audit Trail. For
possible causes and recommended remedial actions, see
Messages, page
155.
Leaks are a potential safety issue. Therefore, if a leak sensor detects
leakage, beeping starts to alert you in addition to the message in the
Chromeleon Audit Trail and the status indicators changing to red. Follow
the instructions in this manual to find and eliminate the source for the
leakage.
If the device firmware detects a problem, the problem is reported to the
Chromeleon software.
The Chromeleon software logs information about all events related to
instrument operation for the current day in an Audit Trail. The Audit
Trail is named with the current date, using the format yyyymmdd. For
example, the Audit Trail for May 15, 2013, is named 20130515.
Vanquish Charged Aerosol Detectors Operating Manual
section 8.2
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Table of Contents
Troubleshooting
