Resolving Barcode Scanner Errors - Procleix TIGRIS Operator's Manual

Resolving Barcode Scanner Errors

Unreadable Barcodes
If the "Fix unreadable barcodes before process" option is enabled in the system configuration,
the PROCLEIX
before processing will continue. If this option is not enabled, the PROCLEIX TIGRIS System
automatically assigns a Sample ID to all samples with unreadable barcodes.
When an unreadable barcode error occurs, follow the prompts in the Fix Racks window to
resolve the error. Use the handheld barcode scanner or the keyboard pad to manually enter an
unreadable barcode.
Note: Clicking Cancel in the Fix Racks window dequeues a queued worklist or stops an in-
process worklist.
1. From the Fix Racks window, determine which tubes in the appropriate rack need to be
resolved.
2. If the source of the error is due to a barcode that is turned away from the barcode scanner,
re-position the tube in the sample rack.
3. If the error is not resolved by repositioning the tube, click on the error message for that
particular tube in the Fix Racks window. Take the tube out of the sample rack and use the
hand-held barcode scanner to scan the barcode into the Manual Sample ID window.
For an ISBT 128 barcode, the check character is read by the scanner and does not
need to be typed into the Check Character field. The field remains empty.
4. If the handheld barcode scanner cannot read the barcode, use the workstation keyboard
to enter the barcode.
Caution: Do not include Start/Stop characters (if present) when manually entering
a Sample ID—doing so will create a mismatch between the actual Sample ID and
the ID in the printed Report.
For a barcode that is not ISBT 128:
a) If the check box for ISBT 128 Barcode is selected, clear it.
b) For Sample ID, type the barcode ID.
c) Click OK.
A new Manual Sample ID window appears.
d) To complete double entry, type the barcode ID in the Sample ID field again.
e) Click OK.
For an ISBT 128 barcode:
a) For Sample ID, type all 16 characters of the barcode including the prefix.
b) For Check Character, type the check character located in the small box to the right
of the barcode
c) Click OK.
Note: Double entry should not be required for ISBT 128 barcodes. However, if
the system is not configured for ISBT 128 barcode use, the Check Character
and ISBT 128 Barcode fields are not available in the Manual Sample ID
window and double entry must be performed. For configuration instructions,
see "Barcode Scanner Configuration" on page 5-7.
®
PROCLEIX
TIGRIS System Operator's Manual
Volume I: Operating the Instrument
®
TIGRIS System requires the operator to resolve unreadable barcode errors
R S
UNNING AMPLES
3-9
Part # 902649EN Rev. A