Software Upgrade - AudioCodes Mediant 500L User Manual

User's Manual
44

Software Upgrade

The Web interface's Software Upgrade wizard lets you easily upgrade the device's
software version (.cmp file). You can also use the wizard to load an ini file and Auxiliary
files (e.g., CPT file). However, you can only use the wizard if you at least load a .cmp file.
Once loaded, you can select other file types to load.
Note:
•
You can obtain the latest software files from AudioCodes Web site at
http://www.audiocodes.com/downloads.
•
When you start the wizard, the rest of the Web interface is unavailable. After the
files are successfully installed with a device reset, access to the full Web interface
is restored.
•
If you upgraded your firmware (.cmp file) and the "SW version mismatch" message
appears in the Syslog or Web interface, your License Key does not support the
new .cmp file version. If this occurs, contact AudioCodes support for assistance.
•
If the device disconnects from the power source (e.g., power outage or
disconnection of the power cable) during the upgrade process, the upgrade
process fails and when the device is powered up again, it runs with the previously
installed software version.
•
Instead of manually upgrading the device, you can use the device's Automatic
Update feature for automatic provisioning (see ''Automatic Provisioning'' on page
829).
•
You can also upgrade the device's firmware by loading a .cmp file from an external
USB hard drive connected to the device's USB port. For more information, see
USB Storage Capabilities on page 849.
The following procedure describes how to load files using the Web interface's Software
Upgrade Wizard. Alternatively, you can load files using the CLI:

cmp file:
copy firmware from <URL>

ini or Auxiliary file:
copy <ini file or auxiliary file> from <URL>

CLI script file:
copy cli-script from <URL>
If you load the firmware file through CLI, when you initiate the copy command a message is
displayed in the console showing the load progress. If other management users are
connected to the device through CLI, the message also appears in their CLI sessions,
preventing them from performing further actions on the device and disrupting the upload
process. For more information, refer to the CLI Reference Guide.

To upgrade the device using the Software Upgrade wizard:
1. Make sure that you have installed a License Key that is compatible with the software
version to be installed (see ''License Key'' on page 817).
2. It is recommended to enable the Graceful Lock feature (see ''Locking and Unlocking
the Device'' on page 781). The wizard resets the device at the end of the upgrade
process, thereby causing current calls to be untimely terminated. To minimize traffic
disruption, the Graceful Lock feature prevents the establishment of new calls.
Version 7.2 787 Mediant 500L Gateway & E-SBC
44. Software Upgrade