Viewing Voip Status; Viewing Tel-Ip Call Counters - AudioCodes Mediant 500L User Manual

User's Manual
56

Viewing VoIP Status

This section describes how to view VoIP-related status.
56.1

Viewing Tel-IP Call Counters

You can view statistical information on IP-to-Tel and Tel-to-IP calls in the Web interface's
IP to Tel Calls Count page and Tel to IP Calls Count page. The information is updated
according to the release reason that is received after a call is terminated (during the same
time as the end-of-call CDR message is sent). The release reason can be viewed in the
'Termination Reason' field in the CDR message.
You can reset the statistical data displayed on the page (i.e., refresh the display), by
clicking the Reset Counters button located below the table.

To view IP-to-Tel and Tel-to-IP call counters:

Open the IP to Tel Calls Count page or Tel to IP Calls Count page (Monitor menu >
Monitor tab > VoIP Status folder > IP to Tel Calls Count or Tel to IP Calls Count);
the figure below shows the IP to Tel Calls Count page.
The fields in this page are described in the following table:
Table 56-1: IP to Tel Calls Count and Tel to IP Calls Count Description
Counter
Number of Attempted
Calls
Number of Established
Calls
Version 7.2
Figure 56-1: Viewing Tel-IP Calls Count Pages
Indicates the number of attempted calls. It is composed of established
and failed calls. The number of established calls is represented by the
'Number of Established Calls' counter. The number of failed calls is
represented by the failed-call counters. Only one of the established /
failed call counters is incremented every time.
Indicates the number of established calls. It is incremented as a result of
one of the following release reasons if the duration of the call is greater
than zero:

GWAPP_REASON_NOT_RELEVANT (0)

GWAPP_NORMAL_CALL_CLEAR (16)

GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:

RELEASE_BECAUSE_UNKNOWN_REASON

RELEASE_BECAUSE_REMOTE_CANCEL_CALL

RELEASE_BECAUSE_MANUAL_DISC

RELEASE_BECAUSE_SILENCE_DISC
895
56. Viewing VoIP Status
Description
Mediant 500L Gateway & E-SBC