Viewing Registration Status - AudioCodes Mediant 500L User Manual

User's Manual
Parameter
Failure Count
Status
56.4

Viewing Registration Status

You can view the registration status of the device's endpoints (FXS, FXO and BRI) and SIP
Accounts. The registration mode (i.e., per device, endpoint, account. or no registration) is
configured in the Trunk Group Settings table (see Configuring Trunk Group Settings on
page 503) or using the TrunkGroupSettings ini file parameter.

To view registration status:

Open the Registration Status table (Monitor menu > Monitor tab > VoIP Status
folder > Registration Status).
Parameter
Version 7.2
Displays the total number of failed keep-alive messages (by SIP
OPTIONS) sent by the device to the proxy.
Displays the status of the Proxy Set and its' proxy servers.

"ONLINE":

Proxy Set ID row: At least one proxy is online as determined
by the device's keep-alive feature. The status is also
"ONLINE" for IP addresses resolved from DNS queries even if
keep-alive is disabled.

Proxy server rows (if multiple addresses): The proxy server is
online as determined by the device's keep-alive feature.

"OFFLINE": The proxy is offline as determined by the device's
keep-alive feature and the Proxy Set is configured for Homing
('Redundancy Mode' parameter) or enabled for load balancing
('Proxy Load Balancing Method' parameter):

Homing: The proxy is the main proxy, but the keep-alive has
failed.

Load balancing: The keep-alive for the proxy has failed.

"NOT RESOLVED": Proxy address is configured as an FQDN, but
the DNS resolution has failed.

Empty field: Keep-alive for the proxy is disabled or the device has
yet to send a keep-alive to the proxy.
Table 56-4: Registration Status Table Description
Description
Description
899 Mediant 500L Gateway & E-SBC
56. Viewing VoIP Status