SATO PW208NX Operator's Manual page 135

Troubleshooting
Error Message
 Error
 Type of Error
Number
 Message
 Error Icon
1010 Media Error
Check the media size.
1012 Head Error
Contact your SATO
reseller or technical
support center.
1013 Memory Error
Contact your SATO
reseller or technical
support center.
1014 Memory Full
Delete unwanted data
from the memory.
1017 SBPL CMD Error
(SBPL command
error)
Caaa: <bb> : cc
Check the print data.
* : For details on error messages, see "3.1.1 Error Messages"
132
Mobile printer PW208NX/PW208mNX
*
To clear the display
Open and close the cover.
To clear the error
message:
Power off the printer.
To continue printing,
change the print head
check conditions.
To change the head
check conditions:
Press the
button
and
simultaneously, and then
Move to the Setting screen
( page 61).
Power off the printer.
Power off the printer.
Press the
Causes
1) The received print
data is larger than
the configured
media size.
1) Print head has an
error.
2) Print head is worn
out of damaged.
button
1) Writing to the
memory fails.
1) There is no free
space in memory.
1) Incorrect
button.
command or
parameter is
detected in the
print data.
For how to read
the command
error information
"Caaa:<bb>cc", see
"3.2.1 How to See
the Command Error
Information"
.
( page 136)
( page 130).
Countermeasures
1) Check the media
size.
Specify the print
data to match the
configured media
size.
1), 2)
Contact your
SATO technical
support center.
1) Contact your
SATO reseller or
technical support
center.
1) Delete unwanted
data from the
memory.
1) Check the print
data.
Check the
transmitted SBPL
command. When
an error cannot
be cleared,
contact your
SATO reseller or
technical support
center.