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SATO XL400e Operator's Manual

Sato printer operators manual xl400e, xl410e
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XL400e / XL410e
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OPERATOR MANUAL
PN 9001135A

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Summary of Contents for SATO XL400e

  • Page 1 XL400e / XL410e Printers OPERATOR MANUAL PN 9001135A...
  • Page 2 All rights reserved. No part of this document may be reproduced or issued to third take whatever steps are necessary to correct the interference. parties in any form whatsoever without the express permission of Sato UK Ltd. The All rights reserved. No part of this document may be reproduced or issued to third information provided in this document is for general purpose only and is subject to parties in any form whatsoever without the express permission of SATO America, Inc.

  • Page 3: Table Of Contents

    Print Sensing Media Character Font Capabilities Barcode Capabilities Interface Modules Regulatory Approvals INSTALLATION Unpacking & Parts Identification Printer Installation Site Location Media Selection Media Loading Ribbon Loading Interface Selection RS232 Serial Interface IEEE1284 Parallel Interface Universal Serial BUS (USB) Adapter Local Area Network (LAN) Ethernet 802.11B Wireless...
  • Page 4 OPERATION Printer Configuration Dip Switch Panels Configuration Modes Normal Mode Test Print Mode Advanced Mode Default Settings Mode Flash Memory Download Mode User Download Mode Hex Dump Mode Card Mode Non-Standard Clear Mode Service Mode - Test Print Service Mode - Sensor Level...
  • Page 5 MAINTENANCE Cleaning Procedures Replacement Procedures Fuse Print Head Ribbon Roller Adjustment Procedures Print Head Balance Print Head Alignment Pressure Roller Alignment Pressure Roller Balance Ribbon Guide Adjustment Ribbon Spindle Tensioning Pitch Sensor Adjustment (Label Gap & Center Hole Media) Pitch Sensor Adjustment (Eye-Mark Media) Pitch Sensor Adjustment (R-Corner) Pitch Sensor Adjustment (Side Hole Media) Jump Hole Sensor Adjustment...
  • Page 6 PN 9001135A...

  • Page 7: Introduction

    INTRODUCTION SATO XL400-410e Operator Manual • About This Manual • General Description • Control Features PN 9001135A Page 1-1...
  • Page 8 ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of the information required for general printer configuration, operation, troubleshooting, and maintenance. For specialized programming, refer to the Programming Manual provided with the product.

  • Page 9: General Description

    The XL400/410 “e” series printers are complete, high-performance labeling systems designed specifically for printing labels and tags. All printer parameters are programmable using the front panel controls and dip switches to provide printing of all popular bar codes and fonts styles and sizes.

  • Page 10: Control Features

    Feeds one label, cuts, and backfeeds when the cutter is enabled. CUTTER ON/OFF Enables or disables the cutter. Is only functional when the printer is off-line. EJECT Feeds out any printed media. If the cutter is enabled; it feeds, cuts, and backfeeds.
  • Page 11 SATO XL Printer CONNECTION PORTS AC Power Input Connector permits 115V, 50/60 Hz supply via supplied cord. Interface Port Connector for interface harness. Must be connected for the printer to be operational. Acceptable interface types are: • • • •...
  • Page 12 Unit 1: Introduction SATO XL400-410e Operator Manual PN 9001135A Page 1-6...

  • Page 13: Technical Data

    TECHNICAL DATA SATO XL400-410e Operator Manual • Physical Charcteristics • Enviromental • Power • Processing • Print • Sensing • Media • Character Font Capabilities • Barcode Capabilities • Interface Modules • Regulatory Approvals PN 9001135A Page 2-1...
  • Page 14 See Options and Accessories Direct Thermal / Thermal Transfer 2, 3, 4, 5, 6 Inches Per Second .0049 Inches (.125 mm) XL400e: 203 Dots Per Inch (8 dpmm) XL410e: 305 Dots Per Inch (12 dpmm) 4.4 Inches (112 mm) 14.0 Inches (355 mm)
  • Page 15 17 dots W x 17 dots H (Univers Condensed Bold) 24 dots W x 24 dots H (Univers Condensed Bold) XL400e: 15 dots W x 22 dots H XL410e: 22 dots W x 33 dots H XL400e: 20 dots W x 24 dots H...

  • Page 16: Regulatory Approvals

    0, 90, 180, and 270 Degrees Sequential numbering of both numerics and bar codes RAM storage for special characters Full dot addressable graphics, SATO Hex/Binary, PCX formats Form overlay for high-speed editing of complex formats IEEE 1284 Standard RS232C (9,600 to 19,200 dps) Standard...
  • Page 17 INSTALLATION SATO XL400-410e Operator Manual • Unpacking • Parts Identification • Printer Installation • Interface Selection • Accessories Installation PN 9001135A Page 3-1...

  • Page 18: Unpacking & Parts Identification

    Remove the plastic wrap from the printer and its accessories. Inspect the printer and its accessories for visual physical damage and ensure all components are present and report damaged property. Retain the shipping container, foam inserts, and plastic wrap in case future return is necessary.

  • Page 19: Printer Installation

    The size and type of the labels or tags to be printed should have been taken into consideration before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the print head, will allow the platen roller to tread on the head and cause premature wear.

  • Page 20: Media Loading

    Unit 3: Installation MEDIA LOADING Perform the following steps to load media into the printer. This procedure covers only the physical installation of media and is applicable regardless of the media type. Refer to the Configuration unit for setup instructions.
  • Page 21 Unit 3: Installation Media Supply Spindle Media Media Retaining Plate Figure 3-3b, Media Loading Media Hold-Down Print Head Latch Figure 3-3c, Media Loading SATO XL400-410e Operator Manual PN 9001135A Page 3-5...
  • Page 22 Unit 3: Installation Cutter Assembly SATO XL400-410e Operator Manual Media Ramp Set Screw Figure 3-3d, Media Loading Top Housing Cover Print Head Assembly Media Hold-Down Figure 3-3e, Media Loading PN 9001135A Media Paper Guide Page 3-6...

  • Page 23: Ribbon Loading

    Label/Tag RIBBON LOADING Perform the following steps to load the printer with ribbon. This procedure covers only the physical installation of ribbon. Refer to the Configuration unit for setup instructions. Switch the printer power switch off and disconnect the power supply cord (Figure 3-4a).
  • Page 24 Unit 3: Installation Top Housing Cover Power Switch Power Supply Cord Figure 3-4a, Ribbon Loading Ribbon Print Assembly Figure 3-4b, Ribbon Loading SATO XL400-410e Operator Manual PN 9001135A Page 3-8...
  • Page 25 Unit 3: Installation Ribbon Rewind Spindle Ribbon Unwind Spindle Ribbon Roll Ribbon Core Figure 3-4c, Ribbon Loading Ribbon Print Assembly Figure 3-4d, Ribbon Loading SATO XL400-410e Operator Manual PN 9001135A Page 3-9...
  • Page 26 Unit 3: Installation Ribbon Ribbon Core Figure 3-4e, Ribbon Loading Top Housing Cover Ribbon Print Head Latch Figure 3-4f, Ribbon Loading SATO XL400-410e Operator Manual PN 9001135A Page 3-10...
  • Page 27 Unit 3: Installation Label/Tag Power Switch Figure 3-4g, Ribbon Loading SATO XL400-410e Operator Manual PN 9001135A Page 3-11...

  • Page 28: Interface Selection

    Clear-To-Send (CTS) signal (pin 5 of 25). RS232 SERIAL INTERFACE This High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user. The only difference between this interface and the TTL is their signal levels and cable pinouts.
  • Page 29 DTR (Data Terminally Ready) - This signal applies to Ready/Busy flow control. The printer is ready to receive data when this pin is high. It goes low when the printer is off-line, either manually or due to an error condition, and while printing in the single job buffer mode.

  • Page 30: Ieee1284 Parallel Interface

    17 FG Frame Gnd 18 +5V (z=24k ohm) To Host 1 Signals required for ieee 1284 mode. SATO XL400-410e Operator Manual SPECIFICATIONS AMP 57-40360 DDK (or equivalent) AMP 57-30360 DDK (or equivalent) IEEE1284 Parallel, 10 ft. (3 m) or less High = +2.4V to +5.0V, Low = 0V to -0.4V...

  • Page 31: Universal Serial Bus (Usb) Adapter

    The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver (shipped with each printer that has the interface installed) that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98 or above.

  • Page 32: Receive Buffer

    RECEIVE BUFFER The data stream is received from the host to the printer one job at a time. This allows the software program to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance.

  • Page 33: Accessories Installation

    PCMCIA MEMORY UPGRADE The memory card upgrade allows printer memory to be expanded from 2MB to 4MB. The card may be installed by simply removing the access cover from the face of the printer and inserting the card into the exposed slot.

  • Page 34: Stacker Unit

    The XL Stacker Unit collects and stacks tags as they are printed and cut. Installation of the included alignment plate ensures proper spacing and alignment of the stacker with the printer. Connecting the stacker’s power cord to the Option port of the printer concludes installation.

  • Page 35: Operation

    OPERATION SATO XL400-410e Operator Manual • Printer Configuration • Configuration Modes • Operational Adjustments • Printing PN 9001135A Page 4-1...

  • Page 36: Dip Switch Panels

    Unit 4: Operation PRINTER CONFIGURATION The printer may be configured for specific jobs via the operator panel located on the right side of the printer and the interface panel comprised of three dip switch complexes and four potentiometers located within the printer’s interior. Each of these must be adjusted for full printer configuration.
  • Page 37 Ready / Busy DSW1 FUNCTION DESCRIPTIONS DESCRIPTION Sets the printer to receive either 7 or 8 bits of data for each byte transmitted. Selects the type of parity used for error detection. Selects the number of stop bits to end each byte transmission.
  • Page 38 Allows hexadecimal printing of all data received to the print buffer. Allows to continuously receive print jobs while compiling and printing other jobs. Places printer in mode for downloading software into flash ROM. Selects the command codes used for protocol control. Standard mode or for original XL400/410.
  • Page 39 FUNCTION Pitch Size Check FUNCTION Pitch Check CONFIGURATION FOR LAN INTERFACE DSW2-8 DSW2-5 PORT NUMBER 1 Port (1024: Bi-Directional) 2 Port (1024: Data Port) SATO XL400-410e Operator Manual DSW3 DEFAULT SETTINGS DSW3 CONFIGURATION SETTING Reserved Reserved Disabled Enabled Reserved Reserved...

  • Page 40: Configuration Modes

    Unit 4: Operation CONFIGURATION MODES With exception of the Power switch located on the back side of the printer, all of the following configuration activities are performed via the use of the operator panel located on the printer’s right side and the adjustment panel located within the printer’s interior.

  • Page 41: Test Print Mode

    TEST PRINT MODE FACTORY FEED To select. PRINT SIZE 03CM START/STOP to scroll. FEED to select. USER TEST PRINT PRESS FEED KEY FEED SATO XL400-410e Operator Manual FEED + POWER Printer beeps START/STOP to scroll. FEED To select. PRINT SIZE LARGE SMALL...

  • Page 42: Advanced Mode

    Unit 4: Operation ADVANCED MODE The Advanced Mode is provided to make basic printer operational adjustments. Typically, once these adjustments or settings have been made, they will not require additional address unless a new job is downloaded. The following table identifies the menus of the Advanced Mode and their purpose.

  • Page 43: Default Settings Mode

    Unit 4: Operation DEFAULT SETTINGS MODE When the sequences have been completed, the printer automatically returns to its default gap or eye-mark settings. The default settings are those programmed settings of the factory prior to delivery. FEED Beeps 3 times and returns default settings.

  • Page 44: Flash Memory Download Mode

    Download Font Deletion, (3) Download Font Information Aquisition, (4) Storage Custom- Designed Character. The printer return status is set between STX (02H) and ETX (03H), and transferred in 3 bytes. Note that the return status for the font data transfer when storing font is 1 byte of ACK (06H).
  • Page 45 Unit 4: Operation STORAGE OF CUSTOM DESIGNED CHARACTER STATUS DESCRIPTION Storage Ready Status Storage Completed Normally Storage Completed Abnormally Figure 4-5, Flash Memory Download Mode SATO XL400-410e Operator Manual ACSII DSW2-6 = ON POWER DOWNLOAD DSW2-6 = OFF WAITING POWER = OFF Send data.

  • Page 46: User Download Mode

    Unit 4: Operation USER DOWNLOAD MODE This download feature allows the operator to download print jobs to the printer. When downloading is complete, the LCD screen will return to the original display after three seconds. If an error occurs, a DOWNLOAD ERROR will display and identify the reason.

  • Page 47: Hex Dump Mode

    A label. START/STOP OFFLINE 000000 00000000 DSW2-4 = ON START/STOP ONLINE 000000 00000000 FEED SATO XL400-410e Operator Manual Print Buffer/Receive Buffer ONLINE 000000 Label printed of print buffer in hexadecimal format. Figure 4-7, Hex Dump Mode PN 9001135A POWER = OFF...

  • Page 48: Card Mode

    START/STOP to scroll. FEED to select. Yes / No COPY START START/STOP to scroll. FEED to select. Yes / No Copy begins SATO XL400-410e Operator Manual MEMORY->CARDCOPY <0MB> START/STOP START/STOP to scroll. FEED to select. Yes / No COPY START CARD->MEMORYCOPY PROGRAM START/STOP to scroll.

  • Page 49: Non-Standard Clear Mode

    (7D), ESC (5E), ENQ (40), NUL (7E), CAN (21), OFFLINE (5D). Follow the sequences in th flow chart below to perform this function. Figure 4-9, Non-Standard Clear Mode SATO XL400-410e Operator Manual DSW2-7 = ON START/STOP + FEED + POWER...

  • Page 50: Service Mode Test Print

    Chart C START/STOP Refer to SERVICE MODE Service Mode CUT OFFSET Chart D Figure 4-10a, Service Mode - Test Print SATO XL400-410e Operator Manual DSW2-4 = ON START/STOP + FEED + POWER Printer beeps SERVICE MODE DIPSW2-4 ON->OFF COUNTER CLEAR...
  • Page 51 Chart D START/STOP Refer to SERVICE MODE Service Mode BACKFEED OFFSET Chart E Figure 4-10b, Service Mode - Sensor Level SATO XL400-410e Operator Manual SERVICE MODE SENSOR LEVEL FEED Printer beeps [ x.x V ] INPUT [ x.x V ] ON->OFF...
  • Page 52 CUT OFFSET START/STOP SERVICE MODE BACKFEED OFFSET START/STOP SERVICE MODE COUNTER DISPLAY START/STOP Figure 4-10c, Service Mode - Pitch Offset SATO XL400-410e Operator Manual SERVICE MODE PITCH OFFSET START/STOP FEED PITCH OFFSET PITCH OFFSET I-MARK TAG CENTER HOLE PITCH OFFSET SIDE HOLE START/STOP to scroll.

  • Page 53: Service Mode - Sensor Level

    Service Mode SENSOR LEVEL Chart B Refer to SERVICE MODE Service Mode PITCH OFFSET Chart C Figure 4-10d, Service Mode - Cut Offset SATO XL400-410e Operator Manual DSW2-4 = ON SERVICE MODE CUT OFFSET Printer beeps FEED ON->OFF CUT OFFSET...
  • Page 54 Service Mode PITCH OFFSET Chart C Refer to SERVICE MODE Service Mode CUT OFFSET Chart D Figure 4-10e, Service Mode - Backfeed Offset SATO XL400-410e Operator Manual DSW2-4 = ON SERVICE MODE BACKFEED OFFSET Printer beeps FEED ON->OFF BACKFEED OFFSET...

  • Page 55: Service Mode - Pitch Offset

    Service Mode CUT OFFSET Chart D Refer to SERVICE MODE Service Mode BACKFEED OFFSET Chart E Figure 4-10f, Service Mode - Counter Display SATO XL400-410e Operator Manual DSW2-4 = ON Printer SERVICE MODE beeps COUNTER DISPLAY ON->OFF FEED DSW2-4 = OFF...
  • Page 56 Allows the selection of printing speed and displays the selection. The print speed options are determined by the printer XL400e or XL410e being used. The lower digits are the slower speeds and ascends with the numeral digits. The speed is based on inches.
  • Page 57 Determines the mode in which the printer powers up. If the YES option is selected, the printer will power up in the online mode and ready to print. If the NO option is selected, the printer will power up in the offline mode and will require to manually be brought online.
  • Page 58 CONFIGURATION PRINT SIZE 03CM USER TEST PRINT PRESS FEED KEY SATO XL400-410e Operator Manual CARD MODE DESCRIPTION Menu allows configuration of the memory card. Establishes the media of the first drive. The default value is on the card. START/STOP key moves the cursor and the FEED key selects the option.

  • Page 59: Service Mode - Backfeed Offset

    CENTER HOLE +00 SERVICE MODE COUNTER DISPLAY COUNTER DISPLAY LIFE SATO XL400-410e Operator Manual SERVICE MODE DESCRIPTION Menu allows configuration media type. Selects the counter to clear. The options are None, All, Print Head, Cutter, and Dispenser. The default value is NONE: Do not clear.

  • Page 60: Operational Adjustments

    Unit 4: Operation OPERATIONAL ADJUSTMENTS These operational adjustments are for fine tuning the printer as necessary following the configuration process and are confined to the three potentiometers located on the adjustment panel in addition to the operator panel. Refer to the table below for their function.
  • Page 61 Unit 4: Operation SATO XL400-410e Operator Manual Reference Label DARKNESS POSITION PRINT POSITION DISPLAY Figure 4-11, Adjustment Panel PN 9001135A DSW 1 DSW 2 DSW 3 Page 4-27...

  • Page 62: Cutter Sensor Positioning

    If the power was removed while printing, the media may be incorrectly positioned when power is restored and may print several blank tags. Press the START/STOP key to pause the print job and switch off power. When power is restored, the printer will correctly position the tags.

  • Page 63: Operator Panel

    The operator panel may be used at two different angles. The normal angle is flush with the surface of the printer. Pressing against the upper portion of the panel causes it to tilt backwards to allow better viewing under certain situations. To release the panel from the tilted angle, move the release button located above the panel to the right.

  • Page 64: Printing

    Unit 4: Operation PRINTING At this point, both the printer and the operator should be ready to print labels or tags. One can begin by commencing production or by printing a test label first. To begin production, simply use the operator panel as directed in the Introduction unit of this manual.

  • Page 65: Troubleshooting

    TROUBLESHOOTING SATO XL400-410e Operator Manual • Error Signals • Printer Troubleshooting • InterfaceTroubleshooting • Performance Testing • Test Print Troubleshooting • Sensor Locations PN 9001135A Page 5-1...
  • Page 66 STACKER FULL Error blinking REWINDER FULL Error blinking CUTTER ERROR Error blinking CUTTER SENSOR ERROR 3 short Clean sensor. SATO XL400-410e Operator Manual BEEP REMEDY 1 long Cycle power off/on. Replace board. 1 long Cycle power off/on. Replace board. 3 short Replace print head.
  • Page 67 NO LABEL MOVEMENT Loose timing belt. Incorrect label pitch sensor selected. No voltage output. Drive motor not operating. Defective main board. SATO XL400-410e Operator Manual Replace print head. Replace circuit board. Replace platen roller. Dirty or defective print head. Adjust darkness control.
  • Page 68 Worn platen. Foriegn material on head or platen. Foriegn material on labels. Damaged print head. SATO XL400-410e Operator Manual Ensure print head wiring harness is connected on each end. Test power supply and replace as necessary. Replace print head. Replace circuit board.

  • Page 69: Rs232 Serial Interface

    PARALLEL INTERFACE Ensure the interface module is correctly installed. Run self-test to verify. Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer driver, ensure the correct port is selected.
  • Page 70 Click on the Device Manager tab. Ensure that the View Device By Type is checked. Scroll to SATO-USB Device and ensure that errors do not exist. Reinstall as required. Reboot the PC and the printer. Contact Microsoft technical support for further assistance as required.
  • Page 71 MULTIMETER WITH TEST MODULE The SATO Test Module is is a purchase option designed and sold by SATO America to assist in troubleshooting SATO Printers. The use of this device will facilitate the identification and isolation of problem circuitry and for voltage adjustment.
  • Page 72 Afterward, refer to the table below to locate the required pins. Refer to the Adjustment Procedures chapter of the Operation unit for specific adjustment instructions if necessary and applicable. SATO XL400-410e Operator Manual FUNCTION This test connector pin is used as the ground post.
  • Page 73 DSW2-4 = ON START/STOP ONLINE 000000 00000000 FEED SATO XL400-410e Operator Manual Allows the operator to determine if there were problems in the downloading of data. Allows the operator to identify specific problems regarding mechanical performance and setup. Print Buffer/Receive Buffer...

  • Page 74: Test Label Printing

    NOTE: The only print problem that the following sample test label does not display is fading of print image from one side of the label to the other. This is the result of improper print head balance. SATO XL400-410e Operator Manual FEED + POWER Printer...

  • Page 75: Sample Test Label

    Line sharpness is determined by print speed and darkness. Clear line in print indicates the ribbon was wrinkled during SATO XL400-410e Operator Manual SAMPLE TEST LABEL D S W 1 D S W 2 N O N E printing. Figure 5-5, Sample Test Label...
  • Page 76 Unit 5: Troubleshooting SENSOR LOCATIONS This chapter provides a diagram identifying the locations of the printer’s various sensors. Refer to the diagram provided below. Figure 5-6, Sensor Locations SATO XL400-410e Operator Manual PN 9001135A Page 5-12...

  • Page 77: Maintenance

    MAINTENANCE SATO XL400-410e Operator Manual • Cleaning Procedures • Replacement Procedures • Adjustment Procedures PN 9001135A Page 6-1...

  • Page 78: Print Head

    Use a soft cloth and/or a pneumatic blower to remove debris from the printer. This process should be performed prior to the removal of residue. To remove residue, apply SATO Solvent or isopropyl alcohol to a clean cotton swab and gently wipe the entire surface of the print head, each roller, and each sensor lens until clean.
  • Page 79 FUSE REPLACEMENT The printer has three fuses; one is externally accessible and is wired to the power supply while the other two are located internally and directly connected to the main circuit board. Only the externally accessible fuse is aproved for operator performed replacement.
  • Page 80 Critical adjustments are not required because the print head is a subassembly mounted to a permanent, factory adjusted mechanism. Switch off the printer and disconnect the power supply cord. Open the top housing cover Unlatch the print head and remove the ribbon stock.

  • Page 81: Ribbon Roller

    Remove the roller clamp and lift away defective ribbon roller assembly. Install the replacement ribbon roller assembly and apply clamp. Secure the ribbon roller assembly and the clamp to the printer frame. Reconnect power supply cord and test cycle. Clamp...

  • Page 82: Adjustment Procedures

    The image is too light or dark. Bar code label has a sharp line where print is missing. The printed position is too far in one direction or another. SATO XL400-410e Operator Manual RELATIVE PROCEDURE Print Head Balance Adjustment Print Darkness Adjustment...

  • Page 83: Print Head Balance

    Close the top housing cover to conceal print assembly. NOTE: There is a scale located above the set screw to facilitate proper adjustment. Top Housing Cover Figure 6-5, Print Head Balance Adjustment SATO XL400-410e Operator Manual Adjustment Screw Set Screw PN 9001135A Page 6-7...

  • Page 84: Print Head Alignment

    NOTE: There is a scale located on each end of the print head mounting plate. Use those scales to facilitate proper adjustment. Top Housing Cover Set Screw SATO XL400-410e Operator Manual Head Latch Lever Mounting Screw Figure 6-6, Print Head Alignment...

  • Page 85: Pressure Roller Alignment

    Hold the eccentric nut in position and tighten the set screw upon proper tracking. Close the top housing cover. Set Screw/Eccentric Nut Figure 6-7, Pressure Roller Alignment SATO XL400-410e Operator Manual Top Housing Cover Pressure Roller Assembly PN 9001135A Page 6-9...

  • Page 86: Pressure Roller Balance

    Adjust the adjustment screw while observing the media tracking. Hold the adjustment screw in position and tighten the lock nut upon proper tracking. Pressure Roller Assembly SATO XL400-410e Operator Manual Top Housing Cover Lock Nut/Adjustment Screw Figure 6-8, Pressure Roller Balance...

  • Page 87: Ribbon Guide Adjustment

    By starting in a neutral position, either end may be adjusted vertically as necessary to remedy the wrinkling problem. Ribbon Guide Set Screws Figure 6-9, Ribbon Guide Adjustment SATO XL400-410e Operator Manual PN 9001135A Page 6-11...

  • Page 88: Ribbon Spindle Tensioning

    Unit 6: Maintenance RIBBON SPINDLE TENSIONING The printer has two ribbon spindles; one to supply ribbon medium from the rear of the printer past the print head to the spindle closest to the front for the purpose of rewinding the used medium.

  • Page 89: Pitch Sensor Adjustment (Label Gap & Center Hole Media)

    These activities require the use of a multimeter and may be perfomed with or without the assistance of the SATO Test Module. The test module is a purchase option sold by SATO America.

  • Page 90: Pitch Sensor Adjustment (Eye-Mark Media)

    These activities require the use of a multimeter and may be perfomed with or without the assistance of the SATO Test Module. The test module is a purchase option.. Refer to the procedure below for directions using the test module and Figure 6-11 for visual assistance.
  • Page 91 Unit 6: Maintenance Test Panel Connect ground probe here Connect positive probe here Figure 6-11, Test Module & Sensor Potentiometers SATO XL400-410e Operator Manual Identification VR11 VR10 VR12 Test Module Dial Figure 6-12, Test Connector PN 9001135A Page 6-15...

  • Page 92: Pitch Sensor Adjustment (R-Corner)

    These activities require the use of a multimeter and may be perfomed with or without the assistance of the SATO Test Module. The test module is a purchase option. Perform the steps below using the test module and Figure 6-11 for visual assistance.

  • Page 93: Pitch Sensor Adjustment (Side Hole Media)

    These activities require the use of a multimeter and may be perfomed with or without the assistance of the SATO Test Module. The test module is a purchase option. Perform the steps below using the test module and refer to Figure 6-11 for visual assistance.

  • Page 94: Jump Hole Sensor Adjustment

    These activities require the use of a multimeter and may be perfomed with or without the assistance of the SATO Test Module. The test module is a purchase option. Perform the steps below using the test module and refer to Figure 6-11 for visual assistance.

  • Page 95: Ribbon Sensor Adjustment

    To establish the penetration level, upper and lower limits must be set. These activities require the use of a multimeter and may be perfomed with or without the assistance of the SATO Test Module. The test module is a purchase option sold by SATO America. Refer to the procedure below for directions using the test module.

  • Page 96: Cutter Sensor Adjustment

    The sensor switch must be in the proper position when setting the cutter sensor’s penetrating sensitivity. Load the printer with media and ribbon as applicable and power on. Connect the multimeter ground probe to the pin identified as SG on the cutter sensor board.

This manual is also suitable for:

Xl410e

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