Kirk Repeater; Kirk Handset; Should You Need To Report A Problem - Polycom KIRK 14117800 Installation And Configuration Manual

15.1.3 KIRK Repeater

Problem
LED not on
LED keeps flashing

15.1.4 KIRK Handset

Problem
The telephone freezes
The telephone does
not ring
Not possible to turn
on the telephone
The telephone turn off
when recieving a call
and going off-hook
The telephone cannot
subscribe even if
system ID has been
found

15.2 Should You Need to Report a Problem

Here is the minimal set of information required when reporting a problem:
Configuration data
1
Floor plans showing location of wireless servers and repeaters
2
Description of the issue: What happens? What was expected? Can it be reproduced?
3
How? How often?
Check if repeater programming is correct.
Check if repeater programming is correct.
Remove and replace the battery pack. Turn on the telephone
Check whether the ringer is SILENT or RINGER VOL. is OFF.
Check if battery is connected. If yes, charge battery or change it.
Charge the battery. If still a problem change the battery as it might be
defective.
Check if Access Code is necessary.
KIRK Wireless Server 600v3 Installation and Configuration Guide
Troubleshooting
Action required
Action required
201
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