Polycom KWS600v3 Installation And Configuration Manual
Polycom KWS600v3 Installation And Configuration Manual

Polycom KWS600v3 Installation And Configuration Manual

Netvanta unified communications technical note
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NetVanta Unified Communications Technical Note
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Installing and Configuring the Polycom
KIRK Wireless Server 600v3
Introduction
The KIRK Wireless Server 600v3 (KWS600v3) is scalable for up to 1500 wireless users. Available as
either a single-cell or a multi-cell solution, it can be adjusted to meet exact requirements. The IP interface
to the private branch exchange (PBX) makes it an ideal solution for businesses with several locations. A
multi-site solution can be customized with a number of single-cell and multi-cell solutions depending on
the size of each location. When there is a need for more than one KWS600v3 at a location, a primary
KWS600v3 is needed and the location is considered to be multi-cell.
Up to 256 radio units can be applied to obtain the necessary radio coverage. A single-cell version consists
of one KWS600v3 and up to 6 KIRK repeaters. The server runs on an existing local area network (LAN).
Known Integration Issues
When an invalid number is dialed, the PBX will not play the corresponding audio prompt
indicating that the number is invalid. There is no workaround at this time.
Attempting to use a KIRK handset registered with the KWS600v3 to pick up a call ringing at
another extension will result in the call disconnecting. The initiator of the original call will be
diverted to voicemail. There is no workaround at this time.
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Summary of Contents for Polycom KWS600v3

  • Page 1 When there is a need for more than one KWS600v3 at a location, a primary KWS600v3 is needed and the location is considered to be multi-cell.
  • Page 2: Pc Network Settings

    PC Network Settings The KWS600v3 is configured by default with a static IP address of 192.168.1.1. In the event that this IP address conflicts with other IP addresses in your local network, or that this IP address is not in the same subnet as your network, then you must change the KWS600v3’s IP address.
  • Page 3 To change the wireless server’s IP address: Open your browser and enter the IP address of the KWS600v3. The factory default is 192.168.1.1. When prompted, use the following default Web access username and password:...
  • Page 4: Upgrading The Firmware

    Upgrading the Firmware Refer to UC Server Interoperable SIP Device Features and Comparisons technical note, available at http://kb.adtran.com, to determine the most recently supported version of firmware for the device. Performing firmware upgrades 1. Retrieve the firmware and radio update files from the Polycom website. You will need to download the Asterisk version.
  • Page 5 13. Select Upload. Wait for the system to finish updating. Select Immediate Reset.
  • Page 6: Gathering Information

    Configuration This section provides instructions on how to configure the UC server and the KWS600v3 and its associated DECT handsets so that the UC server user identities are associated with the handsets. The configuration process consists of several steps: 1. Create a UC server user identity for each user that will be assigned a DECT handset. For information on how to create user identities, refer to the NetVanta Unified Communications Server Administrator Manual, available at http://kb.adtran.com, or the installation media.
  • Page 7 4. Select the icon on the right and select SIP Authentication. 5. Record the User/login name and Password from the following dialog box. You will need them later when you configure the device. To Determine the Authentication ID and Password as the Administrator 1.
  • Page 8 The serial number (IPEI) consists of a five-digit handset type (manufacturer code) and a seven-digit handset number. This serial number is required by the KWS600v3 to associate a specific handset with an identity. You can locate the IPEI in several different ways: To locate the IPEI from the phone’s UI (3040/4020/4040/4080 handsets):...
  • Page 9 3. Underneath the battery slot you will see a label with the serial number. Record the serial number, omitting the last digit so you will get a 12-digit number. Configuring the DECT System on the KWS600v3 1. Under the Configuration menu, select DECT, and then select System.
  • Page 10: Sip Configuration

    The figure below shows an example of how to complete the required fields. SIP Configuration To configure the KWS600v3 to communicate with the UC server: Under the Configuration menu, select DECT, and then select Master. In the GK and GK-id fields, enter the IP address of the UC server (for example, 192.168.8.83).
  • Page 11: Registering Handsets

    IPEI. In the Auth Code field, if you previously selected With User AC in Configuring the DECT System on the KWS600v3 on page 9, enter the numerical access code. Select Apply. Repeat Steps 1 through 10 for each new handset to be registered to the system.
  • Page 12 The figure below shows an example of how to complete the required fields. Powering On and Registering Handsets to the KWS600v3 Once the KWS600v3 has been installed and configured, you must manually register the handsets using the instructions below. Manually Registering the 4020/4040 Handsets Insert the battery, plug in the charger, and place the handset in the charger for four hours.
  • Page 13 Scroll to Create login and press Select. The handset will begin searching for a system. Scroll to the found system and press Select. Enter the AC code you created in Configuring the DECT System on the KWS600v3 on page 9 press OK to connect to the system. Press OK.
  • Page 14: Testing The Configuration

    Testing the Configuration To ensure that the KWS600v3 and handsets are correctly configured, you must run the following tests: 1. Call to voicemail: Place a call to the voicemail access number and set the voicemail password for that user.
  • Page 15 KIRK Handset 1. The telephone freezes. Remove and replace the battery pack. Turn on the telephone. 2. The telephone does not ring. Check whether the ringer is SILENT or RINGER VOL is OFF. The Silent icon will appear on the screen if the ringer is silenced. To adjust the ringer: On the KIRK Wireless 4020/4040 handset, press the Menu # key.

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Kirk wireless server 600v3

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