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Service and Troubleshooting
July 2017
5.3
Troubleshooting
Table 5-3
operating problems.
5.3.1
General
This section covers problems which are not related to the type of system in which the Rosemount 2230
operates.
Table 5-3. Troubleshooting chart for the Rosemount 2230 display
Symptom
No communication with
the Rosemount 2230
88
provides summarized maintenance and troubleshooting suggestions for the most common
Possible cause
Wiring
Cables are too long
Hardware failure
Software failure
Field Bus Modem (FBM)
Action
•
Check that wires are properly connected to the terminals
•
Check for dirty or defective terminals
•
Check wire insulation for possible short circuits to ground
•
Check that there are no multiple shield grounding points
•
Check that the cable shield is grounded at the power
supply end only
•
Check that the cable shield is continuous throughout the
fieldbus network
•
Check that the shield inside the instrument housing does
not come into contact with the housing
•
Check that there is no water in conduits
•
Use shielded twisted pair wiring
•
Connect wiring with drip loops
•
Check that the input voltage on the device terminal is 9 V
or more
•
Check the Rosemount 2230 if other devices such as the
Rosemount 2410 Tank Hub are detected by the host
system. In a F
fieldbus system you can check the
OUNDATION
Device Live List to confirm that the host can detect other
devices.
•
Contact Emerson Automation Solutions/Rosemount
TankGauging service department
•
Restart the Rosemount 2230. Use for example the Restart
command in TankMaster WinSetup.
•
Restart all devices by disconnecting and connecting the
power supply to the Rosemount 2410 Tank Hub
•
Contact Emerson Automation Solutions/Rosemount
TankGauging service department
•
Check that the FBM is connected to the right port on the
control room PC
•
Check that the 2180 modem is connected to the right port
on the Rosemount 2460 System Hub/2160 Field
Communication Unit
Reference Manual
00809-0100-2230, Rev CA
Service and Troubleshooting
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