Table of Contents
Advertisement
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code
Event ID
806f0a0c-2009ffff
806f0a0c-200affff
806f0a0c-200bffff
806f0a0c-200cffff
806f0a0c-200dffff
806f0a0c-200effff
806f0a0c-200fffff
806f0a0c-2010ffff
Troubleshooting tables
Use this information to troubleshoot problems in the blade server.
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If these
symptoms are related to shared BladeCenter unit resources, see "Solving shared BladeCenter resource
problems" on page 258.
If you cannot find a problem in these tables, see Chapter 5 "Diagnostics" on page 77 for information about
testing the blade server.
If you have just added new software or a new optional device, and the blade server is not working, complete
the following steps before you use the troubleshooting tables:
1. Remove the software or device that you just added.
2. Run the diagnostic tests to determine whether the blade server is running correctly. For more
information, see "POST" on page 81.
3. Reinstall the new software or new device. For more information, see the documentation that came with
the new software or device.
General problems
Use this information to resolve a general hardware problem.
IBM updates the support website with the latest tips and techniques that you can use to resolve any
problems. Go to the BladeCenter support search website at http://www.ibm.com/supportportal/ to see if any
service bulletins have been generated. In the Search field, type 7875, retain tip, and chassis.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
188
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Type
Error Message
Action
2. Make sure that none
of the air vents on the
BladeCenter unit and
on the blade server
are blocked.
3. Make sure that all of
the fans on the
BladeCenter unit are
running.
4. Make sure the air
baffle and the fan
fillers are installed
correctly.
Advertisement
Table of Contents
