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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code
Event ID
0x806f010c
806f010c-2581ffff
Type
Error Message
Error
Group 1 (One of
the DIMMs)
uncorrectable
ECC memory error
Action
1. Refer to TIP H21455
for minimum code
level.
2. Check the IBM
support website for
an applicable retain
tip or firmware update
that applies to this
memory error.
3. Install the affected
memory modules (as
indicated by the error
LEDs on the system
board or the event
logs) to a different
memory channel or
microprocessor (see
"Installing a memory
module" on page 47
for memory
population
sequence).
4. If the error still occurs
on the same memory
module, replace the
affected memory
module.
5. (Trained technician
only) If the problem
occurs on the same
DIMM connector,
check the DIMM
connector. If the
connector is
damaged, replace the
system-board
assembly (see
"Removing the
system-board
assembly" on page
71 and "Installing the
system-board
assembly" on page
71).
6. (Trained technician
only) Remove the
affected
microprocessor and
check the
.
149
Chapter 5
Diagnostics
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