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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code
Event ID
0x806f0507
806f0507-2584ffff
Type
Error Message
Error
Group 4,
(processor 1-2)
processor (One of
CPUs)
configuration error
Action
and heat sink" on
page 65).
b. Inspect Processor
socket and
replace the
system-board
assembly (see
"Removing the
system-board
assembly" on
page 71 and
"Installing the
system-board
assembly" on
page 71) first if
socket is
damaged.
1. If this is a newly
installed option,
ensure the matching
Processors are
installed in the correct
Processor sockets.
2. Verify that the
Processor is a valid
option and is listed as
a Serverproven
device for the system.
3. If a non-supported
processor is
identified, remove the
Processor or replace
with a supported
Processor.
4. Check IBM support
website for a firmware
update required for
the Processor and
install the update.
5. (Trained technician
only)
a. If the problem
continues, replace
the processor (see
"Removing a
microprocessor
and heat sink" on
page 61 and
.
167
Chapter 5
Diagnostics
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