Lenovo BladeCenter HS23 7875 Problem Determination And Service Manual page 114

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Diagnostic
Message
code
S.3020007 [S.3020007] A firmware
fault has been detected
in the UEFI image.
S.3028002 [S.3028002] Boot
permission timeout
detected.
98
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Description
Internal UEFI Firmware
Fault Detected, System
halted.
Boot Permission
Negotiation Timeout.
Action
• Select Planar Ethernet (PXE/DHCP) to
disable the on-board Ethernet controller
ROM.
• Select Advanced Functions, followed by
PCI Bus Control, and then PCI ROM
Control Execution to disable the ROM of
the adapters in the PCI slots.
• Select Devices and I/O Ports to disable
any of the on-board devices.
3. If the problem remains, replace the following
components one at a time in the order
shown, restarting the server each time:
• Expansion cards (see "Removing an I/O
expansion card" on page 50 and
"Installing an I/O expansion card" on page
53).
• (Trained technician only) Replace the
system board (see "Removing the system-
board assembly" on page 71 and
"Installing the system-board assembly" on
page 71).
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
"Recovering from a UEFI update failure" on
page 254).
3. (Trained technician only) Replace the system
board (see "Removing the system-board
assembly" on page 71 and "Installing the
system-board assembly" on page 71).
1. Check the IMM event logs (see "IMM error
messages" on page 105) for communication
errors and follow the actions to resolve the
error.
2. Reseat the blade server (see "Removing the
blade server from the BladeCenter unit" on
page 39 and "Installing the blade server in a
BladeCenter unit" on page 39).
3. If the problem remains, contact your IBM
service representative for support.