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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code
Event ID
0x806f040c
806f040c-2584ffff
0x806f0413
806f0413-1001ffff
806f0413-1002ffff
806f0413-1003ffff
806f0413-1004ffff
160
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Type
Error Message
Information
Group 1, (memory
device 1-16) (One
of the DIMMS)
memory disabled
Error
Expansion Module
0 or 2, (BPE4_X,
Slot Y) PCI parity
error [Note: X=1-4,
Y=1, 2]
Action
1. If the memory module
was disabled due to a
memory fault (error
code 0x806f010c,
0x806f030c, or
0x806f050c), follow
the procedure for that
event and restart the
server.
2. Check the IBM
support website for
an applicable retain
tip or firmware update
that applies to this
memory event. If no
memory fault is
recorded in the logs
and no DIMM
connector error LED
is lit, re-enable the
memory modules
using the Setup utility
or the Advanced
Settings Utility (ASU).
1. Check the event logs
for other related error
messages (see "Event
logs" on page 79).
2. Verify that you have
the latest system
firmware (see
"Updating firmware
and device drivers"
on page 23).
3. Run the Setup utility
and restore system
setting to defaults
(see "Using the Setup
utility" on page 11).
4. Check the event logs
for other related error
messages (see "Event
logs" on page 79).
5. Reseat the expansion
cards and PCIe
adapters that are
installed in the blade
server (see
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