Page 1: Service Manual
SERVICE MANUAL Date: 2014/04/23...
Page 2: Table Of Contents
2.1 Description items in this Service Manual...........................A-3 2.2 Description items for safety and important warning items......................A-3 3. SAFETY WARNINGS..............................A-4 3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA, INC..................A-4 3.1.1 Actions requiring special attention...........................A-4 3.2 POWER PLUG SELECTION..............................A-5 3.2.1 Power Cord Set or Power Plug............................A-5 3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE....................A-6...
Page 3 3. Fusing unit..................................G-4 3.1 Reason for prohibition................................G-4 4. Disassembly/reassembly parts list..........................G-5 4.1 Main body....................................G-5 4.2 Paper Feed Unit (PF-P07)................................G-5 5. Disassembly/reassembly procedure (bizhub C3100P)....................G-6 5.1 Rear cover....................................G-6 5.2 Left cover....................................G-6 5.3 Rear right cover..................................G-6 5.4 Exit cover....................................G-6 5.5 Front right cover..................................G-7...
Page 4 5.7 Upper cover1/ Upper cover2..............................G-7 5.8 Tray1......................................G-8 5.9 Manual tray....................................G-9 5.10 MFP board (MFPB).................................G-9 5.11 Printer control board (PRCB)..............................G-11 5.12 DC power supply (DCPU)..............................G-12 5.13 High voltage unit (HV1).................................G-14 5.14 SSD board (SSDB)................................G-16 5.15 PH Unit....................................G-17 5.16 Hard disk kit (HD-P06)................................G-18 5.17 Backup battery..................................G-19 5.18 Developing motor (M1)................................G-19 5.19 Transport motor (M2)................................G-20...
Page 5 3.3.4 ALIGNMENT-LEFT ADJUSTMENT..........................I-11 3.3.5 ALIGNMENT-LEFT ADJ DUPLEX..........................I-11 3.3.6 ALIGNMENT-IMG ADJ THICK............................I-12 3.3.7 ALIGNMENT-IMAGE ADJ PARAM..........................I-12 3.3.8 LD ADJUSTMENT................................I-12 3.3.9 FUSER CONTROL.................................I-12 3.3.10 SCAN ADJUST VALUE..............................I-13 3.3.11 MAIN SCAN PAGE...............................I-13 3.3.12 AIDC MODE.................................I-14 3.3.13 FINE LINE ADJ................................I-14 3.3.14 IU YIELD SETTINGS..............................I-14 3.3.15 ACS....................................I-14 3.3.16 UNIT CHANGE................................I-15 3.3.17 MODE CHOICE................................I-15...
Page 6 4.3.2 License Management - Get Request Code........................I-25 4.3.3 License Management - Initialize.............................I-25 4.3.4 License Management - Activation...........................I-25 4.3.5 License Management - Deactivation..........................I-28 4.3.6 License Management - List of Enabled Functions......................I-31 4.3.7 License Management - DEACT. FINISH........................I-31 4.4 ADMIN PASSWORD................................I-31 4.4.1 Use....................................I-31 4.4.2 Default setting.................................I-31 4.4.3 Procedure..................................I-31 4.5 CE PASSWORD..................................I-32...
Page 7 2.1 Printer control board (PRCB)..............................L-4 2.2 MFP board (MFPB)..................................L-5 2.3 DC power supply (DCPU)................................L-5 2.4 High voltage unit (HV1)................................L-6 2.5 PC control board (PCCB)................................L-6 3. CONNECTOR LAYOUT DRAWING..........................L-7 M TIMING CHART..........................M-1 1. Timing chart................................M-1 1.1 Main body....................................M-1 N WIRING DIAGRAM........................N-1 1. bizhub C3100P................................N-1...
Page 8 1.1 Main body (1/2)..................................N-1 1.2 Main body (2/2)..................................N-2 O THEORY OF OPERATION bizhub C3100P..................O-1 1. INTERFACE SECTION...............................O-1 2. WRITE SECTION...............................O-2 2.1 Configuration.....................................O-2 2.2 Operation....................................O-2 2.2.1 Overview..................................O-2 2.2.2 Laser exposure process..............................O-2 2.2.3 Laser emission timing..............................O-3 2.2.4 Color registration control (color shift correction) system....................O-3 2.2.5 Laser emission area................................O-5...
Page 9 7.3.9 Image processing................................O-23 8. TONER COLLECTING SECTION..........................O-24 8.1 Configuration...................................O-24 8.2 Drive......................................O-24 8.3 Operation....................................O-24 8.3.1 Toner flow at the imaging unit section..........................O-24 8.3.2 Waste toner flow at transfer belt unit section/2nd transfer section................O-25 8.3.3 Waste toner collecting port shutter mechanism......................O-25 8.3.4 Waste toner bottle-in-position detection mechanism....................O-26 8.3.5 Waste toner flow in the waste toner bottle........................O-26 8.3.6 Waste toner near-full condition detection control......................O-26 8.3.7 Waste toner full condition detection control........................O-27...
Page 10 Q PARTS GUIDE MANUAL (1st Edition)..................Q-1 INFORMATION FOR PARTS GUIDE MANUAL......................Q-1 HOW TO MAKE THE BEST USE OF THIS MANUAL.....................Q-2 SYSTEM OUTLINE................................Q-3 1. Printer Color (bizhub C3100P)............................Q-4 DIAGRAM OF MAIN PARTS SECTION............................Q-4 1.1 EXTERNAL PARTS..................................Q-5 1.1.1 P1....................................Q-5 1.2 POWER SUPPLY SECTION..............................Q-6 1.2.1 P2....................................Q-6...
Page 11 1.11.1 P13....................................Q-17 1.12 MAIN DRIVE SECTION................................Q-18 1.12.1 P14....................................Q-18 1.12.2 P15....................................Q-19 1.12.3 P16....................................Q-20 1.13 PAPER FEED DRIVE SECTION............................Q-21 1.13.1 P17....................................Q-21 1.14 ELECTRICAL COMPONENTS.............................Q-22 1.14.1 P18....................................Q-22 1.15 WIRING ACCESSORIES AND JIGS............................Q-23 1.16 MAINTENANCE LIST................................Q-23 1.17 DESTINATION..................................Q-24 2. PAPER FEEDER(PF-P14)............................Q-25 2.1 EXTERNAL PARTS................................Q-25 2.1.1 P1....................................Q-25 2.2 FRAME SECTION...................................Q-26 2.2.1 P2....................................Q-26...
Page 12: Revision History
D00012661 K.5.2.7 Gradation reproduction failure The explanation was modified. 2014/04/21 D00012661 K.5.2.8 Color reproducibility error The explanation was modified. 2014/04/21 D00012661 K.5.2.9 Incorrect color image registration The explanation was modified. 2014/04/21 D00012346 F.3.1 bizhub C3100P The explanation was modified. 2014/04/22...
Page 13: A Safety And Important Warning Items
A SAFETY AND IMPORTANT WARNING ITEMS Read carefully the safety and important warning items described below to understand them before doing service work.
Page 14: Important Notice
• Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA, INC. (hereafter called KM) strongly recommends that all servicing be performed only by KM-trained service technicians.
Page 15: Description Items For Danger, Warning And Caution
A SAFETY AND IMPORTANT WARNING ITEMS > 2. DESCRIPTION ITEMS FOR DANGE... 2. DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION 2.1 Description items in this Service Manual In this Service Manual, each of three expressions “ DANGER”, “ WARNING”, and “ CAUTION”...
Page 16: Safety Warnings
3. SAFETY WARNINGS 3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 17: Power Plug Selection
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING • Do not disable safety functions (for example, interlocks and safety circuits). Safety devices become inoperative, resulting in fire from high heat, electric shock, or injury. 3.2 POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit the wall outlet used in the area.
Page 18: Checkpoints When Performing On-Site Service
3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury.
Page 19: Power Supply
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.3.1 Power Supply (1) Connection to Power Supply WARNING • The power outlet should have a capacity of at least the maximum power consumption and be dedicated only to the product. The current that can be passed through the outlet is limited and any current exceeding the limit could result in fire.
Page 20 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING • Make sure the power cord is plugged into the wall outlet securely. If the power plug is left loose in the wall outlet, contact failure may occur, leading to abnormal heating of the power plug and a risk of fire.
Page 21 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS (3) Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product.
Page 22 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING • When unplugging the power cord, grasp the plug, not the cable. The cable may be broken, leading to a risk of fire and electric shock. (4) Wiring WARNING •...
Page 23: Installation Requirements
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.3.2 Installation Requirements (1) Prohibited Installation Places WARNING • Do not place the product near flammable materials or volatile materials that may catch fire. A risk of fire exists. • Do not place the product in a place exposed to water such as rain.
Page 24 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS (3) Ventilation CAUTION • The product generates ozone gas during operation. If the smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b.
Page 25: After Service
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.3.3 After Service (1) Inspection before Servicing WARNING • Before conducting an inspection, read all relevant documentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed procedure using the recommended personal safety equipment and using only the prescribed tools.
Page 26 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS CAUTION • Do not leave the machine unattended during transportation, installation, and/or inspection. If the machine is left unattended, face protrusions toward the wall or take other necessary precautions to prevent a user or other person in the area from stumbling over a protrusion of the machine or being caught by a cable, possibly causing a fall to...
Page 27 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS CAUTION • Do not keep gazing at a lamp light during the service procedure with the product powered Eyestrain may result. (3) Safety Checkpoints WARNING • When a product fault is reported from a user, check parts and repair the fault appropriately with safety in mind.
Page 28 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING • Check the external covers and frame for possible sharp edges, burrs, and damage. They can be a cause of injury during use or servicing. • When accessing a hard-to-view or narrow spot, be careful about sharp edges and burrs on the frame and parts.
Page 29 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING • Check the interlock switch and actuator for loosening and check whether the interlock functions properly. If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam).
Page 30: Fuse
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS CAUTION • Check electrode units such as a charging corona unit for deterioration and signs of leakage. Damage may lead to product failure and/or the risk of fire. • When replacing a battery, replace it with a new one as specified.
Page 31: Used Batteries Precautions
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.5 Used Batteries Precautions 3.5.1 ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. 3.5.2 Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Page 32: Laser Safety
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.6 Laser Safety 3.6.1 Laser Safety This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual. 3.6.2 Internal Laser Radiation •...
Page 33 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS (1) U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 34 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS (4) Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. puolijohdelaser Laserdiodin suurin teho 22 mW aallonpituus 770 to 800 nm...
Page 35: Laser Safety Label
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS (5) Norway ADVERSEL Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisning, kan brukeren utsettes for unsynlig laserstrålning, som overskrider grensen for laser klass 1. halvleder laser Maksimal effekt till laserdiode 22 mW bølgelengde 770 to 800 nm...
Page 36: Precautions For Handling The Laser Equipment
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.6.5 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • Be sure to unplug the power cord whenever performing a service job in the laser beam path (around the PH unit). • If it is absolutely unavoidable to perform a service job with the power cord plugged in, strictly observe the following precautions: 1.
Page 37: Warning Indications On The Machine
A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING INDICATIONS ON THE ... 4. WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.
Page 38 A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING INDICATIONS ON THE ... WARNING • Do not burn used Imaging Unit. Toner expelled from the fire is dangerous. WARNING • Do not burn used Waste Toner Bottle. Toner expelled from the fire is dangerous. WARNING •...
Page 39 A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING INDICATIONS ON THE ... CAUTION Never touch the electrical contacts of the toner cartridge or the imaging unit, as an electrostatic discharge may damage the product. A-27...
Page 40: Warning Indications On The Boards
A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING INDICATIONS ON THE ... 4.2 Warning indications on the boards WARNING • To avoid electric shock, after turning OFF the power switch, do not touch the DC power supply unit for 9 minutes.
Page 41: Measures To Take In Case Of An Accident
A SAFETY AND IMPORTANT WARNING ITEMS > 5. MEASURES TO TAKE IN CASE OF... 5. MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2.
Page 42: B Notation Of The Contents
B NOTATION OF THE CONTENTS 1. Notation of the service manual 1.1 Product name In this manual, each of the products is described as follows: Bizhub C3100P Main body Microsoft Windows XP: Windows XP Microsoft Windows Vista: Windows Vista...
Page 43: C Product Specifications
C PRODUCT SPECIFICATIONS > 1. bizhub C3100P C PRODUCT SPECIFICATIONS 1. bizhub C3100P 1.1 Type Type Desktop tandem full-color A4 laser beam printer Printing system Semiconductor laser and electrostatic image transfer to plain paper Exposure system 4 laser diode and 1 polygon mirror...
Page 44: Materials
C PRODUCT SPECIFICATIONS > 1. bizhub C3100P Paper source (maximum tray capacity) Type Manual Feed Tray Tray 1 Tray 2 Postcard Envelope 10 sheets 92 to 216 mm* (3.6 92 to 216 mm* (3.6 182 to 216 mm* Width to 8.5 inch) to 8.5 inch)
Page 45: Print Functions
C PRODUCT SPECIFICATIONS > 1. bizhub C3100P Humidity 15% to 85% (Fluctuations of no more than 10% within an hour.) NOTE • These specifications are subject to change without notice. 1.8 Print functions bizhub C3100P First print time Simplex: 12.9 seconds for A4 (plain paper)
Page 46: Pf-P14
C PRODUCT SPECIFICATIONS > 2. PF-P14 2. PF-P14 2.1 Type Name Add-on 500-sheet paper feed cassette Type Front-loading type Installation Desk type Paper feeding system Paper separation by a small-diameter roller with torque limiter Document alignment Center 2.2 Paper type Paper size B5S(JIS)/Executive/LetterS/A4S/Letter Plus/G-Legal/Legal Paper type...
Page 47: I-Option
C PRODUCT SPECIFICATIONS > 3. i-Option LK-106/LK-107/LK-108/ LK-111 3. i-Option LK-106/LK-107/LK-108/LK-111 3.1 Available function for i-Option • The functions available for i-Option are as follows. 3.1.1 List of advanced functions Function Overview Barcode font Allows you to generate a bar code based on data sent to this machine from the ERP (Enterprise Resource Planning) system, and print it from this machine.
Page 48: D Overall Composition
D OVERALL COMPOSITION > 1. SYSTEM CONFIGURATION D OVERALL COMPOSITION 1. SYSTEM CONFIGURATION bizhub C3100P HD-P06 (Hard disk kit) AU-201 (Authentication Unit) i-Option (LK-106/107/108/111) PF-P14 (Paper feed unit)
Page 49: Section Configuration
D OVERALL COMPOSITION > 2. SECTION CONFIGURATION 2. SECTION CONFIGURATION [11] [10] Fusing section Duplex section Transfer section (2nd transfer) Registration roller Manual feed tray section Paper feed section (Tray 2) Paper feed section (Tray 1) Write section Imaging unit section [10] Transfer section [11]...
Page 50: Paper Path
D OVERALL COMPOSITION > 3. PAPER PATH 3. PAPER PATH...
Page 51: Control Block Diagram
D OVERALL COMPOSITION > 4. CONTROL BLOCK DIAGRAM 4. CONTROL BLOCK DIAGRAM Paper feed unit Operation board Media feed and Print control board conveyance (PRCB) MF P board (MFPB ) Process Image processing Fusing Duplex Laser drive board TC/Y TC/M TC/C TC/K PU/Y...
Page 52: Image Creation Process
D OVERALL COMPOSITION > 5. IMAGE CREATION PROCESS 5. IMAGE CREATION PROCESS [10] Image processing board • The intensity of the laser light is controlled based on the image signal transmitted to this board. LD exposure • The surface of the PC drum is irradiated with laser light, and an electrostatic latent image is thereby formed.
Page 53: E Service Tool
E SERVICE TOOL > 1. Service material list E SERVICE TOOL 1. Service material list Tool name Shape Material No. Remarks Cleaning pad 000V-18-1 10pcs/1pack Isopropyl alcohol 000V-19-0...
Page 54: Ce Tool List
E SERVICE TOOL > 2. CE tool list 2. CE tool list Tool name Shape Quantity Parts No. Laser lens cleaning tool A0VD 1089 ##...
Page 55: F Mantenance
F MANTENANCE > 1. CONCEPT OF PERIODICAL MAINTENANCE F MANTENANCE 1. CONCEPT OF PERIODICAL MAINTENANCE • Cleaning/replacement cycle for each maintenance item of main body/options can be evaluated with the total counter or each life counter value of [SERVICE MODE] -> [PRIINT MENU] -> [MANAGEMENT LIST].
Page 56: Periodical Maintenance Items
F MANTENANCE > 2. PERIODICAL MAINTENANCE ITEMS 2. PERIODICAL MAINTENANCE ITEMS 2.1 bizhub C3100P 2.1.1 bizhub C3100P (1) Periodical maintenance 1 (Total counter; every 20,000 counts or upon each call) Section Description/part name Clean Check Replace Descriptions Overall Paper feed and image conditions ●...
Page 57: Periodical Replacement Parts List
• Replace with reference to the numeric values displayed on the total counter, the life counter, the field standard yield or the messages displayed on the control panel. 3.1 bizhub C3100P Classificatio Replacing Parts name Parts No.
Page 58: Concept Of Parts Life
• *: For details of conditions of field standard yield, see “F.4.1.1 Specified conditions of field standard yield”. 4.1.1 Specified conditions of field standard yield Specified conditions bizhub C3100P Copy/print method 2 P/J Copy/print conditions Standard resolution, plain paper, 1-sided mode...
Page 59: Periodical Maintenance Procedure
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 5. PERIODICAL MAINTENANCE PROCEDURE 5.1 Processing section 5.1.1 Replacing the toner cartridge (C, M, Y, K) NOTE • Be sure to replace the toner cartridge with a new one. Using a used toner cartridge may make the indication remained on the message window, or make the residual toner amount fail to be displayed correctly.
Page 60 F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 2. Gently shake the toner cartridge [1] several times to agitate the toner. 3. Peel off the protective film tape [1] from the left side of the toner cartridge. 4. Insert the toner cartridge [1] into the machine. 5.
Page 61: Replacing The Imaging Unit (C, M, Y, K
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 7. Close the front cover [1]. 5.1.2 Replacing the imaging unit (C, M, Y, K) (1) Periodically replaced parts/cycle • Imaging unit (C, M, Y, K): Every 20,000 images (2 pages/job) (2) Removal procedure 1.
Page 62: Transfer Section
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 2. Hold the imaging unit with both hands, and then shake it twice as shown in the illustration. 3. Remove the protective cover [1] from the imaging unit. 4. Remove all packing tape [2] from the imaging unit. 5.
Page 63: Replacing The Transfer Roller
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE (2) Removal procedure 1. Open the front cover [1]. 2. Raise the left and right handles [1] to unlock the waste toner bottle. 3. Grab the left and right handles, remove the waste toner bottle [1]. 4.
Page 64: Replacing The Transfer Belt Unit
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 4. Remove the transfer roller [1]. 5. To reinstall, reverse the order of removal. 6. From the Menu, select [SERVECE MODE] -> [COUNTER] -> [LIFE] -> [REPLACE] -> [TRANS. ROLLER] and execute this function to reset the transfer roller counter value.
Page 65 F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 8. Hold the handles, and then carefully pull out the transfer belt unit [1]. 9. Remove the protective cover [1] from the new transfer belt unit. NOTE • Be careful not to touch the surface of the belt. 10.
Page 66: Fusing Section
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 5.3 Fusing section 5.3.1 Replacing the fuser unit CAUTION • The temperature gets high in the vicinity of the fuser unit. You may get burned when you come into contact with the area. Before replacement operations, make sure that more than 20 minutes have elapsed since the main and sub power switches were turned off.
Page 67: Feed Section
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 5. Pull down two levers [1]. 6. Remove the fuser unit [1]. 7. Install the new fuser unit. 8. From the Menu, select [SERVICE MODE] -> [COUNTER] -> [LIFE] -> [REPLACE] -> [FUSER UNIT] and execute this function to reset the fuser unit counter value.
Page 68 F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 5. Remove six screws [1], and remove the manual tray feed roller assy [2]. 6. Remove the E-ring [1] and the bearing [2], and move the manual tray feed roller assy [3] in the direction of the arrow. NOTE •...
Page 69: Replacing The Manual Tray Separation Roller
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 7. Remove the E-ring [1] and mechanism clutch [2], and remove the manual tray feed roller [3]. 8. To reinstall, reverse the order of removal. NOTE • When reinstalling the feed roller [1], make sure that it is mounted in the direction shown in the illustration.
Page 70: Replacing The Tray1 Feed Roller
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 4. Remove two springs [1]. 5. Remove six screws [1], and remove the manual tray feed roller assy [2]. 6. Remove the spring [1], and remove the manual tray separation roller assy [2]. 7.
Page 71: Replacing The Tray1 Separation Roller
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE G.5.8 Tray1 2. Lock the paper lift metal plate [1]. 3. Remove two E-rings [2] and the bushing [3]. 4. Remove the C-ring [1], and remove the tray1 feed roller [2]. NOTE • When reinstalling the feed roller [1], make sure that it is mounted in the direction shown in the illustration.
Page 72: Replacing The Tray2 Feed Roller
F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 3. Remove the tray 1 separation roller assy [1]. 4. Remove the C-ring [1], and remove the tray 1 separation roller [2]. 5. To reinstall, reverse the order of removal. 5.4.5 Replacing the tray2 feed roller (1) Periodically replaced parts/ cycle •...
Page 73 F MANTENANCE > 5. PERIODICAL MAINTENANCE PROCEDURE 2. Remove two screws [1], and remove the tray2 separation roller assy [2]. 3. Remove the C-clip [1], and remove the tray2 separation roller [2]. 4. To reinstall, reverse the order of removal. F-19...
Page 74: G Disassembling/Reassembling
G DISASSEMBLING/REASSEMBLING > 1. Disassembly/adjustment prohibited i... G DISASSEMBLING/REASSEMBLING 1. Disassembly/adjustment prohibited items 1.1 Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 75: Precautions During Setup Or Transportation
G DISASSEMBLING/REASSEMBLING > 1. Disassembly/adjustment prohibited i... 1.6 Precautions during setup or transportation • Whenever mounting an option on the machine, be attentive to the motion of the fellow worker of the joint work. The fellow worker may be injured with his or her finger or hand pinched between the machine and the option. •...
Page 76: Ph Unit
G DISASSEMBLING/REASSEMBLING > 2. PH unit 2. PH unit 2.1 Reason for prohibition • The laser runs inside the PH unit. Opening the cover may cause dust to enter and interrupt the laser. Do no remove any screw which may disassemble the PH unit.
Page 77: Fusing Unit
G DISASSEMBLING/REASSEMBLING > 3. Fusing unit 3. Fusing unit 3.1 Reason for prohibition • Inner part of the fusing unit and the position of the fusing roller are adjusted prior to shipping. Do not remove any screw which may disassemble the fusing unit.
Page 78: Disassembly/Reassembly Parts List
G DISASSEMBLING/REASSEMBLING > 4. Disassembly/reassembly parts list 4. Disassembly/reassembly parts list 4.1 Main body Section Part name Ref. page Left cover G.5.2 Left cover Rear right cover G.5.3 Rear right cover Front right cover G.5.5 Front right cover Exterior parts Upper cover1/ Upper cover2 G.5.7 Upper cover1/ Upper cover2 Exit cover...
Page 79: Disassembly/Reassembly Procedure (Bizhub C3100P
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 5. Disassembly/reassembly procedure (bizhub C3100P) 5.1 Rear cover 1. Remove the rear center cover [1]. 2. Remove six screws [1], and remove the rear cover [2]. 5.2 Left cover 1. Slide out tray1.
Page 80: Front Right Cover
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 2. Unlock two shafts [1], and remove the exit cover [2]. 5.5 Front right cover 1. Remove the exit cover. G.5.4 Exit cover 2. Remove the operation panel. G.5.6 Operation panel 3. Open the right door. 4.
Page 81: Tray1
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... G.5.3 Rear right cover 6. Remove the screw [1], and remove the upper cover assy [2]. 7. Unhook three tabs [1], and remove the upper cover1 [2]. 8. Remove the harness from the harness guide, and remove the upper cover2 [1].
Page 82: Manual Tray
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 5.9 Manual tray 1. Unlock six tabs [1], and remove the manual tray [2]. NOTE • Insert a flat-blade screwdriver into each of the four places and unlock the tab. 2. To reinstall, reverse the order of removal. 5.10 MFP board (MFPB) NOTE •...
Page 83 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 6. Disconnect all connectors and flat cables. 7. Remove eight screws [1] and two screws [2], and remove the MFP board [3]. 8. Install the new MFP board. 9. Install the removed SSD board on the new MFP board. 10.
Page 84: Printer Control Board (Prcb
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... <When backup is completed successfully> • When backup is completed successfully, "Service Call: D3F1" appears on the screen. NOTE • When backup is completed successfully, the setting of soft switch automatically returns to the initial value of "0." <When backup results in an abnormal end>...
Page 85: Dc Power Supply (Dcpu
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... NOTE • When the printer control board (PRCB) has been replaced, be sure to remount EEPROM [1] (ICS1).Unmount EEPROM [2] (ICS1) from the old printer control board and mount it on the new printer control board. NOTE •...
Page 86 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 9. Remove three screws [1]. 10. Remove the screw [1], and remove the exit drive assy [2]. 11. Disconnect two connectors [3]. 12. Remove the harness from four wire saddles [1]. 13. Remove the harness from fourteen wire saddles [2]. 14.
Page 87: High Voltage Unit (Hv1
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 16. Disconnect five connectors [1]. 17. Remove seven screws [1], and remove the DC power supply [2]. 18. To reinstall, reverse the order of removal. 5.13 High voltage unit (HV1) 1. Remove the waste toner bottle. F.5.2.1 Replacing the waste toner bottle 2.
Page 88 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 10. Remove four screws [1], and remove the MFP board assy [2]. 11. Remove two screws [1], and remove the metal plate [2]. 12. Remove the harness from four wire saddles [1]. 13. Disconnect the connector [2]. 14.
Page 89: Ssd Board (Ssdb
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 16. Detach the spring from two hooks [1]. 17. Remove six screws [1] and three tabs [2]. 18. Disconnect the flat cable [3], and remove the high voltage unit [4]. 19. To reinstall, reverse the order of removal. 5.14 SSD board (SSDB) NOTE •...
Page 90: Ph Unit
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 3. Unhook two tabs [1], and remove the SSD board [2]. 4. To reinstall, reverse the order of removal. 5.15 PH Unit CAUTION • Do not replace the printer head unit while the power is Laser beam generated during the above mentioned activity may cause blindness.
Page 91: Hard Disk Kit (Hd-P06
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 11. Cut the tie band [1], and remove the harness from three harness guides [1]. 12. Remove the PH unit [1]. 13. To reinstall, reverse the order of removal. 14. Turn ON the power switch. 15.
Page 92: Backup Battery
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 3. Disconnect two connectors [1]. 4. Remove the screw [2], and remove the hard disk kit [3]. 5. To reinstall, reverse the order of removal. NOTE • Take notice that, do not catch the cable. 5.17 Backup battery NOTE •...
Page 93: Transport Motor (M2
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 5. Remove the printer control board. G.5.11 Printer control board (PRCB) 6. Remove the high voltage unit. G.5.13 High voltage unit (HV1) 7. Remove four screws [1]. 8. Disconnect the connector [2], and remove the developing motor [3]. NOTE •...
Page 94: Power Supply Cooling Fan (Fm10
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 9. To reinstall, reverse the order of removal. 5.21 Power supply cooling fan (FM10) 1. Remove the exit cover. G.5.4 Exit cover 2. Remove the waste toner bottle. F.5.2.1 Replacing the waste toner bottle 3.
Page 95: Registration Clutch (Cl3
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 8. Remove the harness from the harness guide [1]. 9. Remove the E-ring [1]. 10. Remove four screws [2]. 11. Remove the bearing [3] and remove the fixing metal plate [4]. 12. Remove the E-ring [1]. 13.
Page 96 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 6. Remove the harness from eight wire saddles [1]. 7. Remove two screws [2], and remove the metal plate [3]. 8. Disconnect all connectors and flat cables on the MFP board. 9. Remove nine screws [1], and remove the MFP board assy [2]. 10.
Page 97: Toner Supply Clutch/Y (Cl4) / Toner Supply Clutch/M (Cl5) Toner Supply Clutch/C (Cl6) / Toner Supply Clutch/K (Cl7
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 18. Disconnect the connector [1]. 19. Remove the E-ring [2]. 20. Remove the bushing [3], and remove the registration clutch [4]. 21. To reinstall, reverse the order of removal. 5.25 Toner supply clutch/Y (CL4) / Toner supply clutch/M (CL5) Toner supply clutch/C (CL6) / Toner supply clutch/K (CL7) 1.
Page 98: Loop Detection Clutch (Cl8
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 14. Remove two screws [1]. 15. While releasing the lock with the inserted metal ruler [2] or another similar tool as shown in the illustration, remove the toner box drive Assy [3]. NOTE •...
Page 99 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... G.5.11 Printer control board (PRCB) 9. Remove the high voltage unit. G.5.13 High voltage unit (HV1) 10. Remove the power supply cooling fan. G.5.21 Power supply cooling fan (FM10) 11. Remove the screw [1], and remove the exit drive assy [2]. 12.
Page 100 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 17. Remove the harness from three wire saddles [1]. 18. Remove three screws [1], and remove the metal plate [2] with the protective sheet attached. 19. Disconnect the connector [1]. 20. Remove two screws [2]. 21.
Page 101: Switchback Roller Feed Clutch (Cl11) / Switchback Roller Reverse Clutch (Cl12
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 5.27 Switchback roller feed clutch (CL11) / Switchback roller reverse clutch (CL12) 1. Remove the fuser unit. F.5.3.1 Replacing the fuser unit 2. Remove the exit cover. G.5.4 Exit cover 3. Remove the waste toner bottle. F.5.2.1 Replacing the waste toner bottle 4.
Page 102: Duplex Conveyance Roller Clutch (Cl13
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 15. Remove two screws [1], and remove the gear assy [2]. 16. Remove two gears assy [1]. 17. Remove two bushings [1], and remove the metal plate [2]. 18. Remove two gears [1] and remove the switchback roller feed clutch [2] or the switchback roller reverse clutch [3].
Page 103 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 6. Remove the harness from eight wire saddles [1]. 7. Remove two screws [2], and remove the metal plate [3]. 8. Disconnect all connectors and flat cables on the MFP board. 9. Remove nine screws [1], and remove the MFP board assy [2]. 10.
Page 104: 2Nd Transfer Pressure Solenoid (Sd2
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 18. Remove the connector from the holder, and disconnect the connector [1]. 19. Remove the E-ring [2], and remove the duplex conveyance assy [3]. 20. To reinstall, reverse the order of removal. 5.29 2nd transfer pressure solenoid (SD2) 1.
Page 105: Temperature/ Humidity Sensor (Tem/Hums
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... NOTE • If the gears come off and they need to be reinstalled, align the arrow [1] on the gear with the marked line [2] on the holder. 13. Remove the screw [1], and pull the 2nd transfer release solenoid [2] out.
Page 106: Idc Sensor (Idcs
G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 5.31 IDC sensor (IDCS) 1. Remove the toner cartridge (C,M,Y,K). F.5.1.1 Replacing the toner cartridge (C, M, Y, K) 2. Remove the waste toner bottle. F.5.2.1 Replacing the waste toner bottle 3. Remove the imaging unit (C,M,Y,K). F.5.1.2 Replacing the imaging unit (C, M, Y, K) 4.
Page 107 G DISASSEMBLING/REASSEMBLING > 5. Disassembly/reassembly procedure (b... 9. Disconnect the connector [1], and remove the IDC sensor [2]. NOTE • Be careful not to break the sensor head [3] of the IDC sensor. 10. To reinstall, reverse the order of removal. G-34...
Page 108: Disassembly/Reassembly Procedure (Pf-P14
G DISASSEMBLING/REASSEMBLING > 6. Disassembly/reassembly procedure (P... 6. Disassembly/reassembly procedure (PF-P14) 6.1 Paper Feed Unit NOTE • Whenever removing or reinstalling the Paper Feed Unit, be sure first to unplug the power cord of the printer from the power outlet. 1.
Page 109: Tray2 Paper Feed Motor (M1
G DISASSEMBLING/REASSEMBLING > 6. Disassembly/reassembly procedure (P... 3. Disconnect five connectors [1] from the PC control board. 4. Remove four screws [1], and remove the PC control board [2]. 6.5 Tray2 paper feed motor (M1) 1. Remove the Paper Feed Unit from the machine. G.6.1 Paper Feed Unit 2.
Page 110: Tray2 Conveyance Clutch (Cl2
G DISASSEMBLING/REASSEMBLING > 6. Disassembly/reassembly procedure (P... 7. Remove the harness clamp [1], and remove the harness from the wire saddle [2]. 8. Remove the harness from two edge covers [1] and wire saddle [2]. 9. Remove the E-ring [3]. 10.
Page 111 G DISASSEMBLING/REASSEMBLING > 6. Disassembly/reassembly procedure (P... 6. Remove three screws [1], and remove the protect metal plate [2]. 7. Remove the harness clamp [1], and remove the harness from the wire saddle [2]. 8. Remove the harness from two edge covers [1] and the wire saddle [2].
Page 112 G DISASSEMBLING/REASSEMBLING > 6. Disassembly/reassembly procedure (P... 12. Cut the tie band [1]. 13. Remove the C-ring [2] and the E-ring [3]. 14. Remove the tray2 conveyance clutch [4]. G-39...
Page 113: H Cleaning/Lubrication
H CLEANING/LUBRICATION > 1. Cleaning parts list H CLEANING/LUBRICATION 1. Cleaning parts list Section Part name Ref.Page Manual tray feed roller H.2.1 Manual tray feed roller Manual tray Manual tray separation roller H.2.2 Manual tray separation roller Main body Tray1 feed roller H.2.3 Tray1/ Tray2 feed roller Tray1 Tray1 separation roller...
Page 114: Cleaning Procedure
H CLEANING/LUBRICATION > 2. Cleaning procedure 2. Cleaning procedure 2.1 Manual tray feed roller NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 1. Open the tray1. 2. Press down the paper lifting metal plate [1]. 3.
Page 115: Tray1 Separation Roller
H CLEANING/LUBRICATION > 2. Cleaning procedure 2.4 Tray1 separation roller NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 1. Remove the tray1 separation roller unit. F.5.4.4 Replacing the tray1 separation roller 2. Using a cleaning pad dampened with alcohol, wipe the tray1 separation roller [1] clean of dirt.
Page 116 H CLEANING/LUBRICATION > 2. Cleaning procedure 3. Remove the laser lens cleaning tool [1]. 4. Close the tray1. 5. Open the front cover [1]. 6. Remove the waste toner bottle [1]. F.5.2.1 Replacing the waste toner bottle 7. Remove the toner cartridge [2]. F.5.1.1 Replacing the toner cartridge (C, M, Y, K) 8.
Page 117: Conveyance Roller
H CLEANING/LUBRICATION > 2. Cleaning procedure 2.7 Conveyance roller NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 1. Open the right door [1]. 2. Wipe the conveyance roller [1] clean of dirt using a cleaning pad dampened with alcohol.
Page 118: I Adjustment/Setting
I ADJUSTMENT/SETTING > 1. HOW TO USE THE ADJUSTMENT SECTION I ADJUSTMENT/SETTING 1. HOW TO USE THE ADJUSTMENT SECTION • "Adjustment/Setting" contains detailed information on the adjustment items and procedures for this machine. 1.1 Advance checks • Before attempting to solve the customer problem, the following advance checks must be made. Check to see if: •...
Page 119: Utility
I ADJUSTMENT/SETTING > 2. UTILITY 2. UTILITY 2.1 List of UTILITY mode NOTE • Keys displayed on screens are different depending on the setting. • The function tree is shown to comply with the format displayed on the screen. 2.1.1 PROOF PRINT PROOF PRINT *1 PROOF PRINT •...
Page 120: Counter
I ADJUSTMENT/SETTING > 2. UTILITY PRINT REPORTS COUNTER LIST • *1: It will be displayed only when the optional hard disk HD-P06 is mounted. 2.1.5 COUNTER COUNTER COUNTER 2.1.6 SYSTEM SETTINGS SYSTEM SETTINGS LANGUAGE MEASUREMENT UNIT PAPER SOURCE AUTO TRAY SELECT TRAY 1 TRAY 2 *1 MANUAL FEED...
Page 121: Admin Settings
I ADJUSTMENT/SETTING > 2. UTILITY ADMIN SETTINGS GRAYSCALE PAGE DO STARTUP PAGE AUTO CONTINUE HOLD JOB TIMEOUT *1 POWER SUPPLY CONSUMPTION ENERGY SAVER ENTER POWER WEEKLY TIMER ENABLE SETTINGS TIME SETTINGS ALL SETTING ON TIME OFF TIME ALL SET/CLEAR SUNDAY ON TIME OFF TIME SET/CLEAR...
Page 122 I ADJUSTMENT/SETTING > 2. UTILITY ADMIN SETTINGS HALFTONE IMAGE PRINTING TEXT PRINTING GRFX. PRINTING EDGE IMAGE PRINTING ENHANCEMENT TEXT PRINTING GRFX. PRINTING EDGE STRENGTH ECONOMY PRINT PCL SETTING CONTRAST IMAGE PRINTING RGB SOURCE RGB INTENT RGB GRAY TEXT PRINTING RGB SOURCE RGB INTENT RGB GRAY GRFX.
Page 123 I ADJUSTMENT/SETTING > 2. UTILITY ADMIN SETTINGS HALFTONE 256 CYAN 256 MAGENTA 256 YELLOW 256 BLACK 256 GRADATION ALIGNMENT TOP ADJUSTMENT PLAIN PAPER THICK THICK 2 ENVELOPE TOP ADJ DUPLEX PLAIN PAPER THICK THICK 2 LEFT ADJUSTMENT LEFT ADJ TRAY1 LEFT ADJ TRAY2 *2 LEFT ADJ MANUAL LEFT ADJ DUPLEX...
Page 124: Starting/Exiting
I ADJUSTMENT/SETTING > 2. UTILITY ADMIN SETTINGS ACCESS REFUSE IPV6 ENABLE AUTO SETTING LINK LOCAL GLOBAL ADDRESS GATEWAY ADDRESS SPEED/DUPLEX IEEE802.1X PRINT DOCUMENT *1 ADMIN DISPATCH FINE LINE ADJ IMG ADJ BLACK BILLING SETTING LICENSE MGMT GET REQUEST REQUEST CODE CODE SERIAL NO PRINT...
Page 125: Service Mode
I ADJUSTMENT/SETTING > 3. SERVICE MODE 3. SERVICE MODE 3.1 LIST OF SERVICE MODE *1: It will be displayed only when a USB memory device is installed. *2: It will be displayed only when a HDD is installed. SERVICE MODE Ref.
Page 126: Starting/Exiting
I ADJUSTMENT/SETTING > 3. SERVICE MODE TE CLEAR I.3.6.5 TE CLEAR CARIBRATION I.3.6.6 CALIBRATION COVERAGE I.3.6.7 COVERAGE COUNTER LIFE REPLACE FUSER UNIT I.3.7.1 LIFE-REPLACE-FUSER UNIT TRANS. BELT I.3.7.2 LIFE-REPLACE-TRANS. BELT TRANS. ROLLER I.3.7.3 LIFE-REPLACE-TRANS. ROLLER PRINT MENU MANAGEMENT LIST I.3.8.1 MANAGEMENT LIST HALFTONE 64 CYAN 64 I.3.8.2 HALFTONE 64...
Page 127: Alignment-Top Adjustment
I ADJUSTMENT/SETTING > 3. SERVICE MODE 2. Select [MACHINE] -> [TEMPERATURE] and press the Menu/Select key. 3. Select the type of paper and press the Menu/Select key. 4. Select desired setting value with the up key/down key and press the Menu/Select key. <Adjustment instructions>...
Page 128: Alignment-Left Adjustment
I ADJUSTMENT/SETTING > 3. SERVICE MODE 2. Select [ALIGNMENT] -> [TOP ADJ DUPLEX] and press the Menu/Select key. 3. Select desired paper type and press the Menu/Select key. 4. Select desired adjustment amount with the up key/down key and press the Menu/ Select key. 3.3.4 ALIGNMENT-LEFT ADJUSTMENT (1) Use •...
Page 129: Alignment-Img Adj Thick
I ADJUSTMENT/SETTING > 3. SERVICE MODE 4. Select desired adjustment amount with the up key/down key and press the Menu/ Select key. 3.3.6 ALIGNMENT-IMG ADJ THICK (1) Use • To fine-adjust density of printed images of each color for thick paper. •...
Page 130: Scan Adjust Value
I ADJUSTMENT/SETTING > 3. SERVICE MODE 3.3.10 SCAN ADJUST VALUE (1) Use • Adjusts magnification in the main scan direction. • Use when replacing the PH unit. • This adjustment is necessary when the adjustment values are cleared due to the replacement of the EEPROM on the print control board or other reasons.
Page 131: Aidc Mode
I ADJUSTMENT/SETTING > 3. SERVICE MODE 4. The test pattern is output. 3.3.12 AIDC MODE (1) Use • To adjust the frequency for executing image stabilization at power ON. MODE 1 Normal control MODE 2 Control to reduce the frequency for executing image stabilization (for the low PV user) NOTE •...
Page 132: Unit Change
I ADJUSTMENT/SETTING > 3. SERVICE MODE 3.3.16 UNIT CHANGE (1) Use • To select whether or not to replace a imaging unit together with other imaging units when it comes to the end of it’s life. (2) Default setting • OFF (3) Setting item •...
Page 133: Machine State Led - Alert State
I ADJUSTMENT/SETTING > 3. SERVICE MODE (2) Procedure • Call [SERVICE MODE] to the display. • Select the key as follows. [SYSTEM 1] -> [INSTALL DATE] • Change the installation date by using the up key/down key and press the Menu/Select key. 3.5.2 MACHINE STATE LED - ALERT STATE (1) Use •...
Page 134: Soft Switch
I ADJUSTMENT/SETTING > 3. SERVICE MODE • To be used for setup. (b) Default setting • OFF (c) Setting item • ON (Alert is displayed.) • “OFF” (Alert is not displayed.) (2) NEAR EMPTY CHOICE • Not used. 3.6.2 SOFT SWITCH (1) Use •...
Page 135: Aidc Process
I ADJUSTMENT/SETTING > 3. SERVICE MODE 5. Using the up key/down key, vary the setting value. • To increase the ATVC value, increase the setting value. • To decrease the ATVC value, decrease the setting value. 6. Press the Menu/Select key to validate the setting value. 7.
Page 136: Counter
I ADJUSTMENT/SETTING > 3. SERVICE MODE 3.7 COUNTER 3.7.1 LIFE-REPLACE-FUSER UNIT (1) Use • Resets the fuser unit counter. • To use when the fuser unit has been replaced. (2) Procedure Call [SERVICE MODE] to the display. 2. Select [COUNTER] -> [LIFE] -> [REPLACE] -> [FUSER UNIT], and select “YES”. 3.
Page 137: Halftone 256
I ADJUSTMENT/SETTING > 3. SERVICE MODE 3.8.4 HALFTONE 256 (1) Use • Prints the halftone pattern with 100% level for CMYK respectively. • To check the unevenness of the density and the pitch. (2) Procedure 1. Set the A4 or Letter paper on the tray. Call [SERVICE MODE] to the display.
Page 138: Bk Clear
I ADJUSTMENT/SETTING > 3. SERVICE MODE CONT FAN (M-S) Not used. POLYGON MOTOR Polygon motor TRAY2 FEEDER MOTOR Tray2 paper feed motor COLOR PC MOTOR Color PC drum motor DEV MOTOR K Developing motor (reverse rotation) DEV MOTOR YMCK Developing motor (normal rotation) TRAY 1 FEED CLUTCH Tray 1 paper feed clutch MAN FEED CLUTCH...
Page 139: Loadable Download
I ADJUSTMENT/SETTING > 3. SERVICE MODE 3.13 LOADABLE DOWNLOAD 3.13.1 Use • Download the loadable driver data in the machine. • Use a USB memory for the downloading. 3.13.2 Required systems • PC having a USB port • USB memory device 3.13.3 Writing data to USB memory device 1.
Page 140: Procedure
I ADJUSTMENT/SETTING > 3. SERVICE MODE Choice of prohibiting environment I.3.15.3.(3) Choice of prohibiting environment measurement on sleep mode measurement on sleep mode Choice 2 of not executing image I.3.15.3.(4) Choice 2 of not executing image stabilization stabilization Not used Choice of 1200dpi line width I.3.15.3.(5) Choice of 1200 dpi line width Not used...
Page 141: Security Service
I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 4. SECURITY SERVICE 4.1 LIST OF SECURITY SERVICE NOTE • After exiting Service Mode, you must turn OFF the main power switch. Turning ON the main power switch again makes the changes to the Service Mode setting take effect. SECURITY SERVICE Ref.
Page 142: License Management - Get Request Code
I ADJUSTMENT/SETTING > 4. SECURITY SERVICE (c) Setting item • Mode 1: 1 count per 1 copy cycle • Mode 2: Large size is double counts (d) Count-up table Print mode 1-Sided 2-Sided Size Sizes other than Specified sizes Sizes other than Specified sizes those specified those specified...
Page 143 I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 4. Enter [E-Mail Address] and [Password], and click [Login]. 5. Click [Generate License Code]. 6. Enter the serial number of the target MFP, and click [Next]. NOTE • Make sure to enter alphabet letters of the serial number in all capital letters. I-26...
Page 144 I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 7. Click [Next]. 8. Enter the token number written in the token certification, and select the product description. 9. Click [Add]. 10. Confirm the registered items, and click [Next]. I-27...
Page 145: License Management - Deactivation
I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 11. Click [Generate license Code]. 12. LMS issues license code and function code. 13. Write down the serial number, license code and function code. NOTE • Do not use [Download]. In this machine, you cannot enable the advanced functions using a USB memory device. 14.
Page 146 I ADJUSTMENT/SETTING > 4. SECURITY SERVICE (3) Procedure NOTE • You need to access License Management System (LMS) to implement each function setting. • Before accessing the LMS, CE are required to register the E-mail address and the password in the LMS. To register, click [CE Initial Registration] that is located in the upper right of CE Login screen.
Page 147 I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 7. Select the token to be deactivated, and click [Registration]. 8. LMS issues deactivation code and function code. 9. Write down the serial number, deactivation code and function code. NOTE • Do not use [Download]. In this machine, you cannot enable the advanced functions using a USB memory device. 10.
Page 148: License Management - List Of Enabled Functions
I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 18. “Deactivation Complete” message will be displayed. The license become invalid at both MFP and LMS, and deactivated token number can be used for another MFP. 4.3.6 License Management - List of Enabled Functions (1) Functions •...
Page 149: Ce Password
I ADJUSTMENT/SETTING > 4. SECURITY SERVICE 4.5 CE PASSWORD 4.5.1 Use • To set and change the CE password. • The CE password needs to be 8 one-byte alphameric characters and symbols. 4.5.2 Default setting • 92729272 4.5.3 Procedure • Enter the password. 1.
Page 150: J Rewriting Of Firmware
J REWRITING OF FIRMWARE > 1. Checking the current firmware version J REWRITING OF FIRMWARE 1. Checking the current firmware version 1. Display [SERVICE MODE]. 2. Display [FIRMWARE VERSION]. FIRMWARE VERSION CONTROLLER F/W ENGINE F/W BOOT F/W 3. Select the firmware to be updated and check the current version. I.3.4 FIRMWARE VERSION...
Page 151: Firmware Upgrading Procedure By Usb Memory Device
J REWRITING OF FIRMWARE > 2. Firmware upgrading procedure by USB memo... 2. Firmware upgrading procedure by USB memory device 2.1 Preparations for firmware rewriting 2.1.1 System requirements • PC equipped with a USB port • USB memory device 2.1.2 Saving the firmware data into the USB memory device 1.
Page 152 J REWRITING OF FIRMWARE > 2. Firmware upgrading procedure by USB memo... XXXXXXXXXXXXXXXX PROCESSING DON’T REMOVE MEMORY NOTE • Do not turn off the printer while its firmware is being updated. • NEVER disconnect the USB memory device from the printer during the firmware upgrading procedure. 9.
Page 153: Checking The Version After The Firmware Update
J REWRITING OF FIRMWARE > 3. Checking the version after the firmware ... 3. Checking the version after the firmware update 1. Display [SERVICE MODE]. 2. Display [FIRMWARE VERSION]. FIRMWARE VERSION CONTROLLER F/W ENGINE F/W BOOT F/W 3. Select the firmware that has been updated and check the current version. I.3.4 FIRMWARE VERSION...
Page 154: How To Install The I-Option Data
J REWRITING OF FIRMWARE > 4. How to install the i-Option data 4. How to install the i-Option data 4.1 Available function for i-Option i-Option Function Data location How to recover when replacing or formatting HDD. LK-106 Barcode font In the Standard firmware LK-107 Unicode font In the Standard HDD...
Page 155: K Troubleshooting
1.3 Jam display resetting procedure • Open the relevant cover, clear the sheet of misfed paper, and close the cover. • Turn the power switch OFF and ON. 1.4 Sensor layout • bizhub C3100P with the optional lower feeder unit.
Page 156: Solution
K TROUBLESHOOTING > 1. JAM DISPLAY Exit sensor (PS8) Duplex conveyance sensor (PS9) Loop detection sensor (PS6) Registration sensor (PS5) Tray2 paper feed sensor (PS3) *1 • *1: Only when the optional lower feeder unit is mounted. 1.5 Solution 1.5.1 Initial check items •...
Page 157: Jam At Manual Tray Paper Feed Section
K TROUBLESHOOTING > 1. JAM DISPLAY JAM Type Detection timing • The loop detection sensor (PS6) is unblocked when the power switch is turned ON, a door or cover is opened and closed, or a jam or malfunction is reset. (2) Action Relevant electrical parts •...
Page 158: Jam At Tray1 Paper Feed Section
K TROUBLESHOOTING > 1. JAM DISPLAY 1.5.5 Jam at tray1 paper feed section (1) Detection timing JAM Type Detection timing Detection of jam at tray 1paper • The paper does not unblock the registration sensor (PS5) even after the lapse of a given period of feed section time after the tray1 paper feed clutch (CL1) is turned ON.
Page 159: Jam At Tray2 Vertical Conveyance Section
K TROUBLESHOOTING > 1. JAM DISPLAY 1.5.7 Jam at tray2 vertical conveyance section (1) Detection timing JAM Type Detection timing Detection of jam at tray 2 • The paper does not unblock the registration sensor (PS5) or the tray2 paper feed sensor (PS3) even conveyance section after the lapse of a given period of time after the paper has unblocked the tray2 paper feed sensor (PS3).
Page 160: Jam At Duplex Paper Feed Section
K TROUBLESHOOTING > 1. JAM DISPLAY WIRING DIAGRAM Step Action Control signal Location (electrical component) Check the connector between PS8-PRCB CN15 for proper connection and correct as necessary. Check the connector between PS9-PRCB CN14 for proper connection and correct as necessary. Check the connector between CL13-relay CN20-PRCB CN14 for proper connection and correct as necessary.
Page 161 K TROUBLESHOOTING > 1. JAM DISPLAY WIRING DIAGRAM Step Action Control signal Location (electrical component) Check printer driver settings. Change PRCB. Change MFPB.
Page 162: Process Caution Infrormation
K TROUBLESHOOTING > 2. PROCESS CAUTION INFRORMATION 2. PROCESS CAUTION INFRORMATION 2.1 Display procedure • The machine's CPU performs a self-diagnostics function that, on detecting a malfunction, gives the process caution information in the report that is output by [SERVICE MODE] -> [PRINT MENU] -> [MANAGEMENT LIST]. I.3.8.1 MANAGEMENT LIST •...
Page 163: Color Registration Adj. (Test Pattern Error
K TROUBLESHOOTING > 2. PROCESS CAUTION INFRORMATION Step Action Change PRCB. 2.3.3 Color Registration Adj. (Test Pattern Error) (1) Contents Relevant parts • Transfer belt unit • Printer control board (PRCB) • PH unit • MFP board (MFPB) (2) Procedure Step Action Wipe clean the surface of the transfer belt with a soft cloth, if it is dirty.
Page 164: Trouble Code
K TROUBLESHOOTING > 3. TROUBLE CODE 3. TROUBLE CODE 3.1 Trouble code (Service Call) • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the control panel. SERVICE CALL C002 RAM ERROR 3.2 List...
Page 165: Trouble Resetting Procedure
K TROUBLESHOOTING > 3. TROUBLE CODE Trouble code Item D093 Wrong hard disk (found during a disk check) D3A2 Counter error D3F1 Successful completion of counter backup D3F4 Abnormal end of counter backup 3.3 Trouble resetting procedure • To reset a malfunction, turn the power switch OFF and then ON again. 3.4 Solution 3.4.1 0010 (1) Contents...
Page 166 K TROUBLESHOOTING > 3. TROUBLE CODE Detection timing • The developing motor does not rotate evenly even after the lapse of a given period of time while it is being started. • The motor lock signal remains HIGH for a given period of consecutive time while the developing motor is being rotated.
Page 167 K TROUBLESHOOTING > 3. TROUBLE CODE Step Action Control signal Location of electrical components Check the fan for possible overload and correct as necessary. FM10 operation check PRCB CN2-1 (REM) 12-L PRCB CN2-3 (LOCK) Replace FM10. Replace PRCB. • Link to the wiring diagram (N.1.2 Main body (2/2)) •...
Page 168 K TROUBLESHOOTING > 3. TROUBLE CODE (2) Procedure Step Action Control signal Location of electrical components Check the connector between M2-PRCB CN11 for proper connection and correct as necessary. Check the M2 connector for proper drive coupling and correct as necessary. Check the connector between PS17-PRCB CN9 for proper connection and correct as necessary.
Page 169 K TROUBLESHOOTING > 3. TROUBLE CODE Trouble code 0300 Detection timing • The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started. • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated.
Page 170: 0F52, 0F53, 0F54, 0F55
K TROUBLESHOOTING > 3. TROUBLE CODE NOTICE • Link to the layout drawings for related parts by each trouble code (S.11. 0315) 3.4.12 0500, 0502, 0503, 0510, 0520 (1) Contents Trouble type Heating roller warm-up failure Trouble code 0500 Detection timing The thermistor/1 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started.
Page 171: 13C4, 13C5, 13C6, 13C7
K TROUBLESHOOTING > 3. TROUBLE CODE Trouble isolation Relevant electrical parts • Toner level sensor/Y (PS13) • Printer control board (PRCB) Trouble type Toner level sensor/M malfunction Trouble code 0F53 Detection timing An error occurs on the toner level sensor/M. Trouble isolation Relevant electrical parts •...
Page 172: 13Cb, 13Cc, 13Cd, 13Ce
K TROUBLESHOOTING > 3. TROUBLE CODE (2) Procedure Step Action Control signal Location of electrical components Reinstall the imaging unit. Check the connector between imaging unit-PRCB CN221 for proper connection and correct as necessary. Replace the imaging unit. Replace PRCB. NOTICE •...
Page 173: 13E2, 13E3
K TROUBLESHOOTING > 3. TROUBLE CODE Step Action Control signal Location of electrical components Check the connector between MFPB CN16-PRCB CN5 for proper connection and correct as necessary. Replace PRCB. Replace MFPB. • Link to the layout drawings for related parts by each trouble code (S.16.
Page 174: C002, C003
K TROUBLESHOOTING > 3. TROUBLE CODE • Link to the layout drawings for related parts by each trouble code (S.17. 13E2, 13E3, 13F0, 4092) 3.4.20 C002, C003 (1) Contents Trouble type RAM error at startup (standard memory) Trouble code C002 Detection timing RAM error at standard memory is detected during printer start-up.
Page 175: C050
K TROUBLESHOOTING > 3. TROUBLE CODE Trouble isolation Relevant electrical parts MFP board (MFPB) Trouble type Controller ROM error (Data error) Trouble code C027 Detection timing Final check sum error is detected during the printer starting. Trouble isolation Relevant electrical parts MFP board (MFPB) (2) Procedure Step...
Page 176: C060
K TROUBLESHOOTING > 3. TROUBLE CODE • Link to the layout drawings for related parts by each trouble code (S.20. C050, C051) 3.4.25 C060 (1) Contents Trouble type Firmware update error Trouble code C060 Detection timing Firmware update fails to complete correctly during update. Trouble isolation Relevant electrical parts MFP board (MFPB)
Page 177: D3F1
K TROUBLESHOOTING > 3. TROUBLE CODE 3.4.28 D3F1 (1) Contents Trouble type Successful completion of counter backup Trouble code D3F1 Detection timing The counter backup process is completed successfully. Trouble isolation Relevant electrical parts (2) Procedure Step Action Control signal Location of electrical components This code is displayed when the counter backup process is completed successfully.
Page 178: Power Supply Trouble
K TROUBLESHOOTING > 4. POWER SUPPLY TROUBLE 4. POWER SUPPLY TROUBLE 4.1 Machine is not energized at all (DCPU operation check) Relevant parts • Power switch (SW1) • DC power supply (DCPU) • Printer control board (PRCB) Check item WIRING DIAGRAM Action Step Result...
Page 179: Image Quality Problem
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM 5. IMAGE QUALITY PROBLEM 5.1 Troubleshooting procedure overview 5.1.1 Test pattern printing • Following give an overview of a procedure to isolate a faulty spot of an image trouble using a test pattern. •...
Page 180: White Line 1, White Band 1, Color Line 1, Color Band 1
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM 5.2.2 White line 1, White band 1, Color line 1, Color band 1 (1) Typical faulty images The arrow in the exemplary image troubles indicates the paper feeding direction. White line White band Color line Color band (2) Initial troubleshooting procedure...
Page 181: Uneven Density 1
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM White line White band Color line Color band (2) Initial troubleshooting procedure Step Section Check item Result Action AIDC PROCESS Select [Service Mode] -> [SYSTEM 2] -> [AIDC Go to the next step. PROCESS] and the image trouble is eliminated.
Page 182: Uneven Density 2
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM (2) Initial troubleshooting procedure Step Section Check item Result Action IDC sensor • IDC sensor is dirty. • Clean. • IDC sensor cover does not operate properly. • Clean or correct the IDC sensor cover.
Page 183: Faint Image, Low Image Density (Id Lowering
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM Step Section Check item Result Action AIDC PROCESS Select [Service Mode] -> [SYSTEM 2] -> [AIDC Go to the next step. PROCESS] and the image trouble is eliminated. Image check • Select [Service Mode] -> [PRINT MENU] -> Go to 1-color troubleshooting [HALFTONE 64].
Page 184: Gradation Reproduction Failure
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM (3) 1-color troubleshooting procedure Step Section Check item for the faulty color Result Action PH unit The surface of the PH window is dirty. Clean with cleaning jig. Transfer belt unit Transfer belt unit makes positive contact with plates on Check and correct contacts.
Page 185: Incorrect Color Image Registration
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM (2) Troubleshooting procedure Step Section Check item Result Action Damp paper Paper is damp. Change paper to one just unwrapped from its package. Write section Terminal is dirty. Clean. Transfer roller Transfer roller is installed properly. Reinstall.
Page 186: Void Areas, White Spots
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM Step Section Check item Result Action IDC sensor • IDC sensor is dirty. • Clean. • IDC sensor cover does not operate properly. • Clean or correct the IDC sensor cover. AIDC PROCESS Select [Service Mode] ->...
Page 187: Color Spots
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM Image Check There are void areas at the front side or high density K.7.2.6 Faint image, low image section. density (ID lowering) There is void area at the rear side section. Make the following adjustment: [Service Mode] ->...
Page 188: Blurred Image
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM Step Section Check item Result Action The problem has been eliminated through the checks of Replace the transfer belt unit. steps up to 5. 5.2.13 Blurred image (1) Typical faulty images The arrow in the exemplary image troubles indicates the paper feeding direction. (2) Initial troubleshooting procedure Step Section...
Page 189: Uneven Pitch
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM (2) Troubleshooting procedure Step Section Check item Result Action AIDC PROCESS Select [Service Mode] -> [SYSTEM 2] -> [AIDC Go to the next step. PROCESS] and the image trouble is eliminated. PH unit A blank copy occurs.
Page 190: Brush Effect, Image Bleeding
K TROUBLESHOOTING > 5. IMAGE QUALITY PROBLEM Poor fusing performance Offset (2) Troubleshooting procedure Step Section Check item Result Action Paper Paper type does not match. Change the setting. Fusing Temperature Select [Service Mode] -> [MACHINE] -> Go to the next step. [TEMPERATURE] and change the setting, and the image trouble is eliminated.
Page 191: Ic Protector
K TROUBLESHOOTING > 6. IC PROTECTOR 6. IC PROTECTOR 6.1 IC protector outline • To increase product safety, this printer has an IC protector (ICP) installed in each board. ICP is a component that protects IC. If the amount of the current supplied to the electrical parts such as motor exceeds the set level, ICP trips to protect IC from over current. The following list contains ICP installed in each board, related devices, and symptoms that occur when ICP trips.
Page 192: L Parts/Connector Layout Drawing
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING L PARTS/CONNECTOR LAYOUT DRAWING 1. PARTS LAYOUT DRAWING 1.1 Main Body MFP board (MFPB) Memory board (MEMB) * SSD board (SSDB) Hard disk (HDD) * Printer control board (PRCB) NOTE • *: Option DC power supply (DCPU) PH unit High voltage unit (HV1)
Page 193 L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING [17] [18] [1] [2] [16] [15] [14] [13] [12] [11] [10] Loop detection clutch (CL8) Registration clutch (CL3) 2nd transfer pressure solenoid (SD2) Duplex conveyance roller clutch (CL13) Toner supply clutch/K (CL7) Toner supply clutch/C (CL6) Toner supply clutch/M (CL5) Toner supply clutch/Y (CL4)
Page 194: Paper Feeder Unit (Option
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING [13] Toner level sensor/M (PS14) [14] Waste toner near full sensor (PS12) [15] Toner level sensor/Y (PS13) [16] Registration sensor (PS5) [17] Tray1 set sensor (PS1) [18] Power switch (SW1) [19] Temperature/humidity sensor (TEM/HUMS) [20] 1st transfer pressure sensor (PS17)
Page 195: Connector Layout Drawing
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT DRAWING 2. CONNECTOR LAYOUT DRAWING 2.1 Printer control board (PRCB) CN82 (12pin) CN10 (7pin) CN8 (8pin) CN7 (4pin) CN4 (25pin) CN11 (13pin) CN12 (6pin) CN2 (3pin) CN6 (4pin) CN9 (12pin) CN3 (3pin) CN1 (4pin) CN5 (28pin) CN19 (4pin)
Page 196: Mfp Board (Mfpb
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT DRAWING 2.2 MFP board (MFPB) CN1 (4pin) CN8 (5pin) CN200 (14pin) CN4 (4pin) CN408 (4pin) CN14 (10pin) CN10 (4pin) CN16 (28pin) CN404 (200pin) (17pin) CN13 (4pin) CN15 (13pin) CN5 (7pin) CN11 (6pin) 2.3 DC power supply (DCPU) CN5 (8pin) CN3 (4pin)
Page 197: High Voltage Unit (Hv1
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT DRAWING 2.4 High voltage unit (HV1) CN1 (25pin) 2.5 PC control board (PCCB) PJ1 (14pin) PJ5 (8pin) PJ3 (9pin) PJ4 (4pin) PJ6 (5pin) PJ2 (15pin)
Page 198: Connector Layout Drawing
L PARTS/CONNECTOR LAYOUT DRAWING > 3. CONNECTOR LAYOUT DRAWING 3. CONNECTOR LAYOUT DRAWING [14] [15] [13] [1] [2] [3] [12] [11] [10] CN No. Location CN No. Location CN23 CN22 CN20 CN35 CN34 CN33 CN32 CN63 C-11 CN90 G-12 [10] CN28 [11] CN27...
Page 199: M Timing Chart
M TIMING CHART > 1. Timing chart M TIMING CHART 1. Timing chart 1.1 Main body • Operating conditions: Color, A4S or 8 1 / 2 x 11S Main switch ON Print request Polygon motor (M5) Transport motor (M2) Color PC drum motor (M4) Developing motor (M1) Registration clutch (CL3) Registration sensor (PS5)
Page 200: N Wiring Diagram
N WIRING DIAGRAM > 1. bizhub C3100P N WIRING DIAGRAM 1. bizhub C3100P 1.1 Main body (1/2) bizhub C3100P Overall wiring diagram 1/2 a6drm0nc812da PRCB (1/2) Feb. 2014 Printer control board CN16 DC24V Tray1 paper feed clutch CL1_REM DC3.3V PS1_ON...
Page 201: Main Body (2/2
N WIRING DIAGRAM > 1. bizhub C3100P • bizhub C3100P Wiring diagram (a6drm0nc812da.pdf 1097 KB) 1.2 Main body (2/2) bizhub C3100P Overall wiring diagram 2/2 a6drm0nc822da Feb. 2014 PRCB (2/2) Printer control board CN36 CN27 DC24V M5_REM M5_LOCK M5_CLK TH3_ON...
Page 202: O Theory Of Operation Bizhub C3100P
O THEORY OF OPERATION bizhub C3100P > 1. INTERFACE SECTION O THEORY OF OPERATION bizhub C3100P 1. INTERFACE SECTION Type 10Base-T/100Base-TX/1000Base-T Ethernet interface For network port USB port For connection between PC and main body USB HOST port For connection of USB device...
Page 203: Write Section
O THEORY OF OPERATION bizhub C3100P > 2. WRITE SECTION 2. WRITE SECTION 2.1 Configuration [11] [10] Index lens Return mirror (light source) Index board Cylindrical lens Semiconductor laser Synthetic mirror (Y,M,C,K) Polygon mirror G1 lens Index mirror (K) [10]...
Page 204: Laser Emission Timing
O THEORY OF OPERATION bizhub C3100P > 2. WRITE SECTION Index board Return mirror (light source) Semiconductor laser Polygon mirror Index mirror (K) [10] G2 lens (Y) G2 lens (M) Return mirror (M) G2 lens (C) Return mirror (C) G2 lens (K)
Page 205 O THEORY OF OPERATION bizhub C3100P > 2. WRITE SECTION Detection area for sub scanning direction Movement direction of the transfer belt Detection area for main scanning direction IDC sensor/Rr (IDCS/Rr) (2) Types of color shift • Color shift is misalignment of the images of three different colors, yellow (Y), magenta (M), and cyan (C), with respect to the image of black (K).
Page 206: Laser Emission Area
O THEORY OF OPERATION bizhub C3100P > 2. WRITE SECTION * When the image of magenta is longer than the image of black (K) Rotational direction of the transfer belt Transfer belt Color shift Color shift Magenta (M) Black (K)
Page 207: Ph Unit Temperature Detection Control
O THEORY OF OPERATION bizhub C3100P > 2. WRITE SECTION Void width: 4.2 mm/0.165” 2.2.6 PH unit temperature detection control • The temperature inside the PH unit is measured at intervals of 30 sec. by the PH temperature sensor mounted in the PH unit.
Page 208: Photo Conductor Section
O THEORY OF OPERATION bizhub C3100P > 3. PHOTO CONDUCTOR SECTION 3. PHOTO CONDUCTOR SECTION 3.1 Configuration Photo conductor Waste Toner collecting screw Charge roller 3.2 Drive Color PC drum motor (M4) Transport motor (M2) Photo conductor 3.3 Operation 3.3.1 Photo conductor drive mechanism •...
Page 209: Cleaning Roller
O THEORY OF OPERATION bizhub C3100P > 3. PHOTO CONDUCTOR SECTION • As compared with the charge wire, the charge roller applies a lower voltage and thus produces a smaller amount of ozone. The main body is not therefore mounted with any ozone filter.
Page 210 O THEORY OF OPERATION bizhub C3100P > 3. PHOTO CONDUCTOR SECTION Near life display: Enabled Life display: Enabled Life end display: Enabled (1) Life determination • The life of the imaging unit is determined based on the transport motor drive time, color PC drum motor drive time, and the number of printed pages produced.
Page 211: Developing Section
O THEORY OF OPERATION bizhub C3100P > 4. DEVELOPING SECTION 4. DEVELOPING SECTION 4.1 Configuration Toner conveyance screw Developing roller Toner supply roller Agitating screw 4.2 Drive Developing motor (M1) Toner supply roller Developing roller 4.3 Operation 4.3.1 Toner flow 1.
Page 212: Developing System
O THEORY OF OPERATION bizhub C3100P > 4. DEVELOPING SECTION 12. The toner conveyed by the toner collecting screw is conveyed and stored as waste toner in the waste toner bottle. Toner conveyance screw Toner supply screw Agitating blade 4.3.2 Developing system •...
Page 213: Toner Collecting Port Shutter Mechanism
O THEORY OF OPERATION bizhub C3100P > 4. DEVELOPING SECTION 2. The toner, which has been scraped off by the cleaning blade, is conveyed by the waste toner collecting screw and collected in the waste toner transport section. Cleaning blade...
Page 214: Toner Supply Section
O THEORY OF OPERATION bizhub C3100P > 5. TONER SUPPLY SECTION 5. TONER SUPPLY SECTION 5.1 Configuration Toner supply screw Agitating blade Toner collecting port 5.2 Drive Toner supply screw Drive shaft Developing motor (M1) 5.3 Operation 5.3.1 Toner collecting port shutter mechanism •...
Page 215: Toner Replenishing Mechanism
O THEORY OF OPERATION bizhub C3100P > 5. TONER SUPPLY SECTION Shutter 5.3.2 Toner replenishing mechanism • The developing motor is energized by monitoring the condition of the toner level sensor for each color of toner. Toner is then supplied from the toner cartridge to the imaging unit as necessary.
Page 216: Auxiliary Toner Replenishing
O THEORY OF OPERATION bizhub C3100P > 5. TONER SUPPLY SECTION Toner level sensor 5.3.4 Auxiliary toner replenishing • If a short supply of toner is detected during a multi-print cycle, the print cycle is performed while the ordinary toner replenishing sequence is carried out.
Page 217: St Transfer Section
O THEORY OF OPERATION bizhub C3100P > 6. 1ST TRANSFER SECTION 6. 1ST TRANSFER SECTION 6.1 Configuration Waste toner collecting screw Driven roller Release lever Transfer belt Transfer belt drive roller 1st transfer roller/K 1st transfer roller/Y, M, C Cleaning blade 6.2 Drive...
Page 218: 1St Transfer Roller Pressure/Retraction Control
O THEORY OF OPERATION bizhub C3100P > 6. 1ST TRANSFER SECTION (2) Color mode • During the 1st transfer in the color mode, the 1st transfer roller/Y, M, C is moved toward the photo conductor (pressed) so that transfer belt is pressed against the photo conductor.
Page 219: Transfer Belt Cleaning Mechanism
O THEORY OF OPERATION bizhub C3100P > 6. 1ST TRANSFER SECTION Sliding plate Release lever 6.3.3 Transfer belt cleaning mechanism • To scrape residual toner off the surface of the transfer belt unit, the transfer belt is provided with a cleaning blade.
Page 220: Transfer Belt New Article Detection
O THEORY OF OPERATION bizhub C3100P > 6. 1ST TRANSFER SECTION 6.3.6 Transfer belt new article detection • The transfer belt unit is not provided with any new article detection mechanism. Whenever the transfer belt has been replaced with a new one, the following steps must be performed: in the service mode, select [COUNTER] ->...
Page 221: Nd Transfer Section
O THEORY OF OPERATION bizhub C3100P > 7. 2ND TRANSFER SECTION 7. 2ND TRANSFER SECTION 7.1 Configuration 2nd transfer roller Retraction gear Pre-transfer guide plate 7.2 Drive Transport motor (M2) 2nd transfer roller 7.3 Operation 7.3.1 2nd transfer roller pressure mechanism •...
Page 222: 2Nd Transfer Voltage Control
O THEORY OF OPERATION bizhub C3100P > 7. 2ND TRANSFER SECTION • The 2nd transfer roller is pressed against the transfer belt to allow the roller to be cleaned. (2) 2nd transfer roller retraction • The 2nd transfer roller is retracted from the transfer belt at timing when a detection pattern is produced on the transfer belt during, for example, an image stabilization control sequence.
Page 223: 2Nd Transfer Roller Cleaning Control
O THEORY OF OPERATION bizhub C3100P > 7. 2ND TRANSFER SECTION 5. The current temperature inside the main body is detected and backed up. 7.3.4 2nd transfer roller cleaning control • DC positive and negative transfer bias voltages are alternately applied to the 2nd transfer roller. This allows toner residue on the surface of the 2nd transfer roller to be transferred back to the transfer belt, thus cleaning the 2nd transfer roller.
Page 224: 2Nd Transfer Roller New Article Detection
O THEORY OF OPERATION bizhub C3100P > 7. 2ND TRANSFER SECTION Cover open Cover close IDC sensor cover 2nd transfer pressure solenoid 7.3.8 2nd transfer roller new article detection • The 2nd transfer roller is not provided with any new article detection mechanism. Whenever the 2nd transfer roller has been replaced with a new one, the following steps must be performed: in the service mode, select [COUNTER] ->...
Page 225: Toner Collecting Section
O THEORY OF OPERATION bizhub C3100P > 8. TONER COLLECTING SECTION 8. TONER COLLECTING SECTION 8.1 Configuration Waste toner collecting screw (Transfer belt) Waste toner collecting screw (Imaging unit) Waste toner agitating blade Waste toner bottle 8.2 Drive Color PC drum motor (M4)
Page 226: Waste Toner Flow At Transfer Belt Unit Section/2Nd Transfer Section
O THEORY OF OPERATION bizhub C3100P > 8. TONER COLLECTING SECTION Waste toner collecting screw 8.3.2 Waste toner flow at transfer belt unit section/2nd transfer section 1. Toner scraped off by the cleaning blade provided in the transfer belt unit is collected onto the waste toner discharge port of the transfer belt unit by the waste toner collecting screw.
Page 227: Waste Toner Bottle-In-Position Detection Mechanism
O THEORY OF OPERATION bizhub C3100P > 8. TONER COLLECTING SECTION 8.3.4 Waste toner bottle-in-position detection mechanism • The waste toner bottle set detection lever is provided to detect a waste toner bottle loaded in position. • When the waste toner bottle is not loaded, the set detection lever is raised, so that the protrusion provided in the front door interferes with the set detection lever.
Page 228: Waste Toner Full Condition Detection Control
O THEORY OF OPERATION bizhub C3100P > 8. TONER COLLECTING SECTION Detection window Waste toner near full sensor (PS12) 8.3.7 Waste toner full condition detection control • A waste toner full condition warning is given on the panel at this time.
Page 229: Paper Feed Section (Manual Tray
O THEORY OF OPERATION bizhub C3100P > 9. PAPER FEED SECTION (MANUAL T... 9. PAPER FEED SECTION (MANUAL TRAY) 9.1 Configuration Paper lift plate Feed roller Separation roller Manual tray paper empty sensor (PS3) 9.2 Drive Transport motor (M2) Manual tray paper feed clutch (CL2)
Page 230: Paper Separation Mechanism
O THEORY OF OPERATION bizhub C3100P > 9. PAPER FEED SECTION (MANUAL T... • The paper lift plate (paper stack) is pressed upward by the springs at all times. LOCK POSITION LOCK RELEASE POSITION Feed roller Paper lift plate Spring...
Page 231 O THEORY OF OPERATION bizhub C3100P > 9. PAPER FEED SECTION (MANUAL T... Actuator (Manual tray paper empty sensor) O-30...
Page 232: Paper Feed Section (Tray 1
O THEORY OF OPERATION bizhub C3100P > 10. PAPER FEED SECTION (TRAY 1) 10. PAPER FEED SECTION (TRAY 1) 10.1 Configuration Trailing edge guide plate Tray1 set sensor (PS1) Edge guide plate Feed roller Separation roller Tray1 paper empty sensor (PS2) 10.2 Drive...
Page 233: Paper Separation Mechanism
O THEORY OF OPERATION bizhub C3100P > 10. PAPER FEED SECTION (TRAY 1) Feed roller Spring Lock release lever Paper lift plate 10.3.2 Paper separation mechanism • Rotation of the transport motor is transmitted through the tray 1 paper feed clutch to thereby drive the feed roller.
Page 234: Tray Open/Close Detection Control
O THEORY OF OPERATION bizhub C3100P > 10. PAPER FEED SECTION (TRAY 1) When paper is loaded A paper empty condition Tray1 paper empty sensor (PS2) Empty sensor actuator 10.3.5 Tray open/close detection control • The tray1 set sensor detects a tray in the open or closed position.
Page 235: Registration Section
O THEORY OF OPERATION bizhub C3100P > 11. REGISTRATION SECTION 11. REGISTRATION SECTION 11.1 Configuration Loop detection sensor (PS6) Registration roller Registration sensor (PS5) 2nd transfer roller 11.2 Drive Transport motor (M2) Registration clutch (CL3) Registration roller Registration sensor (PS5) 11.3 Operation...
Page 236: Control Of Loop Formed Before Registration Roller
O THEORY OF OPERATION bizhub C3100P > 11. REGISTRATION SECTION • The paper fed in is synchronized with the image before paper conveyance is restarted. (1) Paper detection control • When the paper fed from the feed roller pushes up the actuator of the registration sensor, the sensor is unblocked. The main body then determines that the paper has reached the registration roller.
Page 237: Paper Size Error Detection Control
O THEORY OF OPERATION bizhub C3100P > 11. REGISTRATION SECTION 11.3.5 Paper size error detection control • To prevent incorrect printed pages, the size of the paper being conveyed is detected using the registration sensor and tray2 paper feed sensor (Option).
Page 238: Fusing Section
O THEORY OF OPERATION bizhub C3100P > 12. FUSING SECTION 12. FUSING SECTION 12.1 Configuration Fusing heater Pressure belt Fusing roller Thermostat Thermistor 1/2 12.2 Drive Fusing roller Transport motor (M2) 12.3 Operation 12.3.1 Fusing roller drive control (1) Fusing speed switching control •...
Page 239: Fusing Temperature Control
O THEORY OF OPERATION bizhub C3100P > 12. FUSING SECTION (2) Fusing speed control (control of loop before fusing) • To prevent double transferred images and brush effects from occurring, the difference between the fusing speed and the paper conveyance speed during image transfer is corrected.
Page 240: Protection From Abnormal Temperatures
O THEORY OF OPERATION bizhub C3100P > 12. FUSING SECTION • A door is opened. (2) Wait control • Control is provided to ensure that the temperature of the fusing roller becomes a constant value during the standby state. 1. Control start timing •...
Page 241: Detecting New Article
O THEORY OF OPERATION bizhub C3100P > 12. FUSING SECTION 12.3.5 Detecting New Article • The fusing roller is not provided with any new article detection mechanism. Whenever the fusing roller has been replaced with a new one, the following steps must be performed: in the service mode, select [COUNTER] -> [LIFE] -> [REPLACE] -> [FUSER UNIT] and select [YES] to reset the counter.
Page 242: Paper Exit/Reverse Section
O THEORY OF OPERATION bizhub C3100P > 13. PAPER EXIT/ REVERSE SECTION 13. PAPER EXIT/REVERSE SECTION 13.1 Configuration Switchback roller feed clutch (CL11) Switchback roller reverse Paper exit roller Switchback roller reverse clutch (CL12) 13.2 Drive Switchback roller feed clutch (CL11)
Page 243 O THEORY OF OPERATION bizhub C3100P > 13. PAPER EXIT/ REVERSE SECTION Reverse rotation CLOSE Reverse rotation Normal rotation CLOSE mode OPEN mode Switchback roller feed clutch (CL11) Switchback roller reverse clutch (CL12) Switchback roller Paper exit roller (2) <Single-side printing>...
Page 244 O THEORY OF OPERATION bizhub C3100P > 13. PAPER EXIT/ REVERSE SECTION CLOSE Switchback roller O-43...
Page 245: Duplex Section
O THEORY OF OPERATION bizhub C3100P > 14. DUPLEX SECTION 14. DUPLEX SECTION 14.1 Configuration Switchback roller reverse clutch (CL12) Switchback roller feed clutch (CL11) Loop detection clutch (CL8) Duplex conveyance roller clutch (CL13) Duplex conveyance sensor (PS9) Transport motor (M2) 14.2 Drive...
Page 246: Operation
O THEORY OF OPERATION bizhub C3100P > 14. DUPLEX SECTION Loop detection clutch (CL8) Transport motor (M2) Duplex conveyance roller clutch (CL13) Switchback roller feed clutch (CL11) Switchback roller reverse clutch (CL12) 14.3 Operation 14.3.1 Paper transport control 1. Paper transport •...
Page 247 O THEORY OF OPERATION bizhub C3100P > 14. DUPLEX SECTION 2. The switchback guide operates so as to transport the paper to the switchback section. Impapertely before the paper leaves the paper exit roller, the direction of rotation of the switchback roller is reversed and the paper is transported toward and into the duplex section.
Page 248 O THEORY OF OPERATION bizhub C3100P > 14. DUPLEX SECTION (2) 2 sheet operation 1. A sheet of paper is taken up and fed in and the image of the second page of the original is printed. 2. The switchback guide operates so as to transport the paper to the switchback section.
Page 249 O THEORY OF OPERATION bizhub C3100P > 14. DUPLEX SECTION 6. The image of the first page of the original is printed on the paper re-fed from the duplex section. 7. While the first sheet of paper is fed out, the third sheet of paper is taken up and fed in and the image of the six page of the original is printed.
Page 250: Image Stabilization Control
O THEORY OF OPERATION bizhub C3100P > 15. IMAGE STABILIZATION CONTROL 15. IMAGE STABILIZATION CONTROL 15.1 Outline • To ensure uniform output image quality at all times, comprehensive control is provided including control of the developing bias voltage, laser light intensity, registration correction, gamma correction, and other parameters.
Page 251: Developing Bias Correction
O THEORY OF OPERATION bizhub C3100P > 15. IMAGE STABILIZATION CONTROL 15.2.2 Developing bias correction • If the developing bias voltage (Vpp) is excessively high relative to the Ds distance in the imaging unit, a leak image (background leak, image part leak) occurs.
Page 252: Operation Timing
O THEORY OF OPERATION bizhub C3100P > 15. IMAGE STABILIZATION CONTROL Sequence Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Gamma correction Gamma correction Gamma correction control control control Color shift correction Color shift correction (sub-scanning) (sub-scanning) Color shift correction...
Page 253: Expert Adjustment
O THEORY OF OPERATION bizhub C3100P > 15. IMAGE STABILIZATION CONTROL 15.4.4 Expert Adjustment • Types (modes) of image stabilization to be executed with the menu of the administrator settings will be described. Operating conditions CARIBRATION (mode) 600dpi (UTILITY -> ADDMIN SETTINGS -> QUALITY MENU -> CALIBRATION ->...
Page 254: Power Supply Section
O THEORY OF OPERATION bizhub C3100P > 16. POWER SUPPLY SECTION 16. POWER SUPPLY SECTION 16.1 Power switch/Power key 16.1.1 Configuration Power switch Power key 16.1.2 Operation (1) Power switch functions • When the main power switch is turned ON, power is supplied from the DC power supply to the following components.
Page 255: Fan Control
O THEORY OF OPERATION bizhub C3100P > 17. FAN CONTROL 17. FAN CONTROL 17.1 Configuration DC power supply fan motor (FM10) Cooling fan motor (FM11) 17.2 Operation 17.2.1 Function Motor name Function (purpose) • Discharges heat generated from the interior parts (including the DC power supply, transfer belt...
Page 256: Indicator Function
O THEORY OF OPERATION bizhub C3100P > 18. INDICATOR FUNCTION 18. INDICATOR FUNCTION 18.1 Configuration Indicator 18.2 Control LED indicator Status Machine operation Type 1 Type 2 Receive print data Blinking in blue Blinking in blue Send print data Normal...
Page 257: Pa Theory Of Operation Pf-P14
PA THEORY OF OPERATION PF-P14 > 1. Configuration PA THEORY OF OPERATION PF-P14 1. Configuration Tray2 paper empty sensor (PS1) Tray2 paper feed sensor (PS3) Vertical transport roller Feed roller Separation roller PA-1...
Page 258: Drive
PA THEORY OF OPERATION PF-P14 > 2. Drive 2. Drive Tray2 paper feed motor (M1) Tray2 paper feed clutch (CL1) Tray2 conveyance clutch (CL2) Tray2 paper feed sensor (PS3) PA-2...
Page 259: Operation
PA THEORY OF OPERATION PF-P14 > 3. Operation 3. Operation 3.1 Paper feed control 3.1.1 Paper lift plate mechanism • The paper lift plate is pressed down into the locked position (in which the paper is loaded in position). • Load a paper stack and then slide the tray into the main body. This unlocks the paper lift plate. •...
Page 260: Paper Separation Mechanism
PA THEORY OF OPERATION PF-P14 > 3. Operation 3.1.3 Paper separation mechanism • A separation roller provided with a torque limiter is used to prevent double feeding of paper. Tray2 roller Separation roller 3.1.4 Paper detection mechanism • The tray2 paper feed sensor detects the paper fed in by the feed roller. •...
Page 261: Trailing Edge Guide Plate
PA THEORY OF OPERATION PF-P14 > 3. Operation Edge guide plate 3.1.7 Trailing edge guide plate • The trailing edge guide plate can be slid to the exact size in the length direction of the paper to be loaded (14 inch, 13 inch, 12-7/10 inch, A4, 11 inch, 10-1/2 inch, B5).
Page 262: Paper Jam Detection Control
PA THEORY OF OPERATION PF-P14 > 3. Operation Paper lift plate Edge guide plate fixing screws Adjustment scale Reference position adjusting plate fixing screws Reference position adjusting plate 3.1.10 Paper jam detection control • If the tray2 paper feed sensor is not activated within a predetermined period of time after a paper feed sequence has been started, the main body determines that there is a paperjam.
Page 263: Q Parts Guide Manual (1St Edition
Q PARTS GUIDE MANUAL (1st Edition) > INFORMATION FOR PARTS GUIDE MANUAL Q PARTS GUIDE MANUAL (1st Edition) INFORMATION FOR PARTS GUIDE MANUAL To find correct Parts No., refer to the “HOW TO MAKE THE BEST USE OF THIS MANUAL” in the following page.
Page 264: How To Make The Best Use Of This Manual
Q PARTS GUIDE MANUAL (1st Edition) > HOW TO MAKE THE BEST USE OF THIS ... HOW TO MAKE THE BEST USE OF THIS MANUAL 1. When you order, please check the proper figures beforehand that are on Our Parts Guide Manual, and order with the appropriate figures. 2.
Page 265: System Outline
Q PARTS GUIDE MANUAL (1st Edition) > SYSTEM OUTLINE SYSTEM OUTLINE Description Model Printer Color bizhub C3100P Paper Feeder PF-P14 HD-P06...
Page 266: Printer Color (Bizhub C3100P
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1. Printer Color (bizhub C3100P) DIAGRAM OF MAIN PARTS SECTION EXTERNAL PARTS POWER SUPPLY SECTION TONER BOTTLE DRIVE SECTION TRANSFER BELT UNIT TRANSFER GUIDE SECTION HIGH VOLTAGE SECTION...
Page 267 7 A6DRN12000 Control harness 8 A0VD165501 Cover /Right front 9 A00F942000 Label Logo Mark 10 A0VD941700 Label Logo Mark 11 A6DR941500 Label bizhub C3100P 12 A0VD165404 Cover /Front 13 A0VD941801 Sheet 14 A6DR160200 Cover /Left 15 A6DR160700 Cover /Upper 16 A6DR160902...
Page 268: Power Supply Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.2 POWER SUPPLY SECTION 1.2.1 P2 Page Parts No. Description Service Manual Destinations Class Quantity DC power supply fan motor 1 4139M10000 FAN MOTOR (FM10) 2 A6DR102200 Cooling Duct 3 A6DRN10200 Toner Detection harness 4 A121104101...
Page 269: Toner Bottle Drive Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) Page Parts No. Description Service Manual Destinations Class Quantity a V137030603 screw b V116030603 Screw 1.3 TONER BOTTLE DRIVE SECTION 1.3.1 P3 Page Parts No. Description Service Manual Destinations Class Quantity...
Page 270: Transfer Belt Unit
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.4 TRANSFER BELT UNIT 1.4.1 P4 Page Parts No. Description Service Manual Destinations Class Quantity 1 A0VD111700 Holder 2 A0VD111600 Compressing Coil spring 3 A0VD114101 Torsion Coil spring 4 A0VD110500 Torsion Coil spring /Rear 5 A1480Y1...
Page 271: Transfer Guide Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.5 TRANSFER GUIDE SECTION 1.5.1 P5 Page Parts No. Description Service Manual Destinations Class Quantity 1 A0VD706400 Guide 2 A0VD706300 Contact 3 A0VDM50000 Photo sensing IDC sensor (IDC) 4 A0VD706500 Holder 5 A6DRN10D00...
Page 272: High Voltage Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.6 HIGH VOLTAGE SECTION 1.6.1 P6 Page Parts No. Description Service Manual Destinations Class Quantity 1 A0VDM40402 High voltage unit High voltage unit (HV1) 2 A6DRN11100 HV Flatcable 3 A0VD139401 Duct /2 4 A0VD139500...
Page 273: Print Head Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.7 PRINT HEAD SECTION 1.7.1 P7 Page Parts No. Description Service Manual Destinations Class Quantity 1 A6DRN10P01 LD Relay harness 2 A6DRN10N00 LD Wiring 3 A73JR70011 Print Head Assy PH unit 4 A0VD111302 Rail...
Page 274: Cassette Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.8 CASSETTE SECTION 1.8.1 P8 Page Parts No. Description Service Manual Destinations Class Quantity 1 4138324401 BUSHING 2 4030303401 CLUTCH 3 4138303202 ROLLER 4 4658015106 Roller Assy 5 A0VD621100 Holder 6 A0VD624800 Compressing Coil spring...
Page 275: Vertical Conveyance Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.9 VERTICAL CONVEYANCE SECTION 1.9.1 P9 Page Parts No. Description Service Manual Destinations Class Quantity 1 A0VDR71600 Manual Feed Tray Unit 2 A0VD561700 Tray 3 4138325501 FRICTION SHEET 4 A0VDR71300 Manual Paper Feed Assy 5 A0VD561301...
Page 276: P10
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.9.2 P10 Page Parts No. Description Service Manual Destinations Class Quantity 1 A108M50100 Photointerrupter Duplex conveyance sensor (PS9) 2 A0VD162101 Shaft 3 A0VD701701 Compressing Spring 4 A1480Y2 2nd Transfer Roller 5 A0VD163600 Lever /Front 6 A0VD163400...
Page 277: P11
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.9.3 P11 Page Parts No. Description Service Manual Destinations Class Quantity 1 A0VDR71722 DUP Transport Assy 2 A108M50100 Photointerrupter Loop detection sensor (PS6) 3 A0VD235301 Gear 16T 4 4138352802 ROLL 5 A0VD702300 Bushing...
Page 278: Dup Riverse Drive Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) Page Parts No. Description Service Manual Destinations Class Quantity d V217060001 E-ring e V153031003 screw 1.10 DUP RIVERSE DRIVE SECTION 1.10.1 P12 Page Parts No. Description Service Manual Destinations Class Quantity...
Page 279: Fusing Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) Page Parts No. Description Service Manual Destinations Class Quantity 21 A0VD820900 Contact 22 A6DR819900 Spacer a V116033503 Screw b V153030803 Screw c V217040001 E-ring d V137030603 screw 1.11 FUSING SECTION 1.11.1 P13 Page Parts No.
Page 280: Main Drive Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.12 MAIN DRIVE SECTION 1.12.1 P14 Page Parts No. Description Service Manual Destinations Class Quantity 1 A2YFM10000 Brushless motor Color PC drum motor (M4) 2 A6DRN10500 Main body Drive harness 3 A0VD220300 Compressing Coil spring 4 A0VD220201...
Page 281: P15
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.12.2 P15 Page Parts No. Description Service Manual Destinations Class Quantity 1 A2YFM10200 Brushless motor Developing motor (M1) 2 A00F213900 Bearing 3 A0VD248501 Mounting Plate /A 4 A011M20000 CLUTCH Loop detection clutch (CL8) 5 4036301401...
Page 282: P16
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.12.3 P16 Page Parts No. Description Service Manual Destinations Class Quantity 1 A2YFM10200 Brushless motor Transport motor (M2) a V116030504 Screw Q-20...
Page 283: Paper Feed Drive Section
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.13 PAPER FEED DRIVE SECTION 1.13.1 P17 Page Parts No. Description Service Manual Destinations Class Quantity 1 A6DRR70000 Paper Feed Drive Assy Tray1 paper feed clutch (CL1) 2 A02EM20000 Clutch Manual paper feed clutch (CL2) 3 A0VD231200...
Page 284: Electrical Components
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.14 ELECTRICAL COMPONENTS 1.14.1 P18 Page Parts No. Description Service Manual Destinations Class Quantity 1 A6DR132800 Mounting Plate 2 A6DRN10F00 Paperfeed Relay harness 3 A0VD136100 Hold Holder 4 A6DRN10X00 AC Wiring 5 A0VDN30100 Power code...
Page 285: Wiring Accessories And Jigs
Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.15 WIRING ACCESSORIES AND JIGS Page Parts No. Description Service Manual Destinations Class Quantity 1 V500010081 Locking Wire Saddle 2 V500010082 Locking Wire Saddle 3 V500010083 Locking Wire Saddle 4 V500010084 Locking Wire Saddle 5 V500020098...
Page 286 Q PARTS GUIDE MANUAL (1st Edition) > 1. Printer Color (bizhub C3100P) 1.17 DESTINATION Destination No. Destinations Model No. JAPAN JAPAN USA, CANADA A6DR-011 EUROPEAN TYPE 220-240 50/60 A6DR-021 S.E ASIA THAILAND,SRI TYPE LANKA,SINGAPORE,MALAYSIA,HONGKONG, PAKISTAN,INDIA,BANGLADESH,INDONESIA OCEAINA AUSTRALIA,NEW ZEALAND TYPE PHILIPPINES SAUDI ARABIA SAUDI ARABIA C.S AMERICA...
Page 287: Paper Feeder(Pf-P14
Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) 2. PAPER FEEDER(PF-P14) 2.1 EXTERNAL PARTS 2.1.1 P1 Page Parts No. Description Service Manual Destinations Class Quantity 1 A0WJ686001 Rear Cover 2 A0WJ685102 Right Rear Cover 3 A0WJ685502 Right Cover 4 A0WJ682200 Guide 5 4537339701...
Page 288: Frame Section
Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) 2.2 FRAME SECTION 2.2.1 P2 PCCB Page Parts No. Description Service Manual Destinations Class Quantity 1 A0WJ684701 Frame /Right rear 2 A0WJ683801 Positioning Pin 3 A108M50100 Photointerrupter Tray2 right door sensor (PS5) 4 A0CR121900 Rubber Foot 5 4139231901...
Page 289: Paper Take-Up Section
Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) 2.3 PAPER TAKE-UP SECTION 2.3.1 P3 Page Parts No. Description Service Manual Destinations Class Quantity 1 4537337003 ACTUATOR 2 A0WJ682600 Sheet 3 A0WJ682700 Guide 4 A0WJ682800 Slide Part 5 4537338102 SHAFT 6 4537339302 ROLLER...
Page 290: Drive Section
Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) Page Parts No. Description Service Manual Destinations Class Quantity e V233201050 2.4 DRIVE SECTION 2.4.1 P4 Page Parts No. Description Service Manual Destinations Class Quantity 1 A011M10000 BRUSHLESS MOTOR Tray2 paper feed motor (M1) 2 4131300301 BUSHING...
Page 291: Paper Tray Section
Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) Page Parts No. Description Service Manual Destinations Class Quantity c V217040001 E-ring d V116030603 Screw e V217060050 E-ring f V218060086 C-Clip g V231301450 h V218040086 C-Clip 2.5 PAPER TRAY SECTION 2.5.1 P5 see P6 Page...
Page 292 Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) 2.5.2 P6 A see P5-6 Page Parts No. Description Service Manual Destinations Class Quantity 1 4138326103 Holder 2 4658015106 Roller Assy 3 A0VD624800 Compressing Coil spring 4 4537332501 BRACKET 5 4537332401 CLUTCH 6 4537621400...
Page 293: Wiring Accessories And Jigs
Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) 2.6 WIRING ACCESSORIES AND JIGS 2.6.1 P7 11.5 6. 4 L=104 Page Parts No. Description Service Manual Destinations Class Quantity 1 1065587202 CORD CLAMP 2 V570010021 Saddle 3 V500010023 clip 4 V501010001 band...
Page 294 Q PARTS GUIDE MANUAL (1st Edition) > 2. PAPER FEEDER(PF- P14) Destination No. Destinations Model No. C.S AMERICA A73H-WY1 TAIWAN A73H-WY1 JORDAN, LEBANON, SYRIA, SOUTH AFRICA, IRAQ, IRAN, N.YEMEN, CAMEROON, UAE, BAHRAIN, OMAN, QATAR, KUWAIT, KENYA, TUNISIA, IVORY COAST, MOROCCO CHINA KOREA Q-32...
Page 295: Hdd (Hd-P06
Q PARTS GUIDE MANUAL (1st Edition) > 3. HDD (HD-P06) 3. HDD (HD-P06) 3.1 HD-P06 3.1.1 P1 Page Parts No. Description Service Manual Destinations Class Quantity 1 A121132200 Shoulder screw Base Plate Support 2 13KK73060 Rubber 3 A734132601 Mounting Plate 4 4139232801 SHOULDER SCREW 5 A3GNM71B00...
Page 296 Q PARTS GUIDE MANUAL (1st Edition) > 3. HDD (HD-P06) Destination No. Destinations Model No. JORDAN, LEBANON, SYRIA, SOUTH AFRICA, IRAQ, IRAN, N.YEMEN, CAMEROON, UAE, BAHRAIN, OMAN, QATAR, KUWAIT, KENYA, TUNISIA, IVORY COAST, MOROCCO CHINA KOREA Q-34...
Page 297: S Layout Drawings For Related Parts By Each Trouble Code
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 1. 0010 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE 1. 0010 PARTS LAYOUT DRAWING/1 PARTS LAYOUT DRAWING/2 Color PC drum motor (M4) Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM CN82 (12pin)
Page 298 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 2. 0017 2. 0017 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 Printer control board (PRCB) Transport motor (M2) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM CN82 (12pin) CN10 (7pin) CN7 (4pin) CN8 (8pin) CN4 (25pin) CN11 (13pin)
Page 299 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 3. 0018 3. 0018 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 Developing motor (M1) Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM CN82 (12pin) CN10 (7pin) CN7 (4pin) CN8 (8pin) CN4 (25pin) CN11 (13pin)
Page 300 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 4. 004A 4. 004A PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 Cooling fan motor (FM11) Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM CN82 (12pin) CN10 (7pin) CN7 (4pin) CN8 (8pin) CN4 (25pin)
Page 301 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 5. 004E 5. 004E PARTS LAYOUT DRAWING/1 PARTS LAYOUT DRAWING/2 DC power supply fan motor (FM10) Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM PRCB CN82 (12pin) CN10 (7pin) Printer control board CN7 (4pin)
Page 302 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 6. 0094 6. 0094 PARTS LAYOUT DRAWING/1 PARTS LAYOUT DRAWING/2 2nd transfer pressure solenoid (SD2) Printer control board (PRCB) Transport motor (M2) PARTS LAYOUT DRAWING/3 BOARD CONNECTOR LAYOUT DRAWING (PRCB) CN82 (12pin) CN10 (7pin) CN7 (4pin)
Page 303 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 7. 0096 7. 0096 PARTS LAYOUT DRAWING/1 PARTS LAYOUT DRAWING/2 1st transfer pressure solenoid (SD1) Printer control board (PRCB) Transport motor (M2) PARTS LAYOUT DRAWING/3 BOARD CONNECTOR LAYOUT DRAWING (PRCB) CN82 (12pin) CN10 (7pin) CN7 (4pin)
Page 304 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 8. 0101 8. 0101 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 MFP board (MFPB) DC power supply (DCPU) PH unit Printer control board (PRCB) PARTS LAYOUT DRAWING/3 BOARD CONNECTOR LAYOUT DRAWING (PRCB) CN82 (12pin) CN10 (7pin) CN8 (8pin)
Page 305 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 8. 0101 WIRING DIAGRAM/2 WIRING DIAGRAM/1 PRCB Printer control board MFPB MFP board CN16 DCPU DC power supply CN15 PRCB Printer control board WIRING DIAGRAM/3 RELAY CONNECTOR LAYOUT DRAWING PRCB Printer control board CN18...
Page 306 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 9. 0300 9. 0300 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 PH unit Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM PRCB CN82 (12pin) CN10 (7pin) Printer control board CN8 (8pin) CN7 (4pin) CN4 (25pin)
Page 307 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 10. 0310 10. 0310 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 MFP board (MFPB) PH unit Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) BOARD CONNECTOR LAYOUT DRAWING (MFPB) CN82 (12pin) CN10 (7pin) CN8 (8pin)
Page 308: S-10
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 11. 0315 11. 0315 PARTS LAYOUT DRAWING/1 PARTS LAYOUT DRAWING/2 MFP board (MFPB) DC power supply (DCPU) PH unit Printer control board (PRCB) PARTS LAYOUT DRAWING/3 BOARD CONNECTOR LAYOUT DRAWING (PRCB) CN82 (12pin) CN10 (7pin) CN7 (4pin)
Page 309 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 12. 0500, ... 12. 0500, 0502, 0503, 0510, 0520 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 DC power supply (DCPU) Printer control board (PRCB) BOARD CONNECTOR LAYOUT DRAWING (PRCB) BOARD CONNECTOR LAYOUT DRAWING (DCPU) CN82 (12pin) CN10 (7pin) CN5 (8pin)
Page 310: F52, 0F53, 0F54, 0F55
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 13. 0F52, ... 13. 0F52, 0F53, 0F54, 0F55 PARTS LAYOUT DRAWING/2 PARTS LAYOUT DRAWING/1 Toner level sensor/K (PS16) Printer control board (PRCB) Toner level sensor/Y (PS13) Toner level sensor/C (PS15) Toner level sensor/M (PS14) BOARD CONNECTOR LAYOUT DRAWING (PRCB) WIRING DIAGRAM...
Page 311: C4, 13C5, 13C6, 13C7
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 14. 13C4, ... 14. 13C4, 13C5, 13C6, 13C7 BOARD CONNECTOR LAYOUT DRAWING (PRCB) PARTS LAYOUT DRAWING CN82 (12pin) CN10 (7pin) CN7 (4pin) CN8 (8pin) CN4 (25pin) CN11 (13pin) CN12 (6pin) CN2 (3pin) CN6 (4pin) CN9 (12pin)
Page 312: Cb, 13Cc, 13Cd, 13Ce
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 15. 13CB, ... 15. 13CB, 13CC, 13CD, 13CE BOARD CONNECTOR LAYOUT DRAWING (PRCB) PARTS LAYOUT DRAWING CN82 (12pin) CN10 (7pin) CN7 (4pin) CN8 (8pin) CN4 (25pin) CN11 (13pin) CN12 (6pin) CN2 (3pin) CN6 (4pin) CN9 (12pin)
Page 313 S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 16. 13DD 16. 13DD BOARD CONNECTOR LAYOUT DRAWING (PRCB) PARTS LAYOUT DRAWING CN82 (12pin) CN10 (7pin) CN7 (4pin) CN8 (8pin) CN4 (25pin) MFP board (MFPB) CN11 (13pin) CN12 (6pin) CN2 (3pin) CN6 (4pin) CN9 (12pin)
Page 314: E2, 13E3, 13F0, 4092
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 17. 13E2, ... 17. 13E2, 13E3, 13F0, 4092 PARTS LAYOUT DRAWING MFP board (MFPB) Printer control board (PRCB) S-18...
Page 315: C002, C003
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 18. C002, ... 18. C002, C003 PARTS LAYOUT DRAWING Memory board (MEMB) * Printer control board (PRCB) SSD board (SSDB) *: Option S-19...
Page 316: C013, C015, C025, C026, C027, C060, D3A2, D3F4
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 19. C013, ... 19. C013, C015, C025, C026, C027, C060, D3A2, D3F4 PARTS LAYOUT DRAWING MFP board (MFPB) S-20...
Page 317: C050, C051
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 20. C050, ... 20. C050, C051 PARTS LAYOUT DRAWING MFP board (MFPB) Hard disk (HDD) * *: Option S-21...
Page 318: D093
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE > 21. D093 21. D093 PARTS LAYOUT DRAWING Hard disk (HDD) * *: Option S-22...
Page 319 © 2014 KONICA MINOLTA, INC. © 2014 KONICA MINOLTA, INC. Use of this manual should be strictly supervised to avoid Use of this manual should be strictly supervised to avoid disclosure of confidential information. disclosure of confidential information.

Konica Minolta BIZHUB C3100P Service Manual

Revision History

A Safety and Important Warning Items

B Notation of the Contents

C Product Specifications

D Overall Composition

E Service Tool

F Mantenance

G Disassembling/Reassembling

H Cleaning/Lubrication

I Adjustment/Setting

J Rewriting of Firmware

K Troubleshooting

Quick Links

SERVICE MANUAL

Troubleshooting

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Summary of Contents for Konica Minolta BIZHUB C3100P