Jam At Registration Roll - Xerox Phaser 6280 Service Manual

Error Messages and Codes

Jam at Registration Roll

Applicable Chain Link
Initial Actions
3-24
The Exit Sensor does not turn On or the Registration Sensor does not turn Off
after a paper is detected by the Registration Sensor.
Warning
The Fuser may be hot. Turn the printer power Off and allow at least 5
minutes for the Fuser to cool before removing the Fuser.
Chain Link 077-100: IOT Reg1 JAM
Chain Link 077-101: IOT Reg2 JAM
Ask the customer about the paper types being used. If not on the
recommended list, determine if this is contributing to the problem.
Recycled, multi-purpose or copier paper tends to contaminate the paper
path. Constant use of special papers such labels or business cards can
also contribute to jamming.
Ensure the correct tray loading and setup procedures are followed
(securing the guides, selecting the correct paper type, fanning the paper,
etc.)
Make sure the printer is plugged directly into an electrical outlet. Using
extension cords or a power strip is not recommended.
Make every attempt to establish a jam rate prior to starting any work. If
possible print an Error History Report and note the page count between
jams.
Determine if jamming is occurring in one tray but not another. This helps
to identify any dirty or defective parts.
Clear the paper path of any jams and paper debris. Start at the Turn
Chute and work up to the Registration Chute Assembly.
Clean the paper Feed and Retard Rollers in the paper tray and tray slot
using a slightly damp (water only) lint free cloth.
Cycle printer power.
If the problem persists, follow the following procedure.
Phaser 6280 Color Laser Printer Service Manual