Xerox Phaser 6280 Service Manual page 243

Phaser 6280 Color Laser Printer Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
2 1. Check the following wiring harness
connectors.
P/J16 and P/J28 on the MCU
Board
P/J144 on the EEPROM Board
2. Are the connectors securely
connected?
3 Does the error still occur?
1. Replace the HVPS (page 8-61).
4
2. Does the error still occur?
1. Turn the printer power Off and On.
5
2. Does the error still occur?
1. Check the printer firmware version.
6
2. Does the printer have the correct
firmware version?
1. Check the MCU Board for correct
7
installation. Reseat the MCU Board
(page 8-86).
2. Does the error still occur?
8 Check external noise.
1. Are there other electrical appliances
within 3 meters from the printer?
2. Turn the electrical appliances Off or
relocate the printer at least 6 meters
away from other electrical
appliances.
3. Does the error still occur?
1. Check the AC ground.
9
2. Is the AC power supply outlet wired
and grounded appropriately?
1. Reseat the Print Cartridges
10
(page 8-10).
2. Reseat the Transfer Unit (page 8-8).
3. Does the electrical noise still occur?
1. Check the Print Cartridges for stains
11
or debris.
2. Are the Print Cartridges dirty?
Error Messages and Codes
Yes No
Go to step 3. Reconnect the
connectors.
Go to step 2.
Go to step 4. Complete.
Replace the Complete.
MCU Board
(page 8-86).
Go to step 6. Complete.
Go to step 7. Upgrade the
printer firmware
(page A-3).
Go to step 8. Complete.
Go to step 9. Complete.
Go to step 10. Request the
client to fix the
AC power
supply outlet.
Go to step 11. Complete.
Clean the Print Reseat the
Cartridges. HVPS
(page 8-61).
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