Xerox 6279 Printer User Manual
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Xerox 6279 Printer User Manual

Xerox 6279 Printer User Manual

Wide format solution
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FreeFlow® Accxes® Print Server V15.0
August 2010
701P50912
®
®
Xerox
6279
Wide Format Solution
Printer User Guide

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Summary of Contents for Xerox 6279

  • Page 1 FreeFlow® Accxes® Print Server V15.0 August 2010 701P50912 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 2 ® ©2010 Xerox Corporation. All rights reserved. XEROX® and XEROX and Design , 6279 Solution, Accxes® and FreeFlow®, are trademarks of Xerox Corporation in the US and/or other countries. ENERGY STAR® and ENERGY STAR MARK® are registered United States trademarks.

  • Page 3: Table Of Contents

    Media Types and Weights ................1-20 Roll Media Specifications..................1-20 Tray Media Sizes....................1-21 Manual Feed-in Shelf (Bypass) Sizes............1-21 Precautions When Handling Media..............1-21 Storing Media......................1-22 Loading Roll Media......................1-22 Cutting the Media Roll..................1-26 Loading Cut Sheet Media....................1-28 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 4 Configure Job Reprint...................3-8 Shutdown/Restart....................3-8 Power Outage Job Status...............3-9 If Job Reprint is enabled:................3-9 Shutdown from Web Printer Management Tool......3-9 Immediate Image Overwrite................3-10 Immediate Image Overwrite Algorithm........3-11 Set Thumbnail Creation..................3-11 Administrator Managed Queue..............3-12 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 5 PostScript Test Sample Report................4-10 Machine Configuration Tab..................4-10 Accessing Machine Configuration..............4-11 Administration Tab......................4-12 Accessing Administration.................4-12 5 Maintenance....................5-1 Replacing Consumables.....................5-1 Loading Toner........................5-2 Replacing the Waste Toner Bottle.................5-5 Cleaning the Machine......................5-8 6 Problem Solving..................6-1 General Problems.........................6-1 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 6 Paper Jams in the Upper Unit..................6-15 Paper Jams in the Fuser..................6-18 7 Appendix.......................7-1 Space, Electrical, and Environmental Requirements..........7-1 Specifications........................7-3 Options..........................7-10 Client Tools...........................7-10 Cautions and Limitations....................7-11 Notes and Restrictions on Use of the Machine........7-11 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 7: Product Overview

    The 6279 Wide Format Printer processes print jobs that it receives from a client workstation. The 6279 Wide Format Printer enables all types of image data to be printed in the supported formats, including standard and non-standard sized documents. It also allows the user to view the status of print jobs, cancel print jobs, and change print job priority.

  • Page 8: Machine Components

    Product Overview Machine Components This section describes the main components of the Xerox 6279 Wide Format Solution with the FreeFlow Accxes Print Server. See the table on the following page for details describing the numbered call-out items on the drawings above.

  • Page 9: Rear View

    User Interface Also known as the UI, contains the Touch Screen and the Control Panel. This is where the operator views and programs jobs and sets up the features of the 6279 Wide Format System. Touch screen Used to set up media information, display messages and procedures, and provide troubleshooting help, e.g., for jam...

  • Page 10: Controller Front View

    Table 2: Machine Components (Rear View) Component Function Scanner The scanner can be ordered as an upgrade. See the Xerox 6279 Wide Format Copy/Scan User Guide for scan and copy information. Print Ejection Port Where your output (print) exits the printer. Circuit Breaker Switch...

  • Page 11: Controller Rear View

    Table 3: Controller Rear View Description Card Slide (location may vary depending on Controller model) Cover Release Latch Power Connector Padlock Ring Controller Back Panel Connectors This design may vary depending on your model. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 12: Controller Cables And Connectors

    User Interface (UI) The Printer User Interface and Web Printer Management Tool, accessed with a Web Browser, are the two sources that enable users to set up and perform print service operations. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 13: Touch Screen

    Touch the screen to select a feature or option. NOTE The features that display may vary, depending on the model, the options installed, and the machine settings. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 14: Using The Touch Screen

    Power Saver mode, and when the machine exits the System Administration mode. The screen below displays the copy/scan features. There is a scanner connected. The following screen displays the printer only features. There is no scanner connected. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 15: Touch Screen Features And Functions

    Scan-to-FTP Allows users to send scan jobs to a networked file server destination. Scan-to-Remote Printer Allows users to send scan jobs to a remote printer. Touch Screen Features and Functions ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 16: Keyboards

    You may get an Invalid Entry error message if you select a character that is unacceptable in the feature. For instance, when naming a mailbox, you may not use an apostrophe. 1-10 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 17: Control Panel

    Low Power or Sleep modes. Clear Clears incorrect values entered when using the numeric keypad, and is used to reset scan defaults in any of the scan modes. ® ® 1-11 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 18: Language

    The error screen will provide a diagram and a textual description of the problem and any directions to follow. See the example below. 1-12 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 19: Powering The System On/Off

    In this mode, the power is reduced more than in the Low Power Mode. During the transition from the Low Power mode to the Sleep mode, the Touch Screen remains dark and the Power Saver button remains illuminated. ® ® 1-13 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 20: System Power On Procedure

    The procedure below describes the process for powering up the system from a cold start, that is, it assumes that both the Printer and Controller are powered down completely. 1. Move the printer Circuit Breaker switch to the On position (up). 1-14 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 21: System Power Off Procedure

    Shutdown is performed through the Web Printer Management Tool or through the System Administration screen. In some environments, only authorized persons will be allowed to power down the system, therefore requiring the System Administrator password. ® ® 1-15 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 22: Shutdown From The User Interface

    The Controller’s Power Button Indicator Light will extinguish when the Controller shuts down. Shutdown from Web Printer Management Tool 1. Open the Web Printer Management Tool at your workstation. 1-16 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 23 Do not select Restart Controller. It is used to reboot the system when jobs in the print queue fail to process correctly. Rather, wait for the system to shut down. 3. Move the printer Power Switch to the Off (down) position. ® ® 1-17 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 24: Checking The Circuit Breaker

    Check the Circuit Breaker once a month for correct operation. If you notice any unusual conditions, contact your Xerox Customer Support Center. The Procedure for checking the Circuit Breaker is as follows: 1. Perform steps 1 and 2 of the System Power Off Procedure.

  • Page 25: About Media And Originals

    Xerox. There are several configurations of the 6279 Wide Format Printer for media input. The standard is a one Drawer machine with two rolls. You have the option to upgrade to add a second drawer with two rolls or two cut-sheet media trays.

  • Page 26: Media Types And Weights

    ISO B B1, B2, B3 JIS B B1, B2, B3 Special A 1 A3, A2 (440mm), A1 (625mm), A0 (880mm) Special A 2 A3, A2+ (435mm), A1+ (620mm), A0+ (860mm) 1-20 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 27: Tray Media Sizes

    • Make sure your media is not damp. Jams may occur if the media being used differs from the current media setting. Always select the correct media size, type and thickness to achieve the best results. ® ® 1-21 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 28: Storing Media

    1. Gently pull out the Media Drawer 1 for Rolls 1 and 2 media. Or pull out Media Drawer 2 (optional) if it is present on your machine and requires media. 1-22 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 29 Pinching the Green Lever releases the spring tension lock, making it possible for you to remove the shaft from the core. 4. Slowly pull the Media Shaft from the core of the Media Roll. ® ® 1-23 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 30 Be careful not to pinch your fingers when you set the roll media in the Media Drawer. 7. Return the Media Roll into the Shaft Guide with the paper’s lead edge feeding under the roll and towards you. 1-24 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 31 If you wish to cut a longer length of the roll, press and hold the Media Advance button. 10. Remove the trimmed piece of paper from the Cutter Area. ® ® 1-25 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 32: Cutting The Media Roll

    3. Pull the desired amount of damaged paper out toward you and cut with scissors. 1-26 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 33 If you wish to cut a longer length of the roll, press and hold the Media Advance button. 6. Remove the trimmed piece of paper from the Cutter Area. ® ® 1-27 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 34: Loading Cut Sheet Media

    2. Load the paper in the tray. Do not fill above the Max Fill Line on the back of the tray. 3. Squeeze the left and right paper guide levers and adjust the guides to match the size of your paper. 1-28 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 35 Product Overview 4. Squeeze the rear Paper Guide Lever and adjust it to match the size of your paper. 5. Push the Media Tray in gently until it stops. ® ® 1-29 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 36 Drawer, you have to update the Media Source located at Machine Info > Media Status and Setup on the Touch Screen. Refer to the Chapter 4, Machine Information Media Status and Setup section. 1-30 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 37: Job Information

    All print and copy jobs are placed in the Job Information queue on the User Interface. Print jobs are jobs sent to the Xerox Wide Format System from either a remote client workstation using Web Printer Management Tool or a network Printer Driver.

  • Page 38: Held Tab

    Without a secure password set, any user can perform these operations. Placing all jobs on hold: 1. Select Machine Info from the Services screen. 2. Select General Administration. 3. Select Enable/Disable Administration-Managed Queue. 4. Select Enable. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 39: Job Reprint

    7. Press the Print button. NOTE The edited job moves from the Job Information queue to the Active Queue. Once it is printed, it returns to the list in the Job Information Reprint Queue. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 40: Edit Job Settings

    Preset option. • Manual:The Media Roll is cut to a customized size that you specify (x and y coordinates). A screen with data entry fields displays when you select Manual. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 41: Output Format (Print Jobs)

    5. Continue in this order until your job is complete. When collation is desired and selected, the Building Sets Insert Documents message appears on the top right of the screen. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 42: Finishing

    There are multiple ways to bring jobs through the Web Printer Management Tool to your remote printer. The first and primary way is done by connecting from a client workstation or a printer driver. Refer to the Xerox FreeFlow Accxes V15.0 Drivers and Client Tools Software Install Guide for detailed instructions.
  • Page 43 7. Select the Browse button and navigate to the file you would like to print. 8. Select the Upload button. 9. Select Printer Queue. 10. Select Reprint Queue, the Status pull-down, and Print. 11. Select the Update Printer button. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 44 Edit button where the user can Edit Job Options specific for printing and then submit the job to the designated remote printer. The selected jobs disappear from the Reprint Queue and reappear in the Active Queue. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 45: System Administration

    • Network Setup System Administration Overview Most of the features available using the Xerox 6279 Printer are accessible to all users. Some features, however, are restricted to the System Administrator if the environments warrants it. Those features are then only accessable by logging in to the system with a secured password.

  • Page 46: Entering System Administration Mode

    Press the Log In/Out button on the Control Panel to access the System Administrator screen. Login Options The Log In/Out screen, shown below, allows the user or administrator to log in to the system in one of two ways. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 47 2. Enter the System Administration password on the Numeric Keypad. 3. Select Enter. Once you are logged in as an Administrator, the system displays the Administrator icon in the upper right hand corner of the screen. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 48: Exiting System Administration Mode

    • Changing the administrator password • Configuring Job Accounting • Configure Job Reprint • Shutting down and restarting the system • Enabling/Disabling Immediate Image Overwrite • Set Thumbnail Creation • Enable/Disable Admin Managed Queue ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 49: Setting The Date And Time

    1. Select Machine Info from the Services menu. The Machine Information screen displays. 2. Select the Administration tab. 3. Select General Administration. The General Administration screen displays. 4. Select Change The Administrator Password..® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 50: Job Accounting Overview

    IDs to users. The Xerox FreeFlow Accxes V13.0 Drivers & Client Software Installation Guide provides instructions for installing the Account Management Tool. For the Xerox 6279 Wide Format with FreeFlow Accxes Print Server, Job Accounting can be enabled from both the Control Panel and the Web Printer Management Tool. The default setting is Disabled.

  • Page 51: Logging In As A Job Accounting User

    1. Press the Log In/Out button on the Control Panel to access the System Administrator screen. The Log In/Out menu displays. 2. Select Job Accounting Log In. The Enter User Name screen displays. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 52: Configure Job Reprint

    NOTE Accounting must be set up from a third party job management tool, such as the Account Management Tool offered by Xerox. 4. Select Enter. The Accounting icon will display in the upper right hand corner of the screen.

  • Page 53: Power Outage Job Status

    You can also shut down the system from the Web Printer Management Tool. 1. Open the Web Printer Management Tool at your workstation by entering the IP Address of the machine in the web browser. 2. Select Utilities > Shutdown > Shutdown. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 54: Immediate Image Overwrite

    1. Select Machine Info from the Services menu screen. 3-10 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 55: Immediate Image Overwrite Algorithm

    The procedure to Set Thumbnail Creation is listed below: 1. Select Machine Info from the Services menu screen. The Machine Information screen displays. 2. Select the Administration tab. ® ® 3-11 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 56: Administrator Managed Queue

    Control Panel settings. The Control Panel options will allow the System Administrator to set the following features: • Sound Settings • Timers • Calibration of the User Interface Touch Screen 3-12 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 57: Sound Settings

    3. Select the Administration tab. 4. Select Control Panel. The Control Panel screen displays. 5. Select Sound Settings ..The Sound Settings. . . screen displays. ® ® 3-13 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 58: Timers

    240 minutes. The default setting for Low Power mode is 15 minutes. 1. Select Control Panelfrom the Administration tab. 2. Select Configure Timers..The Set Timeout Durations screen displays. 3-14 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 59 4. Using either the scroll buttons or the numeric keypad, select the desired setting, and then select Save. 5. Select Save on the Set Timeout Durations screen to return to the Control Panel screen. ® ® 3-15 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 60: Sleep Timeout

    1. Select Control Panel from the Administration Tab. 2. Select Configure Timers... The Set Timeout Durations screen displays. 3. Select Sleep Timeout from theTimers screen. The Set Timeout Durations Sleep Timeout screen displays. 3-16 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 61 The Sleep Mode setting cannot be less than the Low-Power Mode setting. NOTE In European Markets, the legally mandated EMC directive is to keep the sleep timeout setting below 1 hour (60 minutes). ® ® 3-17 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 62: Features Timeout

    99 minutes. The default value for this feature is 5 minutes. 1. Select Control Panelfrom the Administration tab. 2. Select Configure Timers..The Set Timeout Durationsscreen displays. 3. Select Features Timeout. The Set Timeout Durations Feature Timeoutscreen displays. 3-18 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 63: File Deletion Timeout

    2. Select Machine Info. 3. Select the Administration tab. 4. Select Control Panel from the Administration tab. 5. Select Configure Timers . . . The Set Timeout Duration screen displays. ® ® 3-19 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 64: Calibrate Touch Screen

    2. Select the Print Reports tab. 3. Select Printer Configuration. Instead of entering the IP Address, Subnet Mask, and Gateway Address, you may enable Dynamic Host Configuration Protocol (DHCP) on the Network Setup screen. 3-20 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 65: Setting Up A Static Ip Address

    6. Select Network Setup. NOTE The network settings can also be setup using the Web Printer Management Tool. Refer to the Xerox FreeFlow Accxes System and Web Printer Management Tool Setup Guide or Web Printer Management Tool Online Help for network settings instructions.

  • Page 66: Setting Up Ip Gateway

    > Administration Tab > Network Setup. 2. Select Gateway from the Network Setup screen. The IP Gateway screen displays. 3. Enter the Gateway in the format XXX.XXX.XXX.XXX. 4. Select Enter. 3-22 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 67: Setting Up Netmask

    (disabled). 1. Select the Services button on the Control Panel, followed by Machine Info > Administration Tab > Network Setup. ® ® 3-23 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 68 DNS servers once the network page changes are submitted. Upon successful configuration of Accxes and the DHCP/DDNS server(s), the Accxes Controller can be referenced by name from that point forward. 3-24 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 69: Machine Information

    Administration Tab features. 1. Select the Services button on the Control Panel. The Services menu will display with Machine Info as an option. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 70: Media Status And Setup

    Accessing Media Settings 1. Select the Services button on the Control Panel. The Services Menu displays. 2. Select Machine Info. The Machine Information screen displays. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 71 4. Select the Media Series corresponding with the Media Source you intend to use. The Media Series screen displays. 5. Select the specific installed Media that best defines the contents loaded in the tray. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 72: Print Reports Tab

    6. Select Close to return to the Machine Information screen. NOTE In order for the 6279 to successfully complete a print job, the print job attributes, such as the media size and type must be supported by the printer. The printer must be equipped with the print media in the correct size to print.

  • Page 73: Print Reports

    1. Select the Services button on the Control Panel. 2. Select Machine Info from theServices Menu. The Machine Information screen displays. 3. Select the Print Reports tab. 4. Select from the Configuration Reports options: ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 74: From Web Printer Management Tool

    2. Click on the Utilities tab. 3. Select the Test Print sub-task that appears. 4. Depending upon your information requirements, click on the Minimal, Normal, Full, or PostScript test print buttons. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 75: Configuration Test Sample Report (Printer)

    Machine Information • Minimal - prints the configuration data of the 6279 Printer. • Normal - prints the configuration data and settings information. • Full - prints the configuration data, settings information and pen palettes information. • PostScript - requires a license and will print a PostScript test page.

  • Page 76: Setup Test Print Sample Report (Printer Settings)

    Machine Information Setup Test Print Sample Report (Printer Settings) NOTE This report is a sample of what the printout will resemble. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 77: Pen Palette Sample Report

    Machine Information Pen Palette Sample Report NOTE This report is just a sample of what the printout will resemble. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 78: Postscript Test Sample Report

    This report is a sample of what the printout will resemble. Machine Configuration Tab The Machine Configuration tab will display configurations, software versions and the availability of the component options, as shown below: 4-10 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 79: Accessing Machine Configuration

    Accessing Machine Configuration 1. Select the Services button on the Control Panel. The Services Menu displays. 2. Select Machine Info on the Services Menu. 3. Select the Machine Configurationtab. ® ® 4-11 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 80: Administration Tab

    • Control Panel - Sound settings, timers, calibrate Touch Screen Accessing Administration 1. Select the Services button on the Control Panel. The Services Menu displays. 2. Select Machine Info on the Services Menu. 4-12 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 81 3. Select the Administration tab. 4. Enter the Administrator password if required when selecting a feature. For more detailed information about the Administration Tab, refer to Chapter 3, System Administration. ® ® 4-13 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 82 Machine Information 4-14 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 83: Maintenance

    The use of consumables not recommended by Xerox may impair image quality and machine performance. Use only consumables recommended by Xerox for the machine.

  • Page 84: Loading Toner

    • Before using consumables, carefully read the instructions and precautions on the packaging. • Check the part number of the consumables and contact your Xerox Customer Support Center to place your orders. • Follow the disposal instructions for used toner and waste toner bottles.
  • Page 85 6. Slide the Toner Supply Lever to the left, aligning it with the triangular symbol. This will open the cover at the bottom of the Toner Cartridge, so the toner can be released into the machine. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 86 8. Slide the lever to the right, aligning it with the triangular symbol. 9. Remove the Toner Cartridge by pulling it up. 10. Close the Toner Supply Port Cover. Dispose of used Toner Cartridges as instructed in your replacement toner package. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 87: Replacing The Waste Toner Bottle

    1. Make sure that the machine has stopped, and lift up the Upper Unit Release Latch to open the Upper Unit. 2. Using both hands, firmly lift the Upper Unit to the up position. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 88 5. Cover the hole of the removed Waste Toner Bottle with the provided cap. Dispose of the used Waste Toner Bottle as instructed in your replacement package. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 89 This lever must be pulled toward you before you can close the Upper Unit. To avoid getting oil from your hands on the metal parts of the machine, touch only the green parts. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 90: Cleaning The Machine

    Ready state. Cleaning the Machine This section instructs you on how to clean the machine. Do not use cleaning agents other than water, a neutral detergent, or Xerox Platen Glass, Lens and Mirror Cleaner. WARNING To reduce the risk of electric shock, power off the machine before cleaning.

  • Page 91: Problem Solving

    If the machine does not work properly after you perform the troubleshooting recommended in the pages below, then contact your Xerox Customer Support Center. If you think a problem is occurring with the machine, check the machine status and the following table.

  • Page 92: Problems During Printing

    • Follow the specific instructions on the Touch Screen. displays on the Touch Screen. • If the condition does not improve, contact your Service Representative. Problems During Printing The following table will help solve problems encountered during printing. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 93 • If media is folder or wrinkled, remove the defective media and replace with new media. • Check the Touch Screen for a Low Toner message. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 94 • Print a few pages to try to remove dirt that could have gotten into intervals. the paper feed path. • If this does not solve the problem, contact your Xerox Customer Support Center. Internal parts may have become soiled. The print has black Contact your Xerox Customer Support Center.
  • Page 95 • Change the Sharpness setting. • Set the Media Thickness and adjust the Media Thickness Lever on the Scanner, if necessary. The entire paper area Contact your Xerox Customer Support Center. There may be an internal is printed black. machine error. Nothing is printed.

  • Page 96: Error Messages

    Opening a media tray before knowing the paper jam location may tear the paper, leaving pieces inside the machine. This condition may cause machine malfunctions. ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 97: Paper Jam Display

    If a sheet of paper is wrapped around the heat roller, or the jammed paper is difficult or impossible to see, do not try to remove it yourself. Doing so may cause injuries or burns. Switch off the machine immediately and contact your Xerox Customer Support Center.
  • Page 98 1. If the paper jam is in Drawer 1, gently pull out the Media Drawer for Rolls 1 and 2 media. If you have a four-roll configuration and the paper jam is in Drawer 2, gently pull out the Media Drawer for Rolls 3 and 4 media. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 99 Rewind the media on the roll from which the jam has occurred by rotating it toward you. b) Pull the desired amount of damaged paper out toward you and cut straight across with scissors. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 100 The front button advances and cuts roll 1 and the back button advances and cuts roll 2. If you are using the bottom drawer, the front button advances and cuts roll 3 and the back button advances and cuts roll 4. 6-10 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 101: Paper Jams In Tray 3 Or Tray 4

    If your machine has cut sheet trays installed and a jam occurs, remove the jammed paper and reload the paper in the cut sheet trays in accordance with the following procedure. ® ® 6-11 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 102 1. Gently pull out the top media tray drawer for Tray 3 or the bottom media tray for Tray 4. 2. Remove the jammed paper. 3. Gently push in the media tray to close it. 6-12 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 103: Paper Jams In Manual Feed-In Shelf (Bypass)

    1. If the jammed paper is visible in the Manual Feed-in Shelf, pull it out toward you to remove it. NOTE Avoid damaging the paper. Make sure no pieces of paper remain in the machine. ® ® 6-13 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 104 4. Pull the jammed media slowly toward you to remove it. 5. Gently remove the paper, taking care not to tear it. If the paper is torn, make sure to remove all torn paper from the machine. 6-14 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 105: Paper Jams In The Upper Unit

    Be sure to touch only the green part of the lever. 7. Firmly close the Upper Unit until it latches. Paper Jams in the Upper Unit Remove paper jams in the Upper Unit by following the procedure below. ® ® 6-15 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 106 Take care not to get your fingers caught. 1. Lift up the Upper Unit Release Latch. 2. Use both hands to lift up the Upper Unit. 6-16 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 107 Check for and remove any torn pieces of media. Remaining fragments can cause future jams and image quality defects. 4. Pull the green Upper Unit Release Lever forward. 5. Gently lower the Upper Unit firmly into place. ® ® 6-17 Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 108: Paper Jams In The Fuser

    Problem Solving Paper Jams in the Fuser Follow the procedure below to remove paper jams in the Fuser. 1. Lift up the Upper Unit Release Latch. 6-18 ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 109 Take care not to tear the paper. If the paper is torn, make sure to remove all torn paper from the machine. Remaining fragments in the paper path can cause future jams and image quality defects. ® ® 6-19 Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 110 Problem Solving 5. Close the Fuser Door. 6. Pull the green Upper Unit Release Lever forward. 7. Firmly push down the Upper Unit to close it. 6-20 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 111: Appendix

    FreeFlow Access Print Server. Your Xerox representative will provide the necessary support to install your printer correctly. If you need to move the machine in the future, contact your Xerox representative, as releveling will be required. The printer has a recommended footprint of 128 square feet. The required clearance from the floor to the nearest overhead obstruction within the floor space requirement is 84”...
  • Page 112 19.2 lb (8.7 kg) 24.4 lb (11 kg) IOT installed with UI and 570 lb (259 kg) 698 lb (317 kg) Controller 2 Roll Option 80.5 lb (36.5 kg) 135 lb (61 kg) ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 113: Specifications

    Audible Noise 7.5 B (A) Running None 6 B (A) Standby Specifications The following tables list specifications for the Xerox 6279 Wide Format Solution Printer with FreeFlow Accxes. Table 23: Xerox 6279 Wide Format Solution Printer Specifications Process/imaging Xerographic LED...
  • Page 114 Special A 2: A0+(860mm), A1+(620mm), A2+(435mm), A3, A4 ANSI E(34”), D(22”), C(17”), B(11”), A(8.5”) ARCH 1: E(36”), D(24”), C(18”), B(12”), A(9”) ARCH 2: (30”, 24”, 15”, 12”, 9”) This section lists the media types and acceptable weights. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 115 18-20 lb Tracing Paper 90-112 gsm 90-112 gsm Film 75-100 µm 4 mil T-Bond 18 lb The table below lists the print speeds for various media, at 7D and 9D/minute. ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 116 EO Media Size 16.0 12.2 ISO Sizes 12.2 The table below lists the Xerox 6279 Wide Format finishing capability. Table 28: Finishing Information IOT Output Catch Tray capacity Up to 100 D / A1 size prints Optional folder interface Generic Folder Interface (GFI) The table below provides detailed specifications for the FreeFlow Accxes Print Server.
  • Page 117 Standard Data Formats HPGL/2 (HP 750C emulation), HP-RTL (HP 750C emulation), TIFF 6.0 (including LZW), CALS 1&2, CalComp 906/907/951/PCI, FileNET, NIRS, CGM, VCGL, VRF, Versatec Data Standards, Xerox Emulation 150. C4, JPEG Optional Data Formats Adobe PostScript 3, PDF (1.7). DWF. BMP, JPEG 2000, PNG, GIF,...
  • Page 118 Print engine 208-240V +/- 10%. 50 - 60 Hz, 13.2 amp FreeFlow Accxes 110/220V, 50-60 Hz, 5/2.5 amp max 100/240V, 50-60 Hz, 1.5A converted to 12 VDC, 5 amp max ® ® Xerox 6279 Wide Format Solution Printer User Guide...
  • Page 119 266.7 133.3 Table 36: Magnification (%) Original Size ISO A0 70.7 35.4 ISO A1 141.4 70.7 35.4 ISO A2 141.4 70.7 ISO A3 282.8 141.4 70.7 ISO A4 282.8 141.4 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

  • Page 120: Options

    Appendix Options The Xerox 6279 Wide Format base printer (product code LXE), at a speed of 7D/minute, comes equipped with 2 rolls. In addition, the following options are available. Table 37: Options Product Name Product Code IOT Output Catch Tray...

  • Page 121: Cautions And Limitations

    This section describes a few additional notes and restrictions on the use of the machine. Notes and Restrictions on Use of the Machine Installing and Moving the Machine • Contact your Xerox Customer Support Center if you are considering relocating the machine. • Do not block the ventilation opening of the machine’s exhaust fan.
  • Page 122 Failure to power the machine on and off correctly may damage the machine memory and cause malfunctions. CAUTION Do not leave the Upper Unit open for more than ten minutes. Doing so may result in deterioration of the image quality. 7-12 ® ® Xerox 6279 Wide Format Solution Printer User Guide...

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