Xerox 6250DT - Phaser Color Laser Printer Service Manual
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Xerox 6250DT - Phaser Color Laser Printer Service Manual

Xerox 6250DT - Phaser Color Laser Printer Service Manual

Service manual
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Table of Contents

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Summary of Contents for Xerox 6250DT - Phaser Color Laser Printer

  • Page 1 6250 P h a s e r ® C o l o r L a s e r P r i n t e r Service Manual...
  • Page 2 manuals4you.com manuals4you.com...

  • Page 3: Phaser 6250

    ® Phaser 6250 Color Laser Printer Service Manual Warning The following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.
  • Page 4 ® As an Energy Star partner, Xerox Corporation has determined that this product meets the Energy Star guidelines for energy efficiency. The Energy Star name and logo are registered U.S. marks.

  • Page 5: Service Terms

    Service Terms Manual Terms Various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger present during a procedure or action. Be aware of all symbols and terms when they are used, and always read NOTE, CAUTION, and WARNING statements.

  • Page 6: Symbols Marked On The Product

    Symbols Marked on the Product DANGER high voltage. Protective ground (earth) symbol. Hot surface on or in the printer. Use caution to avoid personal injury. The surface is hot while the printer is running. After turning off the power, wait 30 minutes. 30 min.

  • Page 7: Power Source

    Power Safety Precautions Power Source For 110 VAC printers, do not apply more than 140 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. For 220 VAC printers, do not apply more than 264 volts RMS between the supply conductors or between either supply conductor and ground.

  • Page 8: Electrostatic Discharge (Esd) Precautions

    Electrostatic Discharge (ESD) Precautions Some semiconductor components , and the respective sub-assemblies that contain them, are vulnerable to damage by Electrostatic discharge (ESD). These components include Integrated Circuits (ICs), Large-Scale Integrated circuits (LSIs), field-effect transistors and other semiconductor chip components. The following techniques will reduce the occurrence of component damage caused by static electricity.

  • Page 9: General Guidelines

    Service Safety Summary General Guidelines For qualified service personnel only: Refer also to the preceding Power Safety Precautions. Avoid servicing alone: Do not perform internal service or adjustment of this product unless another person capable of rendering first aid or resuscitation is present. Use care when servicing with power: Dangerous voltages may exist at several points in this product.

  • Page 10: Servicing Electrical Components

    Servicing Electrical Components Before starting any service procedure, switch off the printer power and unplug the power cord from the wall outlet. If you must service the printer with power applied, be aware of the potential for electrical shock. Warning Turning the power off by using the On/Off switch does not completely de- energize the printer.

  • Page 11: Regulatory Specifications

    The equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with Xerox instructions, it may cause interference with radio and television reception or may not function properly due to interference from another device.

  • Page 12: Declaration Of Conformity

    Declaration of Conformity Xerox Corporation, declares, under our sole responsibility that the printer to which this declaration relates, is in conformity with the following standards and other normative documents: In the European Union following the provisions of the Low Voltage Directive 73/23/EEC and its...
  • Page 13 This product, if used properly in accordance with the user's instructions is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Phaser 6250 Color Printer...

  • Page 14: Table Of Contents

    Contents Service Terms ..........iv Symbols Marked on the Product .
  • Page 15 Major Assemblies and Functions......2-16 Frame and Drive Assemblies ......2-16 Main Drive Assembly - Transmission Route .
  • Page 16 Install or Reseat Imaging Unit ......3-37 Replace Imaging Unit or Imaging Unit is Near End of Life..... . 3-38 Install or Reseat Transfer Roller.
  • Page 17 4 General Troubleshooting Introduction..........4-2 Printer Status Page .
  • Page 18 Missing Band, Voids Or Streaks In a Single Color or All Colors Parallel to the Leading Edge....5-16 Missing Band, Voids or Streaks in a Single Color or All Colors in Direction of Paper Travel .
  • Page 19 Rear Cover (PL 1.1.20) ....... 8-12 Left and Right Links (PL 1.1.23) ......8-13 Tray 1 (MPT) (PL1.1.99) .
  • Page 20 Tray 1 Shaft (PL 6.1.28)....... 8-60 Tray 1 Bottom Plate (PL 6.1.42)......8-61 Chute Assembly Exit .
  • Page 21 Optional High Capacity Feeder Disassembly ....8-111 Cover Front (PL14.2.4) ......8-111 Cover, Right (PL14.2.1) and Cover, Left (PL14.2.3) .
  • Page 22 PL 15.5 500-sheet Feeder Harness, Board and Motor ..9-50 Xerox Supplies and Accessories ......9-51 10 Wiring Diagrams Plug/Jack Locator Maps .
  • Page 23 Printer Options Wiring Diagrams......10-27 High Capacity Feeder Main Wiring Diagram....10-27 Drive Section (HCF) .

  • Page 24: General Information

    General Information In this chapter... Printer Introduction and Overview ■ Printer Configurations ■ Parts of the Printer ■ Phaser 6250 Front Panel Configuration ■ Image Processor Board ■ Routine Maintenance Items ■ Printer Specifications ■ Chapter...

  • Page 25: Printer Introduction And Overview

    6250 Color Laser Printer Service Manual is the primary document used for repairing, maintaining, and troubleshooting the printer. To ensure complete understanding of this product, participation in Xerox Phaser 6250 Service Training is strongly recommended. Phaser 6250 Color Laser Printer shown with the Optional High-...
  • Page 26 A replaceable “Configuration Chip” holds configuration information that enables or disables built-in features as described below. Printer Configuration Features 6250B 6250N 6250DP 6250DT 6250DX Max Print Speed Memory (Mbytes) PostScript Fonts PCL Fonts Embedded PCL Job Pipelining Secure, Proof, and Saved Opt* Opt* Opt*...

  • Page 27: Printer Memory And Ram Capabilities

    Printer Memory and RAM Capabilities The printer features two slots that accept 64, 128, and 256 Mbytes of SDRAM. All combinations are allowed for 64, 128, 256, 320, 384, and 512 Mbytes. Memory modules must have the following characteristics: ■ PC133 DRAM Standard ■...

  • Page 28: Parts Of The Printer

    Parts of the Printer Exterior 6250-021 Top Cover (Output Tray) High-Capacity Feeder with Tray 3 and Tray 4 Control Panel (Front Panel) Door Latch B Front Cover Door Latch A Tray 1 (Multi-Purpose Tray) Power On/Off Switch Tray 2 (Universal Paper Tray) General Information...

  • Page 29: Phaser 6250 Front Panel Configuration

    Phaser 6250 Front Panel Configuration The Front Panel contains one tricolor LED, a display window and six function buttons. These buttons navigate the menu system shown in the display window, perform various functions, and select modes of operation for the printer. LED Indicators: Green = Ready to Print or Flashing Green = Receiving, Processing Data,...

  • Page 30: Rear View

    Rear View 6250-019 Top Cover Paper Tray Rear Cover Toner Cartidges USB Connector AC Power Connector Ethernet 10BaseT and 100Tx Connector Image Processor Board IEEE 1284 Parallel Connector Rear Panel Configuration Interfaces ■ IEEE 1284 Parallel ■ Ethernet 10BaseT and 100Tx ■...

  • Page 31: Image Processor Board

    Image Processor Board The components identified in the following figure need to be transferred from the old board to the new board when installing a new Image Processor Board in the printer. Data stored in the NVRAM can be transferred to the new board using the MCU NVRAM Store/Restore functions instead of by moving the component.

  • Page 32: Routine Maintenance Items

    Routine Maintenance Items A printer part or assembly that has a limited life, and requires periodic replacement. 6250-020 Transfer Roller Fuser Assembly Imaging Unit Consumables Consumables consist of the four toner cartridges used in the printer. 6250-495 General Information...

  • Page 33: Consumable Life Counter Behavior

    Consumable Life Counter Behavior Internal counters track Consumables and Routine Maintenance Items life usage and store the values in NVRAM. The image processor board monitors these counters in order to display the near end-of-life and end-of-use messages. Life ratings are based on A-size sheets at 5% coverage. Imaging Unit life ratings are based on average 4 page job length.

  • Page 34: Printer Specifications

    Printer Specifications Physical Dimensions and Clearances Print Engine Dimensions Value Height: 445 mm (17.52 in.) Width: 439 cm (17.28 in.) Depth: 638 mm (25.12 in.) Weight: Approximately 36.5 kg (80.5 lb.) Print engine Approximately 56.5 kg (124.5 lb.) with Paper Tray(s) installed Optional High-Capacity Feeder Dimensions Value...

  • Page 35: Functional Specifications

    Functional Specifications Functional Specifications Characteristic Specification Printing process Imaging System - 4-tandem drums, electro-photographic system using intermediate drum transfer rolls (IDTs). Exposure System - Semiconductor laser, simultaneous scanning by 4 beams. Development System - Dry type 2-component developer. Fusing System - Heat fusing, free nip-belt system. Color medium Yellow, Magenta, Cyan, and Black Toner Cartridges Resolution /...

  • Page 36: Electrical Specifications

    Functional Specifications (Continued) Characteristic Specification First Print-Out Mode Tray 1 Tray 2 Tray 3 Tray 4 (in seconds) Simplex, 600 dpi 14.5 16.5 (Letter/A4) Duplex, 600 dpi 23.5 26.5 (printer in Ready state) Simplex, half-speed 23.5 24.5 27.5 30.5 Duplex, half-speed 38.5 39.5 42.5...

  • Page 37: Media And Tray Specifications

    Media and Tray Specifications Specification Trays Printable Minimum margins = 5 mm (0.2 in.) on all sides All Trays Area Maximum paper size = 215.9 mm x 355.6 mm (8.5 in. x 14 in.) Minimum paper size = 88.9 mm x 139.7 mm (3.5 in. x 5.5 in.) Supported Paper Type Size...
  • Page 38 Specification Trays Speciality Phaser 25-Series Premium Transparencies Media Letter 216 x 279 mm 8.5 x 11 in. Trays 1& 2 210 x 297 mm 8.27 x 11.69 in. Only Other sizes will be handled through Tray 1 with use of the custom size option.
  • Page 39 1-16 Phaser 6250 Color Laser Printer Service Manual...

  • Page 40: Theory Of Operation

    Theory of Operation In this chapter... Overview ■ Printer Controls ■ Paper Path of the Printer ■ Major Assemblies and Functions ■ Chapter...

  • Page 41: Overview Of The Phaser 6250 Color Laser Printer Theory Of Operation

    Overview of the Phaser 6250 Color Laser Printer Theory of Operation Summary of the Printing Process The Phaser 6250 Color Laser Printer is a ‘full-color laser printer’, that utilizes electrophotographic recording principals to place a full color image onto the print media.
  • Page 42 surface is attracted by the high positive potential and transfers to IDT1. During this transfer, the remaining negative charge on the drum is neutralized by the high positive charge on IDT1. 5. Secondary Transfer (IDT1 --> IDT2): The toner images formed on both IDT1 surfaces are then transferred onto the surface of IDT 2 to create a complete, 4-color toner image.
  • Page 43 Drum Y Drum M Drum C Drum K Charged Charged Charged Charged with with with with electricity electricity electricity electricity Exposure Exposure Exposure Exposure Develop- Develop- Develop- Develop- ment ment ment ment Primary transfer Primary transfer (Drum → IDT1) (Drum → IDT1) Intermediate Intermediate Cleaning...

  • Page 44: Print Modes

    Print Modes There are three print modes: Draft mode, Enhanced mode, and Photo mode. These are based on the resolution (600 dpi or 2400 dpi) and, depending on the media type, can also be affected by process speed (full speed/half speed/one-third speed). ■...

  • Page 45: Selective Control; Paper Pick

    Selective Control; Paper Pick Unless changed in printer setup, the default tray is Tray 2. Trays in the optional High- Capacity Feeder are identified as Tray 3 and Tray 4. The tray in the optional 500-sheet Feeder is identified as Tray 3. Laser Light Intensity Control The Laser Unit in the Phaser 6250 printer has four laser diodes: one each for yellow, magenta, cyan, and black.
  • Page 46 Bias control operates as follows: The Temperature/Humidity Sensor sets the target values of the drum charging voltage and biasing DC voltage. Bias control test patches (see the adjacent figure for About 11mm patch configuration) of each of the four toner colors (yellow, magenta, cyan, and black) are generated and transferred to the Transfer Roller.

  • Page 47: Led Light Density Ctd (Adc) Control Of Sensor

    If toner density is too great (excess toner) and 16 dispense counts are required to subtract this amount, the adjustment is accomplished by subtracting 2 counts from the calculated PCDC count over each of the subsequent 8 prints. If the excess amount cannot be subtracted in 8 print cycles, it is subtracted in the ninth and subsequent prints.

  • Page 48: Color Registration Control

    depending on the Transfer Roller surface condition or dirty condition of CTD (ADC) sensor surface. The light density emitted from the LED is controlled so that the reflected light density meets the specified value. This control is implemented in two ways: ■...
  • Page 49 +n of this control is outlined below: With no toner on the Transfer Roller, the output value of Sensor, CTD (ADC) is measured to determine the threshold value. Patches for color registration control are generated on the Transfer Roller. These 10mm patches are composed of 10mm lines of each toner color in the following order: K,...

  • Page 50: Transfer Roller Assembly Control

    Transfer Roller Assembly Control Detecting the Installation of the Transfer Roller Assembly Although there is no seperate sensor for this, the output of the CTD Sensor is used to detect installation or absence of the Transfer Roller when power to the printer is turned on, or the front cover is opened and closed.

  • Page 51: Toner Control

    Toner Control Toner Cartridge installation is detected by the Toner Present (CTG-In) Switch, and the presence of toner is detected by the Toner Low Sensor. These switches and sensors are provided for each toner color (CMYK), and detection is made for each individually. Toner Low Sensor The toner low sensor checks one color every 3.5 seconds, requiring 14 seconds to detect all four colors.

  • Page 52: Fuser Control

    Fuser Control Fuser Temperature Control During fuser temperature control the printer’s target temperature is set. The heat roller surface temperature is controlled to match the target temperature by turning the heater lamp on/off. The heat roller surface temperature is detected by two sensors. A non-contact sensor in the middle of the roller is checked for 60ms and the Temperature Sensor at the edge of the roller is checked for 20ms to maintain an even temperature across the roller.

  • Page 53: Paper Path Of The Printer

    Paper Path of the Printer : Laser beam : Paper path : Paper sensors EXIT ROLL MID ROLL FUSER ASSY DUPLEX ROLLER TRANSFER ROLLER METAL ROLL REGISTRATION ROLL FEED ROLL ASSY RETARD ROLLER TURN ROLL TURN CHUTE ASSY (T2) TURN ROLL ASSY (T2) TURN CHUTE ASSY (T3) TURN ROLL ASSY (T3) PAPER FEED TRAY...

  • Page 54: Paper Path Route

    Paper Path Route OPTIONAL FEEDERS Paper Tray 4 Paper Tray 3 Paper Tray 2 Tray 1 (MPT) Paper feed by Paper feed by Paper feed by Paper feed by "Paper Pick Assy (T4)" "Paper Pick Assy (T3)" Paper Pick Assy "...

  • Page 55: Major Assemblies And Functions

    Major Assemblies and Functions The following section details all major components of the printer and their relative functions. Frame and Drive Assemblies 6250-064 1. Developer Drive Assembly: Supplies the drive to the Imaging Unit Developer. 2. Main Drive Assembly: Supplies the drive to the following parts: ■...

  • Page 56: Main Drive Assembly - Transmission Route

    Main Drive Assembly - Transmission Route MAIN DRIVE ASSY GEAR IDLER IN Regi.Clutch Regi.Roll CLUTCH ASSY TURN GEAR IDLLER CHUTE REGI ROLL ASSY TURN GEAR IDLLER FEED GEAR FEED H1 GEAR FEED1 ROLL ASSY FEED PAPER FEEDER IDT2 CLUTCH TURN GEAR MSI ROLL TURN ROLL ASSY FEED...

  • Page 57: Gear Layout - Print Engine And Tray 1

    Gear Layout - Print Engine and Tray 1 The drawing below shows the location of the various components specified in the Transmission Route Block Diagram on the preceding page. FRONT 6250-052 Retard Housing Turn Clutch Assembly Tray 1 Gear Gear Idler Feed Registration Chute Assembly Gear Feed 1 Registration Clutch...

  • Page 58: Paper Tray 2

    Paper Tray 2 6250-055 1. Paper (Retard) Feed Roller: The paper retard feed roller prevents more than 1 sheet at a time from printing. The paper feed retard roller and the paper feed nudge roller are interchangeable parts in all trays. 2.

  • Page 59: Paper Feed - Tray 2

    Paper Feed - Tray 2 6250-056 Detects temperature and humidity inside the 1. Temperature/Humidity Sensor: printer to adjust the charge voltage (the voltage supplied to the transfer roller and the developing bias). 2. No Paper Sensor: Detects presence or absence of print media in the tray based on the position of the Actuator.
  • Page 60 8. Gear Idler Feed: See Paper Pick Rollers. 9. Feed Solenoid: Controls the operation (rotation/stop) of the Feed Roller Assembly by controlling the rotations of the Gear Feed. 10. Low Paper Sensor: The actuator lowers as print media is used in the tray. When the actuator lowers to a pre-determined postion, it blocks the sensor beam to trigger a low paper status.
  • Page 61 500-Sheet Feeder Tray 3 Note Tray 2 paper pick assembly has a different part number than the 500-Sheet Feeder, Tray 3 paper pick assembly. 12T3 11T3 6250-405 2-22 Phaser 6250 Color Laser Printer Service Manual...
  • Page 62 3(T3) 3(T4) 6250-447 1. HCF Feeder Circuit Board: Controls the paper pick-up operation of each tray based on communication with the Engine Control Board and information from the sensors and switches. Major Functions: ■ Communicates with the Engine Control Board. ■...
  • Page 63 6250-406 1. 500-Sheet Feeder Circuit Board: Controls the paper pick-up operation of tray 3 based on communication with the Engine Control Board and information from the sensors and switches. Major Functions: ■ Communicates with the Engine Control Board. ■ Receives information transmitted from the sensors and switches. ■...

  • Page 64: Hcf Drive And Gears - Transmission Route

    HCF Drive and Gears - Transmission Route GEAR IDLER FEED CLUTCH ASSY TURN GEAR IDLER IN GEAR FEED1 GEAR IDLER GEAR FEED H1 PICK UP ASSY T3 DRIVE ASSY FEEDER GEAR IDLER FEED GEAR IDLER CLUTCH ASSY TURN GEAR FEED1 GEAR IDLER IN GEAR FEED H1 GEAR IDLER...

  • Page 65: 500-Sheet Feeder Drive And Gears - Transmission Route

    500-Sheet Feeder Drive and Gears - Transmission Route GEAR IDLER FEED CLUTCH ASSY TURN GEAR IDLER IN GEAR FEED1 GEAR IDLER GEAR FEED H1 PICK UP ASSY T3 DRIVE ASSY FEEDER SINGLE FRONT 6250-404 DRIVE ASSY FEEDER SINGLE GEAR IDLER GEAR IDLLER IN GEAR IDLLER FEED CLUTCH ASSY TURN...

  • Page 66: Retard Housing Assembly

    Retard Housing Assembly 6250-057 1. Roll Turn: The roll turn is rotated by the main drive assembly, through the turn clutch to feed paper from Tray 1 to the registration chute, (Registration Roll - See “Xerographics” on page 2-35.). 2. Turn Clutch: Transfers drive energy from the main drive assembly to the roll turn through a friction clutch.

  • Page 67: Chute Assembly In

    Chute Assembly In 6250-058 1. CTD (ADC) Sensor: Detects the presence of the Transfer Roller and monitors the density of toner on the surface of the transfer roller then feeds it back to the process control. 2. Fuser Assembly: See “Transfer Roller and Fuser Assembly” on page 2-33. 3.

  • Page 68: Chute Assembly Out

    Chute Assembly Out 6250-059 1. Full Stack (Output Tray Full) Sensor: Detects a full output tray (over accumulation of print media) by the position of the actuator. This is only checked when the paper is feeding into the exit. 2. Duplex Jam Sensor: Detects when print media has reached and passed through the duplex roller based on the position of the actuator.

  • Page 69: Chute Assembly Exit

    Tray 1. After rotating one turn, the Tray 1 gear and the gear idler are disengaged, the drives and feed roll stop, allowing only one sheet of paper to be fed through at a time. 7. Tray1 No Paper Sensor: Actuator detects whether print media is present.

  • Page 70: Duplex Motor Drive And Gear - Transmission Route

    Duplex Motor Drive and Gear - Transmission Route DUPLEX MOTOR ASSY GEAR 48 GEAR 48 GEAR 40/42 GEAR 40/42 GEAR ROLL GEAR ROLL GEAR42 EXIT ROLL MID ROLL CHUTE ASSY EXIT GEAR 30 DUPLEX ROLL CHUTE ASSY OUT 6250-050 FRONT 6250-066 Chute Assy Out Gear 40/42...

  • Page 71: Chute Assembly Registration (Regi)

    Chute Assembly Registration (REGI) 6250-496 1. Registration Roller (Rubber): Receives drive energy from the main drive assembly through the registration clutch. Works with the registration metal roller to correct media skew and transport the media from paper tray 1 or 2. 2.

  • Page 72: Transfer Roller And Fuser Assembly

    Transfer Roller and Fuser Assembly 6250-061 1. Fuser Assembly: Using heat and pressure, the fuser assembly fixes the transferred toner onto print media. Parts of the Fuser Assembly: Heat Roll Heat Lamp ■ ■ Thermostat Temperature Sensor ■ ■ Belt Unit Exit Roll Assembly ■...

  • Page 73: Fuser Drive Assembly - Transmission Route

    Fuser Drive Assembly - Transmission Route FUSER DRIVE ASSY Heat Roll Gear Exit Exit Roll Assy FUSER ASSY 6250-049 2-34 Phaser 6250 Color Laser Printer Service Manual...

  • Page 74: Xerographics

    Xerographics 6250-062 1. Imaging Unit: The Imaging Unit carries out the operations of the printing process, such as charging, developing, and primary transfer. The Imaging Unit consists of the following parts: Drum (Y M C K ) Developer (Y M C K ) ■...

  • Page 75: Imaging Unit Charge Voltage Contacts

    Imaging Unit Charge Voltage Contacts 6250-072 Charge Voltage Developer Voltage IDT2 Voltage IDT2 Refresher/Cleaner IDT1 Voltage IDT1 Refresher/Cleaner Drum Refresher/Cleaner Drum Ground Contacts 2-36 Phaser 6250 Color Laser Printer Service Manual...
  • Page 76 6250-073 Imaging Unit - Left Side View IDT2 IDT2 Refresher/Cleaner IDT1 IDT1 Refresher/Cleaner Drum Refresher/Cleaner Developer Charge Roller Theory of Operation 2-37...

  • Page 77: Toner Cartridge Assembly

    Toner Cartridge Assembly 3 (Y) 3 (M) 3 (C) 3 (K) 4 (K) 4 (C) 5 (Y) 5 (M) 4 (M) 5 (C) 4 (Y) 5 (K) 6250-063 1. Sub-High Voltage Power Supply Board: Supplies high-voltage to the Transfer Roller and the Detack Saw for the ‘tertiary transfer’ and ‘static elimination’ part of the printing process.

  • Page 78: Toner Cartridge Assembly - Cont'd

    Toner Cartridge Assembly - cont’d 6250-071 Agitator Assembly Toner Motor Auger Assembly Auger Tube Theory of Operation 2-39...

  • Page 79: Toner Motor Drive Assembly - Transmission Route

    Toner Motor Drive Assembly - Transmission Route Toner Motor Gear Auger Auger Gear Film Agitator TONER CARTRIDGE HOLDER ASSY TONER CARTRIDGE 6250-051 Developer Assembly Transmission Route DEVELOPER DRIVE ASSY Developer (Y) Developer (M) Developer (C) Developer (K) IMAGING UNIT 6250-048 2-40 Phaser 6250 Color Laser Printer Service Manual...
  • Page 80 Electrical 6250-065 1. Engine Control Board: Controls printing operation based on the communication with the Image Processor Board and input from the sensors and switches. Incorporates functions of the High-Voltage Power Supply. Major Functions: ■ Communicates with the Image Processor Board ■...

  • Page 81: Ac Switch Harness Assembly

    Major Functions: ■ Receives information from the sensors and switches. ■ Controls the motor in the Main Drive Assembly, Developer Drive Assembly, Fuser Drive Assembly, Duplex Motor Assembly and the Holder Toner Cartridge Motor Assembly. ■ Distributes the low-voltage DC power from the Low-Voltage Power Supply. ■...

  • Page 82: Error Messages And Codes

    Error Messages and Codes In this chapter... Introduction ■ Servicing Instructions ■ Service Diagnostics ■ Error Messages and Codes Troubleshooting Procedures Table ■ Chapter...

  • Page 83: Introduction

    Introduction This section provides troubleshooting information related to the Phaser 6250 Color Laser Printer’s front panel error messages and codes. Only jams and fatal errors will produce an associated numeric code. Error messages and codes are generally specific, making it important that service personnel and users record error messages as displayed, and provide that information when reporting problems with the printer.

  • Page 84: Servicing Instructions

    Servicing Instructions The Service Flowchart below is an overview of the path a service technician should take when servicing the printer and printer optional equipment. Step 1 - Identify the Problem Verify the reported problem does exist. Verify failure symptoms/behavior/noises with cusotmer/end user.

  • Page 85: Using The Troubleshooting Procedures

    Using the Troubleshooting Procedures Each Step in a Troubleshooting Procedure instructs you to perform a certain action or procedure. The Steps are to be followed sequentially in the order given until the problem is fixed or resolved. The Actions and Questions box contains additional information and/or additional procedures you must follow to isolate the problem.

  • Page 86: Voltage Measurements

    Before measuring voltages make sure the printer is switched ON, the Imaging Unit and the paper trays are in place, and the interlock switches are actuated, unless a troubleshooting procedure instructs otherwise. All voltage values given in the troubleshooting procedures are approximate values.

  • Page 87: Service Diagnostics

    Service Diagnostics The Phaser 6250 Color Laser Printer has built-in diagnostics to aid in troubleshooting problems with the printer. The Service Diagnostics Menu provides a means to test sensors, motors, switches, clutches, fans and solenoids. Diagnostics also contain built-in test prints, cleaning procedures, printer status and some NVRAM access. Service diagnostics are executed through the front panel by a certified service technician only.

  • Page 88: Service Diagnostic Front Panel Button Descriptions

    Service Diagnostic Front Panel Button Descriptions Button Function Returns to the prior higher level menu structure, if available. BACK If help text is displayed on the front panel, pressing BACK will restore the current menu item and remove the help text. Terminates the current test.

  • Page 89: Diagnostic Menu Map

    For Authorized Service Personnel Use Only. Service Menu Cyan Toner CRUM Sensor functions are to be used by Xerox service personnel and Magenta Toner CRUM Sensor authorized service providers only. The printer can be damaged by Yellow Toner CRUM Sensor improper use of the built-in service tests.

  • Page 90: Service Diagnostic Tests

    Service Diagnostic Tests Test Front Panel Display and Test Definition - Prints the service diagnostics menu map and exits service Print Service Menu Map diagnostics. - Provides the following print engine status: General Status Status <No Status to Report> No Status to Report = the printer is online and ready to print.
  • Page 91 Test Front Panel Display and Test Definition Blank Page Continuously prints blank pages See "Front Panel Test Prints" on Print until stopped by the user. page 5-4, "Adjustments" on page 6-3, and "Resetting NVRAM" Standard Test Continuously prints the Step pattern on page 6-4, for specific test print Print until stopped by the user.

  • Page 92: Error Messages And Codes

    Test Front Panel Display and Test Definition Developer Normal Speed Audible verification of motor Motor Half Speed functionality. One Third Speed Caution: Only run the developer Caution: motor test once per power cycle to Do NOT allow avoid excessive amounts of toner this motor to being forced inside the developer run any longer...
  • Page 93 Test Front Panel Display and Test Definition Exit Sensor Sensor is: OFF Actuate/de-actuate the Exit Sensor is: ON Actuator (PL8.1.7) located in the Fuser to toggle the sensor state. Duplex Sensor Sensor is: OFF Actuate/de-actuate the Duplex Sensor is: ON Actuator (PL6.1.13) located on the Chute Assembly Out to toggle the sensor state.
  • Page 94 Test Front Panel Display and Test Definition Tray 2 Low Size: XXXX Move the Rear Guide in the paper Paper tray to the desired paper size and Tray 3 Low verify the sensor output matches Paper the paper size selected. Tray 4 Low Paper Paper is Not Low...
  • Page 95 Test Front Panel Display and Test Definition OHP Sensor Reports “Paper” if opaque media is Absence of Media present. Paper Reports “OHP or Absence of Media if OHP or no media is present. Manually insert a sheet of paper backwards through the Registration Chute Assembly (PL9.1.6) until the state of the sensor changes to “Paper”.
  • Page 96 Yellow Toner Install Date obviously incorrect. Toner CRUM (<Color> Not) Genuine Xerox Toner Verifies that genuine Xerox toner is Check installed in the printer. CRU Life Sets life count of transfer roller to Resets the life count stored in Reset unused.

  • Page 97: Jam History Error Codes Table

    Test Front Panel Display and Test Definition CRU Life Read Black Toner (K) Life Accesses the various life counts Cyan Toner (C) Life stored in NAVRAM and allows Magenta Toner (M) Life values to be saved when the Yellow Toner (Y) Life Engine Control Board is changed.

  • Page 98: Error Messages And Codes Summary Table

    Error Messages and Codes Summary Table Error Type Front Panel Message Help Text/Code Jam Errors Jam at Fuser Jam F/152 Jam at Duplex Jam D/153 Jam at Registration Roller Jam RR/154 Misfeed at Tray 1 (MPT) Jam T1/155 Misfeed at Tray 2 Jam T2/156 Misfeed at Tray 3 Jam T3/157...
  • Page 99 [Y] [M] [C] [K] Toner Cartridge Failure 86, 87, 88, 89 Replace [Y] [M] [C] [K] Toner Cartridge 90, 91, 92, 93, 96, 97, 98, 99 Non-Phaser 6250 Fuser Non-Xerox Imaging Unit Environment Sensor Failure 3-18 Phaser 6250 Color Laser Printer Service Manual...

  • Page 100: Jam Errors

    Jam Errors Jam at Fuser: Jam F ■ Reseat the Fuser. ■ Remove the Fuser and check for any obstructions, media or debris. ■ Cycle printer power. ■ If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Fuser, PL 8.1.1 “Drive Section”...
  • Page 101 Troubleshooting Procedure (Continued) Steps Actions and Questions Insert a sheet of paper into the Fuser Go to Step 8. Go to Step 7. Assembly. Verify the voltage on the Fuser Harness P138-3 <=> P138-2 is 0VDC. Check all pins on the FSR 2 (Fuser) Go to Step 8.

  • Page 102: Jam At Duplex: Jam D

    Jam at Duplex: Jam D ■ Check for any obstructions or debris in the duplexer or paper path. ■ Cycle printer power ■ If the problem persists, follow the procedure below. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Duplex Sensor, PL 6.1.4 “Drive Section”...
  • Page 103 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Use service diagnostics to test the Duplex Replace the Chute Go to Step 9. Motor. Assembly Exit, Actuate the Interlock Switch during the page 8-62. test. Verify the voltage between Go to Step 10. Replace the P 50-1<=>P 60-2 on the Motor Driver Motor Driver...

  • Page 104: Jam At Registration Roller: Jam Rr

    Jam at Registration Roller: Jam RR ■ Check the paper path especially in the area of the registration roller and turn chute assembly for obstruction or debris. ■ Try picking paper from a different tray. ■ Ensure the media being used is a supported type. ■...
  • Page 105 Troubleshooting Procedure Table (Continued) Steps Action and Questions Use service diagnostics to test the Go to Step 8. Go to Step 7. Registration Clutch. Close the Interlock Switch during the test. Does the clutch function correctly? Remove the connector J18. Go to Step 8.

  • Page 106: Misfeed At Tray 1 (Mpt): Jam T1

    Misfeed at Tray 1 (MPT): Jam T1 ■ Ensure that Tray 1 is securely attached to the printer. ■ Try picking paper from a different tray. ■ Check the paper path for obstructions or debris. ■ Ensure that the media guides are set correctly. ■...
  • Page 107 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Verify the voltage between P/J18-3 <=> Replace Sensor, Go to Step 6. P/J18-2. This measurement point can be Registration, accessed under the electric housing page 8-73. assembly (See page 8-71) on the Engine Control Board is0 VDC.
  • Page 108 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Perform Steps 1 through 3 on page 8-19. Go to Step 19. Go to Step 17. Open and close the front door. Observe the Turn Roller. Does the Turn Roller turn while the machine is warming up? Using service diagnostics, test the Tray 1 Check the Clutch...

  • Page 109: Misfeed At Tray 2: Jam T2

    Misfeed at Tray 2: Jam T2 ■ Try picking paper from a different tray. ■ Ensure that Tray 2 is free from defects and installed properly. ■ Remove, fan, and reload media in Tray 2. ■ Remove any obstructions or debris in the paper path. ■...
  • Page 110 Troubleshooting Procedure Table (Continued) Is the voltage between P/J18-3 <=> P/ Replace Go to Step 6. J18-2, located under the electric housing Registration assembly (see page 8-71) on the Engine Sensor, Control Board is 0 VDC. page 8-73. If possible, print a sheet of paper from Go to Step 16.
  • Page 111 Troubleshooting Procedure Table (Continued) Perform Steps 1 through 3 on page 8-19. Go to Step 21. Go to Step 17. Open and close the front door. Observe the Turn Roller. Dose the Turn Roller turn while the machine is warming up? Use service diagnostics to test the Tray 1 Check the clutch Go to Step 18.

  • Page 112: Misfeed At Tray 3: Jam T3

    Misfeed at Tray 3: Jam T3 ■ Try feeding paper from another tray. ■ Ensure that the paper path is free of obstructions and debris. ■ Ensure that tray is installed correctly. ■ Remove, fan, and reload the media in the tray. ■...
  • Page 113 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Verify the connector between the LTA and the Replace the Go to Step 7. printer is connected properly and not damaged part. damaged. Replace the LTA Motor. Does the error recur Go to Step 8. Complete after the LTA Motor has been replaced with a new one?
  • Page 114 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Remove the Tray 3 Feed Solenoid connector Go to Step 17. Replace the Tray J824; 3 Feed Is J824-1 <=> J824-2 less than 100 ohms? Solenoid, PL 14.4.17. or PL 15.4.17 Verify the voltage between P/J83-11 <=> P/ Go to Step 18.

  • Page 115: Misfeed At Tray 4: Jam T4

    Misfeed at Tray 4: Jam T4 ■ Try feeding paper from another tray. ■ Ensure that the paper path is free of obstructions and debris. ■ Ensure that tray is installed correctly. ■ Remove, fan, and reload the media in the tray. ■...
  • Page 116 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Perform Steps 1 through 3 in page 8-113. Go to Step 12. Go to Step 9. Open and close the front door. Observe the Turn Roller. Dose the Turn Roller turn while the machine is warming up? Does the Tray 4 Turn Clutch Assembly Go to Step 14.

  • Page 117: Door And Cover Errors

    Door and Cover Errors Close Front Door ■ Ensure that the front door is free of obstructions and fully closed. ■ Verify that the interlock switch tab actuator is not broken. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References...

  • Page 118: Consumable Errors

    Consumable Errors Install or Reseat Imaging Unit ■ Remove and reseat the Imaging Unit. ■ Ensure that Door C is fully closed. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Imaging Unit, PL 9.1.3 “Laser Unit”...

  • Page 119: Replace Imaging Unit Or Imaging Unit Is Near End Of Life

    Replace Imaging Unit or Imaging Unit is Near End of Life ■ Print the Supplies Usage page and verify life remaining and date Imaging Unit was installed. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Note The “Imaging Unit is Near End of Life”...

  • Page 120: Install Or Reseat Transfer Roller

    Install or Reseat Transfer Roller ■ Ensure the CTD (ADC) Sensor is clean. ■ Ensure that the Transfer Roller Assembly is correctly installed. ■ Cycle printer power. ■ If the problem persists, follow the procedure below. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References CTD (ADC) Sensor Assembly , PL 5.1.11 “Xerographics 1”...

  • Page 121: Replace Transfer Roller Or Transfer Roller Is At End Of Life

    Replace Transfer Roller or Transfer Roller is at End of Life ■ Print the Supplies Usage page to verify the remaining life and Transfer Roller install date. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Note Look at the clear plastic window on the Transfer Roller.

  • Page 122: Install Or Reseat Fuser

    Install or Reseat Fuser ■ Ensure that the Fuser is fully seated. ■ Ensure that the Fuser latches are in the fully latched position. ■ Cycle printer power. ■ If the problem persists, follow the procedure below. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Fuser Harness (FSR 4), PL 5.1.9...

  • Page 123: Replace Fuser Or Fuser Is Near End Of Life

    Replace Fuser or Fuser is Near End of Life ■ Print the Supplies Usage page to verify remaining life and Fuser install date. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Note The “Fuser is Near End of Life” is a warning. “Replace Fuser” is a hard stop. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References...

  • Page 124: Install Or Lock [Y] [M] [C] [K] Toner Cartridge

    Install or Lock [Y] [M] [C] [K] Toner Cartridge ■ Ensure that the Toner Cartridges are fully seated and locked into position. ■ Ensure that all ribbon tape has been removed from the cartridges. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Note Follow this troubleshooting procedure using the Y, M, C or K Steps as appropriate for the color indicated by the front panel error message.
  • Page 125 Troubleshooting Procedure Table Step Actions and Questions Check the pertinent color’s switch on the Go to Step 6. Replace Box Assy, CRUM Reader Board P/J342-5PIN <=> P/ CRUM Reader, J342-1, 2, 3, or 4PIN for continuity. page 8-85 Depressing the switch should change its logic state.

  • Page 126: Replace [Y] [M] [C] [K]Toner Cartridge Or [Y] [M] [C] [K] Toner Is Low

    Replace [Y] [M] [C] [K]Toner Cartridge or [Y] [M] [C] [K] Toner Is Low ■ Print the Supplies Usage page to verify remaining life and Toner Cartridge install date. ■ Replace the cartridge. ■ Cycle printer power. ■ If the problem persists, follow the procedure below Note “[Y] [M] [C] [K] Toner Is Low”...
  • Page 127 Troubleshooting Procedure Table (Continued) Steps Actions and Questions Use service diagnostics to test the Toner Go to Step 3. Complete Low Sensor. If the test fails check the sensor connector, if the connector is ok replace the Toner Low Sensor for the problem color.

  • Page 128: Dusty Density Sensor

    Dusty Density Sensor ■ Cycle printer power. ■ If the problem persists, follow the procedure below Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References CTD (ADC) Sensor Assembly , PL 5.1.11 “Xerographics 1” on page 10-23 Troubleshooting Procedure Table Steps Actions and Questions Clean the CTD Sensor to remove any...

  • Page 129: Output Tray Is Full, Unload Paper

    Output Tray is Full, Unload Paper ■ Ensure that the ouput tray is empty. ■ Ensure that the output tray full flag is in the correct position. ■ Cycle printer power. ■ If the problem persists, follow the procedure below. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References...

  • Page 130: Remove Ribbon From [Y] [M] [C] [K] Toner Cartridge

    Remove Ribbon from [Y] [M] [C] [K] Toner Cartridge ■ Remove the Toner Cartridge and ensure that the ribbon tape has been completely removed. ■ Inspect the mouth of the toner auger for obstructions or debris. ■ Cycle printer power. ■...

  • Page 131: Tray And Media Errors

    Tray and Media Errors Insert Tray [2] or Tray [2] Missing ■ Remove Tray 2 and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Reinstall the tray. ■ Cycle printer power. ■...
  • Page 132 Paper Size Switches are indicated as SW1, SW2, and SW3 Paper Size Switch Paper Size LEGAL14" LEGAL13" EXECUTIVE A5 (Provided for reference only. Supported by Tray 1 (MPT) only.) No Tray Error Messages and Codes 3-51...

  • Page 133: Insert Tray [3] [4] Or Tray [3] [4] Missing

    Insert Tray [3] [4] or Tray [3] [4] Missing ■ Remove Tray [3] [4] and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Reinstall the tray. ■ Cycle printer power. ■...
  • Page 134 Troubleshooting Procedure Table Steps Actions and Questions Verify the pertinent Tray 3 voltages on pins: Replace the P/J81 – 11 <=> P/J47 – 23 Circuit Board, P/J81 – 12 <=> P/J47 – 23 Lower Feeder P/J81 – 13 <=> P/J47 – 23 page 8-116 or Or Tray 4 voltages on pins: page 8-135...

  • Page 135: Tray 2 Paper Is Low

    Tray 2 Paper is Low ■ Remove Tray 2 and ensure that it is at least half full of paper. ■ Inspect the tray for obstructions or defects. ■ Reinstall the tray. ■ Cycle printer power. ■ If the problem persists, follow the procedure below. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References...

  • Page 136: Tray [3] [4] Paper Is Low

    Tray [3] [4] Paper is Low ■ Remove Tray [3] [4] and ensure that it is at least half full of paper. ■ Inspect the tray for obstructions or defects. ■ Reinstall the tray. ■ Cycle printer power. ■ If the problem persists, follow the procedure below. Note Paper Tray 3 can refer to either the High Capacity Feeder (HCF) or 500-sheet Feeder.

  • Page 137: Out Of Paper; Load Tray 1 (Mpt) With [Size] [Type]

    Out of Paper; Load Tray 1 (MPT) with [size] [type] ■ Remove Tray 1 and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Ensure that the tray is loaded with supported media. ■...

  • Page 138: Out Of Paper; Load Tray [2] [3] [4] With [Size] [Type]

    Out of Paper; Load Tray [2] [3] [4] with [size] [type] ■ Remove Tray [2] [3] [4] and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Ensure that the tray is loaded with supported media. ■...

  • Page 139: Wrong Paper Size; Load Tray 2 With [Size] [Type]

    Wrong Paper Size; Load Tray 2 with [size] [type] ■ Remove Tray 2 and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Ensure that the tray is loaded with supported media. ■...
  • Page 140 Troubleshooting Procedure Table Steps Actions and Questions Verify the pertinent voltages on pins Replace Engine Replace the Motor P/J42 – 16 <=> P/J42-15 Control Board, Driver Board P/J42-17 <=> P/J42-15 page 8-107 page 8-101. P/J42-18 <=> P/J42-15 Correspond to the paper size switch position chart below.

  • Page 141: Wrong Paper Size; Load Tray [3] [4] With [Size] [Type]

    Wrong Paper Size; Load Tray [3] [4] with [size] [type] ■ Remove Tray [3] [4] and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Ensure that the tray is loaded with supported media. ■...
  • Page 142 Troublshooting Procedure Table (Continued) Steps Actions and Questions Verify the pertinent Tray 3 voltages on pins: Go to Step 6. Replace the P/J81 – 11 <=> P/J47 – 23 Circuit Board, P/J81 – 12 <=> P/J47 – 23 Lower Feeder P/J81 –...

  • Page 143: Wrong Paper Type; Load Tray [1 (Mpt)] [2] [3] [4] With [Size] [Type]

    Wrong Paper Type; Load Tray [1 (MPT)] [2] [3] [4] with [size] [type] ■ Remove tray and inspect the tray cavity of the printer to ensure that it is free of obstructions or debris. ■ Ensure that the tray is loaded with supported media. ■...

  • Page 144: Fatal Errors

    Fatal Errors Laser Failure Code 07: Laser power has failed Code 08: SOS (start of scan) failure 1 Code 09: SOS failure 2 Code 10: Warm up failure Code 11: This is the generic laser fault used by the engine if a lower level error cannot be reported to the controller.

  • Page 145: Density Sensor Failure

    Density Sensor Failure Code 13: Density Sensor Failure. Code 14: Density Limit Over Output. Code15: Density Limit. Code 16: This is a generic density sensor error that is generated when a code 13, 14 or 15 is not specifically triggered. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References...

  • Page 146: Fuser Failure

    Fuser Failure Code 40: The temperature sensor sensed an overheat condition. Code 41: The temperature sensor sensed a low temperature condition. Code 42: Temperature sensor not providing an output. Code 43: Warm up failure, the temperature sensor does not detect the correct temperature within 60.4 seconds after the fuser lamp has been turned on.

  • Page 147: Fuser Failure (Cont'd)

    Fuser Failure (cont’d) Code 44: Indicates a failure in the Fuser Lamp circuit. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Low-Voltage Power Supply, PL 12.1.10 “Fuser Assembly” on page 10-21 Fuser Harness Assembly, PL 5.1.9 Warning To avoid the potential of electric shock, ensure the power to the printer is off and the power cord is disconnected from the wall outlet prior to performing Step 2 of the following troubleshooting procedure..
  • Page 148 Fuser Failure (cont’d) Fuser CRUM Failure Code 45: CRUM data revise failure Code 46: CRUM setting value failure Code 47: This is the generic fuser code displayed when the printer cannot generate a specific error. This error code can represent any fuser error code from 40 through 46. In this instance, all of the Fuser Failure troubleshooting procedures need to be completed until the error is resolved..

  • Page 149: Fuser Fan Failure

    Fuser Fan Failure Code 50 Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Fuser Fan, PL 1.1.7 “Drive Section” on page 10-18 Motor Driver Board, PL 12.1.12 Troubleshooting Procedure Table Steps Actions and Questions Check the Fuser Fan for evidence of fault Replace the Fuser Go to Step 2.

  • Page 150: Rear Fan Failure

    Rear Fan Failure Code 51 Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Rear Fan, PL 12.1.2 “Main Wiring Diagram” on page 10-15 Low-Voltage Power Supply, PL 12.1.10 Troubleshooting Procedure Table Steps Actions and Questions Check the Rear Fan for evidence of fault Replace the Rear Go to Step 2.

  • Page 151: Generic Fan Failure

    Generic Fan Failure Code 52: This is a generic fan error, generated by the Rear Fan or the Fuser Fan circuit. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Fuser Fan, PL 1.1.7 “Main Wiring Diagram” on page 10-15 Rear Fan, PL 12.1.2 “Drive Section”...

  • Page 152: Engine Firmware Failure

    Engine Firmware Failure Code 70: Task Table overflow Code 71: Timer Table overflow Code 73: Queue Buffer overflow Code 74: Communications buffer overflow Code 78: ESS Video data fail Code 79: This is a generic Engine Firmware Failure code generated when any other Engine Firmware Failure code fails to report to the controller properly.

  • Page 153: Imaging Unit Firmware Failure

    Imaging Unit Firmware Failure Code 75: This is an Imaging Unit CRUM data error. Caution Protect the imaging unit from exposure to light by covering the unit or placing in a light proof bag. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Plate Dispenser Assembly “Fuser Assembly”...

  • Page 154: Fuser Firmware Failure

    Troubleshooting Procedure Table Steps Actions and Questions Check J71 <=> J140 on the EEPROM Replace the Engine Replace the Harness Assembly for continuity. Control Board, EEPROM Use the wiring diagram “Fuser Assembly” page 8-107. Harness on page 10-21. Assembly, PL 13.1.10. Fuser Firmware Failure Code 76: The CRUM firmware has failed.

  • Page 155: Controller To Engine Communications Failure

    Troubleshooting Procedure Table Step Actions and Questions Check continuity of Harness Assembly Replace the Replace EEPROM between J144 <=> J140. Engine Control EEPROM Board, page 8-107. Harness Assembly, PL 13.1.10. Controller to Engine Communications Failure Code 81: This is a communication failure between the Image Processor Board and the engine control board.

  • Page 156: Engine Nvram Error

    Engine NVRAM Error Code 83: Engine NVRAM is corrupted or receiving wrong data from a CRUM. Troubleshooting Procedure Table Steps Actions and Questions Cycle power to the printer. Go to Step 2. Complete Does the error still appear? Remove and reinstall the Imaging Unit Go to Step 3.

  • Page 157: Replace [Y] [M] [C] [K] Toner Cartridge

    If a code is not present in the help text, go to the troubleshooting procedure for "Replace [Y] [M] [C] [K]Toner Cartridge or [Y] [M] [C] [K] Toner Is Low" on page 3-45. The “Non-Xerox Toner Detected” errors (Codes 96 ~ 99) are triggered when the customer gets the “[Y] [M] [C] [K] Toner Cartridge is Not a Genuine Xerox Product”...

  • Page 158: [Y] [M] [C] [K] Toner Cartridge Failure

    89: A CRUM error occurred in the yellow, magenta, cyan, or black toner cartridge. Troubleshooting Reference Table Applicable Parts Wiring and Plug/Jack Map References Genuine Xerox toner cartridge "Developer Section 1" on page 10-19 (consumable) PL 10.1.7~10 Troubleshooting Procedure Table Step...

  • Page 159: Non-Phaser 6250 Fuser

    Actions and Questions Check the part number on the Fuser. Is it Go to Step 2. Replace the a genuine Xerox Phaser 6250 part. Fuser, page 8-4. Check the Fuser assembly for evidence of Replace the parts Go to Step 3.

  • Page 160: Non-Phaser 6250 Imaging Unit

    Steps Actions and Questions Check the part number listed on the Go to Step 2. Replace the Imaging Unit. Is it a genuine Xerox Imaging Unit. Phaser 6250 part? Remove and reinstall the Imaging Unit. Go to Step 3. Complete...

  • Page 161: Environmental Sensor Failure

    Troubleshooting Procedure Table Steps Actions and Questions Replace the EEPROM board, PL 10.1.14. Go to Step 8. Complete Does the error recur after the EEPROM board, has been replaced? Check J710 <=> J71 of the CRUM Go to Step 9. Replace the Harness for continuity.

  • Page 162: General Troubleshooting

    General Troubleshooting In this chapter... Introduction ■ System Start-Up and POST ■ Front Panel Troubleshooting ■ Fault Isolation ■ Inoperable Printer Troubleshooting ■ Paper Size Switch Assembly ■ AC Power Supply Troubleshooting ■ DC Power Supply Troubleshooting ■ Media Jams and the Paper Path ■...

  • Page 163: Introduction

    Introduction This chapter covers the general start-up, Power On Self Test (POST), and power supply operations of the printer to aid in troubleshooting problems not associated with a front panel error message or error code. For troubleshooting problems associated with an error code or front panel error message, notes on how to use the troubleshooting procedure tables, and how to use service diagnostics, see Chapter 3 "Error Messages and Codes"...

  • Page 164: System Start-Up And Post

    The Power On Self Test Vn.nn message appears and tests are quickly executed. If any test fails, the front panel screen freezes with the name of the test displayed and another line is posted: “Call Customer Service”. The Xerox “splash screen” displays on the front panel and PostScript begins initialization. General Troubleshooting...

  • Page 165: Power On Self Test (Post)

    If any tests fail, the front panel screen freezes with the name of the test displayed and the line posted is “Call Customer Service”. ■ After the POST tests have finished running, the Xerox ‘splash screen’ is posted to the front panel and PostScript begins initialization. Phaser 6250 Color Laser Printer Service Manual...
  • Page 166 Post Test Sequence Test Seq. Code Test Name Type Comments SDRAM Hard Run by Bootloader Real Time Clock Soft Initial time check for comparison I/O ASIC Hard Checks I/O capability Memory Soft Configuration Chip Hard Extended Memory Autorun test only EEPROM Hard Ethernet...

  • Page 167: Post Faults

    POST Faults There are two kinds of faults: soft and hard. A soft fault is any fault that is discovered by POST, but does not prevent the operating system from initializing and becoming available as a tool for troubleshooting. These POST faults do not stop execution and are reported on the StartPage in a red box after the system is running.

  • Page 168: Post Diagnostic Test Descriptions

    POST Diagnostic Test Descriptions Fault Test Code Description SDRAM (Hard) This test fails if the boot loader finds no RAM present or faulty RAM. (Run prior to POST.) Boot loader posts the message “RAM error” to the front panel and blinks the front panel LED. I/O ASIC (Hard) This test determines if the I/O chip is functioning properly and also makes a preliminary check of front...

  • Page 169: Front Panel Troubleshooting

    Front Panel Troubleshooting No Front Panel Display after Power is Turned ON Remove and reseat the Image Processor Board, page 8-110. Run the Print Engine Test Print, see page 5-9. Replace the Image Processor Board page 8-110 (if Step 2 passes). See “DC Power Supply Troubleshooting”...

  • Page 170: Fault Isolation

    Fault Isolation Isolate a fault to the Printer or to the Image Processor Board by running the Print Engine Test Print, see page 5-9. ■ If the printer sucessfully prints the Print Engine Test Print, replace the Image Processor Board. ■...

  • Page 171: Paper Size Switch Assembly

    Paper Size Switch Assembly Paper size and tray installation is detected by a combination of ON/OFF statuses of the upper, middle, and lower switches of the Switch Paper Size Assembly. Inability of the printer to detect the paper size loaded, or to detect the presence of the paper tray can be the result of a bad switch.

  • Page 172: Ac Power Supply Troubleshooting

    +24 VDC Output Stopped By Interlock Switch Opening Door A, B or C opens the front cover interlock switch. This shuts off the +24 VDC supplied by the Motor Driver Board to the motors, clutches and solenoids. AC Power Supply Troubleshooting Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References...

  • Page 173: Dc Power Supply Troubleshooting

    DC Power Supply Troubleshooting Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Low Voltage Power Supply, PL 12.1.10 "Power Supply" on page 10-16 Procedure Step Action and Questions Perform the AC power supply troubleshooting procedure first, if this does not fix the problem go to Step 2.
  • Page 174 Procedure (Continued) Step Action and Questions Turn the AC power switch OFF. Go to Step 10. Go to Step 8. Connect J165 to the LVPS then turn the AC power switch ON. Verify: P/J165-1 <=> P/J165-2 = +5 VDC? P/J165-3 <=> P/J165-4 = +3.3 VDC? Check the following parts for fault or Replace if Go to Step 10.

  • Page 175: Media Jams And The Paper Path

    Media Jams and the Paper Path Media-Based Problems Check that the correct type of media is being used; for the correct media types and weights, see "Printer Specifications" on page 1-11. The customer should be using a quality laser printer paper. The printer may have trouble picking slick- finish paper.

  • Page 176: Skewed Image

    Skewed Image The image area is not parallel with the sides of the page but the printer neither jams nor displays an error code. Remove the tray and ensure the paper guides are set correctly. Check that the correct type of media for the tray is being used. Ensure that the tray has not been over filled.
  • Page 177 Test the fuser motor using service diagnostics. See “Jam at Fuser Jam F” on page 3-19 for troubleshooting Fuser Jams. Exit jams Ensure the paper is in good condition and is the correct type for the printer. See “Media and Tray Specifications” on page 1-14 for the correct media types, sizes and weights for each tray.

  • Page 178: Operating System And Application Problems

    Print an internal test print from the printer’s front panel to ensure the problem is not printer related. See “Print Engine Test Print” on page 5-9. Troubleshooting tips and additional information are also available on the Xerox web site at: www.xerox.com/ office/support. Information on software and other problems is available on the InfoSMART web site at: www.xerox.com/office/infosmart.
  • Page 179 Select IP Printing from the pulldown menu. Put the IP address your printer in the Printer’s Address text area. Click on the Printer Model pulldown, and select XEROX. A scrolling list should appear. Pick the correct Xerox Phaser 6250 model. You can check the exact model from the startup page upper right corner.

  • Page 180: Windows Printing Problems

    Windows printing problems Image never prints Try printing a test page from the printer driver’s properties dialog box. Try printing from another application. Try printing to another network/PostScript printer. Try printing from another computer. If the error returns, turn ON the PostScript error handler through the front panel PostScript Error Info in the Support menu, or CentreWare IS and print the document again.
  • Page 181 4-20 Phaser 6250 Color Laser Printer Service Manual...

  • Page 182: Print-Quality Troubleshooting

    Print-Quality Troubleshooting In this chapter... Print-Quality Problems Overview ■ Front Panel Test Prints ■ Service Test Prints ■ Print Engine Test Print ■ Print-Quality Troubleshooting ■ Chapter...

  • Page 183: Print-Quality Problems Overview

    See the supported media list in "Xerox Supplies and Accessories" on page 9-51 for media that has been tested and approved for use in the Phaser 6250 printer. If the...

  • Page 184: Defects Associated With Specific Printer Components

    Defects Associated with Specific Printer Components Some print-quality problems can be associated with specific assemblies, the most common problems and the associated assemblies are listed below. Also, refer to the specific print-quality troubleshooting procedure for more information. Imaging Unit ■ Streaks ■...

  • Page 185: Front Panel Test Prints

    This page consists of four 25% tint primary color bands. Analyzing the Test Print ■ Repeating defects ■ Missing Color(s) ■ Streaks ■ Voids ■ Banding Xerox Phaser 6200DP Service Prints[Page 1/3] Media Type: Paper, Letter S6200-222 Phaser 6250 Color Laser Printer Service Manual...

  • Page 186: Test Print 2: Rgb Test Print

    Test Print 2: RGB Test Print This page consists of 80% solid fill in RGBK Bands. Analyzing the Test Print ■ Wrinkling ■ Creases ■ Roller marks ■ Scratches ■ Cold Offset Xerox Phaser 6200DP Service Prints[Page 2/3] Media Type: Paper, Letter S6200-224 Print-Quality Troubleshooting...

  • Page 187: Service Test Prints

    Service Test Prints Test Print 3: Test Pattern Sample 6250-498 Analyzing the Test Print Color Registration (Horizontal): The colored lines should match up as shown below. Perform the color registration procedure. See "Horizontal and Vertical Color Registration" on page 6-3. Good Good 6250-501...
  • Page 188 Color Registration (Vertical): The colored lines should match up as shown below. Vertical printing issues are corrected automatically when the Color Registration page is printed. Good Good 6250-502 Uniform RGB: The secondary color squares should be uniformly colored with no mottling.

  • Page 189: 600 X 600 Service Test Print

    600 x 600 Service Test Print This test print is used to verify margins and color registration. The colors should be aligned vertically and horizontally. Black (K) Yellow (Y) Cyan (C) Magenta (M) 128 dot About 2 mm 128 dot About 2 mm S6200-227 Phaser 6250 Color Laser Printer Service Manual...

  • Page 190: Print Engine Test Print

    Print Engine Test Print Print-quality and engine logic or hardware problems can be easily isolated to either the Image Processor Board or the Print Engine by running the Print Engine Only Test Print. Turn printer power OFF. Remove the Image Processor Board. Turn printer power ON.

  • Page 191: Print-Quality Troubleshooting

    Print-Quality Troubleshooting Light Prints Initial Actions: ■ Verify the printer is not in Draft mode. ■ Verify the media used is supported by this printer. "Media and Tray Specifications" on page 1-14. lists correct media types, sizes, and weights for each tray. ■...

  • Page 192: Light Print In Only One Color

    Light Print in Only One Color Only one color; yellow, magenta, cyan, or black, is too light on the printed image. The test print is 25% coverage. Initial Actions ■ Verify that color calibration has been performed prior to using this troubleshooting procedure.
  • Page 193 Troubleshooting Procedure Step Check Check the following pins between Go to Step 6. Replace the Housing the Engine Control Board and the Assembly Bias Housing Assembly Bias for page 8-69. continuity, depending on the color affected. J 601<=>DEVE Y contact J 602<=>DEVE M contact J 603<=>DEVE C contact J 604<=>DEVE K contact...

  • Page 194: Blank Prints

    Blank Prints The entire image area is blank Troubleshooting Procedure 6200-288 Step Check Ensure that the Laser Unit is Seat the Laser Unit Go to Step 2. properly seated in the chassis. correctly or remove Check for any obstructions in the the obstruction.

  • Page 195: Black Prints With White Margin Border

    Black Prints with White Margin Border The entire image area, except the margins, are black 6200-289 Troubleshooting Procedure Step Check Run the 600 x 600 test print see Replace the Image Go to Step 2. "Print Engine Test Print" on Processor Board, page 5-9.

  • Page 196: Solid Dark Or Dirty Prints, No Border

    Solid Dark or Dirty Prints, No Border The prints appear very dirty and brown over the entire page. This print-quality symptom is a composite image of all colors with no margin. This is caused by a charge voltage failure. For information on the Imaging Unit charge contacts, see "Theory of Operation"...

  • Page 197: Missing Band, Voids Or Streaks In A Single Color Or All Colors Parallel To The Leading Edge

    Missing Band, Voids Or Streaks In a Single Color or All Colors Parallel to the Leading Edge There are areas of the image that are extremely light or missing entirely. These missing areas form bands parallel to the leading edge. S6200-273 Troubleshooting Procedure Step...
  • Page 198 Troubleshooting Procedure Step Check Replace the Sub-HVPS, page 8-87. Complete Go to Step 9. Does the image quality improve if the Sub-HVPS is replaced? Replace the Laser Unit, page 8-68. Complete Replace the Engine Does the image quality improve if the Control Board, Laser Unit is replaced? page 8-107.

  • Page 199: Missing Band, Voids Or Streaks In A Single Color Or All Colors In Direction Of Paper Travel

    Missing Band, Voids or Streaks in a Single Color or All Colors in Direction of Paper Travel There are areas of the image that are extremely light or missing entirely. These missing areas form bands that run along the paper from the leading edge to the trailing edge, in the direction of paper travel.

  • Page 200: Repeating And/Or Random Spots

    Repeating and/or Random Spots Spots of toner are randomly scattered across the page or at a fixed repeating interval. Note Depending on the type of paper and environmental conditions, some light amount of random background spotting (backgrounding) is normal. The whiter and glossier the paper, the more noticeable it will be.

  • Page 201: Background Contamination

    Background Contamination There is toner contamination on all or most of the page. The contamination appears as a very light gray dusting. The printer displays no error code. Before using this procedure, Ensure the TekColor correction is not set to “None”...
  • Page 202 Troubleshooting Procedure Step Check Replace the Laser Unit, page 8-68. Complete Go to Step 8. Does the image quality improve if the Laser Unit is replaced? Repalce the Sub-HVPS, page 8-87. Complete Go to Step 9. Does the image quality improve if the Sub-HVPS is replaced? Check J 5011 <=>...

  • Page 203: Residual Image, Ghosting Or Hot Offset

    Residual Image, Ghosting or Hot Offset There are faint, ghostly images appearing on the page. The images may be either from a previous page or from the page currently printed. The printer displays no error code. Hot Offset: A light image of the print is repeated and offset 82 mm.

  • Page 204: Incomplete Fusing Or Cold Offset

    The toner is not completely fused to the paper and easily rubs off. ■ Cold Offset: Portions of the image are not fully fused and flake or rub off. Xerox Phaser 6200DP Service Prints[Page 2/3] Media Type: Paper, Letter S6200-286 S6200-224...

  • Page 205: Mis-Registration, Color Layer Not Correctly Registered In The Process Direction

    Mis-Registration, Color Layer not Correctly Registered in the Process Direction The four colors of the image are not registered correctly into one image. Initial Actions: ■ If the mis-registration is in the horizontal direction, perform the color registration adjustment. See "Horizontal and Vertical Color Registration"...

  • Page 206: Dirty Vertical Streaks On The Edges Of The Page

    Dirty Vertical Streaks on the Edges of the Page Simplex Print: Streaks are on the back side of the page. Duplex Print: Streaks are on both sides of the page. Note The most likely cause of this artifact is high clay content paper. This component in the paper gums up the Transfer Roller cleaning blade.
  • Page 207 5-26 Phaser 6250 Color Laser Printer Service Manual...

  • Page 208: Adjustments And Calibrations

    Adjustments and Calibrations In this chapter... Calibrations ■ Adjustments ■ Resetting NVRAM ■ Service Diagnostics PostScript NVRAM Resets ■ Chapter...

  • Page 209: Calibrations

    Calibrations Color Calibration Color calibration procedures adjust the printer for optimal color output. Color settings may need adjustment: ■ On initial printer setup. ■ When Toner Cartridges and Imaging Units are replaced. ■ When the printer environment changes. ■ If the printer has been stored for some time. ■...

  • Page 210: Adjustments

    Adjustments Horizontal and Vertical Color Registration Horizontal Color Registration This procedure must be performed whenever the Laser Unit has been removed or replaced. Color Registration Menu allows you to adjust the printer's cyan, magenta and yellow against black to ensure that the colors are properly aligned.

  • Page 211: Resetting Nvram

    Resetting NVRAM Resetting NVRAM returns all the Image Processor Board NVRAM-stored parameters to their factory default values. The print counts and the Adobe firmware serial number are not affected by this reset. You can reset the PostScript NVRAM using the Customer Menu or the Service Diagnostics Menu. PostScript NVRAM Resets Restore Factory Settings (Registration) You can reset settings for color registration to the factory-default values.
  • Page 212 Restore Factory Settings (Margins) You can reset margin settings to the factory-default values. Caution Use caution when resetting your margins to the factory-default settings. Changing these settings back to factory defaults may not be the last-saved settings if you have previously calibrated your margins. From the Main Menu, highlight Troubleshooting and press OK.
  • Page 213 Resetting Postscript Setup Defaults Resetting the Postscript setup values resets Postscript Error Information, Print- Quality Mode, TekColor Correction, and Image Smoothing, to their default values. From the Main Menu, highlight Printer Setup and press OK. Highlight Postscript Setup and press OK. Highlight Reset Postscript Setup and press OK.
  • Page 214 Resetting All Printer Default Settings (PostScript NVRAM) Resetting the NVRAM restores all printer values stored in the IP controller NVRAM including network, printer setup, job defaults, color, margin, and calibrations to their factory default values. The print counts and the Adobe firmware serial number are not affected by this reset From the Main Menu, highlight Troubleshooting and press OK.

  • Page 215: Service Diagnostics Postscript Nvram Resets

    Service Diagnostics PostScript NVRAM Resets Resetting the NVRAM restores all printer values stored in the IP controller NVRAM including network, printer setup, job defaults, color, margin, and calibrations to their factory default values. The print counts and the Adobe firmware serial number are not affected by this reset.

  • Page 216: Cleaning And Maintenance

    Cleaning and Maintenance In this chapter... Service Preventive Maintenance Procedure ■ Recommended Tools ■ Cleaning ■ Chapter...

  • Page 217: Service Preventive Maintenance Procedure

    Service Preventive Maintenance Procedure Perform the following procedures whenever you check, service, or repair a printer. Cleaning the printer, as outlined in the following Steps, assures proper operation of the printer and reduces the probability of having to service the printer in the future. The frequency of use, Average Monthly Print Volume (AMPV), type of media printed on, and operating environemnt are factors in determining how critical cleaning the machine is and how often it is necessary.
  • Page 218 Remove and clean the paper trays. Clean all rubber rollers with a clean, lint-free cloth, slightly dampened with cold water. Cleaning and Maintenance...
  • Page 219 Phaser 6250 Color Laser Printer Service Manual...

  • Page 220: Service Part Disassembly

    Service Parts Disassembly In this chapter... Overview ■ General Notes on Disassembly ■ Removing Routine Maintenance Items and Consumables ■ Print Engine Disassembly ■ Optional High Capacity Feeder Disassembly ■ Optional 500-sheet Feeder Disassembly ■ Chapter...

  • Page 221: Overview

    Overview This section contains the removal and replacement procedures for selected parts of the printer listed in the Parts List. Not all Replacement Procedures are included in this Service Manual. In most cases, the replacement procedure is simply the reverse of the Removal Procedure.

  • Page 222: General Notes On Disassembly

    General Notes on Disassembly Preparation Before you begin any removal and replacement procedure: Switch OFF the printer power and disconnect the power cord from the wall outlet. Remove the Imaging Unit and protect it from exposure to light by covering it with a light proof bag or by placing it in a light-tight container.

  • Page 223: Removing Routine Maintenance Items And Consumables

    Removing Routine Maintenance Items and Consumables Routine Maintenance Items include the Transfer Roller, Imaging Unit, and Fuser Assembly. The Paper Feed Rollers are also Routine Maintenance Items, but individual procedures for their removal and replacement are provided on page 8-18 and page 8-36.

  • Page 224: Toner Cartridge Removal

    Open Door B. Open Door C. Release the lock on each side of the Fuser, grasp the green handles and lift the Fuser straight up off the mounting studs. Toner Cartridge Removal Caution Clean up any toner spills using a Type II Toner Vacuum only. Never use a damp cloth to clean up spilled toner.

  • Page 225: Print Engine Disassembly

    Print Engine Disassembly Dissasembly procedures for the print engine are presented in the following paragraphs and are subdivided by major functional assembly. Covers Front Cover (PL 1.1.2) Open Door B. Remove the two front cover retaining clips. Release 4 retainer hooks securing the Front Cover to the Chute Assembly Out. COVER ASSY FRONT HEAD 6250-119 Caution...

  • Page 226: Front Panel (Pl 1.1.1)

    Slightly separate the Front Cover from the printer and remove connector P/J220 from the Front Panel and P/J 137 from the Fuser Fan.. Remove the Front Cover Caution Reinstall the front cover retaining clips (A) as shown when reinstalling the Front Cover.

  • Page 227: Fuser Fan (Pl 1.1.7)

    Fuser Fan (PL 1.1.7) Remove the Front Cover (page 8-6). Remove the 2 screws securing the Fuser Fan Holder (item #1) to the rear of the Front Cover and remove the Fuser Fan Holder. Disconnect P/J137 from the Fuser Fan Holder. Release the 4 tabs securing the Fuser Fan (item #2) to the Fuser Fan Holder and remove the Fuser Fan.

  • Page 228: Top Main Cover (Pl1.1.9)

    Top Main Cover (PL1.1.9) Remove the Imaging Unit and protect it from light. Remove all the Toner Cartridges. Open Door A. Open Door C (Top Image Unit Cover PL1.1.10). Remove the 2 screws securing the Top Main Cover (item 1) to the printer. Release the 4 tabs securing the Top Main Cover to the printer.

  • Page 229: Image Unit Top Cover (Door C) (Pl1.1.10)

    Image Unit Top Cover (Door C) (PL1.1.10) Remove the Top Main Cover (page 8-9). Open Door A. Open Door C. Remove the Left Cover (page 8-11). Remove the right and left Stud Top Hinge pins (item #2 PL1.1.21) from the Image Unit Top Cover (item #1) and remove the cover.

  • Page 230: Right And Left Side Covers (Pl1.1.24), (Pl1.1.30)

    Right and Left Side Covers (PL1.1.24), (PL1.1.30) Remove the Top Main Cover (page 8-9). Remove 1 screw securing the Right Side Cover (item #1) and/or Left Side Cover (item #2) to the printer. Release the tab at the front of the printer securing the Right Side Cover and/or Left Side Cover to the printer.

  • Page 231: Rear Cover (Pl 1.1.20)

    Rear Cover (PL 1.1.20) Remove the Right and Left Side Covers. (page 8-11). Raise the Rear Cover(item #1) slightly to release the 7 tabs securing the cover to the printer and remove the cover. 8-12 Phaser 6250 Color Laser Printer Service Manual...

  • Page 232: Left And Right Links (Pl 1.1.23)

    Left and Right Links (PL 1.1.23) Note To disengage the links from the printer without removing the link, release the end of the link from the retaining clip and leave the spring connected to the printer. Remove the Right and Left Side Covers (page 8-11). Remove the upper end (eye) of the spring (item #1) from the printer.

  • Page 233: Tray 1 (Mpt) (Pl1.1.99)

    Tray 1 (MPT) (PL1.1.99) Open Tray 1. Flex the right and left side of the Tray 1 Slide (item #1) (PL 1.1.27) to seperate the base from the slide. With the Tray 1 Slide at a 90 degree angle, pull the slide out of the printer. To remove the Tray 1 Base (item #2) (PL 1.1.28) from the printer, push down on the center of the Tray 1 Lift Plate, press in on the base, lift up, and pull out from the printer.

  • Page 234: Front Right Cover (Pl 1.1.25)

    Front Right Cover (PL 1.1.25) Remove Right and Left Side Covers, see page 8-11. Remove the right side Link Spring (item #3). Open Door A. Remove the link retaining stud and rotate the link out of the way. Then reinsert the stud.

  • Page 235: Front Left Cover Assembly (Pl1.1.29)

    Front Left Cover Assembly (PL1.1.29) Remove Tray 1 (page 8-14). Remove the Front Cover (page 8-6). Remove the Front Right Cover (page 8-15). Remove the left Link Spring (item #2). Open Door A. Remove the left Link Retaining Stud (item #2), move the Link (item #3) out of the way, and reinstall the Stud.
  • Page 236 Release the 2 tabs securing the Front Left Cover to the Chute Assembly Out and remove the Front Left Cover from the printer. REAR VIEW COVER ASSY FRONT 6250-133 Service Parts Disassembly 8-17...

  • Page 237: Paper Feed

    Paper Feed Paper Feed Roller (PL 2.1.2) (Routine Maintenance Item) Pull the paper tray out of the printer. Release the tab securing the Feed Cover to the Paper Tray and open the Feed Cover (item #1). Carefully release the hook securing the Paper Feed Roller (item #2) to the Retard Shaft.

  • Page 238: Turn Chute Assembly (Pl3.1.2)

    Turn Chute Assembly (PL3.1.2) Pull the paper tray out of the printer. Push in on the Turn Chute Assembly (item #1) to releae the 2 tabs. Rotate the Turn Chute Assembly 90 degrees downward from the Paper Feeder. 6250-139 Release the tabs securing the right and left shaft of the Turn Chute Assembly to the Paper Feeder.

  • Page 239: Printer Chassis/Feeder Assembly

    Printer Chassis/Feeder Assembly Remove the Imaging Unit and protect it from exposure to light. Remove the Link Actuator (page 8-32). Remove the Top Main Cover (page 8-9). Remove the Right and Left Side Covers (page 8-11). On the left side of the printer, disconnect P/J2361 (gray) from the Printer Chassis. On the right side of the printer, disconnect P/J210 (yellow) from the Printer Chassis.

  • Page 240: Replacement Notes

    Using a PZ1 Posi bit, remove the 4 long screws securing the Printer Chassis to the Feeder Assembly. Caution The washers on the long screws are not captive and can easily be dropped into the chassis during removal or replacement. Be careful not to drop the washers when removing and replacing the long screws.

  • Page 241: Paper Pick Assembly (Pl3.3.1)

    Paper Pick Assembly (PL3.3.1) Remove the Printer Chassis from the Feeder Assembly (page 8-20). Disconnect P/J471 (yellow) from the Paper Size Switch in the Feeder Assembly. Carefully free the wires (yellow/blue) from their guides, noting the postion of the wires for reassembly. Remove the 2 screws securing the Paper Pick Assembly from the Feeder Assembly.

  • Page 242: Right And Left Housing (Pl 3.2)

    Right and Left Housing (PL 3.2) Remove the Paper Pick Assembly (page 8-22). Remove the 4 screws securing the Left/Right Housing to the bottom plate. Lean the top of the housing in slightly towards the center, and release the 3 retaining hooks from the holes in the bottom plate.

  • Page 243: Temperature/Humidity Harness (Pl3.2.1) And Sensor (Pl3.2.2)

    Temperature/Humidity Harness (PL3.2.1) and Sensor (PL3.2.2) Remove the Top Main Cover(page 8-9). Remove the Left Side Cover (page 8-11). Disconnect P/J2361 (gray) from the printer. Remove the screw securing the Temperature/Humidity Sensor (item #1) and remove the sensor. P/J2361 LEFT 6250-142 Replacement Notes Note...

  • Page 244: High-Capacity Feeder Harness (Pl3.2.3)

    High-Capacity Feeder Harness (PL3.2.3) Remove the Printer Chassis from the Feeder Assembly (page 8-20). Carefully free the HCF Harness (item #1) from the wire guides in the Right Housing. Release the 2 tabs securing the harness connector to the Right Housing. Pull the HCF Harness down from the Right Housing to remove.

  • Page 245: Paper Size Switch Assembly (Pl3.2.4)

    Paper Size Switch Assembly (PL3.2.4) Remove the Printer Chassis from the Paper Feeder Assembly(page 8-20). Disconnect P/J471 from the Paper Size Switch (item #1). Remove 1 screw securing the Paper Size Switch to the Right Housing. Rotate the front of the Paper Size Switch to free the tab and remove. 6250-144 8-26 Phaser 6250 Color Laser Printer Service Manual...

  • Page 246: Low Paper Lever (Pl3.2.7), Indicator (Pl3.2.8) And Indicator Guide (Pl3.2.10)

    Low Paper Lever (PL3.2.7), Indicator (PL3.2.8) and Indicator Guide (PL3.2.10) Removal - Indicator and Guide Indicator Remove the Printer Chassis from the Paper Feeder Assembly (page 8-20). Remove the Feeder Right Housing (page 8-23). Grasp the tip of the Paper Level Indicator (item #1) using needle nose pliers, and pull the Indicator forward to remove it from the Feeder Right Housing.
  • Page 247 Removal - Low Paper Lever Turn the Feeder Right Housing upside down. Push the vertical retainer, securing the right end of the Low Paper Lever towards the outside of the housing while pulling the lever upwards. When the right end releases, pull the left end free of the retaining hole in the inside wall of the housing.

  • Page 248: Paper Pick Rollers (Pl3.3.3)

    Paper Pick Rollers (PL3.3.3) Pull the paper tray out of the printer. Note Remove and replace the Paper Pick Rollers (item #1) one at a time to maintain the proper orientation. Remove the Turn Chute Assembly (page 8-19). Rotate the Feed Shaft so that the rubber surface of the Paper Pick Rollers faces down.

  • Page 249: No Paper Actuator (Pl3.3.5), No/Low Paper Sensor (Pl3.3.4)

    No Paper Actuator (PL3.3.5), No/Low Paper Sensor (PL3.3.4) Removal - Actuator Remove the Printer Chassis from the Paper Feeder Assembly (page 8-20). Remove the Paper Pick Assembly (page 8-22) and turn it upside down. Release the hook securing the No Paper Actuator (item #1) to the Paper Pick Assembly and extract the left end of the shaft.
  • Page 250 Removal - No Paper Sensor Note The sensors are interchangeable. Remove the right Paper Pick Roller to gain access to the P/J472 (blue). Disconnect P/J472 (blue) from the No Paper Sensor (item #1). Lift up on the clear plastic lock to release 3 tabs securing the No Paper Sensor to the Paper Pick Assembly and remove the No Paper Sensor.

  • Page 251: Link Actuator (Pl3.3.6)

    Link Actuator (PL3.3.6) Note Perform this procedure from the rear of the printer. Pull the paper tray out of the printer. Remove the paper tray Rear Cover by pushing in on the left side until the cover comes off the left mounting tab, then remove it from the right tab. Reach in through the rear of the printer and spread the tabs of the Link Actuator (item #1) apart and disconnect it from the Actuator No Paper (item #2).

  • Page 252: Feed Solenoid (Pl3.3.17)

    Feed Solenoid (PL3.3.17) Remove the Printer Chassis from the Paper Feeder Assembly (page 8-20). Remove the Paper Pick Assembly (page 8-22). Remove 1 screw securing the Feed Solenoid to the Paper Pick Assembly. Separate the Feed Solenoid slightly and shift the harness to disconnect P/J474 (gray).

  • Page 253: Turn Clutch Assembly (Pl3.3.18)

    Turn Clutch Assembly (PL3.3.18) Remove the Printer Chassis from the Paper Feeder Assembly (page 8-20). Remove the Paper Pick Assembly (page 8-22). Release the tab securing the Stopper Clutch (item #2) to the shaft on the right side of the Paper Pick Assembly. Pull out the Stopper Clutch.

  • Page 254: Roll Turn Assembly (Pl3.3.20)

    Roll Turn Assembly (PL3.3.20) Remove the Printer Chassis from the Paper Feeder Assembly (page 8-20). Remove the Paper Pick Assembly (page 8-22). Remove the Clutch Turn Assembly (page 8-34). Release the tab securing the Gear Feed 2 (item 2#) to the shaft of the Paper Pick Assembly and pull out the Gear Feed 2.

  • Page 255: Paper Feed Roller (Routine Maintenance Item)

    Paper Feed Roller (Routine Maintenance Item) Pull paper tray out of the printer. Release 1 tab securing the Paper Feed Roller (item #1) to the feed shaft (item #2). Slide the Paper Feed Roller off the left side of the feed shaft. Note The Paper Feed Roller Kit contains two rollers.

  • Page 256: Retard Roller Housing Assembly (Pl4.1.1)

    Retard Roller Housing Assembly (PL4.1.1) Remove the Registration Chute Assembly (page 8-71). Disconnect P/J19 (blue) from the Engine Control Board. Remove the 3 screws securing the Retard Roller Housing Assembly to the printer, lift the left end, and remove the assembly to the left. 6250-163 Service Parts Disassembly 8-37...

  • Page 257: Turn Roll (Pl 4.1.2), Turn Clutch (Pl 4.1.9), And Friction Clutch Assembly (Pl 4.1.4)

    Turn Roll (PL 4.1.2), Turn Clutch (PL 4.1.9), and Friction Clutch Assembly (PL 4.1.4) Remove the Retard Roller Housing Assembly (page 8-37) Remove the e-ring securing the Turn Clutch (item #1) to the shaft and remove the clutch. Remove the e-ring securing the left end of the Turn Roll shaft (item #2) to the Retard Roller Housing Assembly (item #3) .

  • Page 258: Retard Roller Assembly (Pl4.1.5)

    Retard Roller Assembly (PL4.1.5) Open Door A and Door C. Remove the Imaging Unit and protect it from exposure to light. Rotate the Retard Roller Assembly (item #1) up, slide to the right and remove to the left of the printer. 6250-245 6250-246 Service Parts Disassembly...
  • Page 259 Release the tab securing the Retard Roller Shaft (item #2), raise the right end and remove the Retard Roller. 6250-166 8-40 Phaser 6250 Color Laser Printer Service Manual...

  • Page 260: Chute Assembly In

    Chute Assembly In Chute Assembly In (PL 5.1.1) Remove the Chute Assembly Out (page 8-47). Note P/J162 is located behind the Motor Driver Board cable retainer. Release the retainer from the chassis to access the connector. On the right side, remove P/J162 from the LVPS board‘. Remove 1 screw securing the ground wire (green) to the right side of the chassis.

  • Page 261: Ctd (Adc) Sensor (Pl 5.1.11)

    CTD (ADC) Sensor (PL 5.1.11) Open Door A. Remove the Transfer Roller Assembly (Routine Maintenance Item) (page 8-4). Release the 4 tabs securing the CTD Sensor Assembly (item #1) to the Chute Assembly In (item #2) . Caution The CTD Sensor is under spring tension, be careful not to damage or lose the springs.

  • Page 262: Toner Full Sensor (Pl 5.1.13)

    Toner Full Sensor (PL 5.1.13) Open Door A. Remove the Transfer Roller Assembly (Routine Maintenance Item) (page 8-4). Disconnect P/J142 from the Chute Assembly In. Release 2 tabs securing the Toner Full Sensor with a small screwdriver. Remove the Toner Full Sensor from the Chute Assembly In. FRONT 6250-171 Service Parts Disassembly...

  • Page 263: Fuser Drive Assembly (Pl 5.1.18)

    Fuser Drive Assembly (PL 5.1.18) Remove the Chute Assembly Out (page 8-47). Remove the Chute Assembly In (page 8-41). Remove Right Latch (Door A) (page 8-45). Remove the 1 screw securing the fuser ground wire to the Fuser Drive Assembly. Carefully remove the harness attached to the Fuser Drive Assembly from the cable guides in the Chute Assembly In housing.

  • Page 264: Right Latch (Door A) (Pl 5.1.21)

    Right Latch (Door A) (PL 5.1.21) Remove the Fuser Assembly (Routine Maintenance Item) (page 8-4). Remove the Front Right Cover (page 8-15). Open Door A. Release the hook on the lower part of the spring (item 4) securing it to the Chute Assembly In.

  • Page 265: Left Latch (Pl 5.1.30)

    Left Latch (PL 5.1.30) Remove the Fuser Assembly (page 8-4). Remove the Front Left Cover (page 8-16). Open Door A. Release the tab securing Left Latch (item #2) to the left side of the Chute Assembly In. Remove the Left Latch from the Latch Shaft. 6250-174 8-46 Phaser 6250 Color Laser Printer Service Manual...

  • Page 266: Chute Assembly Out

    Chute Assembly Out Chute Assembly Out (PL6.1.1) Remove the Imaging Unit (Routine Maintenance Item) (page 8-4) and protect it from exposure to light. Remove the Transfer Roller (Routine Maintenance Item) (page 8-4). Remove the Fuser Assembly (Routine Maintenance Item) (page 8-4). Remove all Covers and Tray 1 (page 8-6, page 8-9, page 8-11, page 8-12, page 8-14, page 8-15, and page 8-16).
  • Page 267 On the right side of the printer, disconnect P/J50 and P/J52 from the Motor Driver Board . CHUTE ASSY OUT LEFT SIDE VIEW CHUTE ASSY OUT MOTOR DRIVER BOARD RIGHT SIDE VIEW 6250-175 Free the wiring harness on the right side from the wire guides on the right side of the printer housing.
  • Page 268 Remove the e-rings (item #1) from the right and left Shaft Pivots securing the bottom of the Chute Assembly Out to the printer. 6250-176 Open Door B and press on the solenoid latch-plate on the left side to release the lower plate assembly.

  • Page 269: Output Tray Full Actuator (Pl 6.1.5) And Full Stack Sensor (Pl 6.1.4)

    Output Tray Full Actuator (PL 6.1.5) and Full Stack Sensor (PL 6.1.4) Removal - Actuator, Output Tray Full Remove the Front Cover (page 8-6). Deflect the shaft of the Actuator Output Tray Full (item #1) from the top portion of the Chute Assembly Out and remove the shaft from the left side. 6250-178 Removal - Full Stack Sensor Remove the Actuator, Output Tray Full.

  • Page 270: Duplex Actuator (Pl 6.1.13) And Duplex Sensor (Pl 6.1.4)

    Duplex Actuator (PL 6.1.13) and Duplex Sensor (PL 6.1.4) Removing the Duplex Actuator Remove the Front Left Cover (page 8-16). Release the 2 tabs securing the Actuator Cover, push in and remove the cover from inside the Chute Assembly Out. Release the tab on the left side of the Duplex Actuator.
  • Page 271 6250-183 Removing the Duplex Sensor Remove the Duplex Actuator (item #1). Release the 3 tabs securing the Duplex Sensor and remove the sensor. Disconnect P/J133 from the Duplex Sensor. 6250-185 8-52 Phaser 6250 Color Laser Printer Service Manual...

  • Page 272: Tray 1 Actuator (Pl 6.1.37) And Tray 1 Sensor (Pl 6.1.4)

    Tray 1 Actuator (PL 6.1.37) and Tray 1 Sensor (PL 6.1.4) Removal of the Actuator Remove the Front Left Cover (page 8-16). Push down on the Tray 1 metal plate and push the actuator in. Slide the actuator (item #2) to the left and remove to the right. Remove the spring (item #3) from the actuator.
  • Page 273 Removal of the Sensor Remove the Tray 1 Actuator. Open Door B. From the back of the sensor (item #1), release the 3 tabs securing the sensor and remove. Disconnect P/J135 from the Tray 1 Sensor. 6250-188 8-54 Phaser 6250 Color Laser Printer Service Manual...

  • Page 274: Static Eliminator Assembly (Pl 6.1.9)

    Static Eliminator Assembly (PL 6.1.9) Remove the Front Cover Assembly (page 8-6). Remove 1 screw securing both the ground wire and the Static Eliminator Assembly (item #2) to the Chute Assembly Out (item #1). Raise the left end up to clear the locator pin and remove the Static Eliminator Assembly by sliding it to the left.

  • Page 275: Duplex Roller (Pl 6.1.12)

    Duplex Roller (PL 6.1.12) Remove the Front Left Cover (page 8-16). Release the tab securing Gear 30 (item #4), see "Duplex Motor Drive and Gear - Transmission Route" on page 2-31 and remove the gear. Remove the bearing (item #5) securing the left end of the shaft. Raise the left end of the roller and shift the right bearing (item #3) out then remove the Duplex Roller (item #2).

  • Page 276: Latch Plate (Pl 6.1.17), Latch Out (Pl 6

    Latch Plate (PL 6.1.17), Latch Out (PL 6.1.18), Latch Holder (PL 6.1.19), and Latch Spring Out (PL 6.1.20) Remove the Front Right Cover (page 8-15). Remove the Front Left Cover (page 8-16). Remove the Spring Out (item #3) from the Chute Assembly Out. Release the 2 tabs from the inside of the Chute Assembly Out.

  • Page 277: Tray 1 Paper Pick Assembly (Pl 6.1.27) (Roll Feed)

    Tray 1 Paper Pick Assembly (PL 6.1.27) (Roll Feed) Remove the Front Left Cover (page 8-16). Release the tab securing the roll core (item #1) to the shaft and slide right. Push down on the Tray 1 metal plate (item #2) and feed roller. Slide the Paper Pick Roller (item #3) to the right and pull out the front to remove.

  • Page 278: Tray 1 Feed Solenoid (Pl 6.1.40)

    Tray 1 Feed Solenoid (PL 6.1.40) Remove the Chute Assembly Out (page 8-47). Unhook the N/F Tray 1 spring (item #1) from the Solenoid Stopper (item #2). Disconnect P/J132 (orange wires) from the Solenoid and shift the wires out of the cable guides on the Chute Assembly Out.

  • Page 279: Tray 1 Shaft (Pl 6.1.28)

    Tray 1 Shaft (PL 6.1.28) Remove the Chute Assembly Out (page 8-47). Remove the spring from the Solenoid Stopper (item #2). Release the tab securing the Solenoid Stopper to the shaft and remove. Release the tab on the Tray 1 Gear (item #5) and remove the gear. Note Note the orientation of the springs for reassembly.

  • Page 280: Tray 1 Bottom Plate (Pl 6.1.42)

    Tray 1 Bottom Plate (PL 6.1.42) Remove the Chute Out Assembly (page 8-47). Remove the 2 screws securing the plate (item #1) to the Chute Out Assembly. Remove the left and right springs from the Tray 1 Shaft. Note In the following Steps, shift the actuator out of the hole in the Plate bottom when removing the Plate.

  • Page 281: Chute Assembly Exit

    Chute Assembly Exit Chute Assembly Exit (PL 7.1.1) Remove the Front Cover (page 8-6). Remove the Front Left Cover (page 8-16). Disconnect P/J131 and shift the harness to the side of the Chute Assembly Out. Remove the 2 screws, the upper screw is attached to the static discharge harness, securing the Chute Assembly Exit to the Chute Assembly Out.

  • Page 282: Exit Roller (Pl 7.1.4)

    Exit Roller (PL 7.1.4) Remove the Chute Assembly Exit (page 8-62). Release the tab securing the Gear Roll (item #1) to the shaft and remove the Gear Roll. Remove the bearing from the left side of the shaft of the Exit Roller (item #2). Remove the e-ring securing the right end of the shaft of the Exit Roller.

  • Page 283: Mid Roller (Pl 7.1.5)

    Mid Roller (PL 7.1.5) Remove the Chute Assembly Exit (page 8-62) Release the tab securing the Gear Roll (item #1) and remove the Gear. Remove the bearing from the left side of the shaft. Remove the e-ring and bearing (item #2) securing the right side of the shaft. Raise the right side of the shaft and pull out the Mid Roll (item #3).

  • Page 284: Duplex Motor Assembly (Pl 7.1.8)

    Duplex Motor Assembly (PL 7.1.8) Remove the Chute Assembly Exit (item #1) (page 8-62). Rotate Gear 48 (item #2) to access 1 screw securing the Duplex Motor Assembly (item #6) to the Chute Assembly Exit, then remove the other screw. Remove the Duplex Motor Assembly from the Chute Assembly Exit.

  • Page 285: Exit Actuator (Fuser) (Pl 8.1.7)

    Exit Actuator (Fuser) (PL 8.1.7) Open Door B and remove the Fuser Assembly. Lift the tab that secures the bearing to the left side of the Fuser Exit Roller shaft and remove the bearing. Move the exit roller slightly out of the way. From the outside of the fuser cover, push the Exit Actuator out of the retaining clips being careful not to drop the spring into the fuser.

  • Page 286: Strap (Pl 8.1.13)

    Strap (PL 8.1.13) Open Door B. Caution Support Door B when removing the strap to prevent damage to the unit, and continue to provide support or latch the door when the strap is removed. Turn the top of the strap 90 degrees and remove top end of strap. Push down on the strap retainer tab and slide the bottom end of the strap out of the slot.

  • Page 287: Xerographics

    Xerographics Laser Unit (PL 9.1.1) Remove the Toner Cartridge Holder Unit Assembly (page 8-77). Remove the Rear Fan (page 8-102). Disconnect P/J151 from the Laser Unit. Unhook the springs from the left and right ends of the shaft. Caution Handle the Laser Unit carefully; avoid bumping or jarring the unit. Remove 3 screws securing the Laser Unit to the printer and slide the unit back to remove the assembly.

  • Page 288: Housing Assembly Bias (Pl 9.1.4)

    Housing Assembly Bias (PL 9.1.4) Note The Imaging Unit must be removed to prevent loss of the biasing buttons. Remove the Imaging Unit and protect it from exposure to light. Remove the Left Side Cover (page 8-11). Disconnect all the wires routed along the left side (including the ground wire) and remove them from the wire guides.
  • Page 289 Caution The biasing buttons fall out easily when touched from inside the printer, see the following drawing for location. Avoid touching the biasing buttons while the Housing Assembly Bias is removed from the printer. BIASING BUTTONS 6250-504 Replacement Notes Caution To avoid equipment damage, move all wiring harnesses out of the way when replacing.

  • Page 290: Chute Assembly Registration (Pl 9.1.6) And Housing Assembly Electric (Pl 9.1.11)

    Chute Assembly Registration (PL 9.1.6) and Housing Assembly Electric (PL 9.1.11) Remove the Imaging Unit and protect it from exposure to light. Release the 2 tabs securing the Housing Assembly Electric cover to the printer and lift straight up to remove. Disconnect P/J18 (blue) from the Registration Chute Assembly to the Engine Control Board.
  • Page 291 Raise the left side of the Registration Chute Assembly and pull towards the left side of the printer to remove. 6250-206 Replacement Notes Note Ensure the mylar strip (item #1) is not bent or pinched but seated properly in the middle cavity of the Registration Chute when reassembling. When reinstalling the Registration Chute, ensure that the spring on the left rear corner does not get damaged and that it makes contact with the electrical connection on the Engine Control Board.

  • Page 292: Registration Sensor Actuator (Pl 9.1.9) And Registration Sensor (Pl 9.1.8)

    Registration Sensor Actuator (PL 9.1.9) and Registration Sensor (PL 9.1.8) Removal of Actuator Remove the Chute Assembly Registration (page 8-71). Shift the actuator (item #1) to the left, lift up on the right side and remove. Remove the actuator spring (item #2) from the Actuator. Note Make note of the orientation of the spring for reassembly.
  • Page 293 Removal of Sensor Remove the Registration Actuator. Disconnect P/J181. Release the 3 tabs securing the Sensor to the Chute Assembly Registration and remove the sensor. CHUTE ASSY REGI 6250-208 8-74 Phaser 6250 Color Laser Printer Service Manual...

  • Page 294: Ohp Sensor And Harness (Kit) (Pl 9.1.12)

    OHP Sensor and Harness (Kit) (PL 9.1.12) Remove the Chute Assembly Registration (page 8-71). Remove the 2 e-rings securing the 2 Gears (items #4 & #5) and remove the gears. Note When removing the Springs use caution, they spring off the shaft easily. Remove both springs (item #1 &...
  • Page 295 Raise the left end of the shaft and remove with the right white plastic bearing attached. 6250-249 Pull back on the tabs on the bottom of the Chute Assembly to remove the OHP Sensor Cover (item #10). Lift the retaining tab and remove the OHP Sensor from the cover. Disconnect P/J321 from the sensor.

  • Page 296: Toner Cartridge Holder Assemblies

    Toner Cartridge Holder Assemblies Toner Cartridge Holder Unit Assembly (PL 10.1) 6250-214 Note Use only a Type II Toner Vacuum to remove toner deposits before removing the Toner Cartridge Holder Unit (item #1). When removing toner deposits, be careful not to get toner into the sensors. Remove the Imaging Unit and protect it from exposure to light.
  • Page 297 Disconnect P/J51 from the Motor Driver Board (item #3). Disconnect P/J144 (yellow top) and P/J145 (gray bottom) from the EEPROM Board (item #4). Disconnect the third connector down (P/J71) from the connector block on the left side of the printer. Disconnect P/J5020, P/J5030, and P/J5011 from the Sub-High-Voltage Power Supply Board (item #5).
  • Page 298 Remove the 8 screws securing the Toner Cartridge Holder Unit and carefully remove the unit to the left. Flex the Dispenser Plate slightly during removal to clear the locator pin and the clearance notch at the front. Note The 4 screws on the right side of the printer are below the toner motors. 6250-216 Replacement Notes Replace in reverse order.

  • Page 299: Toner Cartridge Holder Assembly

    Toner Cartridge Holder Assembly (Y) (PL 10.1.1) (M) (PL 10.1.2) (C) (PL 10.1.3 (K) (PL 10.1.4) Remove the Holder Toner Cartridge Assembly Unit (page 8-77). Note Reinstall the toner cartridges to prevent spillage. The holders need to be removed in Y, M, C, K order. There are small locking tabs between the holders on each end that lock them together.
  • Page 300 Disconnect the following Plug/Jacks from each dispenser: ■ Y - P/J511 and P/J701 ■ M - P/J512 and P/J702 ■ C - P/J513 and P/J703 ■ K - P/J514 and P/J704 Remove the harness from the cable guides on the side of the yellow Toner Cartridge Holder Assembly.

  • Page 301: Toner Present Switch Bracket And Actuator

    Toner Present Switch Bracket and Actuator (PL 10.1.6 and 10.1.22) Remove the Imaging Unit and protect it from exposure to light. Remove the Top Main Cover, see page 8-9. Remove the Left and Right Side Covers, see page 8-11. Remove the Rear Cover, see page 8-12. Remove the Cartridge Holder screws on each side working from the Yellow cartridge back to the cartridge that is to be removed.
  • Page 302 Carefully pry the tabs securing the Toner Present Switch Assembly with a small screwdriver and remove the switch. LEFT 6250-217 Service Parts Disassembly 8-83...

  • Page 303: Toner Low Sensor (Pl 10.1.5)

    Toner Low Sensor (PL 10.1.5) Remove the Toner Cartridge Holder Assembly of the relevant color following the procedure given for the "Toner Present Switch Bracket and Actuator (PL 10.1.6 and 10.1.22)" on page 8-82. Note To prevent toner spills, leave the Toner Cartridge locked in place and rotate the Toner Holder Assembly so the sensor is facing up before removing the sensor.

  • Page 304: Crum Reader Box Assembly (Pl 10.1.21)

    CRUM Reader Box Assembly (PL 10.1.21) Remove the Top Main Cover (page 8-9). Remove the Right and Left Side Covers (page 8-11). Remove the Rear Cover (page 8-12). Disconnect P/J 342 and P/J 3411 from the CRUM Reader Box Assembly and remove the wires from the cable holders.

  • Page 305: Eeprom Board (Pl 10.1.14)

    EEPROM Board (PL 10.1.14) Remove the Left Side Cover (page 8-11). Caution The yellow and gray harnesses to the EEPROM Board contain the same number of pins, but are NOT interchangeable. Make sure P/J144 (yellow) is connected to the top connector and P/J145 (gray) is connected to the bottom connector.

  • Page 306: Sub-High Voltage Power Supply Board (Pl 10.1.15)

    Sub-High Voltage Power Supply Board (PL 10.1.15) Remove the Left Side Cover (page 8-11). Disconnect P/J5011, P/J5030, and P/J5020 from the Sub-High Voltage Power Supply Board. Remove the 4 screws securing the board to the printer and remove the Sub-High Voltage Power Supply Board. LEFT 6250-220 Service Parts Disassembly...

  • Page 307: Frame And Drive Assemblies

    Frame and Drive Assemblies Left Lever Plate (PL 11.1.1), Lever Bracket (PL 11.1.2), Lever Link (PL 11.1.3), Lever Drum (PL 11.1.4), and Lever Spring (PL 11.1.5) Remove the Left Cover (page 8-11). Remove the Top Imaging Unit Cover Door C (page 8-10). Unhook the Left Link Spring (PL1.1.22).
  • Page 308 Unhook the top end of each of the four lever springs (item #2) from the arm of the drum lever where it extends through the lever link. 6250-242 Service Parts Disassembly 8-89...
  • Page 309 Carefully remove the Left Link lever (item #4) from the printer chassis together with the springs and the drum levers (item #3). 6250-239 Caution Do not accidentally knock out the stud plungers (bias contacts). Note For reassembly ensure the drum levers are seated properly on the aligning posts.

  • Page 310: Lever Plate Right (Pl 11.1.7), Lever Bracket (Pl 11.1.2), Lever Link (Pl 11.1.6), Lever Drum (Pl 11.1.4), And Lever Spring (Pl 11.1.5)

    Lever Plate Right (PL 11.1.7), Lever Bracket (PL 11.1.2), Lever Link (PL 11.1.6), Lever Drum (PL 11.1.4), and Lever Spring (PL 11.1.5) Remove the Right Cover (page 8-11). Remove the Top Imaging Unit Cover (Door C) (page 8-10). Remove the Right Link Spring (PL1.1.22) Remove the Main Drive Assembly (page 8-94).
  • Page 311 Unhook the top end of each of the four lever springs (item #2) from the arm of the drum lever where it extends through the lever link. 6250-243 8-92 Phaser 6250 Color Laser Printer Service Manual...
  • Page 312 Carefully remove the Right Link lever (item #3) from the printer chassis together with the springs and the drum levers (item #4). 6250-240 Note For reassembly ensure the drum levers are seated properly on the aligning posts. Note When replacing the Lever Link, ensure that the spring behind the Gear Press (item #5) is aligned as shown in the figure on the preceding page when the Lever Link is at the bottom of its travel as shown in the same figure.

  • Page 313: Main Drive Assembly (Pl 11.1.14)

    Main Drive Assembly (PL 11.1.14) Remove the Cover Top Main (page 8-9). Remove the Cover Front Right (page 8-15). Remove the Cover Right (page 8-11). Remove the Link: Right (page 8-13). Disconnect the P/J48 from the Motor Driver Board. Free the harness from the clamp on the Main Drive Assembly. Remove the grounding screw.

  • Page 314: Developer Drive Assembly (Pl 11.1.13)

    Developer Drive Assembly (PL 11.1.13) Remove the Right Cover (page 8-11) Disconnect connector P/J49 from the Motor Driver Board Remove the Motor Driver Board (page 8-101). Remove the 4 screws securing the Developer Drive Assembly (item #1) and remove. 6250-224 Service Parts Disassembly 8-95...

  • Page 315: Actuator, I/L (Pl 11.1.8) And Spring, I/L (Pl 11.1.9)

    Actuator, I/L (PL 11.1.8) and Spring, I/L (PL 11.1.9) Remove the Right Cover (page 8-11) Remove the 4 screws on the Motor Driver Board and set the board to the side. Remove the spring from the actuator. Release the hook securing the actuator (item #1) to the shaft and remove. 6250-223 8-96 Phaser 6250 Color Laser Printer Service Manual...

  • Page 316: Earth Ground Circuit Board (Pl 11.1.16)

    Earth Ground Circuit Board (PL 11.1.16) Remove the Fuser Assembly. Remove the Transfer Roll Assembly. Remove the Chute Assembly Registration (page 8-71). Remove the Housing Assembly Retard (page 8-37). Note Loosen the screw securing the grounding strap at the left side of the board to allow removal of the board without bending the grounding strap.

  • Page 317: Electrical

    Electrical AC Switch Harness Assembly (PL 12.1.11) Remove the Top Main Cover (page 8-9). Remove the Right Cover (page 8-11). Remove the screw securing the ground wire to the LVPS (item #1). Release the tabs securing the harness cable guide (item #2) to the AC Switch bracket and move aside.

  • Page 318: Low-Voltage Power Supply (Pl 12.1.10)

    Low-Voltage Power Supply (PL 12.1.10) Remove the Imaging Unit (Routine Maintenance Item) and protect it from exposure to light. Remove the Top Main Cover (page 8-9). Remove the Right and Left Side Covers (page 8-11). Remove the Rear Cover (page 8-12). Note Reinstall the toner cartridges to seal the toner system and prevent spillage.
  • Page 319 6250-230 Replacement Notes Note The self tapping screw goes in the upper left corner of the LVPS 8-100 Phaser 6250 Color Laser Printer Service Manual...

  • Page 320: Motor Driver Board (Pl 12.1.12)

    Motor Driver Board (PL 12.1.12) Remove the Top Main Cover (page 8-9). Remove the Front Right Cover (page 8-15). Remove the Right Cover (page 8-11). Disconnect all the connectors on the Motor Driver Board. Remove the 4 screws securing the Motor Driver Board to the printer and remove the board.

  • Page 321: Rear Fan (Pl 12.1.2)

    Rear Fan (PL 12.1.2) Remove the Cover Rear (page 8-12). Disconnect P/J166 from the Low-Voltage Power Supply board. Carefully shift the harness out of the 4 hooks on the Toner Cartridge Holder Assembly. Remove the 2 screws securing the Rear Fan to the printer and remove the fan. Replacement Notes Note When replacing the fan note the airflow direction, the label side should face...

  • Page 322: Card Cage

    Card Cage Note You do not need to remove the Laser Unit. Caution Remove the Chute Assembly Registration and the Housing Assembly Bias PRIOR to removing the Card Cage to prevent damaging the Bias Springs. Remove the Chute Assembly Registration (page 8-71). Remove the Housing Assembly Bias (page 8-69).
  • Page 323 Disconnect P/J 2361 (yellow wires) going to the Temperature/Humidity Sensor. Disconnect P/J 144 (yellow wires) from the EEPROM Board (PL 10.1.14). At the front of the card cage, remove the two screws from the metal of the card cage, not the two screws secured in the plastic (see the following figure). 6250-235 Remove the two mounting screws for the Rear Fan and move it out of the way.
  • Page 324 Carefully slide the Card Cage free while ensuring that cables do not catch and get damaged. Replacement Notes Caution When reinstalling the Card Cage, make sure the Chute Assembly Registration and the Housing Assembly Bias are installed after reinstalling the Card Cage to prevent damaging the bias springs. Note The black connector P30 and the beige connector P23 on the Engine Control Board are not used.

  • Page 325: Housing Assembly Contact (Pl 12.1.14)

    Housing Assembly Contact (PL 12.1.14) Remove the Card Cage Assembly (page 8-103). Release the 2 tabs securing the Housing Assembly Contact to the Card Cage and remove the Housing Assembly Contact. 6250-233 Replacement Notes Note Insert the rear tab first for easier reassembly. Ensure that the assembly is fully seated.

  • Page 326: Engine Control Circuit Board (Pl12.1.1)

    Engine Control Circuit Board (PL12.1.1) Caution Critical printer specific information is stored in the engine NVRAM. Save this information to the Image Processor Board using the Service Diagnostic NVRAM Access/MCU NVRAM Store/Restore function. Detailed information is provided in "Service Diagnostic Tests" on page 3-9. If the printer is not functional, or optionally even if it is, restore the information by swapping the NVRAM following board replacement.
  • Page 327 Disconnect all connectors on the Engine Control Board. Remove the 6 screws securing the Engine Control Board to the Card Cage and remove the board. 6250-227 Replacement Notes Note After the Engine Control Board is replaced, NVRAM data saved prior to replacement must be restored to the new board.
  • Page 328 Caution Re-install the Engine Control Board and the Card Cage prior to installing the Chute Assembly Registration and the Housing Assembly Bias to prevent damaging the bias springs. Caution Position the replacement board so that the alignment pin goes through the hole next to the left rear screw hole in the board.

  • Page 329: Image Processor Board (Pl12.1.4)

    Image Processor Board (PL12.1.4) Caution Observe proper ESD procedures (page 8-3) when removing any circuit board from the printer. Turn the printer power off. Disconnect any cables attached to the Image Processor board. Loosen the 2 thumb screws securing the Image Processor board to the printer. Holding both knobs on the Image Processor board, pull the board straight out from the printer to remove.

  • Page 330: Optional High Capacity Feeder Disassembly

    Optional High Capacity Feeder Disassembly Cover Front (PL14.2.4) Remove Paper Trays 3 and 4. Carefully pry up on the 3 tabs securing the Cover Front to the frame and remove the Cover Front. 6250-267 Reassembly Note When replacing the Cover Front note the orientation. Align the edge with the slit in the Feeder Frame.

  • Page 331: Cover, Right (Pl14.2.1) And Cover, Left (Pl14.2.3)

    Cover, Right (PL14.2.1) and Cover, Left (PL14.2.3) Remove Paper Trays 3 and 4. Remove the Front Covers (page 8-111). Remove the 5 screws securing the Cover Right and the 5 screws securing the Cover Left. Holding both ends of the cover, lift the cover and move left and right, flexing slightly, to release the tabs from the holes in the Feeder frame.

  • Page 332: Turn Chute Assembly (Pl14.3.7)

    Turn Chute Assembly (PL14.3.7) Remove both Paper Trays from the HCF. Holding the Chute Asssembly Turn, grip at both ends, push it down and release the 2 tabs from the hole in the Fame Top. Release the tabs securing the Chute Assembly Turn to the Tray Guide Left and Right and remove the Chute Assemlby Turn.

  • Page 333: Tray 3 Harness Assembly (Pl14.5.3), Tray 4 Harness Assembly Pl14.5.4), And Hcf Plug Harness Assembly (Pl14.5.2)

    Tray 3 Harness Assembly (PL14.5.3), Tray 4 Harness Assembly (PL14.5.4), and HCF Plug Harness Assembly (PL14.5.2) Remove both Paper Trays from the HCF Assembly. Remove the Front Covers (page 8-111). Remove the Cover Right (page 8-112). RIGHT 6250-272 8-114 Phaser 6250 Color Laser Printer Service Manual...
  • Page 334 Harness Assembly Tray 3 Disconnect P/J82 (gray) from the HCF Circuit Board Remove the Harness Assembly Tray 3. Harness Assembly Tray 4 Disconnect P/J83 (blue) from the Power Feeder Circuit Board and remove the Harness Assembly Tray 4. Harness Assembly Feeder Plug Note The wide slot in the middle of the plug faces outward.

  • Page 335: Circuit Board, Hcf (Pl14.5.1)

    Circuit Board, HCF (PL14.5.1) Remove both Paper Trays from the HCF. Remove the Front Covers (page 8-111). Remove the Cover Right (page 8-112). Disconnect P/J81 from the Harness Feeder Plug Assembly. Disconnect P/J82 from the Harness Assembly Tray 3. Disconnect P/J83 from the Harness Assembly Tray 4. Disconnect P/J84 from the Drive Assembly.

  • Page 336: Drive Feeder Assembly (Pl14.5.5)

    Drive Feeder Assembly (PL14.5.5) Remove both Paper Trays from the HCF. Remove the Front Covers (page 8-111). Remove the Right Cover (page 8-112). Release the Tray 2 Harness Assembly (gray) from the cable restraints. Disconnect P/J84. Remove the 3 screws securing the Feeder Drive Assembly to the HCF and remove.

  • Page 337: Indicator Assembly (Pl14.5.9)

    Indicator Assembly (PL14.5.9) Remove both Paper Trays from the HCF. Remove the Front Covers (page 8-111). Remove the Right Cover (page 8-112). Push down on the black bearing, on the top of the indicator shaft, lift up on the shaft and pull out of the hole in the HCF frame. 6250-271 Reassembly Note...

  • Page 338: Right Tray Guide (Pl14.3.5)And Low Paper Lever (Pl 14.5.8)

    Right Tray Guide (PL14.3.5)and Low Paper Lever (PL 14.5.8) Guide Assembly Paper Tray Right Remove both Paper Trays from the HCF. Remove the Front Covers (page 8-111). Remove the Right Cover (page 8-112). Remove the Turn Chute Assembly (page 8-113) . Remove the Feeder Drive Assembly (page 8-117).
  • Page 339 Release the 7 tabs securing the Right Tray Guide to the HCF frame. 6250-275 Carefully remove the Low Paper Lever from the slit in the Right Tray Guide. 8-120 Phaser 6250 Color Laser Printer Service Manual...
  • Page 340 Remove the Guide Assembly Right by rotating the top in. Repeat Steps 11 - 14 to remove the lower guide. 6250-276 Service Parts Disassembly 8-121...

  • Page 341: Left Tray Guide (Pl14.3.3)

    Left Tray Guide (PL14.3.3) Remove both Paper Trays from the HCF. Remove the Front Covers (page 8-111). Remove the Left Cover (page 8-112). Remove the Turn Chute Assembly (page 8-113). Remove the 5 screws securing the Left Tray Guide Assembly to the HCF frame. Release the 6 tabs securing the Left Tray Guide Assembly to the HCF frame.
  • Page 342 Repeat Steps 1 - 7 to remove the lower guide. 6250-278 Service Parts Disassembly 8-123...

  • Page 343: Link Actuator (Pl 14.4.6)

    Link Actuator (PL 14.4.6) Remove both Paper Trays from the HCF. Remove the paper tray Rear Cover. Reach in through the rear of the printer and spread the tabs of the Link Actuator apart. Remove the link actuator from the bracket in the printer. Remove the actuator.

  • Page 344: Hcf Paper Pick Assembly (Pl14.4.1)

    HCF Paper Pick Assembly (PL14.4.1) Remove the Right and Left Tray Guide Assemblies (page 8-119) and (page 8-122). Remove the Link Actuator (page 8-124). Remove the 2 screws securing the Paper Pick Assembly to the right side of the HCF frame. Release 2 tabs on the Paper Pick Assembly from the 2 slits and window on the left side of the HCF frame.

  • Page 345: Idler Gear (Pl14.5.6)

    Idler Gear (PL14.5.6) Remove the Tray 4 Guide Assembly Right and Left (page 8-119) (page 8-122). Remove the Link Actuator (page 8-124). Remove the Paper Pick Assembly for Tray 4 (page 8-125). Remove the Gear Idler. Note When replacing, the larger side of the gear must face the HCF frame. 6250-282 8-126 Phaser 6250 Color Laser Printer Service Manual...

  • Page 346: No Paper, Low Paper Sensor (Pl14.5.7)

    No Paper, Low Paper Sensor (PL14.5.7) Remove the Paper Trays. Remove the Cover Front (page 8-111). Remove the Cover Right (page 8-112). Remove the Turn Chute Assembly (page 8-113). Remove the Indicator Assembly (page 8-118). Remove the Bracket Low Paper, upper and lower. Remove the HCF Circuit Board (page 8-116).

  • Page 347: Paper Size Switch Assembly (Pl14.3.6)

    Paper Size Switch Assembly (PL14.3.6) Remove the Right Tray Guide Assembly (page 8-119). Remove the 1 screw securing the Paper Size Switch to the Right Guide Assembly and remove the switch. 6250-268 8-128 Phaser 6250 Color Laser Printer Service Manual...

  • Page 348: Casters, Locking (Pl 14.2.5)/Non-Locking (Pl 14.2.6)

    Casters, Locking (PL 14.2.5)/Non-Locking (PL 14.2.6) Remove both paper trays from the HCF. Turn the HCF upside down to access the casters. For the Locking (front) Casters only, remove 1 screw securing the Guide, Caster (item #1) (PL 14.2.8) to the bottom of the HCF and remove the Guide. Remove the 3 screws securing the Caster (item #2) (PL 14.2.5 or PL 14.2.6) to the bottom of the HCF and remove the Caster.

  • Page 349: Optional 500-Sheet Feeder Disassembly

    Optional 500-sheet Feeder Disassembly Cover Front (PL15.2.4) Remove Paper Tray 3. Carefully pry up on the 3 tabs securing the Cover Front to the frame and remove the Cover Front. 6250-408 Reassembly Note When replacing the Cover Front note the orientation. Align the edge with the slit in the Feeder Frame.

  • Page 350: Cover, Right (Pl15.2.2) And Cover, Left (Pl15.2.1)

    Cover, Right (PL15.2.2) and Cover, Left (PL15.2.1) Remove Paper Tray 3. Remove the Front Covers (page 8-130). Remove the 4 screws securing the Cover Right and the 4 screws securing the Cover Left. Holding both ends of the cover, lift the cover and move left and right, flexing slightly, to release the tabs from the holes in the Feeder frame.

  • Page 351: Turn Chute Assembly (Pl15.3.9)

    Turn Chute Assembly (PL15.3.9) Remove the Paper Tray from the 500-sheet Feeder. Holding the Chute Asssembly Turn, grip at both ends, push it down and release the 2 tabs from the hole in the Frame Top. Release the tabs securing the Chute Assembly Turn to the Tray Guide Left and Right and remove the Chute Assemlby Turn.

  • Page 352: Tray 3 Harness Assembly (Pl15.5.3) And Stf Plug Harness Assembly (Pl15.5.2)

    Tray 3 Harness Assembly (PL15.5.3) and STF Plug Harness Assembly (PL15.5.2) Remove the Paper Tray from the STF Assembly. Remove the Front Covers (page 8-130). Remove the Cover Right (page 8-131). 6250-413 Service Parts Disassembly 8-133...
  • Page 353 Harness Assembly Tray 3 Disconnect P/J82 (gray) from the STF Circuit Board Remove the Harness Assembly Tray 3. Harness Assembly Feeder Plug Note The wide slot in the middle of the plug faces outward. The tabs on the bottom of J810 can be easily damaged during the removal process. Disconnect P/J81 (yellow) from the Power Feeder Circuit Board.

  • Page 354: Circuit Board, Stf (Pl15.5.1)

    Circuit Board, STF (PL15.5.1) Remove the Paper Tray from the STF. Remove the Front Covers (page 8-130). Remove the Cover Right (page 8-131). Disconnect P/J81 from the Harness Feeder Plug Assembly. Disconnect P/J82 from the Harness Assembly Tray 3. Disconnect P/J84 from the Drive Assembly. Remove the 3 screws securing the Power Feeder Circuit board to the STF frame and remove the board.

  • Page 355: Drive Feeder Assembly (Pl15.5.5)

    Drive Feeder Assembly (PL15.5.5) Removethe Paper Tray from the STF. Remove the Front Covers (page 8-130). Remove the Right Cover (page 8-131). Release the Tray 3 Harness Assembly (gray) from the cable restraints. Disconnect P/J84. Remove the 3 screws securing the Feeder Drive Assembly to the STF and remove.

  • Page 356: Indicator Assembly (Pl15.5.8)

    Indicator Assembly (PL15.5.8) Remove the Paper Tray from the STF. Remove the Front Covers (page 8-130). Remove the Right Cover (page 8-131). Push down on the black bearing, on the top of the indicator shaft, lift up on the shaft and pull out of the hole in the STF frame. 6250-412 Reassembly Note...

  • Page 357: Right Tray Guide (Pl15.3.5)And Low Paper Lever (Pl 15.5.7)

    Right Tray Guide (PL15.3.5)and Low Paper Lever (PL 15.5.7) Guide Assembly Paper Tray Right Remove the Paper Tray from the STF. Remove the Front Covers (page 8-130). Remove the Right Cover (page 8-131). Remove the Turn Chute Assembly (page 8-132) . Remove the Feeder Drive Assembly (page 8-136).
  • Page 358 Release the 7 tabs securing the Right Tray Guide to the STF frame. 6250-417 Carefully remove the Low Paper Lever from the slit in the Right Tray Guide. Service Parts Disassembly 8-139...
  • Page 359 Remove the Guide Assembly Right by rotating the top in.. 6250-418 8-140 Phaser 6250 Color Laser Printer Service Manual...

  • Page 360: Left Tray Guide (Pl15.3.3)

    Left Tray Guide (PL15.3.3) Remove the Paper Tray from the STF. Remove the Front Covers (page 8-130). Remove the Left Cover (page 8-131). Remove the Turn Chute Assembly (page 8-132). Remove the 5 screws securing the Left Tray Guide Assembly to the STF frame. Release the 6 tabs securing the Left Tray Guide Assembly to the STF frame.
  • Page 361 Remove the Guide Assembly by rotating the top inward. 6250-420 8-142 Phaser 6250 Color Laser Printer Service Manual...

  • Page 362: Link Actuator (Pl 15.4.6)

    Link Actuator (PL 15.4.6) Remove the Paper Tray from the STF. Remove the paper tray Rear Cover. Reach in through the rear of the STF and spread the tabs of the Link Actuator apart. Remove the link actuator from the bracket in the STF. Remove the actuator.

  • Page 363: Stf Paper Pick Assembly (Pl15.4.1)

    STF Paper Pick Assembly (PL15.4.1) Remove the Right and Left Tray Guide Assemblies (page 8-138) and (page 8-141). Remove the Link Actuator (page 8-143). Remove the 2 screws securing the Paper Pick Assembly to the right side of the STF frame. Release 2 tabs on the Paper Pick Assembly from the 2 slits and window on the left side of the STF frame.

  • Page 364: No Paper, Low Paper Sensor (Pl15.5.6)

    No Paper, Low Paper Sensor (PL15.5.6) Remove the Paper Tray. Remove the Cover Front (page 8-130). Remove the Cover Right (page 8-131). Remove the Turn Chute Assembly (page 8-132). Remove the Indicator Assembly (page 8-137). Remove the Bracket Low Paper. Remove the STF Circuit Board (page 8-135).

  • Page 365: Paper Size Switch Assembly (Pl15.3.6)

    Paper Size Switch Assembly (PL15.3.6) Remove the Right Tray Guide Assembly (page 8-138). Remove the 1 screw securing the Paper Size Switch to the Right Guide Assembly and remove the switch. 6250-268 8-146 Phaser 6250 Color Laser Printer Service Manual...

  • Page 366: Parts List

    Parts List In this chapter... Serial Number Format ■ Using the Parts List ■ Print Engine Parts ■ Harness Assemblies ■ Optional High-Capacity Feeder ■ Optional 500-sheet Feeder ■ Xerox Supplies and Accessories ■ Chapter...

  • Page 367: Serial Number Format

    Serial Number Format Changes to Xerox products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information: ■ Component's part number ■ Product type or model number ■ Serial number of the printer Serial numbering.

  • Page 368: Using The Parts List

    Using the Parts List 1. No.: The callout number from the exploded part diagram. 2. Part Number: The material part number used to order specific parts. Note An asterisk following the part number identifies parts that are unique to the Phaser 6250 Color Laser Printer.

  • Page 369: Print Engine Parts

    Print Engine Parts PL 1.1 Covers 6250-286 Phaser 6250 Color Laser Printer Service Manual...
  • Page 370 PL 1.1 Covers - Service Parts List Part Number Name/Description 333-4405-00* Control Panel (Front Panel Display) 116-1357-00* Cover Assembly, Front (with 3-7) Cover, Front (NS, part of PL 1.1.2) Holder, Lever Out (NS) Lever Out (NS) Con. Amp 175694-3 (NS) 116-0004-00 Fan, Fuser 116-1074-00*...
  • Page 371 PL 1.1 Covers - Service Parts List Part Number Name/Description 116-1592-00* Kit, Cover Front Retaining Clips 116-1377-00* Tray 1, (MPT) (with 26 and 27) Phaser 6250 Color Laser Printer Service Manual...

  • Page 372: Pl 2.1 Universal Paper Tray

    PL 2.1 Universal Paper Tray 6250-287 PL 2.1 Tray, Univeral Paper - Service Parts List ID No. Part Number Name/Description 116-1378-00* Universal Paper Tray (with 2~6) 116-1331-00 Paper Feed Roller Kit* *(2 interchangeable rollers per order) 116-1332-00 Assembly, Friction Clutch Holder, Retard (NS) 116-1632-00* Spring, Retard...

  • Page 373: Pl 3.1 Paper Feed I

    PL 3.1 Paper Feed I 6250-288 Phaser 6250 Color Laser Printer Service Manual...
  • Page 374 PL 3.1 Paper Feed I - Service Parts List Table ID No. Part Number Name/Description 116-1335-00 Cover, Feeder, Front 116-1336-00 Assembly, Turn Chute 116-1491-00* Cover, Paper Tray, Rear 116-1338-00 Block (1 per order) 212-0237-00 Long Screw (M3 x 85) Kit (2 per order) 116-1631-00 Assembly, Feeder (with 1 - 4 &...

  • Page 375: Pl 3.2 Paper Feed Ii

    PL 3.2 Paper Feed II 6250-289 9-10 Phaser 6250 Color Laser Printer Service Manual...
  • Page 376 PL 3.2 Paper Feed II - FRU Parts List Table ID No. Part Number Name/Description 116-1340-00 Assembly, Harness, Temperature/Humidity (J231~J2361) 116-1341-00 Sensor, Temperature/Humidity 116-1342-00 Asssembly, Harness, LTA (HCF) (J210~P810) 116-1343-00 Assembly, Paper Size Switch 116-1625-00 Printer Feet (4 per order) - - - - - - 116-1345-00...

  • Page 377: Pl 3.3 Paper Feed Iii

    PL 3.3 Paper Feed III 6250-290 9-12 Phaser 6250 Color Laser Printer Service Manual...
  • Page 378 PL 3.3 Paper Feeder III - Service Parts List ID No. Part Number Name/Description 116-1352-00 Assembly, Paper Pick (with 2~5 & 7~23) Shaft, Feed 1 (NS) 116-1353-01 Paper Pick Roller Kit (2 per order) 116-1354-00 Sensor, (No Paper, Low Paper) 116-1355-00 Actuator, No Paper 116-1356-00...

  • Page 379: Pl 4.1 Housing Assembly Retard

    PL 4.1 Housing Assembly Retard 6250-291 9-14 Phaser 6250 Color Laser Printer Service Manual...
  • Page 380 PL 4.1 Assembly, Housing Retard - Service Parts List Table ID No. Part Number Name/Description 116-1492-00* Assembly, Housing Retard (with 2~13) Roll, Turn (NS) Shaft, Retard (NS) Assembly, Friction Clutch (NS) 116-1371-00 Assembly, Retard Roll Holder, Retard (NS) Housing, Retard (NS) Bearing (NS) Turn Clutch (NS) Stud, Retard (NS)

  • Page 381: Pl 5.1 Chute Assembly In

    PL 5.1 Chute Assembly In 6250-292 9-16 Phaser 6250 Color Laser Printer Service Manual...
  • Page 382 PL 5.1 Chute Assembly, In - Service Parts List Table ID No. Part Number Name/Description 116-1493-00* Chute Assembly, In (with 2~30) 116-1381-00 Assembly, Wiring 2nd BTR (J5020)(Transfer Roller) 116-1382-00 Spring, 2nd BTR 116-1383-00 Shaft, BTR IN 116-1384-00 Assembly, Wire Disk (J5030) 116-1385-00 Spring, DTC 116-1386-00...

  • Page 383: Pl 6.1 Chute Assembly Out

    PL 6.1 Chute Assembly Out 6250-293 9-18 Phaser 6250 Color Laser Printer Service Manual...
  • Page 384 PL 6.1 Chute Assembly, Out - Service Parts List Table ID No Part Number Name/Description 116-1591-00* Assembly, Chute Out (with 2~43 & PL 7.1) 116-1411-00 Assembly, Harness, Front 2 116-1593-00* Assembly, Harness, Front Panel 116-1413-00 Sensor, (Dup Jam, Full Stack, MSI No Paper) (1 per order) 116-1414-00 Actuator, Output Tray Full (Full Stack)
  • Page 385 PL 6.1 Chute Assembly, Out - Service Parts List Table ID No Part Number Name/Description 116-1433-00 Plate, Out MPT 116-1434-00 Sensor, Spring MPT 116-1435-00 Actuator, MPT 116-1436-00 Solenoid Stopper 116-1437-00 Solenoid, Spring 116-1438-00 Feed Solenoid, MPT Chute, Out (NS) 116-1439-00 Assembly, Bottom Plate, MPT 116-1440-00 Assembly, Wire, Earth GRND...
  • Page 386 (This Page Intentionally Left Blank) Parts List 9-21...

  • Page 387: Pl 7.1 Chute Assembly Exit

    PL 7.1 Chute Assembly Exit 6250-294 9-22 Phaser 6250 Color Laser Printer Service Manual...
  • Page 388 PL 7.1 Chute Assembly, Exit - Service Parts List Table ID No. Part Number Name/Description 116-1595-00* Chute Assembly, Exit (with 2~13) Gear Roll (NS) Bearing Earth (NS) Roll, Exit (NS) Roll, Mid (NS) Chute, Exit Lower (NS) Bearing (NS) Assembly, Duplex Motor (NS) Gear, 42 (NS) Gear, 40/42 (NS) Gear, 48 (NS)

  • Page 389: Pl 8.1 Transfer Roller & Fuser Assembly (Rmis)

    PL 8.1 Transfer Roller & Fuser Assembly (RMIs) 6250-295 9-24 Phaser 6250 Color Laser Printer Service Manual...
  • Page 390 PL 8.1 Transfer Roller and Fuser - Service Parts List Table ID No. Part Number Name/Description 115R00029* 110 V Fuser, Phaser 6250 (with 7 and 8) 115R00030* 220 V Fuser, Phaser 6250 (with 7 and 8) - - - - - - - - - - - - - - -...

  • Page 391: Pl 9.1 Xerographics

    PL 9.1 Xerographics 6250-296 9-26 Phaser 6250 Color Laser Printer Service Manual...
  • Page 392 PL 9.1 Xerographics - Service Parts List Table ID No. Part Number Name/Description 116-1597-00* Laser Unit 116-1452-00 Spring, ROS (1 per order) 108R00591* Imaging Unit, Phaser 6250 116-1453-00 Bias Housing Assembly 116-1454-00 Plunger, Stud (Biasing Buttons) (1 per order) 116-1598-00* Assembly, Chute Registration (with 7~10 and 12) Registration Clutch (NS) 116-1413-00...

  • Page 393: Pl 10.1 Holder Toner Cartridge Assembly

    PL 10.1 Holder Toner Cartridge Assembly 6250-497 9-28 Phaser 6250 Color Laser Printer Service Manual...
  • Page 394 PL 10.1 Toner Cartridge Holder Unit Assemblies - Service Parts List ID No. Part Number Qty Name/Description 116-1599-00* Holder, Toner Cartridge Assembly, Yellow 116-1600-00* Holder, Toner Cartridge Assembly, Magenta 116-1601-00* Holder, Toner Cartridge Assembly, Cyan 116-1602-00* Holder, Toner Cartridge Assembly, Black 116-1603-00* Sensor, No Toner 116-1604-00*...

  • Page 395: Pl 11.1 Frame And Drive Assemblies

    PL 11.1 Frame and Drive Assemblies 6250-297 9-30 Phaser 6250 Color Laser Printer Service Manual...
  • Page 396 PL 11.1 Frame and Drive Assemblies - Service Parts List Table ID No. Part Number Qty Name/Description Lever, Plate Left (NS) 116-1471-00 Lever, Bracket (1 per order) 116-1472-00 Lever, Link , Left 116-1473-00 Lever, Drum (1 per order) 116-1474-00 Lever, Spring (1 per order) 116-1475-00 Link Lever, Right Lever, Plate Right (NS)

  • Page 397: Pl 12.1 Electrical

    PL 12.1 Electrical S6200-240 9-32 Phaser 6250 Color Laser Printer Service Manual...
  • Page 398 PL 12.1 Electrical - Service Parts List Table ID No. Part Number Qty Name/Description 116-1612-00* Circuit Board, Engine Control 116-1488-00 Rear Fan 116-1489-00 Harness, Clamp Guide (1 per order) 650-4271-01* Image Processor Board, no configuration chip, no memory, no NVRAM, no Hard Drive 163-1459-00 IC, Memory NVRAM Configuration Chip = “i”...

  • Page 399: Pl 13.1 Harness Assemblies

    Harness Assemblies PL 13.1 6250-299 9-34 Phaser 6250 Color Laser Printer Service Manual...
  • Page 400 PL 13.1 - Harness Assemblies - Service Parts List Table ID No. Part Number Qty Name/Description 116-1616-00* Assembly, Harness, LVNC (J165-61) 116-1500-00 Assembly, Harness, DRV 1 (J11-J41) 116-1617-00* Assembly, Harness, DRV 2 (J12-J42) 116-1502-00 Assembly, Harness, LVRPG (J164-311) 116-1504-00 Assembly, Harness, ROSKA (J15-J151) 116-1503-00 Assembly, Harness, 24 V (J60-J163) 116-1505-00...

  • Page 401: Optional High-Capacity Feeder

    Optional High-Capacity Feeder PL 14.1 Paper Trays 3 & 4 6250-486 PL 14.1 Tray 3 & 4, Univeral Paper - Service Parts List Table ID No. Part Number Name/Description 116-1378-00* Universal Paper Tray (with 2~6) 116-1331-00 Paper Feed Roller Kit** **(2 interchangeable rollers per order) 116-1332-00 Assembly, Friction Clutch...

  • Page 402: Pl 14.2 High-Capacity Feeder Covers

    PL 14.2 High-Capacity Feeder Covers PL 14.2 High-Capacity Feeder Covers- Service Parts List Table ID No. Part Number Name/Description 116-1510-00 Cover, Left 116-1511-00 Cover, Right 116-1512-00 Cover, Front (1 per order) 116-0009-00 Casters, Locking (1 per order) 116-0008-00 Casters, Non-Locking (1 per order) 116-1514-00 Indicator, Paper (1per order) Guide Caster (NS)

  • Page 403: Pl 14.3 High-Capacity Feeder Guides And Turn Chute Assembly

    PL 14.3 High-Capacity Feeder Guides and Turn Chute Assembly 6250-483 9-38 Phaser 6250 Color Laser Printer Service Manual...
  • Page 404 PL 14.3 High-Capacity Feeder Guides and Chute - Service Parts List Table ID No. Part Number Name/Description Guide Assembly, Left (with 3 and 8) (NS) Guide Assembly, Right (with 5 and 6) (NS) 116-1515-00 Guide, Tray Left (1 per Tray) 116-1516-00 Guide, Tray Right (1 per Tray) 116-1343-00...
  • Page 405 PL 14.4 Paper Pick Assembly Trays 3 & 4 6250-484 9-40 Phaser 6250 Color Laser Printer Service Manual...

  • Page 406: Pl 14.4 Paper Pick Assembly Trays 3 & 4

    PL 14.4 Paper Pick Assembly Trays 3 & 4 - Service Parts List Table ID No. Part Number Name/Description 116-1517-00 Paper Pick Assembly, LTA (with 2~5, 7~23) Shaft, Feed 1 (NS) 116-1353-01 Paper Pick Roller Kit (2 per order) 116-1354-00 Sensor, No Paper, Low Paper 116-1355-00 Actuator, No Paper...

  • Page 407: Pl 14.5 High-Capacity Feeder Harness, Board And Motor

    PL 14.5 High-Capacity Feeder Harness, Board and Motor 6250-485 9-42 Phaser 6250 Color Laser Printer Service Manual...
  • Page 408 PL 14.5 High-Capacity Feeder Harness, Board, Motor - Service Parts List Table ID No. Part Number Name/Description 116-1622-00* Circuit Board, Lower Feeder 116-1519-00 Assembly, OPT Feeder Plug 116-1623-00* Assembly, Harness, Tray 3 116-1521-00 Assembly, Harness, Tray 4 116-1624-00* Assembly, Drive, Feeder Gear, Idler (NS, part of PL 3.3.99) 116-1354-00 Sensor, No Paper, Low Paper (1 per order)

  • Page 409: Optional 500-Sheet Feeder

    Optional 500-sheet Feeder PL 15.1 Paper Tray 3 6250-486 PL 15.1 Tray 3, Univeral Paper - Service Parts List Table ID No. Part Number Name/Description 116-1378-00* Universal Paper Tray (with 2~6) 116-1331-00 Paper Feed Roller Kit** **(2 interchangeable rollers per order) 116-1332-00 Assembly, Friction Clutch Holder, Retard (NS)

  • Page 410: Pl 15.2 500-Sheet Feeder Covers

    PL 15.2 500-sheet Feeder Covers 6250-427 PL 15.2 500-sheet Feeder Covers- Service Parts List Table ID No. Part Number Name/Description Cover, Left (NS) Cover, Right (NS) Indicator, Paper (1per order) (NS) Cover, Front (1 per order) (NS) 116-1626-00* Kit, Feet (4 Feet and 4 screws) Parts List 9-45...

  • Page 411: Pl 15.3 500-Sheet Feeder Guides And Turn Chute Assembly

    PL 15.3 500-sheet Feeder Guides and Turn Chute Assembly 6250-428 9-46 Phaser 6250 Color Laser Printer Service Manual...
  • Page 412 PL 15.3 500-sheet Feeder Guides and Chute - Service Parts List Table ID No. Part Number Name/Description Guide Assembly, Left (with 3 and 4) (NS) Guide Assembly, Right (with 5 and 6) (NS) 116-1515-00 Guide, Tray Left 116-1351-00 Paper Tray Stopper 116-1516-00 Guide, Tray Right 116-1343-00...

  • Page 413: Pl 15.4 Paper Pick Assembly Tray 3

    PL 15.4 Paper Pick Assembly Tray 3 6250-429 9-48 Phaser 6250 Color Laser Printer Service Manual...
  • Page 414 PL 15.4 Paper Pick Assembly Tray 3 - Service Parts List Table ID No. Part Number Name/Description 116-1517-00 Paper Pick Assembly, LTA (with 2~5, 7~23) Shaft, Feed 1 (NS) 116-1353-01 Paper Pick Roller Kit (2 per order) 116-1354-00 Sensor, No Paper, Low Paper 116-1355-00 Actuator, No Paper 116-1356-00...

  • Page 415: Pl 15.5 500-Sheet Feeder Harness, Board And Motor

    PL 15.5 500-sheet Feeder Harness, Board and Motor 6250-430 PL 15.5 500-sheet Feeder Harness, Board, Motor - Service Parts List Table ID No. Part Number Name/Description 116-1622-00* Circuit Board, Lower Feeder 116-1519-00 Assembly, OPT Feeder Plug 116-1623-00* Assembly, Harness, Tray 3 116-1526-00 Assembly, Harness, NPRSJ 116-1635-00*...

  • Page 416: Xerox Supplies And Accessories

    Xerox Supplies and Accessories Repair Kits, World Kits and Repacking Kits Description Part Number Kit, Gear, Paper Feed 116-1367-00 Kit, Bush, Exit Chute 116-1596-00* Kit, OHP Sensor with Harness 116-1459-00 Kit, Registration Sensor Actuator and 116-1627-00* Spring Kit, Printer Feet...
  • Page 417 Power Cords Description Part Number Cable PWR AUST 240 V, 96L 161-0066-11 Cable Assy SWISS 220/240 V, 50 Hz 161-0154-00 Cable Assy PWR. DANISH, 250 V 161-0240-00 Cable Assy PWR, PRC 161-0304-00 Power, 240 V, ARGENTINA 161-0307-00 Upgrade Kits and Options Description Part Number Internal Hard Drive, Service Part...
  • Page 418 Consumables Description Part Number Cyan Toner Cartridge, Standard-Capacity 106R00668* Cyan Toner Cartridge, High-Capacity 106R00672* Black Toner Cartridge, Standard-Capacity 106R00671* Black Toner Cartridge, High-Capacity 106R00675* Routine Maintenance Items Description Part Number Imaging Unit, Phaser 6250 108R00591* Fuser, Phaser 6250 110 V 115R00029* 220 V 115R00030*...
  • Page 419 Phaser Media (Continued) Description Part Number Phaser Glossy Coated Paper, A, 016-1704-00 100 Sheets Phaser Glossy Coated Paper, A4 016-1705-00 100 Sheets Phaser Color Printing Labels, A, 30 per, 016-1812-00 100 Sheets Phaser Color Printing Labels, A, 6 per, 016-1813-00 100 Sheets Phaser Color Printing Labels, A4, 14 per, 016-1814-00...
  • Page 420 Phaser Media (Continued) Description Part Number Phaser Digital Photo Paper, A4, 50 Sheets 016-2010-00 Phaser Premium Postcards, Letter (8.5 x 11 103R01016 in.), 100 Sheets Phaser Premium Postcards, A4 (210 x 103R01017 297mm), 100 Sheets Phaser Glossy Trifold Brochure, Letter (8.5 103R01018 x 11 in.), 100 Sheets Phaser Glossy Trifold Brochure, A4...
  • Page 421 9-56 Phaser 6250 Color Laser Printer Service Manual...

  • Page 422: Wiring Diagrams

    Wiring Diagrams In this chapter... Plug/Jack Locator Maps ■ Print Engine Wiring Diagrams ■ Printer Options Wiring Diagrams ■ Chapter...

  • Page 423: Plug/Jack Locator Maps

    Plug/Jack Locator Maps Use the table and maps in this section to locate specific Plug/Jack (P/J) connectors within the printer. To find the location of a P/J within the printer: Locate the P/J connector number in the first column of the P/J Location table. Locate the corresponding map and location number, such as M2-5, in the second column.
  • Page 424 Plug/Jack Locator Table (Continued) Connected to... Other end connected to... Motor Driver Board Engine Control Board Connects: Motor Driver Board, Paper Pick Assembly ( No Paper Sensor, Low Paper Sensor, Solenoid Feed, Clutch Turn) and Paper Size Switch Motor Driver Board Main Drive Assembly Motor Driver Board Developer Drive Assembly...
  • Page 425 Plug/Jack Locator Table (Continued) Connected to... Other end connected to... Connects: Engine Control Board, CRUM Harness Assembly, Toner Full Sensor Harness Assembly, EEPROM Circuit Board. EEPROM Harness Assembly Chute Assembly, In (Toner Full Sensor) Chute Assembly In EEPROM Harness Assembly (Toner Full Sensor) EEPROM Circuit Board (Yellow Engine Control Board...
  • Page 426 Plug/Jack Locator Table (Continued) Connected to... Other end connected to... CRUM Reader Board Motor Driver Board Paper Size Switch Assembly Motor Driver Board No Paper Sensor Motor Driver Board Low Paper Sensor Motor Driver Board Feed Solenoid Motor Driver Board Clutch Turn Assembly Motor Driver Board Holder Assembly MQ-Y...

  • Page 427: Map 1

    Map 1 FPC* 6250-306 * FPC = Front Panel Connector 10-6 Phaser 6250 Color Laser Printer Service Manual...

  • Page 428: Map 2

    Map 2 6250-307 10-7...

  • Page 429: Map 3

    Map 3 6250-308 10-8 Phaser 6250 Color Laser Printer Service Manual...

  • Page 430: Map 4

    Map 4 6250-309 10-9...

  • Page 431: High-Capacity Feeder Plug/Jack Locator Table

    High-Capacity Feeder Plug/Jack Locator Table P/J No. Connect to... Other end connected to... Circuit Board, Lower Feeder Assembly, Harness HCF-PLUG Circuit Board, Lower Feeder Tray 3 Harness Assembly Circuit Board, Lower Feeder Tray 4 Harness Assembly Circuit Board, Lower Feeder Assembly, HCF Motor Harness Assembly, Harness HCF Main Circuit Board, HCF...

  • Page 432: Map 5

    Map 5 6250-487 10-11...

  • Page 433: 500-Sheet Feeder Plug/Jack Locator Table

    500-sheet Feeder Plug/Jack Locator Table P/J No. Connect to... Other end connected to... Circuit Board, Lower Feeder Assembly, Harness STF-PLUG Circuit Board, Lower Feeder Tray 3 Harness Assembly Circuit Board, Lower Feeder Not connected Circuit Board, Lower Feeder Assembly, STF Motor Harness Assembly, Harness STF Main Circuit Board, STF Switch, Paper Size (T3)

  • Page 434: Map 6

    Map 6 6250-431 10-13...

  • Page 435: Print Engine Wiring Diagrams

    Print Engine Wiring Diagrams Notations used in Wiring Diagrams Plug Jack Clutch/Solenoid Motor Optical Sensor 6250-499 10-14 Phaser 6250 Color Laser Printer Service Manual...

  • Page 436: Main Wiring Diagram

    Main Wiring Diagram 10-21 10-16 FUSER ASSY HARNESS ASSY AC SW P/J162 P/J161 PL8.1.1 PL12.1.11 ENGINE CONTROL BOARD FAN REAR P/J232 PL12.1.1 P/J166 PL12.1.2 P/J2362 P/J24 P/J138 P/J13 MOTOR DRIVER BOARD PL12.1.12 10-17 10-22 SWITCH ASSY SIZE LVPS P/J47 P/J471 LASER UNIT PL3.2.4 P/J151...

  • Page 437: Power Supplies

    Power Supplies ENGINE CONTROL BOARD LVPS MOTOR DRIVER BOARD PL12.1.1 PL12.1.10 PL12.1.12 Interlock Interlock +24VDC +24VDC P/J41 P/J11 I/L +24VDC I/L Switch P/J163 P/J60 +24VDC I/L +24VDC I/L_OPEN +24VDC P/J41 P/J11 Supply P/J163 P/J60 +5VDC +5VDC P/J165 P/J61 P/J41 P/J11 +5VDC +5VDC +5VDC...

  • Page 438: Paper Tray 2

    Paper Tray 2 ENGINE MOTOR DRIVER SWITCH ASSY CONTROL BOARD SIZE BOARD PL12.1.12 PL3.2.4 P/J12 P/J42 P/J47 P/J471 PL12.1.1 TRAY2 SIZE0 SWITCH ON(L)+3.3VDC TRAY2 SIZE1 SWITCH ON(L)+3.3VDC TRAY2 SIZE2 SWITCH ON(L)+3.3VDC +3.3VDC P/J47 P/J472 PULL UP +3.3VDC P/J12 P/J42 TRAY2 NO PAPER SENSED(H)+3.3VDC NO PAPER SENSOR +3.3VDC PL3.3.4...

  • Page 439: Drive Section

    Drive Section ENGINE MOTOR DRIVER CONTROL BOARD BOARD PL12.1.12 PL12.1.1 Interlock +24VDC DEVELOPER DRIVE ASSY P/J11 P/J41 DEVE F/H PL11.1.13 P/J49 DEVE CW/CCW DEVE_U Deve DEVE CLOCK DEVE_V Motor XDEVE ENA DEVE_W Control DA_DEVEMOT Interlock +24VDC MAIN DRIVE ASSY P/J11 P/J41 MAIN CLOCK PL11.1.14...

  • Page 440: Developer Section 1

    Developer Section 1 ENGINE MOTOR CONTROL DRIVER BOARD BOARD PL12.1.12 PL12.1.1 +5VDC P/J51 P/J701 +5VDC P/J12 P/J42 NO TONER(Y) (L) +3.3VDC NOTNR_Y SENSOR NO TONER (Y) PL10.1.5 +5VDC P/J51 P/J702 +5VDC P/J12 P/J42 NO TONER(M) (L) +3.3VDC NOTNR_M SENSOR NO TONER (M) PL10.1.5 +5VDC P/J51...

  • Page 441: Developer Section 2

    Developer Section 2 ENGINE MOTOR DRIVER BOARD HOLDER ASSY Y CONTROL PL12.1.12 PL10.1.1 BOARD Interlock PL12.1.1 +24VDC Toner Motor(Y) P/J51 P/J511 I/L +24VDC P/J11 P/J41 TMOT_Y_A TMOT_Y_A TMOT_Y_B TMOT_Y_B Toner Motor(Y) TMOT_Y_XA TMOT_Y_XA Control TMOT_Y_XB TMOT_Y_XB HOLDER ASSY M PL10.1.2 Interlock +24VDC Toner Motor(M)

  • Page 442: Fuser Assembly

    Fuser Assembly FUSER ASSY PL8.1.1 EEPROM BOARD P/J145 J232 P321 P/J144 ENGINE EEPROM DATA PL10.1.14 CONTROL EEPROM CLOCK BOARD PL12.1.1 +3.3VDC Fuser EEPROM +3.3VDC P/J13 P138 J138 J232 P321 P323 PULL UP +3.3VDC Exit Sensor EXIT PAPER SENSED(L)+3.3VDC P/J13 P138 J138 J232 P321...

  • Page 443: Laser Unit

    Laser Unit LASER UNIT PL9.1.1 ENGINE CONTROL Scanner Motor BOARD P/J15 P/J151 P/J152 XPDATA_A_Y PL12.1.1 XPDATA_B_M XPDATA_C_C XPDATA_D_K Quad MO_A_Y Beam MO_B_M Laser Diode MO_C_C MO_D_K VL1_A_Y VL1_B_M P/J153 SOS PWB VL1_C_C VL1_D_K +5VDC +5VDC Interlock SCANNER MOTOR CLOCK +24VDC SOS SENSED(L) +3.3VDC I/L +24VDC SCANNER MOTOR ON(L)+5VDC...

  • Page 444: Xerographics 1

    Xerographics 1 ENGINE CONTROL BOARD PL12.1.1 +5VDC P/J140 P141 J141 P/J142 +5VDC TONER FULL SENSED(H)+3.3VDC SENSOR TONER FULL PL5.1.13 CTD SENSOR (ADC) ASSY PL5.1.11 +5VDC P/J13 P1361 J1361 P/J136 ADC VOUT +5VDC ADC MONITOR GLED +5VDC P/J24 P2361 J2361 J231 +5VDC ENV HUMI ENV TEMP...

  • Page 445: Xerographics 2

    Xerographics 2 ENGINE CONTROL BOARD PL12.1.1 Sub-HVPS Interlock PL10.1.15 +24VDC P/J13 P/J5011 I/L +24VDC AGND 3.0V_REF HV_REF_BTR_P HV_REF_BTR_M HV_REF_DTS BTR_P ON(L)+24VDC BTR_M ON(L)+24VDC DTS ON(L)+24VDC HV_MONI_BTR_V P/J702 IDT2 P/J5030 P/J5020 P/J802 IDT2 CLEANER P/J701 IDT1 P/J801 IDT1 CLEANER P/J805 P/J804 TRANSFER ROLLER PL8.1.12...

  • Page 446: Paper Feed

    Paper Feed ENGINE CONTROL BOARD PL12.1.1 +3.3VDC P/J13 P139 J139 P/J133 PULL UP +3.3VDC DUP JAM SENSED(L)+3.3VDC +3.3VDC DUP JAM SENSOR PL6.1.4 P/J13 P139 J139 P/J134 PULL UP +3.3VDC FULL STACK SENSED(H)+3.3VDC +3.3VDC FULL STACK SENSOR PL6.1.4 P/J13 P139 J139 P/J135 PULL UP +3.3VDC MSI NO PAPER SENSED(H)+3.3VDC...

  • Page 447: Image Processor Board

    Image Processor Board ENGINE CONTROL IMAGE PROCESSOR BOARD BOARD PL12.1.1 PL12.1.4 P/J14 FRONT PANEL PL.1.1.1 FPC* P/J22 P/J221 J2211 P220 FP Gnd FP _ RxD FP Gnd FP _ TxD FP Gnd FP _ Sts FP Gnd FP _ Rst LVDC Gnd P/J168 LVDC Gnd...

  • Page 448: Printer Options Wiring Diagrams

    Printer Options Wiring Diagrams High Capacity Feeder Main Wiring Diagram ENGINE LOWER CONTROL FEEDER BOARD BOARD PL12.1.1 PL14.5.1 PAPER SIZE SWITCH (T3) P/J82 P/J821 PL14.3.6 P/J21 P/J210 P/J810 P/J81 No Paper Sensor (T3) P/J822 PL14.4.4 Low Paper Sensor (T3) P/J823 PL14.5.7 DRIVE ASSY FEEDER P/J131...

  • Page 449: Drive Section (Hcf)

    Drive Section (HCF) 10-28 Phaser 6250 Color Laser Printer Service Manual...

  • Page 450: Paper Tray 3

    Paper Tray 3 10-29...

  • Page 451: Paper Tray 4

    Paper Tray 4 10-30 Phaser 6250 Color Laser Printer Service Manual...

  • Page 452: 500-Sheet Feeder Main Wiring Diagram

    500-sheet Feeder Main Wiring Diagram ENGINE LOWER CONTROL FEEDER BOARD BOARD PL15.5.1 PL12.1.1 PAPER SIZE SWITCH P/J82 P/J821 (TRAY 3) PL15.3.6 P/J21 P/J210 P/J810 P/J81 No Paper Sensor (T3) P/J822 PL15.4.4 Low Paper Sensor (T3) P/J823 PL15.5.6 DRIVE ASSY FEEDER SINGLE P/J131 P/J84 PL15.5.5...

  • Page 453: Drive Section (Stf)

    Drive Section (STF) 10-32 Phaser 6250 Color Laser Printer Service Manual...

  • Page 454: Paper Tray 3

    Paper Tray 3 10-33...
  • Page 455 10-34 Phaser 6250 Color Laser Printer Service Manual...

  • Page 456: A Appendix

    Appendix Contents... Printer Status Codes ■ Appendix...
  • Page 457 Printer Status Codes Printer status codes that appear in the Service Usage Profile are defined in the following table. The code listings are generally in numerical order although some errors without assigned codes are interspersed in the list. Refer to the "Error Messages and Codes Summary Table"...
  • Page 458 Replace Magenta Toner Cartridge Replace Yellow Toner Cartridge Replace Black Toner Cartridge Non-Phaser 6250 Fuser Non-Xerox Imaging Unit Replace Non-Xerox Cyan Toner Cartridge Replace Non-Xerox Magenta Toner Cartridge Replace Non-Xerox Yellow Toner Cartridge Replace Non-Xerox Black Toner Cartridge Environment Sensor Failure...
  • Page 459 Remove Ribbon From Cyan Toner Cartridge Remove Ribbon From Magenta Toner Cartridge Remove Ribbon From Yellow Toner Cartridge Remove Ribbon From Black Toner Cartridge The Cyan Toner Cartridge is not a genuine Xerox product The Magenta Toner Cartridge is not a genuine Xerox product...

  • Page 460: Index

    Index Numerics CMYK Sample Page Color Calibration 600 x 600 Service Test Print Color Registration Color Registration Control Consumable Life Counter Behavior 1-10 Consumables AC Power Supply Troubleshooting 4-11 Controller to Engine Communications AC Switch Harness Assembly 8-98 Failure 3-74 Actuator, I/L 8-96 Cover Front...
  • Page 461 Route 2-34 Fuser Failure 3-65 Earth Ground Circuit Board 8-97 Fuser Fan EEPROM Board 8-85 Fuser Fan Failure 3-68 Electrical 2-41 9-32 Fuser Firmware Failure 3-73 Electrical Specifications 1-13 Fuser Removal Electrostatic Discharge (ESD) Precautions 1-vii Engine Control Circuit Board 8-107 3-71 Engine Firmware Failure...
  • Page 462 Imaging Unit Firmware Failure 3-72 Link Actuator 8-32 8-124 8-143 Imaging Unit is at End of Life 3-38 Load Tray 1 with (size) (type) 3-58 Imaging Unit Removal Load Tray with (size) (type) 3-60 3-62 Incomplete Fusing or Cold Offset 5-23 Low Paper Indicator 8-27...
  • Page 463 Phaser 6250 Front Panel Configuration 8-145 No/Low Paper Sensor 8-30 Physical Dimensions and Clearances Non-Phaser 6250 Fuser 3-78 1-11 Non-Xerox Imaging Unit 3-79 Plug/Jack Locator Maps 10-2 POST Diagnostic Test Descriptions POST Faults PostScript NVRAM Resets Operating System and Application...
  • Page 464 Removal - Full Stack Sensor 8-50 Service Test Prints Removing RMIs and Consumables Servicing Instructions Removing Routine Maintenance Items Single Tray Feeder Covers 9-45 and Consumables Single Tray Feeder Guides and Turn Removing the Duplex Actuator 8-51 Chute Assembly 9-46 Repeating and/or Random Spots 5-19 Single Tray Feeder Harness, Board and...
  • Page 465 Using the Parts List Using the Troubleshooting Procedures Voltage Measurements Windows printing problems 4-19 Wrong 3-58 3-60 3-62 Xerographics 2-35 9-26 Xerographics 1 10-23 Xerographics 2 10-24 Xerox Supplies and Accessories 9-51 Phaser 6250 Color Laser Printer Index – 6...
  • Page 467 071-0869-00...

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