Xerox Phaser 6280 User Manual

Xerox Phaser 6280 User Manual

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Summary of Contents for Xerox Phaser 6280

  • Page 1: User Guide

    Phaser ® 6280 Color Printer Phaser 6280 ® User Guide...
  • Page 2 Novell®, NetWare®, and IPX/SPX™ are trademarks of Novell, Incorporated in the United States and/or other countries. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks.
  • Page 3: Table Of Contents

    Moving the Printer ........
  • Page 4 Manually Setting the Printer’s IP Address........
  • Page 5 Run Black............... . . 114 Phaser® 6280 Printer...
  • Page 6 Messages About the Printer and Other Items ....... . .
  • Page 7: Printer Information

    This chapter includes: • User Safety on page 8 • Printer Specifications on page 14 • Regulatory Information on page 15 • Material Safety Data Sheet on page 17 • Product Recycling and Disposal on page 18 Phaser® 6280 Printer...
  • Page 8: User Safety

    3. Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
  • Page 9: Laser Safety

    Printer Location Place the printer in a dust-free area within a temperature range of 41° F to 90° F (5° C to 32° C) and a relative humidity range of 15 percent to 85 percent.
  • Page 10 Do not place the printer in direct sunlight to avoid exposing light-sensitive components when the doors are open. • Do not place the printer in line with the cold air flow from an air conditioning system. Phaser® 6280 Printer User Safety...
  • Page 11 Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 12: Moving The Printer

    Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer: • Turn off the printer and unplug all power cables before moving the printer. • Always use two people to lift the printer. • Always lift the printer from the designated lift points.
  • Page 13: Safety Symbols Marked On Product

    Do not tilt the printer more than 10 degrees to the front/back or right/left. Tilting more than 10 degrees may lead to consumables inside the printer spilling out. Note: The rear side of this printer is heavier than the front. Be aware of this weight difference when moving the printer.
  • Page 14: Printer Specifications

    Standby: less than 95 W (fuser on), Continuous color printing: less than 460 W, Continuous monochrome printing: less than 460 W This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet. NERGY Default time to Power Saver is 30 minutes W = Watts.
  • Page 15: Regulatory Information

    • Consult your reseller or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 16: European Union

    European Union The CE mark applied to this product symbolizes Xerox’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: • December 12, 2006: Low Voltage Directive 2006/95/EC • December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment.
  • Page 17: Material Safety Data Sheet

    Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6280 printer, go to: • United States and Canada: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/contacts. Material Safety Data Sheet...
  • Page 18: Product Recycling And Disposal

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information. Product Recycling and Disposal...
  • Page 19: North America

    For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain, lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 20: Printer Features

    • Power Saver Mode on page 27 • Checking Status of Print Data • Displaying Optional Accessory Configuration and Paper Tray Settings • More Information on page 30 on page 21 on page 28 Phaser® 6280 Printer on page 29...
  • Page 21: Main Components And Their Functions

    2. Output tray 3. Control panel 4. Button A for opening the front door 5. Power switch 6. Tray 1 (MPT) 7. Tray 2 8. Tray 3 / 550 Sheet Feeder Main Components and Their Functions 6280-001 Phaser® 6280 Printer...
  • Page 22: Rear View

    2. USB port Internal View 1. Fuser 2. Print cartridge 3. Transfer unit 4. Button A for opening the front door Main Components and Their Functions 6280-002 3. Network connector 4. Optional memory slot 6280-003 1. Duplex unit Phaser® 6280 Printer 6280-004...
  • Page 23 Phaser 6280 Configurations Features Memory Configuration* Print Speed (Color/Mono) Letter Resolutions (dpi) Standard Enhanced Ethernet Interface Tray 1 (MPT) (150 Sheet) Tray 2 (250 Sheets) 550-Sheet Feeder Duplex Unit Wireless LAN Duplex (Color/Mono) Letter * All configurations have one memory slot supporting 256 MB/512 MB/1024 MB DDR2 DIMMs, to a maximum of 1152 MB.
  • Page 24: Options

    You can order additional memory, trays, multi-protocol card, and a duplex unit if these items are not standard on your printer. Memory The printer features one slot that accepts 256, 512 or 1024 MB of DDR2 DIMMs. Duplex Unit The duplex unit enables 2-sided printing.
  • Page 25: Control Panel

    7. Error The red light indicates an error condition. 8. Ready The green light indicates that the printer is ready to receive data from the computer. If the light is blinking, the printer is busy receiving data. Phaser® 6280 Printer...
  • Page 26: Information Pages

    Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.
  • Page 27: Power Saver Mode

    When no print data is received for 30 minutes (default), the printer will enter Power Saver mode. The time ranges that can be specified for the printer to enter Power Saver mode are 5 to 60 minutes. Consumption of power during the Power Saver mode is 7 W or less and the time required to exit from Power Saver mode to a print-ready status is about 20 seconds.
  • Page 28: Checking Status Of Print Data

    3. Select PrintingScout. 4. Select PrintingScout Help. Checking in CentreWare Internet Services You can check the status of the print job sent to the printer at the Jobs tab of CentreWare Internet Services. To reach CentreWare Internet Services, see Starting CentreWare IS page 145.
  • Page 29: Displaying Optional Accessory Configuration And Paper Tray Settings

    Displaying Optional Accessory Configuration and Paper Tray Settings Print the Configuration page to view the current optional information about your printer, including duplex unit, hard drive, and paper trays: 1. On the control panel, press the Menu button, select Information Pages , and then press the OK button.
  • Page 30: More Information

    More Information Obtain information regarding your printer and its capabilities from the following sources. Resources Information Installation Guide* Quick Use Guide* User Guide (PDF)* Quick Start Tutorials (English only) Video Tutorials Recommended Media List Online Support Assistant Technical Support Information pages * Also available on the Support website.
  • Page 31: Network Basics

    Configuring the Network Address • Installing the Printer Drivers on page 39 This chapter provides basic information about setting up and connecting to your printer. See also: (English Only) Using CentreWare Internet Services tutorial Using the Windows Printer Driver tutorial...
  • Page 32: Overview Of Network Setup And Configuration

    Overview of Network Setup and Configuration To set up and configure over the network: 1. Connect the printer to the network using the recommended hardware and cables. 2. Turn on the printer and the computer. 3. Print the Configuration page and keep it for referencing network settings.
  • Page 33: Choosing A Connection Method

    Choosing a Connection Method Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware are generally not included with your printer and must be purchased separately.This section...
  • Page 34: Connecting Via Usb

    USB Connection A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection (2.0 for best results).
  • Page 35: Configuring The Network Address

    If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information. If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.
  • Page 36: Dynamic Methods Of Setting The Printer's Ip Address

    You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP. Note: You can view the printer's IP address at any time. On the control panel, select Menu . Then select Information Pgs and press the OK button. Finally, select Configuration , and then press the OK button.
  • Page 37: Manually Setting The Printer's Ip Address

    If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.
  • Page 38 CentreWare IS, click the the CentreWare IS Online Help. After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS. 1. Launch your web browser. 2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
  • Page 39: Installing The Printer Drivers

    Macintosh OS X, Version 10.3 and Higher Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver...
  • Page 40: Windows 2000 Or Later

    2. Click the Language button, select your language, and click OK. 3. Select Install Printer Driver . 4. Click I Agree to accept the license agreement, and show the Xerox Print Driver Installation window. 5. Select the Phaser 6280 driver and click Install to show the Installation Options window.
  • Page 41: Macintosh Os X, Version 10.3 And Higher

    5. Confirm that the first drop-down menu is set to Bonjour (Rendezvous) . 6. Select the printer in the window. 7. Select Xerox from the list of manufacturers in the Printer Model drop-down menu. 8. Select the appropriate printer model from the list of available devices.
  • Page 42 6. Enter the printer’s IP address in the Printer Address field. 7. Verify that the Queue Name field is blank. 8. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. 9. Click the Add button. The printer is added to the list.
  • Page 43 4. Click the Add button. 5. Select the Default Browser in the Printer Browser window 6. Select the Xerox Phaser 6280 Bonjour printer in the list of available printers. If Printer Browser does not show the appropriate printer, select Xerox from the lower drop-down menu.
  • Page 44 5. Type the printer’s IP address in the Address field. 6. Make sure Queue is blank. 7. Click Print Using > Xerox, and select the corresponding printer model PPD file. 8. Click the Add button. The printer is added to the list.
  • Page 45: Printing Basics

    Printing Custom Size or Long Paper • Printing Confidential Documents - Secure Print • Print After Checking Printing Result - Proof Print on page 50 on page 65 on page 82 on page 85 on page 87 Phaser® 6280 Printer...
  • Page 46: Supported Paper And Media

    Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 6280 printer. They are guaranteed to produce excellent results with your printer.
  • Page 47: Paper That Can Damage Your Printer

    Printing Custom Size or Long Paper Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.
  • Page 48: About Paper

    About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows:...
  • Page 49: About Paper

    Height: 210 Folio (8.5 x 13 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Custom – 163 g/m , 17–43 lb. Bond) – 215.9 mm (5.83–8.5 in.) – 355.6 mm (8.27–14 in.) Phaser® 6280 Printer About Paper...
  • Page 50: Setting Paper Types And Sizes

    4. Select Paper Type , and then press the 5. Select the correct paper type for the loaded paper, and then press the 6. Press the button. Menu Setting Paper Types and Sizes button. button. button. Phaser® 6280 Printer button.
  • Page 51: Setting Paper Sizes

    Note: Select Driver Size when you set a custom size paper from Tray 1 (MPT). 5. Select the paper size, and then press the OK button. 6. Press the button. Menu Setting Paper Types and Sizes button. button. button. Phaser® 6280 Printer...
  • Page 52: Loading Paper

    216.0 mm (3 – • Length: 127.0 355.6 mm (5 – • You can load media that is 65 on page 52 www.xerox.com/office/6280support 220 g/m , 17 – 8.5 in.) – 14 in.) – 163 g/m 43 lb. Bond) for duplex printing.
  • Page 53: Loading Paper

    To load paper in Tray 1 (MPT): 1. Gently pull open the Tray 1 (MPT) cover. 2. Slide the width guides to the edge of the tray. The width guides should be fully extended. 6280-018 6280-019 Phaser® 6280 Printer Loading Paper About Paper...
  • Page 54 When MPT Mode is set to Panel Specified , you need to set the paper type and size settings for the tray on the control panel in advance. See also: Setting Paper Types and Sizes 6280-011 6280-020 on page 50 Phaser® 6280 Printer Loading Paper...
  • Page 55: Loading Paper In Trays 2-3

    Do not remove the tray during printing. It may cause a paper jam. 1. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.
  • Page 56 [8.5] position. 3. Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size. The guide clicks into place. 6280-013 6280-014 Phaser® 6280 Printer Loading Paper...
  • Page 57 Note: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. 6280-016 Phaser® 6280 Printer Loading Paper 6280-015...
  • Page 58 Loading Paper 7. Insert the tray into the printer, and push until it stops. 6280-017 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Phaser® 6280 Printer...
  • Page 59: Selecting Printing Options

    Selecting Options for an Individual Job (Macintosh) Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.
  • Page 60: Selecting Options For An Individual Job (Windows)

    1. With the desired document or graphic open in your application, access the Print dialog box. 2. Select the Phaser 6280 printer, select the Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 61 • Image Orientation • Booklet/Poster/Mixed Document/Rotation layout • Output Size • Margin Shift • Watermarks • Overlays • Skip Blank Pages • Draft Mode • Banner Sheet • Size Mismatch • Graphics Settings • Font Settings Phaser® 6280 Printer Enabling...
  • Page 62: Selecting Options For An Individual Job (Macintosh)

    Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.
  • Page 63 • Color balance (C, M, Y, K) • Media handling • Printer specific options • Summarizes the driver selections • Color sync or in printer • Profile selection • Cyan toner cartridge • Magenta toner cartridge • Yellow toner cartridge •...
  • Page 64 • Print quality • RGB color corrections neutral grays • Image smoothing • Print quality/color • Color adjustment • Color balance (C, M, Y, K) • Media handling • Printer specific options • Summarizes the driver selections Phaser® 6280 Printer...
  • Page 65: Printing On Both Sides Of The Paper

    66 Note: For information about manual two-sided printing, go to the Online Support Assistant at www.xerox.com/office/6280support. Automatic 2-Sided Printing Guidelines Automatic 2-sided printing is available from the Phaser 6280DN configuration. Before printing a 2-sided document, verify that the paper is a supported size for the tray. For a list...
  • Page 66: Binding Edge Options

    Selecting 2-Sided Printing To select automatic 2-sided printing: 1. Insert paper in the tray. For more information, see 2. In the printer driver, select 2-sided printing as shown in the following table, and then press the button. To select automatic 2-sided printing:...
  • Page 67: Printing On Specialty Media

    Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
  • Page 68: Printing On Specialty Media

    To print on transparencies using the PostScript print driver, display the Paper/Output tab. 1. From the File menu, select Print . 2. Select this printer as the printer to be used and click Preferences or Properties. 3. Select the Paper/Output tab.
  • Page 69: Printing Envelopes

    Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 70 See also: About Paper on page 48 To load envelopes in Tray 1 (MPT): 1. Insert the envelopes with the side to be printed facedown . 6280-010 2. Slide the paper guides to the size of the envelope. Phaser® 6280 Printer...
  • Page 71 To print on envelopes using the PostScript print driver, display the Paper/Output tab. 1. From the File menu, select Print . 2. Select this printer as the printer to be used and click Preferences or Properties. 3. Select the Paper/Output tab.
  • Page 72: Printing Labels

    Print only on one side of the sheet of labels. • Do not use any sheet where labels are missing; it may damage the printer. • Store unused labels flat in their original packaging. Leave the sheets of labels inside the original packaging until ready to use.
  • Page 73 • Do not load more than 25 sheets. 4. In the printer driver, select either Labels as the paper type or Tray 1 (MPT) as the paper tray, and click OK. 5. If the printer is set to Panel Specified , the control panel asks for media type and size.
  • Page 74 Printing Labels from Trays 2-3 1. Pull the tray out of the printer. 2. If necessary, open the paper guides: • Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size. The guide clicks into place.
  • Page 75 4. Insert the label sheets into the tray. Place the side to be printed face up with the top of the page toward the front of the printer. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams.
  • Page 76 Select Paper Type , and then press the e. Select Labels , and then press the 8. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper tray. Printing on Specialty Media...
  • Page 77: Printing Glossy Paper

    • Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer. Printing Glossy Paper from Tray 1 (MPT) 1. Gently pull open the Tray 1 (MPT) cover and open the paper guides.
  • Page 78 • Do not load more than 25 sheets. 4. In the printer driver, select either Glossy Paper as the paper type or Tray 1 (MPT) as the paper tray, and click OK. 5. If the printer is set to Panel Specified , the control panel asks for media type and size.
  • Page 79 Printing Glossy Paper from Trays 2-3 1. Pull the tray out of the printer. 2. If necessary, open the paper guides: • Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size. The guide clicks into place.
  • Page 80 Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. The following illustration indicates the maximum fill line for transparencies, labels, and glossy paper. Printing on Specialty Media 6280-048 Phaser® 6280 Printer 6280-015...
  • Page 81 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. 6. Insert the tray into the tray slot, and push the tray completely into the printer. 7. On the control panel, select the glossy paper type: a.
  • Page 82: Printing Custom Size Or Long Paper

    When setting the paper size on the print driver and control panel, be sure to specify the same size as the actual paper used. Setting the wrong size for printing will cause printer failure. This is especially true if you configure a bigger size when using a narrow width paper.
  • Page 83: Printing On Custom Size Paper

    The procedure to print on custom size paper using the PCL print driver is as follows. 1. From the File menu, select Print . 2. Select this printer as the printer to be used and click Preferences or Properties . 3. Select the Paper/Output tab.
  • Page 84 The procedure to print on custom size paper using the PostScript print driver is as follows. 1. From the File menu, select Print . 2. Select this printer as the printer to be used and click Preferences or Properties . 3. Select the Paper/Output tab.
  • Page 85: Printing Confidential Documents - Secure Print

    The procedure to configure Secure Print using the PCL or PostScript print driver is as follows. Follow the steps for the secure print settings at the computer and send data to the printer for printing. Then, follow the steps for the output procedure at the printer to output the printed pages.
  • Page 86 9. If you want the printer to automatically name the document using a time stamp, in the Retrieve Document Name field, select Use Existing Name. 10. Click OK twice to accept the Secure Print settings, and then click Print to send the job.
  • Page 87: Print After Checking Printing Result - Proof Print

    The procedure to configure Proof Print using the PCL or PostScript print driver is as follows. First of all, carry out the proof print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the printed pages.
  • Page 88 Printing from the Control Panel This section explains the procedure to print and delete data stored in the printer by Proof Print. 1. On the control panel, press the menu. 2. Select Proof Print , and then press the 3. Select your user name, and then press the 4.
  • Page 89: Using The Control Panel Menus

    Using the Control Panel Menus This chapter includes: • Control Panel Menus on page 91 • Description of Menu Items on page 93 • Menu List on page 105 Phaser® 6280 Printer...
  • Page 90: Control Panel Menus

    Billing Meters Use the Billing Meters menu to display the printed paper counts on the control panel. Each menu is configured in different levels. Set the printer settings by selecting the objective menus or items structure level. See also: Description of Menu Items on page 93 Phaser®...
  • Page 91: Changing Menu Settings

    5. Press the Up Arrow or Down Arrow button to change the number of minutes that the printer will wait before entering Power Saver mode. 6. Press the OK button to confirm your settings. The settings that have been confirmed are displayed with the affix “*”.
  • Page 92: Description Of Menu Items

    Specify the paper size and orientation for each tray. • Tray 1 (MPT) (default: Driver Size) • Tray 2 (default: Auto) • Tray 3 (default: Auto) For details, refer to Setting Paper Types Description of Menu Items on page 50. on page 50. Phaser® 6280 Printer...
  • Page 93: Description Of Menu Items

    Also, when the paper size and type setting for each tray is the same, printing continues by changing the feeding tray if the paper in the specified tray has run out. Description of Menu Items Phaser® 6280 Printer...
  • Page 94: Information Pages

    Prints information of up to the latest 42 errors that occurred in this printer. Print Meter Prints a print meter. Stored Documents Prints a list of documents stored in the printer when using the secure print and sample print feature. For details, refer to Print After Checking Printing Result - Proof Print Printing Information Pages Information pages are printed from the control panel.
  • Page 95: Billing Meters

    Checking Page Counts on page 149 Admin Menu This menu contains these submenus: • Network Setup • USB Setup • System Setup • Maintenance Mode • PCL Setup • PostScript Setup • Control Panel Description of Menu Items Phaser® 6280 Printer...
  • Page 96: Network Setup

    The settings in the Network Setup menu cannot be set when entering this menu during printing. • You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again. Item...
  • Page 97: Usb Setup

    Select either Enable or Disable. Adobe Protocol Specifies the PostScript communication protocol: Standard, BCP, TBCP, Binary, or Auto. System Setup System Setup menu is used to make the printer operation settings, such as for alarm and power saver mode. Item Description PowerSaver Timer Specify the transitional time to Power Saver between 5 and 60 minutes in increments of 1 minute.
  • Page 98 Prints the user ID on the bottom right of the sheet of paper. Print Text Specifies whether the printer outputs PDL data, which is not supported by the printer, as text when the printer receives it. Text data is printed on A4 or Letter size paper. • Off (default) Does not print the received data.
  • Page 99 Set the units for the custom paper size to millimeters (mm) or inches. • millimeter (mm) (default) The paper size is displayed in millimeters • inch (") The paper size is displayed in inches. Description of Menu Items Phaser® 6280 Printer...
  • Page 100: Maintenance Mode

    Initializes the settings stored in the NVM except for the network settings. The NVM is a nonvolatile memory that stores the printer settings even after the power is turned off. After executing this function and restarting the printer, all the menu parameters are reset to their default values.
  • Page 101: Pcl Setup

    Specifies the form line (the number of lines per form). The default is 60. You can specify a value between 5 and 128 in increments of 1. Quantity Specifies the copies to be printed between 1 to 999. The default is 1. Description of Menu Items Phaser® 6280 Printer...
  • Page 102: Postscript Setup

    CR=CR-LF, LF=CR-LF, FF=CR-FF Default Color Specifies the color mode to Color or Black. This settings is used when the color printing mode setting is not specified for the print job that is sent to the printer. • Black (default) Prints in black and white mode.
  • Page 103 Control Panel Specifies whether to limit menu operations with a password to avoid changing the printer settings by accident. Item Description Panel Lock Specifies whether to limit the menu operations with a password. Selecting On requires the operator to enter the password. If On is set, then you must enter the password to use the Admin Menu.
  • Page 104: Menu List

    Arrow button (moves to the left) left OK button Confirm setting Reset settings to default Press Up Arrow and Down Arrow button at the same value time. See also: Description of Menu Items on page 93 Phaser® 6280 Printer Menu List...
  • Page 105: Print Quality

    Print Quality This chapter includes: • Print-Quality Problems on page 107 • Color Registration on page 111 Phaser® 6280 Printer...
  • Page 106: Print-Quality Problems

    Symptom Reason/Action Faded printouts Multiple colors faded: • The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. • The paper is outside the recommended specification range. Replace the media with a recommend size and type, and confirm that your control panel settings are correct.
  • Page 107 Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. See The transfer unit is old or damaged. Replace the transfer unit. The print cartridges are not Xerox print cartridges. • Check the condition of the print cartridge, and replace as necessary. •...
  • Page 108 The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary.
  • Page 109 Condensation inside the printer causes partial blanks or creased paper. Turn the printer on, and leave it on, for at least one hour to get rid of the condensation. If the problems still occurs, see the Xerox Support website, www.xerox.com/office/6280support, for assistance.
  • Page 110: Color Registration

    Color Registration Color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. For more information, see Checking Page Counts Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment.
  • Page 111: Color Registration

    (magenta), and C (cyan) lines are next to the “0” line. If “0” is not next to the straightest lines, determine the values and adjust again. Note: After printing the Color Registration Correction Chart, do not turn off the printer until the printer motor has stopped running. Phaser® 6280 Printer...
  • Page 112: Enabling/Disabling Automatic Color Registration

    4. Press the Up Arrow or Down Arrow button until Auto Regi Adj is displayed, and then press the Forward Arrow or OK button. 5. Press the Up Arrow or Down Arrow button to turn automatic color registration On or Off . Phaser® 6280 Printer Color Registration...
  • Page 113: Run Black

    When a color laser printer runs out of toner, users are typically unable to print until a new toner cartridge is installed. When a Phaser 6280 runs out of cyan, magenta, or yellow toner it can still print in black and white. This feature is known as “Run Black.”...
  • Page 114: Troubleshooting

    116 • Problems With the Printer on page 131 • Control Panel Error Messages • Getting Help on page 139 See also: Troubleshooting video tutorials at Print-Quality Problems on page 107 on page 135 www.xerox.com/office/6280support Phaser® 6280 Printer...
  • Page 115: Paper Jams

    When removing jammed paper, make sure that no pieces of torn paper are left in the printer. A piece of paper remaining in the printer can cause a fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself.
  • Page 116: Paper Jams In Tray 1 (Mpt)

    1. Pull the jammed paper out of Tray 1 (MPT), and remove any remaining paper from the tray. 2. Close Tray 1 (MPT). 3. Push the button and open the front cover. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. 6280-021 6280-022 Phaser® 6280 Printer...
  • Page 117 4. Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. Caution: Prolonged exposure to light may damage the print cartridge. 5. Close the front cover. 6. Remove the tray from the printer.
  • Page 118 Paper Jams 7. Carefully pull out any jammed paper remaining inside the printer. 6280-025 8. Insert the tray into the printer and push until it stops. 6280-017 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 119: Paper Jams In The Paper Tray

    Paper Jams Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray. 1. Gently remove the tray from the printer. 6280-024 2. Remove all the jammed and/or creased paper from the tray.
  • Page 120 3. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it. 4. Press the button and open the front cover. Remove any scraps of paper remaining inside the printer. Caution: Prolonged exposure to light may damage the print cartridge.
  • Page 121 Paper Jams 5. Close the front cover. 6280-027 6. Insert the tray into the printer, and push until it stops. 6280-017 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 122: Paper Jams At The Fuser

    1. Press the button and open the front cover. 2. Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper is torn, remove any scraps of paper remaining inside the printer. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns.
  • Page 123: When Long Paper Jams

    4. Close the front cover. 6280-027 When Long Paper Jams When long paper (longer than 356 mm) jams inside the printer, cut the paper as needed, then remove it in the proper way depending on the place that the paper jam occurs. Caution: If it is difficult to open the front cover, do not force it.
  • Page 124: Paper Jams At The Duplex Unit

    1. Push the button and open the front cover. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. 2. Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be found, go to the next step.
  • Page 125 3. Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully. 4. Remove the jammed paper. Confirm that there are no scraps of paper left inside the transfer belt unit. 5. Close the transfer belt unit. 6280-032 6280-033 Phaser® 6280 Printer Paper Jams...
  • Page 126: Paper Jams In The Optional Sheet Feeder

    1. Open the trays until you find the jammed paper. Note: Paper jammed in the lower tray can block the trays above it, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray. 6280-027 6280-034 Phaser® 6280 Printer Paper Jams...
  • Page 127 2. Remove all jammed and/or creased paper from the tray. 6280-035 3. Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer. 6280-036 Phaser® 6280 Printer...
  • Page 128 Caution: Prolonged exposure to light may damage the print cartridge. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. 5. Close the front cover. 6280-037 6280-038 Phaser®...
  • Page 129 Paper Jams 6. Insert the trays into the printer. Push the trays in until they stop. 6280-039 Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Phaser® 6280 Printer...
  • Page 130: Problems With The Printer

    Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Warning: Never open or remove printer covers that are secured with screws unless specifically instructed in the manual.
  • Page 131: Problems With The Printer

    See the Online Help for the print driver. Condensation has Turn the printer on, and leave it on, for at least one hour to get rid of the occurred inside the condensation. If the problem continues, refer to the Xerox Support website, printer www.xerox.com/office/6280support.
  • Page 132 The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. Refer to the Xerox Support website, www.xerox.com/office/6280support, for assistance. Problems With the Printer...
  • Page 133: Enabling Options

    Windows 2000-XP: Click Start > Settings > Printers and Faxes. • Windows Vista: Click Start > Printers. Right-click the printer and select Properties. 2. Click the Device Settings tab. 3. Under Installable Options, select Available for the option that you want to enable.
  • Page 134: Control Panel Error Messages

    Insert Fuser The XXX print cartridge is not installed correctly or is not working CRUM Error Restart correctly due to damage or malfunction. Printer / Error 093 - NNN Reinstall the print cartridge. See Restart Printer CentreWare IS Check Cartridge Sealing tape is still attached to the XXX print cartridge.
  • Page 135: Messages About The Printer And Other Items

    Make sure that the configuration of the printer on the print driver conforms to the printer you are using. Invalid User The user is not registered to print on the printer when using an authentication function. Error 016-757 Contact the administrator.
  • Page 136 Restart Printer Error NNN-NNN relates to printer problems. Turn the printer off and then on. 116-NNN If the error continues, refer to the Xerox Support website, www.xerox.com/office/6280support. 550 Feeder Error The 550-Sheet Feeder (optional) is not installed correctly or is not working correctly due to damage or malfunction.
  • Page 137 Set the following size, direction, and type of paper into the tray: XXXX. <Size> or <Type> xxx indicates the number of the tray or Tray 1 (MPT). See Paper in Trays 2-3 NNN indicates a numeric value. Control Panel Error Messages on page 55. Phaser® 6280 Printer Loading...
  • Page 138: Getting Help

    139 • Web Links on page 140 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
  • Page 139: Web Links

    Web Links Xerox provides several websites that offer additional help on your Phaser 6280 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. Resource Technical support information for your printer, includes...
  • Page 140: Maintenance

    142 • Ordering Supplies on page 143 • Managing the Printer on page 145 • Checking Page Counts on page 149 • Moving the Printer on page 150 See also: Small Business Resource Center at www.office.xerox.com Phaser® 6280 Printer...
  • Page 141: Cleaning The Printer

    Never touch a labeled area found on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the printer immediately. Refer to the Xerox Support website, www.xerox.com/office/6280support.
  • Page 142: Ordering Supplies

    • Recycling Supplies on page 144 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions. Consumables Genuine Xerox Print Cartridges (Cyan, Magenta, Yellow, and Black): • Standard capacity • High capacity Note: Each print cartridge includes installation instructions on the box.
  • Page 143: Recycling Supplies

    Ordering Supplies To order supplies, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/6280supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
  • Page 144: Managing The Printer

    Clicking the Help button displays the online manual on the Xerox website. Checking Printer Status with PrintingScout PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. PrintingScout can check the paper size that is loaded into the trays, the status of the output tray, and the remaining amount of consumables, such as print cartridges.
  • Page 145: Checking Printer Status Through E-Mail

    If the PrintingScout icon is not displayed on the task bar, open PrintingScout from the Start menu: 1. From the Start menu, select Programs, then Xerox Office Printing, then PrintingScout, and then Activate PrintingScout. 2. The Select Printer screen appears.
  • Page 146 This section describes cautions when sending e-mail to the printer to check the printer status. • You can specify any title for the e-mail when checking the printer status or changing the printer settings. • Use the commands described in the next section to create the text of the e-mail.
  • Page 147 “service@xerox.com”: #Password admin #SetMsgAddr service@xerox.com 3. When the full access password is “admin”, and to set the recipient e-mail address to “service@xerox.com”, then confirm the setting result on the network settings list: #Password admin #SetMsgAddr service@xerox.com #NetworkInfo Note: Describe the “#SetMsgAddr” command before the “#NetworkInfo” command. If they are written in reverse, the information retrieved by the “#NetworkInfo”...
  • Page 148: Checking Page Counts

    2. Press either the Up Arrow or Down Arrow button until Billing Meter is displayed, and then press the Forward Arrow or OK button. 3. Press the Up Arrow or Down Arrow button until the desired meter is displayed. 4. After checking, press the Menu button. Phaser® 6280 Printer...
  • Page 149: Moving The Printer

    If the 550-Sheet Feeder (optional) has been installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries. For details on how to uninstall the options, refer to the instructions sheet that is bundled with each option.
  • Page 150 1. Turn off the printer. 2. Disconnect the power cord, interface cable, and any other cables. Warning: To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, make sure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electrical shock.
  • Page 151 3. Remove any paper in the output tray and return the paper stopper to its original position. 4. Remove any paper in the Tray 1 (MPT), and then close the front cover. Keep the paper wrapped and away from humidity and dirt. 6280-042 6280-043 Phaser® 6280 Printer Moving the Printer...
  • Page 152 5. Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray. Keep the paper wrapped and away from humidity and dirt. 6. Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box.
  • Page 153: Billing Meters

    39 billing meters, 96 total printed pages, 149 binding edge printing options, 67 caution symbols, 13 CentreWare IS changing or modifying the printer’s IP address, 38 checking status, 28 enabling DHCP, 36 managing printer, 145 online help for, 145 setting the printer’s IP address...
  • Page 154: Printingscout Alerts

    36 electrical safety, 8 e-mail commands for, 148 enabling options, 134 enabling AutoIP on the printer, 36 enabling DHCP on the printer, 36 envelopes, 70 guidelines, 70 printing from Tray 1 (MPT), 72 error and warning messages, 139 error messages...
  • Page 155 Trays 2-3, 75 laser safety, 9 loading paper Tray 1 (MPT), 53 Trays 2-3, 56 Local Area Network (LAN), 35 location of the printer, 9 long paper, 83 Macintosh PostScript driver settings, 63 selecting printing options for an individual job, 63 Macintosh OS X version 10.3...
  • Page 156 24 multi-protocol card, 24 printer, 24 printing, 60 ordering supplies, 143 paper custom sizes, 83 damaging to the printer, 48 envelopes, 70 glossy, 78 labels, 73 loading in the paper trays, 53 long paper, 83 printing on specialty media, 68...
  • Page 157 60 printing options for an individual job Macintosh, 63 Windows, 61 printing preferences (Windows), 60 setting printer’s IP address dynamically, 36 printer’s IP address manually, 37 setting up the network, 32 specialty media, 68 custom size paper, 83 envelopes, 70...
  • Page 158 USB, 34 warning and error messages, 139 web links, 140 information, 30 website resources, 140 Windows install printer drivers for Windows 2000 or later, 40 printing options, 61 selecting printing options for an individual job, 61 Windows PostScript driver, 39...

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