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Chapter 3. System Features
Considerations
•
If a member of the hunt group has Do-Not-Disturb (DND) or Call Forwarding - All set, that
phone is temporarily removed from the hunt group.
•
If a member of the hunt group has Call Forwarding - Busy set and the extension is busy, the call
goes to the next phone in the hunt group.
•
If all members are busy for the duration of the busy queuing timer, the call can be forwarded to
another hunt group or another extension.
•
A hunt group can contain both real extensions and virtual extensions. If virtual, several phones
can be made to ring at the same time.
•
The pilot number for a hunt group is flexible (i.e., any extension number can be designated as the
pilot [not a real extension]).
•
Hunt groups support the following call types:
• Direct Inward Dialing (DID) / Dialed Number Identification Service (DNIS) / Direct
Dial Inward (DDI)
• Direct Inward System Access (DISA)
• Extension calls
• Private network attendant calls
• Call forward incoming
• Call forwarded to Attendant Hunt Group
Internal Hold Tone
Description
If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in
the System can be provided to a caller. For more information, see "Music-on-Hold" on page 50.
Hardware Requirements
•
N/A
Related Programming
•
FF1: MOH Assignment
Considerations
•
N/A
MCO Tenant Group
Description
When the System is configured for tenant operation, MCO Tenant Group determines which trunks
groups are used for incoming and outgoing calls.
48
DBS 576 (USA), Revised 6/11/98
Section 700 - Operation
576-13-700
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