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Appendix A. ARS and TRS Operation
4.
Table A-11. Example - Origination TRS/ARS Class to Level Worksheet
Origination TRS Class
Class
User Type(s)
Number
(Executive, Office,
loading dock)
Executive (Day/Night)
1
Attendant (Day)
Buyers (Day/Night)
2
General Office (Day)
3
General Office (Night)
4
Attendant Group (Night)
Retail Floor (Day/Night)
Warehouse (Day/Night)
5
318
Next the Origination TRS and ARS level and queuing point enable/disable operation is determined for
each class.
Using Table 7, "Example - User Needs Worksheet," on page 314, each unique origination class is listed.
Using Table 9, "Example - Origination TRS Level Plan," on page 316 the TRS Level is determined for
each class. Using Table 8, "Example - MCO Tenant/Trunk Groups Worksheet," on page 315 and Table 10,
"Example - Origination ARS Level Plan," on page 317, the ARS level is determined for each class.
In this example, we enable Queuing Point so that the system will continuously check for the availability of
a lower cost trunk before selecting a higher cost trunk.
Origination TRS/ARS Level (0-9)
TRS Level
9
4
3
2
1
Calls are screened by examining the initial digits dialed. A * is available as a wild card. This represents
any single digit 1 to 9.
When prefix dial is being considered by the system, the system looks for the longest exact match first. The
system considers a wildcard last.
DBS 576 (USA), Revised 6/11/98
ARS Level
Queuing
Point
Continue?
3
Y
3
Y
2
Y
1
Y
0
Y
Section 700 - Operation
576-13-700
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