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Section 700 - Operation
Camping a Call Onto a Busy Extension
Operation
To camp a call onto a busy extension:
1. While on a call, press the HOLD key.
2. Dial the extension number to which the call is to be trans-
ferred.
3. If your extension does not have Auto Camp-on activated,
enter the Camp-on (Call Waiting) code (default = 2).
4. Complete the transfer:
• If On-Hook Transfer is enabled for your Extension COS,
complete the transfer by replacing the handset or pressing
the ON/OFF key
• If On-Hook Transfer is disabled, press the PROG key (or
RELEASE key is using DSS/72).
Hardware Requirements
•
N/A
Related Programming
•
FF1-0-03: Extension COS (Onhook Transfer at Ringback)
•
FF1-0-03: Extension COS (Onhook Transfer at Talk)
•
FF1-0-03: Extension COS (Onhook Transfer at Camp-on)
•
FF1-0-03: Extension COS (Trunk-to-trunk On-hook Transfer Restriction)
Considerations
•
If On-Hook Transfer is not enabled for the transferring party's Extension Class of Service (COS),
he/she must press the PROG or RELEASE key before hanging up to complete the transfer.
•
If the call is not answered by the third party before the Transfer Recall Timer expires, the call
will recall to the transferring extension.
•
If a Transfer Recall is not answered before the Recall Duration Timer expires, the call will revert
to the Attendant group.
•
If the called party does not exist, the call recalls to the transferring extension.
•
You cannot transfer a call to an extension that has Do-Not-Disturb (DND) activated.
•
You can transfer a call to an extension that has Call Forwarding activated. The transferred call
will follow the call forwarding path of the extension it is transferred to. For example, if extension
221 is forwarded to extension 225, calls that are transferred to extension 221 will be forwarded to
extension 225.
•
Calls can be transferred from paging using supervised transfer.
•
If a call is unsupervised transferred to a busy extension, the call will camp on to the busy
extension.
•
To transfer to a outside party, it is best to use supervised transfer. If the trunk-to-trunk on-hook
transfer restriction is enabled, a blind transfer will result in the loss of the second call but the
576-13-700
Action
DBS 576 (USA), Revised 6/11/98
Chapter 5. Key Telephone Features
Result
Intercom dial tone
Camp-on tone heard at the called exten-
sion
135
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