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Diagnostic text messages
Diagnostic text messages are displayed while the tests are running.
A diagnostic text message contains one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
Aborted: The test could not proceed because of the server configuration
Additional information concerning test failures is available in the extended
diagnostic results for each test.
Viewing the test log results
Use this information to view the test log results.
To view the test log for the results when the tests are completed, click the Success
link in the Status column, if you are running the DSA graphical user interface, or
type :x to exit the Execute Tests menu, if you are running the DSA interactive
menu, or select Diagnostic Event Log in the graphical user interface. To transfer
DSA Preboot collections to an external USB device, type the copy command in the
DSA interactive menu.
v If you are running the DSA graphical user interface (GUI), click the Success link
v If you are running the DSA interactive menu (CLI), type :x to exit the Execute
Call home (automated service request)
IBM provides tools that can automatically collect and send data or call IBM
Support when an error is detected.
These tools can help IBM service speed up the process of diagnosing problems.
The following sections provide information about the call home tools.
Service advisor
The server comes with the Service Advisor feature that can collect data about the
system when the system detects a fault and sends that data to IBM Service for
problem determination.
It also includes the call home feature that automatically calls IBM Service when a
problem occurs. The Service Advisor feature is integrated into the Integrated
Management Module (IMM). You will need to set up and configure the Service
Advisor feature before you can use it. For more information about how to setup
and configure the Service Advisor feature, see the Integrated Management Module
User's Guide at http://www-947.ibm.com/support/entry/portal/
docdisplay?lndocid=migr-5086346.
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System x3650 M4 BD Type 5466: Installation and Service Guide
in the Status column.
Tests menu; then, select the completed tests to view the results.
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Troubleshooting
