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806f010d-0402ffff
The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2)
Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to
fault.
May also be shown as 806f010d0402ffff or 0x806f010d0402ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1.
Run the hard disk drive diagnostic test on drive n.
2.
Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Cable from the system board to the backplane
3.
Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard
disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive
number)
806f010d-0403ffff
The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3)
Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to
fault.
May also be shown as 806f010d0403ffff or 0x806f010d0403ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1.
Run the hard disk drive diagnostic test on drive n.
2.
Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Cable from the system board to the backplane
3.
Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard
disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive
number)
806f010d-0402ffff • 806f010d-0403ffff
Appendix A. Integrated management module II (IMM2) error messages
385
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Troubleshooting
