Call Control (2Nd Alert); Two Calls Simultaneously - Unify OpenScape Desk Phone IP 55G User Manual

Basic functions 59

Call control (2nd alert)

To ensure that you do not miss any important calls, administrator can configure
a key that flashes when a call is waiting, for instance when you are dialling a
number or when two calls come in simultaneously.
2nd alert does not work with multi-line phones

Two calls simultaneously

Prerequisite: The 2nd alert "2nd alert" key is set up by administrator and "call
waiting" is permitted ( Page 109).
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Y Y
Two calls ring at the same time.
Caller information for the first caller is displayed and you have the following op-
tions:
• Accept
• Reject
• Deflect
The "2nd alert" function key flashes and you hear an alerting tone.
Displaying second caller
If you press the flashing "2nd alert" function key, you will be shown information
on the second caller and you will likewise be given the three options to choose
from.
Returning to first caller
By pressing the flashing "2nd alert" function key again, you will be shown the in-
formation on the first caller again.
Accepting a call
If you accept one of the two calls, the other call is treated as a second call (see
Page 107).
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