Page 1 OpenScape Desk Phone CP700 OpenScape Key Module 600 OpenScape Voice OpenScape 4000 User Guide SIP A31003-C1000-U125-01-7619...
Page 2 Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
Page 3: Important Information
19/EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems. Information concerning the proper disposal of your Unify product in the business- to-business market segment is available from your local sales representative in Uni- fy or partner sales.
Page 4: Notes About Place Of Use
Unify is committed in terms of its product strategy to bringing environmentally friendly products to market, taking account of the entire product life cycle. Unify strives to acquire the relevant envi- ronmental labels for its products in the event that the environmental label programs permit qualifi- cation for individual Unify products.
Page 5: Table Of Contents
Contents Contents Important information ....... . . 3 Marks ..............3 Software update .
Page 6 Contents Operating your OpenScape Desk Phone CP700/700X ..35 Navigating in menus ............35 Conversations .
Page 7 Activating and deactivating Bluetooth ......... 125 Changing the Bluetooth name of your OpenScape CP700/700X ....125 Managing Bluetooth devices .
Page 8 Contents Beacon ..............133 Programmable keys .
Page 9 Contents Enabling do not disturb via the Presence menu ....... . . 167 Enabling do not disturb via a key .
Page 10 Contents Setting the hold reminder time ..........208 Activating/deactivating Hold and hang-up.
Page 11: General Information
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you as described, this may be due to one of the following reasons: •...
Page 12: Icons Used In The Manual
General information Icons used in the manual Tips Refers to a setting performed via the Web interface. Indicates important additional information in relation to handling. ñ Indicates required intervention by the administrator. Displays for describing operation Selected action Original illustration on display Step-by-step illustration in User Guide A dark background is not rendered in the step-by-step illustration in order to en- sure legibility in the User Guide.
Page 13: Action Not Selected
General information Action not selected Display illustrations Step-by-step illustration in User Guide When an action is not selected, it will be shown right-aligned in a light color. The Reject associated Softkey is also shown. The action can be executed by pressing the Softkey even if it has not been selected.
Page 14 General information Confirm the selected conversation with the Softkey to establish the connection « Daniel Bernoull or with the key to open the context menu. Information displayed for a non-selected conversation A conversation is displayed in a light color if it is not selected. This description is Andre-Marie Ampere 11:22 only used if it aids understanding.
Page 15: Service
General information Service The service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retail- er or network administrator will be glad to assist you. For queries regard- ing connection of the telephone, please contact your network provider.
Page 16: Remote Configuration For Cloud Service Providers
Remote configuration for cloud service providers Remote configuration for cloud service providers From factory defaults to operational telephone This section describes the remote configuration process, from the initial factory defaults to the operational telephone. If your telephone is already operational, please continue reading from Section "Getting to know the OpenScape Desk Phone CP700/700X ( page 18)".
Page 17: Canceling The Remote Configuration
Remote configuration for cloud service providers Starting the remote configuration Once you have entered a valid PIN, the remote configuration of your telephone starts automatically. You are shown the following messages on the display: Asking redirect server... Configuring phone... Deployment done The configuration is concluded and the telephone is operational with the re- quired settings.
Page 18 Remote configuration for cloud service providers...
Page 19: Getting To Know The Openscape Desk Phone Cp700/700X
Getting to know the OpenScape Desk Phone CP700/700X Getting to know the OpenScape Desk Phone CP700/700X The following sections describe the most frequently used controls and displays. The user interface of your telephone Handset - Use it for handset calls Graphic display - allows intuitive operation of the phone page 27 ...
Page 20 Getting to know the OpenScape Desk Phone CP700/700X MWI key - Message waiting indicator; it also provides access to the voicemail system Hold key - puts current call on hold Transfer key - puts a call on hold and gives you dial tone to call another party Conference key - establishes a conferences call Redial key - activates a function configured by your administrator Programmable keys - keys to which you can assign functions or phone numbers...
Page 21: Ports On The Underside Of The Phone
Getting to know the OpenScape Desk Phone CP700/700X Ports on the underside of the phone Power supply unit (e.g. Phone Manager) (if necessary) Network switch Country-specific cable Key module Headset Handset Service interface Properties of your OpenScape Desk Phone CP700 Display type 5"...
Page 22: Using Network Ports More Efficiently
Getting to know the OpenScape Desk Phone CP700/700X Using network ports more efficiently The OpenScape Desk Phone CP700 has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.
Page 23: Keys
Getting to know the OpenScape Desk Phone CP700/700X Keys Softkeys Function when key is pressed Activates the function shown next to the key on the display or opens an additional menu. If there is no description next to the key, the key is not active. Audio controls Audio keys Function when key is pressed...
Page 24: Navigator
Getting to know the OpenScape Desk Phone CP700/700X Function when key is pressed Á Establishes a conferences call Activates a function configured by your administrator Navigator You can use this control to navigate within lists and execute actions in the selected area. Operation Functions when key is pressed In conversation mode:...
Page 25: Dialpad
Getting to know the OpenScape Desk Phone CP700/700X Dialpad Number entry If you press a dialpad key when the phone is in idle mode, an input field opens automatically for entering single-digit numbers. You can only enter the numbers 0 to 9 as well as the characters * and # via the dialpad in 123 mode (indicated at the left-hand margin of the input field).
Page 26 Getting to know the OpenScape Desk Phone CP700/700X To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters. Complete your input: Press the Softkey for to complete your input.
Page 27: Programmable Keys
Getting to know the OpenScape Desk Phone CP700/700X Function during text input Function when held down Switches between uppercase and lower- case text and number entry Activates the telephone lock page 170  • "Abc" mode • "ABC" mode • "123" mode Types special characters (not in 123 mode).
Page 28: Different Display Interfaces
Getting to know the OpenScape Desk Phone CP700/700X Different display interfaces Your OpenScape Desk Phone CP700/700X is fitted with a color graphic display page 20, in  which different contents are displayed depending on the particular situation. Conversations The conversation list appears in the start display and is a collection of contact details and data from the call log.
Page 29: Presence
Getting to know the OpenScape Desk Phone CP700/700X Softkeys @ Main menu Favourites Conversations Start display Settings User settings Administrator settings Presence To access the "Presence" menu, press the key above the Softkeys. You are offered the fol- lowing selection: Out-of-Office/Call Forwarding Personal Presence via the phone is temporarily suspended by means of Call forwarding or Do not disturb.
Page 30 Getting to know the OpenScape Desk Phone CP700/700X Setting up OpenScape UC Presence state Your current OpenScape UC Presence state is indicated by an icon in the always visible status bar at the top of the screen. The available OpenScape UC Presence state is shown as following: •...
Page 31 Getting to know the OpenScape Desk Phone CP700/700X The OpenScape UC Presence state can be also changed from the OpenScape UC web client. Various states can be selected from a drop down menu. Available Away Do not disturb Be right back Busy In meeting...
Page 32: Status Bar
Getting to know the OpenScape Desk Phone CP700/700X Status bar The always visible status bar at the top of the screen displays the current time, phone status, pres- ence status, and the phone number or name. When the phone is idle, the status bar displays also the current date. The current date interchang- es with Bluetooth sensor reading information, if a Bluetooth Temperature sensor has been paired with the phone.
Page 33 Getting to know the OpenScape Desk Phone CP700/700X Icon Meaning Indicates the battery level of the connected Bluetooth device, when the device has a call Indicates a Bluetooth temperature sensor reading Indicates a Bluetooth humidity sensor reading The Mobility function is activated and the mobility logon is complete Mobility data synchronization is in progress Indicates that a mobile user is logged on to the telephone The "Do not disturb"...
Page 34: Context-Dependent Displays
Getting to know the OpenScape Desk Phone CP700/700X Context-dependent displays Depending on the situation at hand, the graphic display on your OpenScape Desk Phone CP700/ 700X shows different content, to which you can respond intuitively. Action with Softkey Press the top Softkey to start an alphanumeric search page 46.
Page 35: Action Via Dialpad
Getting to know the OpenScape Desk Phone CP700/700X Action via dialpad Press any key on the dialpad to start dialing a phone number with automatic phone number searching. Softkeys As soon as you enter the first digits, an input field opens for selecting the phone number and you will be shown conversations that match the input to date in the corresponding positions.
Page 36: Operating Your Openscape Desk Phone Cp700/700X
Operating your OpenScape Desk Phone CP700/700X Operating your OpenScape Desk Phone CP700/700X The following descriptions provide an overview of how to operate your phone. Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use page 168.
Page 37: Conversations
Operating your OpenScape Desk Phone CP700/700X Conversations A conversation represents one contact. The call history of a contact is displayed in the respective conversation. If a contact is not involved in a call, then the conversation is empty. New conversa- tions are created or updated for: •...
Page 38: Opening Details Of A Conversation Or Conducting A Call
Operating your OpenScape Desk Phone CP700/700X Opening details of a conversation or conducting a call « You can open a selected conversation using a navigation key or start a call using the Softkey or the navigation key . If a conversation is not selected, you can start a call using the Soft- «...
Page 39 Operating your OpenScape Desk Phone CP700/700X € Use the key to navigate to the Contact details option and select this option using the Softkey.
Page 40: Creating Or Editing Conversations
Operating your OpenScape Desk Phone CP700/700X Creating or editing conversations Conversations are created based on dialed or received calls. New contacts are synchronized with the phone when connected to Exchange. When you search for a subscriber using LDAP page 103, this contact is transferred to conversations. ...
Page 41 Operating your OpenScape Desk Phone CP700/700X Press the Softkey for to access edit mode. You can complete the following fields for a contact: • Last name: Last name of a contact. • First name: First name of a contact. • Work x: First work phone number. If only one phone number is available, it is stated here. •...
Page 42 Operating your OpenScape Desk Phone CP700/700X Delete the digits using the key and enter the last name. Press the Softkey next to the input field to complete input for this field. € μ Use the key to switch, for example, to "First name" and enter the first name here if appropriate.
Page 43 Operating your OpenScape Desk Phone CP700/700X Enter the first name and complete the input for this field with the Softkey. Save the contact data. You can add missing entries subsequently. The following information is shown on the display, for example, the next time you call this contact.
Page 44 Operating your OpenScape Desk Phone CP700/700X...
Page 45 Operating your OpenScape Desk Phone CP700/700X Create a new contact/conversation from scratch You can create a new contact from the conversation list with no previous history. μ « Select the header row of the Conversation list by using the key and then the Navigator key can be used to access the Conversation List options.
Page 46 Operating your OpenScape Desk Phone CP700/700X € μ New contact form can be now updated. Use the key to switch, for example, to "First name" and enter the first name here if appropriate. Save the contact data after entering the contact information.
Page 47: Searching For Conversations
Operating your OpenScape Desk Phone CP700/700X Searching for conversations You have a number of options available to you for initiating a search for conversations. If you want to call the located contact for the conversation immediately and you know the phone number roughly then you can: lift the handset or press the speaker key or...
Page 48 Operating your OpenScape Desk Phone CP700/700X Search for names (alphanumeric search string) • LDAP was not configured by your administrator: The phone now searches in the local conversation list for 'Am' and thus finds all the conversations that contain the name 'am', for example 'Ampere' or even 'Samara'. The hits are listed chronologically.
Page 49 Operating your OpenScape Desk Phone CP700/700X Using special characters to control the search Additionally, you can use comma (,) and a hash (#) to control the search. A single comma (,) is used to separate the last name from the first name. A hash (#) is used to indicate that we are looking for an exact match.
Page 50: Filtering Conversations
Operating your OpenScape Desk Phone CP700/700X Filtering conversations When you want to filter conversations, it is possible to do so from the List options screen. Initially, the filter is non-applied, which means it is set to "Show all calls (All)" and will display all conversa- tion list entries of any call type.
Page 51 Operating your OpenScape Desk Phone CP700/700X...
Page 52: Displaying The History Of A Conversation
Operating your OpenScape Desk Phone CP700/700X Displaying the history of a conversation The current history of a conversation is shown directly in the conversation list. The histories of oth- er calls can be viewed under Details or also directly with the History option during a call. «...
Page 53 Operating your OpenScape Desk Phone CP700/700X...
Page 54: Deleting Conversations
Operating your OpenScape Desk Phone CP700/700X Deleting conversations If you misdial, for example, or cancel dialing prematurely, an entry will still be created in the con- versations list. You can delete this entry again immediately. Entries for incoming calls that you no longer need can also be removed from the list.
Page 55: Marking All Conversations As Read
Operating your OpenScape Desk Phone CP700/700X Marking all conversations as read You are able to mark all new missed calls in Conversation List as read in a single action. Conver- sation List options provides you with a functionality that will mark all new missed calls as read. This means: •...
Page 56 Operating your OpenScape Desk Phone CP700/700X...
Page 57: Telephony Interface
Operating your OpenScape Desk Phone CP700/700X Telephony interface Telephony view Incoming call Your phone rings and the Notification-LED flashes. In addition to the "classic" telephone functions, additional information and functions are offered on the display: Notification-LED flashes Select a function using the Softkey No function When conducting a call...
Page 58 Operating your OpenScape Desk Phone CP700/700X Switching to a different menu during a call You can use the key while on a call to switch to the Conversations menu. Returning to the call view Indicates an active call Use the key to open the main menu and from there, for example, change the Brightness of the display in the Settings.
Page 59 Operating your OpenScape Desk Phone CP700/700X Detailed descriptions of the various functions can be found further on in the document.
Page 60: Programmable Keys
Operating your OpenScape Desk Phone CP700/700X Programmable keys Programmable keys are available to you in the left panel of the display and in the Favourites menu or on an optionally connected OpenScape Key Module 600 page 63. See more information how ...
Page 61 Operating your OpenScape Desk Phone CP700/700X Press the Softkey to open the Program keys settings. Select the key you want to program and press the Softkey next to it:...
Page 62 Operating your OpenScape Desk Phone CP700/700X Use the € key to select on of the available functions, for example Call waiting. Confirm the func- tion with the Softkey. If you prefer not to change the standard name Call waiting, simply conclude the assignment with the Softkey Q.
Page 63 Operating your OpenScape Desk Phone CP700/700X Press the Softkey next to OK: Select Normal and choose the desired function:...
Page 64: Programmable Keys On The Openscape Key Module 600
Operating your OpenScape Desk Phone CP700/700X If you prefer not to change the standard name Call waiting, simply conclude the assignment with the Softkey Q. You will receive confirmation "Changes saved". It is not possible to program a second level under Favourites. Exit programming by pressing the following button ^.
Page 65: Meaning Of Led Displays On Feature Keys
Operating your OpenScape Desk Phone CP700/700X Meaning of LED displays on Feature keys Status LED Meaning of Function key The function is deactivated. £ LED is flashing Indicates the status of the function (e.g. green or red). ¤ The function is activated (e.g. green or red). In this manual, flashing key LEDs are identified by this icon, regardless of the flashing interval.
Page 66: Corporate Directory
Operating your OpenScape Desk Phone CP700/700X Corporate directory If you have access to a corporate directory or LDAP database (consult your ad- ministrator), you can search for contacts in it via conversations. LDAP is queried automatically when a phone number is dialed. Answering machine (Voicemail) If configured (contact the relevant administrator), the Voicemail option in the Â...
Page 67: Settings
Operating your OpenScape Desk Phone CP700/700X Settings Use the key to open the Main menu and then switch to the settings. The menu comprises a configuration area both for users and for administrators.
Page 68: User Settings
Operating your OpenScape Desk Phone CP700/700X The first time you open the user settings you have to enter the User password page 168.  User settings Menu You can adjust local settings for your OpenScape Desk Phone CP700/700X using the "User set- tings"...
Page 69 Operating your OpenScape Desk Phone CP700/700X Press the Softkey "Allow call waiting" to enable the function. The switch is moved to the right. Al- € μ ternatively you can use the keys to select the option and confirm with to ac- tuate the switch.
Page 70 Operating your OpenScape Desk Phone CP700/700X Parameters You can set values in some submenus. Press the Softkey for K to open the setting. Press the Softkey for the value 4 for example. The setting is changed and you return to the previ- ous menu.
Page 71 Operating your OpenScape Desk Phone CP700/700X Exit the menu. Level You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here. Switch to the telephone settings menu and open the display menu with the Softkey.
Page 72 Operating your OpenScape Desk Phone CP700/700X Open the menu for the brightness setting. " Adjust the brightness to the desired level. Use the key to do this. The display is adjusted im- mediately.
Page 73 Operating your OpenScape Desk Phone CP700/700X Complete the setting by pressing the Softkey for Save your new settings.
Page 74: Administration
Operating your OpenScape Desk Phone CP700/700X Administration You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.
Page 75: Remote Monitor And Access Warnings
Operating your OpenScape Desk Phone CP700/700X Remote monitor and access warnings The phone may be remotely accessed for various reasons. Some are part of normal operation (such as access by WBM or the DLS) but some types of diagnostic access require the phone to inform the user (SSH and remote trace recording) that they are taking place.
Page 76 Operating your OpenScape Desk Phone CP700/700X...
Page 77: Telephone Settings
Telephone settings Telephone settings Please read the introductory chapters "Getting to know your OpenScape Desk Phone CP700/700X" page 18 and "Operating your OpenScape  Desk Phone CP700/700X" page 35 carefully before performing any of  the steps described here on your phone. Display angle You can swivel the display unit.
Page 78: Volumes
Telephone settings Volumes Set the volume here, for instance, for the loudspeaker, handset or headset. You can preset different volumes for the following microphones and signals in ten levels: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover •...
Page 79: Key Click
Telephone settings Key click You can select here whether a tone should be heard when a key is pressed. You can also decide whether this should apply for all keys or only those on the key- pad. In addition, you can adjust the tone volume or disable the tone. You can also configure this setting via the Web interface page 238.
Page 80: Openscape Uc Settings
Telephone settings OpenScape UC Settings The OpenScape UC can be configured in the Configuration menu. Open the OpenScape UC Settings and insert the required login information. The OpenScape UC can be also configured in WBM page 238.  The OpenScape Desk Phone CP700/700X will login using the given user cre- dentials.
Page 81: Making Calls
Making calls Making calls Incoming calls The telephone rings if the ringtone is active. The Notification-LED also flashes. If transmitted, calling party information (name, phone number) appears in the status bar and in the information section on the central part of the display. Any settings you are currently making on the phone will be interrupted by an incoming call.
Page 82: Answering A Call Via The Headset
Making calls Suggestions for using speakerphone mode: • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is 50 cm. Answering a call via the headset Prerequisite: A headset is connected. Make sure your headset port is set up properly page 176.
Page 83: Answering A Video Call
Making calls Answering a video call Prerequisite: The configuration to accept video media has to be enabled. In case it was not enabled by administrator, you can configure the video media using the "User settings" menu. Press the key for the Main menu if needed. Open using the Softkey.
Page 84 Making calls Hide video during a video call After accepting the video call, press the softkey with the crossed out camera icon. When you hide video using the Softkey, the following screen is displayed. You can return full screen pressing "Show video" button. Ending a video call When the video is off, press the Softkey for ending the video call End P...
Page 85: Rejecting A Call
Making calls Rejecting a call You can reject an incoming call. Prerequisite: An incoming call is displayed or signaled. The function is ap- proved by the administrator. Reject P Press the Softkey. The caller hears a busy signal. The rejected caller is saved in the conversations list as a missed call. You can then call this party back at a later time.
Page 86: Making Calls
Making calls Making calls If you allowed the option "Busy When Dialing" page 217, you will not be  interrupted by an incoming call. In this case, the caller hears the busy sig- nal. You make a call by entering the phone number of the relevant party using the dialpad or by searching for this party in the permanent Conversations list.
Page 87: On-Hook Dialing
Making calls On-hook dialing The connection is set up with on-hook dialing via a connected headset or via the loudspeaker (speakerphone mode). The line is seized before dialing. Use the search function in Conversations if needed ( page 46).  Enter digits via the dialpad.
Page 88: Dialing With The Selected Dialing Key
Making calls Dialing with the selected dialing key Via a permanently displayed programmable key in the left panel When you press a selected dialing key, the associated contact or phone number is displayed and the connection is set up. O Party Press the Function key for a saved number.
Page 89: Redialing
Making calls Redialing No history is created for contacts if the call log or Exchange is deactivated. Conversations that have been dialed manually or searched for via LDAP are likewise not created. Previous entries have been deleted. Via the fixed redial key Press the redial key.
Page 90: Requesting Callback
Making calls Requesting callback You can request a callback if the subscriber called is busy or if nobody answers. You receive a callback when the other party's line becomes free. This option is only available if both you and your administrator have acti- vated the function ( page 220).
Page 91: During A Call
Making calls During a call Activating/deactivating the microphone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office for example. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
Page 92: Switching From Speakerphone Mode To The Handset
Making calls Switching from speakerphone mode to the handset Prerequisite: You are conducting a call in speakerphone mode. Lift the handset. É The key shown is no longer lighting. Switching from headset to speakerphone mode In standard mode Press and hold the key (open listening is activated). Press the key shown.
Page 93: Consulting A Second Party
Making calls You can control if you want the DTMF digits to be shown on your display. You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings $ User settings Open using the Softkey.
Page 94 Making calls The connection is set up to a subscriber. 2:40 AM Klaus Maier 3336 Press the Softkey. You switch to input. Consult E Enter the phone number of the second party. Search for the subscriber in conversations ( page 46) and confirm with the ...
Page 95 Making calls Ending a consultation call You end the consultation Press the Softkey. The consultation call is disconnected. The call with the first End & reconnect party is resumed. The second party hangs up If the second party hangs up, you will be prompted to retrieve the first call again if "Hold and hang-up"...
Page 96: Switching To The Held Party (Alternating)
Making calls Switching to the held party (alternating) Prerequisite: You are conducting a consultation call page 91 or have accept-  ed a second call page 97. You are in the call connection menu.  Press the Softkey. Alternate You can switch back and forth between two parties by repeatedly confirm- ing "Alternate".
Page 97: Putting On Hold And Retrieving Alternately Or Simultaneously
Making calls The subscriber is busy. User « Open the subscriber information. End conference Allowing call partners to continue a conference after you exit Prerequisite: The function "Allow joining in a local conference" ( page 222)  was activated. Press the Softkey. Exit conf.
Page 98: Connecting Parties
Making calls Ù Press the Softkey. You are connected with the second party. The first call re- Reconnect mains on hold. Connecting parties You can connect the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call page 91 and you are in ...
Page 99: Call Waiting (Second Call)
Making calls Press the Softkey to disconnect the held call. Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The call- er hears the on-hook signal while you hear a call-waiting signal tone. You can reject, forward or accept the second call.
Page 100 Making calls Ignoring the second call Prerequisite: You are conducting a call and call waiting is allowed page 213).  Press the Softkey. Ignore H The caller still hears the on-hook signal. You can subsequently Answer, Reject or Deflect the second call via Conversations. You administrator must have al- lowed for a corresponding wait time for this in the system so that the call is not terminated prematurely or forwarded.
Page 101: Transferring A Call
Making calls Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The "Allow call transfer" and "Transfer on ring" options are allowed page 215 and page 218.
Page 102 Making calls Transferring with Selected Dialing key Prerequisite: You are conducting a call. The Selected Dialing key should be configured to one of the permanent programmable keys. Your administrator should have configured the option Selected Dial Ac- tion on Calls to be either “Consult” or “Transfer”. If it is set to “No Action” nothing will happen.
Page 103: Ending A Call
Making calls Ending a call Press the Softkey shown. End P Ê Press the key shown. The key LED goes out. É Press the key shown. The key LED goes out. Replace the handset. After the call has ended (either by you or the remote party), end of call notifica- tion with duration of the call will be shown on the phone screen: Configuring Call forwarding You can also enter the call forwarding settings via the "Presence"...
Page 104 Making calls Open using the Softkey. $ Incoming calls Open using the Softkey. $ Forwarding Configuring Call forwarding Open using the Softkey. Settings For a description of the settings, see section ”Configuring Call forwarding” page 101.  Setting alerts You can activate and deactivate visual and audible alerts in the Forwarding - Alerts for calls that have been forwarded to you.
Page 105: Corporate Directory
Making calls Corporate directory Depending on the existing infrastructure, the corporate directory can use a num- ber of different sources. The contents are displayed collectively in the conversa- tions. One potential source is your personal Exchange directory. When using Circuit page 223, other directory data cannot be used at the ...
Page 106: Searching For Contacts Via Conversations
Making calls Enter the folder with the destination data and conclude your input with the Soft- key. Save the configuration. You can perform searches using the name (simple search) or different informa- tion on an entry (for example Job function). Your administrator can provide you with the list of possible search terms.
Page 107: Listening To Voicemail
Making calls Listening to Voicemail To use this function, you need to have a voice mailbox set up on your communi- cation platform for Voicemails (see page 65).  The Notification-LED lights up to signal new messages. It only extinguishes when all messages have been picked up.
Page 108: Importing Contacts Via Wbm
Making calls Importing contacts via WBM You can import your contacts into your phone through WBM interface (for more information, see ”Web interface (WBM)” page 238). The contact file can be  exported from Outlook or OSM. See the products documentation for instructions on how to export contacts from an Outlook client or OSM.
Page 109 Making calls 4. The progress and outcome of the import will be indicated to you – A completion message is displayed when the "Press to see import results" button is pressed – A successful import will be indicated by a "Import completed" text mes- sage below the panel on the page –...
Page 110: Exporting Contacts Via Wbm
Making calls Exporting contacts via WBM You can export your contacts from your phone through WBM interface page 238, so you can use them elsewhere, store them, etc.  Log on to the User Pages on WBM using your password (for more infor- mation, see User Pages page 239).
Page 111: Using Bluetooth
If your Bluetooth device has a NFC reader (Near Field Communication), it can be paired very easily with your OpenScape CP700/700X. The NFC transmitter on the OpenScape CP700/700X is located in the top right area of the display, to the left of the Presence key and below the "N" logo.
Page 112: Transferring Contacts
The Bluetooth function on your OpenScape CP700/700X allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenScape CP700/700X and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Bluetooth-en- abled devices.
Page 113: Sending A Vcard
Using Bluetooth Sending a vCard Sending to a paired device Prerequisite: The receiving device is included in the list of paired devices, Blue- tooth is activated on the device and can receive vCards. μ€ Select the required contact from the Conversations menu. The selected contact is highlighted.
Page 114: Synchronize Contacts With Bluetooth Paired Mobile Device
The Bluetooth function on your OpenScape CP700/700X allows the automatic transfer of contacts from a paired mobile device to your OpenScape CP700/ 700X whenever the two devices are connected. Prerequisite: The Bluetooth function on your OpenScape CP700/700X is acti- vated page 125.
Page 115: Using A Bluetooth Headset
Using Bluetooth Using a Bluetooth headset You can connect a Bluetooth headset to your OpenScape CP700/700X, which is approved for use with the OpenScape CP700/700X. Ask your administrator about approved headset types. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenScape CP700/700X is acti- vated page 125.
Page 116: Testing A Bluetooth Headset
Using Bluetooth Connecting a Bluetooth headset to OpenScape CP700/700X The Bluetooth headset must now be connected to the OpenScape CP700/700X. € Select the Bluetooth headset in the list. Confirm with the Softkey to connect. You will receive a corresponding confirma- ? Headset ¦...
Page 117: Using A Bluetooth Conference Phone
Using Bluetooth Using a Bluetooth conference phone You can connect a Bluetooth conference phone to your OpenScape CP700/ 700X, which is approved for use with the OpenScape CP700/700X. Ask your ad- ministrator about approved conference types. Connecting a Bluetooth conference phone "Konftel 60W"...
Page 118: Testing The Bluetooth Conference Phone "Konftel 60W
Connecting/disconnecting Konftel 60W with OpenScape CP700/ 700X The Konftel 60W must now be connected to the OpenScape CP700/700X. If you want to use the Konftel 60W subsequently at another location for example, you should first disconnect it from the OpenScape CP700/700X.
Page 119: Using A Bluetooth Device
You can control calls on the HFAG (hands-free audio gateway, e.g. mobile de- vice) from your OpenScape CP700/700X phone via Bluetooth. Once your mobile device is connected to OpenScape CP700/700X through the Bluetooth, you can see the mobile’s battery level on the top of your CP700/700X main menu screen.
Page 120: Outgoing Hfag Call
Using Bluetooth Bluetooth status bar icon indicates an HFAG call. The “End audio” button trans- fers the HFAG call audio from the OpenScape CP700/700X to the HFAG. The “Pull audio” button reroutes the audio stream from HFAG back to Open- Scape CP700/700X.
Page 121: Hfag Call States In Main Menu Screen
Using Bluetooth – NO CARRIER – BUSY – NO ANSWER – DELAYED – BLACKLISTED Outgoing Call Ringing HFAG call states in Main Menu Screen Incoming HFAG call in the Main menu screen The icon with the Bluetooth rune index indicates an incoming HFAG call.
Page 122: Hfag Call States In Conversations Screen
Using Bluetooth Connected HFAG call in the Main menu screen The icon with the Bluetooth rune index indicates connected HFAG call. HFAG call states in Conversations Screen Connected HFAG calls are displayed in the conversation list. The HFAG call is distinguished from native calls by a special call state icon under the user name/ or phone number.
Page 123: Using Bluetooth Keyboard
Using Bluetooth Using Bluetooth keyboard Bluetooth keyboard can be paired with phone in User section under "Paired de- vices". After successful pairing keyboard appears in paired devices list. There can be only one Keyboard device connected at the same time. Special "keyboard"...
Page 124: Using Bluetooth Temperature Indication Sensor
You can pair the temperature sensor with the phone in the User section under "Paired devices”. Connecting a Bluetooth temperature sensor Prerequisite: The Bluetooth function on your OpenScape CP700/700X is acti- vated page 125. ...
Page 125 Using Bluetooth Temperature and humidity measurements The temperature and the percentage of the humidity will be displayed on the main menu screen of your phone. Every 30 seconds, the measurements are up- dated automatically. The temperature and humidity measurements are also displayed in the status bar when the phone is idle, interchanging with the current date.
Page 126 Using Bluetooth Deactivating the temperature sensor Please note that if you want to deactivate the temperature sensor, you have to remove the Bluetooth sensor device from the list of the Bluetooth devices page 130. ...
Page 127: Bluetooth Settings
A Bluetooth icon appears in the status bar. Changing the Bluetooth name of your OpenScape CP700/700X Here you can determine which name your OpenScape CP700/700X should use to register at other Bluetooth devices. You can also configure this setting via the Web interface page 238.
Page 128: Managing Bluetooth Devices
• Connect or disconnect paired Bluetooth devices • Remove single Bluetooth devices from the list • Rename Bluetooth devices in the list The OpenScape CP700/700X is visible for other Bluetooth devices in the vicinity when you are in this menu. Hands-free unit The “Telephony”...
Page 129 © Enter pairing PIN... Enter the pairing PIN and confirm with the Softkey. The Bluetooth device is paired and added to the list. Your OpenScape CP700/700X is now "paired" with the Bluetooth device, but not yet connected page 127. ...
Page 130 Using Bluetooth You receive a message that the OpenScape CP700/700X is now visible for other Bluetooth devices while you are in this menu. € Select the relevant Bluetooth device. Confirm with the Softkey to connect. You will receive a corresponding confirma- ? Headset Ž...
Page 131 $ Bluetooth Open using the Softkey. Open using the Softkey. Paired devices You receive a message that the OpenScape CP700/700X is now visible for other Bluetooth devices while you are in this menu. Paired devices are displayed. ? Headset Ž...
Page 132 Enter and confirm the User password. $ Bluetooth Open using the Softkey. Open using the Softkey. You receive a message that the OpenScape CP700/ Paired devices 700X is now visible for other devices in the vicinity as long as the menu is open.
Page 133: Blacklist For Bluetooth Devices
The blacklist contains the Bluetooth devices for which a connection setup at- tempt should be rejected by the OpenScape CP700/700X. The connection will only be allowed if the setup attempt comes from the OpenScape CP700/700X. Adding Bluetooth devices Press the key for the Main menu if appropriate.
Page 134: Removing A Bluetooth Device From The Blacklist
Using Bluetooth Open a located device in the search list with the Softkey. You will see the follow- † Smartphone ê ing message for example: "Smartphone was added to Blacklisted devices". The device is deleted from the search list. Add another device to the Blacklisted devices if appropriate. Or exit the search menu.
Page 135: Beacon
Setting up a connection to a server for telephone beacons € Select input for URI. The current address is displayed. Open the URI field with the Softkey. https://www.unify.com K An address may already be entered. This should be an optimally short HTTPS https://www.unify.com Q ¾...
Page 136 Using Bluetooth Enter a new value if appropriate. 1200 © Change to the desired value and conclude your input with the Softkey. Save the modified input with the Softkey. Activating/deactivating iBeacon beacons You can also configure this setting via the Web interface page 238.
Page 137 Using Bluetooth Setting Major € Select input for Major. The current input is displayed. Open the Major field with the Softkey. 9423da314cc K Major 9423da314cc Q An input may already be entered. This is used by the iBeacon application to ©...
Page 138: Programmable Keys
Programmable keys Programmable keys You can assign a series of functions for the phone to programmable Feature keys on the device or on the OpenScape Key Module 600 to suit your require- ments. If you have not connected a OpenScape Key Module 600, you can use the Fa- vourites menu to program frequently used functions.
Page 139: Programming A Key
Programmable keys Programming a key Initiating programming Directly via the key on the device Long press the Function key on the device to which a function is to be assigned until the programming prompt is displayed. Press the Softkey to open the programming. If the prompt is not displayed or a programmed function is not executed, you can only launch key programming via the user menu (consult your ad- ministrator about the current setting).
Page 140: Beginning Programming
Programmable keys Beginning programming Open using the Softkey. Unallocated Normal Open using the Softkey (not in Favourites). Unallocated Shifted € Choose the function to be programmed on the key. Confirm with the Softkey to set the function, for example Do not disturb. Do not disturb ¥...
Page 141 Programmable keys The input field is displayed. Rep. dialing ¾ Enter the key label you want and confirm with the Softkey. Open using the Softkey. Setting The input field is displayed. © Enter the subscriber's destination phone number and confirm with the Softkey. For example, insert a ’¬’...
Page 142: Setting Up Dialing Keys With Contact Data From An Existing Local Conversation
Programmable keys Enter the key label you want and confirm with the Softkey. Save the programming with the Softkey. Setting up dialing keys with contact data from an existing local conversation You can assign phone numbers to selected dialling keys, forwarding keys and deflect keys using the contact data from an existing conversation.
Page 143: Using Keys
Programmable keys To edit these fields, highlight either Number or Label and press the Softkey next to them. Using keys Function keys on the OpenScape Key Module 600 A function or selected dialing can be programmed on the first or the second lev- el.
Page 144: Function Keys On The Openscape Key Module 600
Programmable keys Open using the Softkey. Favourites Press the Function key on the left panel. The connection is set up. Redial ã If the programmable key is one of the permanently displayed keys on the left panel: Press the Function key on the left panel. The connection is set up. Example 2: Activating/deactivating Call waiting You can press a key to activate or deactivate call waiting functionality, even during a call.
Page 145 Programmable keys Open using the Softkey. Favourites € Select Function key. Press the Function key. The connection is set up. Redial ã...
Page 146: Resetting Keys
Programmable keys Example 2: Immed ring This function allows you to switch the preset delay ( page 160) on and off for  all line keys. The delay is always activated by default. Press the key for the Main menu, if needed. It the programmable key is in Favorites: Open using the Softkey.
Page 147: Making Calls In The Team
Making calls in the team Making calls in the team Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone.
Page 148: Picking Up The Group Call Only Using The Key
Making calls in the team Picking up the group call only using the key Prerequisite: The Call pickup key is configured. Your administrator has set up the group call such that it is only displayed ñ by the Call pickup key flashing. The phone can also ring when idle. A group call is waiting.
Page 149: Picking Up A Group Call
Making calls in the team Picking up a group call ‹ A group call is signaled. Incoming call Confirm with the Softkey. Pickup call Lift the handset (only if the appropriate function is set by your administrator). Press the Function key or press it again if call answering was initiated via the á...
Page 150: Direct Station Selection Keys
Making calls in the team Direct station selection keys Apart from line keys, the administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it. The DSS keys are also used for consultation calls.
Page 151: Call Pickup
Making calls in the team Call pickup You can pick up calls for the DSS subscriber. The LED flashes if a call is incom- ing for this station's line. Indirect pickup Prerequisite: The auto-answer function is deactivated page 205.  Press the DSS key.
Page 152: Deflecting A Call To A Dss Subscriber
Making calls in the team Deflecting a call to a DSS subscriber Prerequisite: The deflect function is enabled for DSS keys. For information on the current setting, see page 212.  If you receive a call on one of your lines, you can immediately deflect it to the DSS subscriber.
Page 153: Multiline
Making calls in the team MultiLine The next section describes the settings for a MultiLine phone and how to use a MultiLine phone. To simplify understanding, we recommend first reading the Section "Operating your OpenScape Desk Phone CP700/700X ( page 35)". ...
Page 154 Making calls in the team Secondary line A secondary line on your phone is used as a primary line by another subscriber of the line trunk group. Your primary line, which is configured on another tele- phone of a line trunk group, simultaneously functions as the secondary line on that telephone.
Page 155: Incoming Calls
Making calls in the team Incoming calls Answering a call via the main line The phone rings. The caller and the relevant line are displayed. The Notification- ‹ Incoming call ø LED flashes. Albert Einstein 3336 Press the flashing key for the main line in the left panel or on the OpenScape 3336 ø...
Page 156 Making calls in the team Answering a call via a Bluetooth headset Press the flashing key for the main line in the left panel or on the OpenScape 3336 ý £ Key Module 600. Press the Softkey. Answer O ² Press the flashing headset key.
Page 157: Making Calls
Making calls in the team Using the line key in the left panel or on the OpenScape Key Module 600 Press the flashing key for the secondary line on the OpenScape Key Module 600 3336 ù £ and use speakerphone mode. Press the Softkey and use speakerphone mode.
Page 158 Making calls in the team Selecting from the Favourites menu Prerequisite: The line is only accessible via the Favourites menu. Lift the handset or press the speaker key or headset key. The input field in Conversations opens. ø Dial a number... ©...
Page 159: During Calls
Making calls in the team € Select the required line. Confirm line 2 for example. ù Line 2 Available ü Press the Function key . The connection is set up. â Redial ã Forwarding calls for the primary line Call forwarding can only be activated for the primary line. Which call forwards are possible, how they are configured and activated can be found from page 199.
Page 160 Making calls in the team • Voicemail page 65  • Forward calls page 199  • Do not disturb page 167  Depending on your individual settings, you will be notified of incoming calls page 162.  Making and receiving calls with multiple lines It is assumed for the following description that the lines are configured in the per- manently displayed keys in the left panel or on a connected OpenScape Key Module 600.
Page 161: Settings For Multiline (Keyset)
Making calls in the team • On phones connected to the line, a user can press the relevant line key and accept the held call. During a consultation call or after accepting a waiting call the hold function can- not be used. The LED display page 152 indicates that the call is on hold to other ...
Page 162 Making calls in the team Example of details for a configured line Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. You can also configure this setting via the Web interface page 238.
Page 163 Making calls in the team You can activate and deactivate the set delay time for all line keys using a func- tion key page 144.  Entering a number for the hot and warm line function Specify which number should be dialed when the hot or warm line function is ac- tivated.
Page 164: Rollover For A Line
Making calls in the team Rollover for a line ñ Your administrator can determine how rollover calls are to be signaled. Only the relevant line key flashes. Line ø £ You hear a special advisory tone and the corresponding line key flashes. Line ý...
Page 165: Making Calls In An Executive/Secretary Team
Making calls in the team Making calls in an executive/secretary team An executive/secretary team is configured by your administrator and may ñ include up to four executive and up to two secretary telephones. You will find additional information on this function in the executive/secretary doc- umentation.
Page 166: Mobility Function
Mobility function Mobility function The mobility function allows you to use another telephone as if it were your own. You use your customary phone number and all contacts as well as telephone settings are available to you on the other phone. Logging on to another telephone Prerequisite: The mobility function is available on this telephone.
Page 167 Mobility function If the mobile user has configured that a password is required for log off, the valid password must be entered. If a valid password is not provided, the phone locked screen will be shown and the option to unlock the phone will be highlighted. The display shows: Phone locked.
Page 168: Switching E/A State When Logging Off
Mobility function Switching E/A state when logging off An executive/secretary team is configured and the feature "Mobility logout ñ action" is enabled by your administrator page 163.  When starting a mobile logoff, one of the actions can take place and change your personal E/A Cockpit state: •...
Page 169: Privacy/Security
Privacy/security Privacy/security Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy tone or an announcement that the called party cannot accept any calls at present. Do not disturb can be activated/deactivated using a specially programmed Function key on the OpenScape Key Module 600 or also from the Presence menu page 28.
Page 170: Security
Privacy/security Activate with the Softkey. Allow DND ¢ _ Save the setting by selecting the Softkey. Security User password Your User password protects your individual configurations, including your lan- guage settings. You can also use the User password to lock your telephone page 170.
Page 171 Privacy/security Open using the Softkey. Current password The input field is displayed. ****** © Enter the current password and conclude your input with the Softkey. Open using the Softkey. New password The input field is displayed. ****** © Enter the new password (at least 6 characters) and conclude your input with the Softkey.
Page 172: Locking The Phone
Privacy/security Open using the Softkey. New password The input field is displayed. ****** © Enter six zeros ("000000") to deactivate the password prompt. Confirm your in- put with the Softkey. Open using the Softkey. Confirm password The input field is displayed. ****** ©...
Page 173 Privacy/security Dialing emergency numbers If an emergency number is entered on the phone by the administrator, Emer- gency call appears on the display for selection when you have activated the lock. You can also enter the emergency number via the dialpad. Press the Softkey.
Page 174: Other Settings And Functions
Other settings and functions Other settings and functions Audio settings Optimize the audio settings on your OpenScape Desk Phone CP700/CP700X for your work environment and according to your personal requirements. Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: •...
Page 175: Ringer
Other settings and functions Ringer Select your preferred ringer from the available audio files. If no individual audio files are available, the "Pattern" ringer is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator. You can also configure this setting via the Web interface page 238.
Page 176: Pattern Melody
Other settings and functions Pattern melody You can also configure this setting via the Web interface page 238.  Prerequisite: You have chosen the "Pattern" ringer, see page 173.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
Page 177: Opening Listening Mode
Other settings and functions Confirm with the Softkey to switch. You hear the set Pattern melody with the se- lected Pattern sequence. Save the setting with the Softkey. Opening listening mode Select the mode here that you prefer for open listening page 89.
Page 178: Setting Headset Port Use
Other settings and functions Setting headset port use You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
Page 179: Special Ringers
Other settings and functions Special ringers You can assign a special individual ringer to the following incoming calls or events to allow faster identification: • Internal • External • Recall (Callback) • Special 1 • Special 2 • Special 3 ñ...
Page 180 Other settings and functions Settings for the "Pattern" If you selected "Pattern" as the ringer, you can make further settings for the pat- Ringer Pattern tern Melody and Pattern sequence: Open using the Softkey Melody € Choose a Melody between 1 and 8. You will immediately hear the associated melody.
Page 181: Activating/Deactivating The Ringer
Other settings and functions Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corre- sponding icon in the status bar on the display page 27.  Hold down the key shown. Tone and indication with an unsecured voice connection Use this option to activate an alert tone that you hear when a secure voice con- nection with the party you are currently talking to ceases to be secure.
Page 182: Display Language
Other settings and functions Display language You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
Page 183: Time Display Format
Other settings and functions 23.RomânƒÉ 24.Slovenƒçina 25.Slovenski Jezik 26.Srpski Jezik 27.Suomi 28.Svenska 29.Türkçe Р усск Time display format You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey.
Page 184: Date Display Format
Other settings and functions Date display format You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
Page 185: Country-Specific Setting
Other settings and functions Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey.
Page 186: Screensaver
Other settings and functions Screensaver Activate a screensaver for the telephone idle state. Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely. You can also configure this setting via the Web interface page 238.
Page 187: Automatic Screensaver Activation
Other settings and functions Automatic screensaver activation Set how long OpenScape CP 600/600E should be idle before the screensaver automatically activates. You can choose from the following settings: • 0 minutes (deactivated) • 1 minute (default) • 5 minutes • 10 minutes •...
Page 188: Setting The Fade Time For The Screensaver
Other settings and functions Setting the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds You can also configure this setting via the Web interface page 238.
Page 189: Return To Main Menu After Timeout
Other settings and functions Return to Main menu after timeout You can choose between screensaver or menu screen that the phone will switch to after a period of idle state has passed. The timer for this idle period will be the same as the existing screensaver timer page 186.
Page 190 Other settings and functions if nec. Enter and confirm the User password. € Select "Phone". Open using the Softkey. $ Phone Open using the Softkey. $ Display Open using the Softkey. $ Landing screen The phone displays the current settings. Conversations ¥...
Page 191: Contrast For Openscape Key Module 600
Other settings and functions Contrast for OpenScape Key Module 600 If you have connected an OpenScape Key Module 600, you can adjust the key label contrast to suit your ambient lighting. You can also configure this setting via the Web interface page 238.
Page 192: Brightness For Openscape Key Module 600
Other settings and functions Brightness for OpenScape Key Module 600 If you have connected an OpenScape Key Module 600, you can adjust the key label brightness to suit your ambient lighting. You can also configure this setting via the Web interface page 238.
Page 193: Energy Saving Mode
Other settings and functions Energy saving mode Set how long OpenScape CP 600/600E should be idle before the background lighting automatically switches off. You can choose from the following settings: • 1 minute • 5 minutes • 30 minutes • 60 minutes •...
Page 194: Setting Daylight Saving Time
Other settings and functions Setting daylight saving time You can also configure this setting via the Web interface page 238.  Prerequisite: Auto DST is deactivated page 193.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
Page 195: Automatic Daylight Saving Time
Other settings and functions Automatic daylight saving time The Auto DST setting is provided for information purposes and can only be changed by your administrator. You can also access this information via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey.
Page 196: Displaying The Date And Time
Other settings and functions Displaying the date and time You can read the date and time display here if necessary (cannot be changed). You can also check this setting via the Web interface page 238.  Checking the time Press the key for the Main menu if appropriate. Open using the Softkey.
Page 197: Displaying Network Information
Other settings and functions Displaying network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone.
Page 198 Other settings and functions € Scroll DNS name: Name or number of telephone. URL: HTTP address of the Web interface. This address is specified in the ad- dress line of the Internet browser and is used to call up the Web interface of the phone in the browser.
Page 199 Other settings and functions LAN information/PC information: [10|100|1000] Mbit/s: Data transfer rate of the network or PC interface. If an interface is not in use, Link down is dis- played.network or PC interface. If an interface is not in use, Link down is dis- played.
Page 200: Resetting User Data
Other settings and functions Resetting user data The following user-specific settings, which you changed via the phone menu or the web interface, can be reset to factory settings. • Display settings • Language setting • Screensaver Some images for the screensaver will be deleted or deleted default images will be restored.
Page 201: Programming Call Forwarding
Other settings and functions Programming call forwarding You can forward calls for your phone to another phone. You can also change, activate and deactivate Call forwarding during a call. ñ The Forwarding function must be approved by the administrator. On multi-line telephones page 64, you can only configure call forward- ...
Page 202: Activating Or Deactivating Immediate Call Forwarding
Other settings and functions Activating or deactivating immediate call forwarding All calls are forwarded regardless of other settings. The prerequisite for forward- ing is that a forwarding destination has been entered. If no destination has been entered, you will be forwarded automatically to enter a destination when you at- tempt to activate forwarding.
Page 203 Other settings and functions Managing call forwarding Open the Presence menu. Forward all calls ¦_ « Open the Forward to menu. Open the Forwarding controls menu. Forwarding controls Three types of call forwarding are offered in the Forwarding menu: • Unconditional •...
Page 204: Copying And Pasting Destination Phone Numbers
Other settings and functions Copying and pasting destination phone numbers The current destination phone number for a call forwarding type is copied. For example, the current destination phone number for All Calls should also become the current destination phone number for No reply. Open the Presence menu.
Page 205: Activating/Deactivating Call Forwarding
Other settings and functions Activating/deactivating call forwarding Prerequisite: A destination has to be entered first in order to activate the for- warding type. Open the Presence menu. The forwarding type "All calls" should be disabled if you want to use the call type All calls ¦_ "Busy".
Page 206: Call Forwarding Chain
Other settings and functions Open the input field with the Softkey ( page 24).  Delay (seconds) The input field is displayed. © Enter the required time in seconds and confirm your entry with the Softkey. Save your input. The new time is displayed. Exit the Presence menu if appropriate.
Page 207: Cti Calls
Other settings and functions CTI calls Beep on auto-answer When you dial a number with a CTI application (e.g. Outlook) and auto-answer is activated, the phone switches automatically to speakerphone mode. If auto- answer is deactivated, the phone first rings and you have to press the loud- speaker key or lift the handset in order to set up the call.
Page 208: Beep On Auto-Reconnect
Other settings and functions Beep on auto-reconnect You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active. You can also configure this setting via the Web interface page 238.
Page 209: Paging Call
Other settings and functions Paging call A paging call is an one way broadcast, for example a real-time announcement to one or more users. Prerequisite: RingCentral server type should be configured and CTI calls option should be disabled. Press the key for the Main menu if appropriate. Open using the Softkey.
Page 210: Activating/Deactivating The Hold Reminder Tone
Other settings and functions Activating/deactivating the hold reminder tone You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
Page 211: Activating/Deactivating Hold And Hang-Up
Other settings and functions Activating/deactivating Hold and hang-up This function works in the following call scenarios: • You have placed a call on hold and hang up. • You are conducting a consultation call and the second party hangs up. •...
Page 212: Music On Hold
Other settings and functions Music on hold If the Music on hold option is active, music is played back when you are placed on hold by another party. You can also configure this setting via the Web interface page 238. ...
Page 213: Permitting Call Deflection
Other settings and functions Permitting call deflection You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
Page 214 Other settings and functions Deflecting to a DSS number A call can be deflected to a direct station selection (DSS) subscriber using the DSS key, if the key is configured and the deflect function is activated by your ad- ministrator page 150.
Page 215: Allowing Call Waiting
Other settings and functions Allowing call waiting If the call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call. ñ The option was programmed by your administrator. You can also configure this setting via the Web interface page 238.
Page 216: Connecting Subscribers By Hanging Up
Other settings and functions Connecting subscribers by hanging up Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up. You can also configure this setting via the Web interface page 238.
Page 217: Allowing Call Transfer
Other settings and functions Allowing call transfer You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
Page 218: Settings For Autodial Delay
Other settings and functions Settings for autodial delay You can also configure this setting via the Web interface page 238.  The setting does not affect automatic emergency number dialing. If you select Autodial delay (s), you must either confirm with the Softkey or wait until the autodial delay expires to set up a call when dialing with the handset on hook.
Page 219: Allowing Busy When Dialling
Other settings and functions Allowing Busy when dialling If you activate this function, an incoming call received while you are dialing is re- jected. The caller then hears the busy signal. You can also configure this setting via the Web interface page 238.
Page 220: Allowing Transfer On Ring
Other settings and functions Allowing Transfer on ring If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers. You can also configure this setting via the Web interface page 238. ...
Page 221: Activating/Deactivating Immediate Dialing
Other settings and functions Activating/deactivating immediate dialing Immediate dialling should only be activated if your administrator has configured and approved a dial plan. Immediate dialling is deactivated by default. For this reason after entering the number you must either confirm the "Wählen" option or wait until the dial delay expires to set up the connection.
Page 222: Permitting A Callback
Other settings and functions Permitting a callback ñ The Callback function is approved by the administrator. You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
Page 223: Allowing A Conference
Other settings and functions Allowing a conference This option allows or blocks the "Local conference" function. You can also configure this setting via the Web interface page 238.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
Page 224: Allow Joining In A Conference
Other settings and functions Allow joining in a conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. You can also configure this setting via the Web interface page 238.
Page 225: Activating Circuit
Other settings and functions Activating Circuit To use your Circuit account in conversations, you have to enter the server ad- dress and your access details. Activating Circuit excludes other corporate direc- tories and the local caller list page 103.  You can also configure this setting via the Web interface page 238.
Page 226: Activating/ Deactivating Led Notification
Other settings and functions Activating/ Deactivating LED notification Activating/ Deactivating Voicemail messages LED notification As a user, you can choose whether you want the LED to light up to signal that you have received a new voicemail. LED notification is activated by default. You can also configure this setting via the Web interface page 238.
Page 227: Activating/ Deactivating Missed Call Led Notification
Other settings and functions Activating/ Deactivating Missed call LED notification As a user, you can choose whether you want the LED to light up to signal that you have missed calls. LED notification is activated by default. You can also configure this setting via the Web interface page 238.
Page 228: Clear Led Notification When There Are Missed Calls
Other settings and functions Clear LED notification when there are missed calls When there is at least one missed call, the notification LED is lit steady red. To turn off the notification LED you should first configure the Missed calls options. You can also configure this setting via the Web interface page 238.
Page 229: Call Logging
Other settings and functions Call logging Deactivating Logging The function can be disabled in order to prevent unauthorized third parties gain- ing information on the other party involved in the call. No further calls or conver- sations are then logged in conversations. The function is always activated by de- fault.
Page 230: Displaying The Missed Call Log
Other settings and functions Displaying the missed call log All missed calls intended for this line are logged and new missed calls are dis- played. If the "No" option is selected for "Include calls answered elsewhere", missed calls for this line that were answered either by other subscribers in the group or with "Directed pickup"...
Page 231: Call Recording
Other settings and functions Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants. You should configure a favorite in order to simplify handling of manual call re- cording page 136.
Page 232: Explanations Of Recording
Other settings and functions Explanations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone. This can be any incoming or outgoing call. It is immaterial here whether a call is set up directly via the telephone or via an application.
Page 233: Recording Calls
Other settings and functions MultiLine There is no difference between multi-line calls and single-line calls when it comes to recording calls. If recording has started, the call is recorded, otherwise not. The recording status of a line continues as long as calls are connected to this line.
Page 234 Other settings and functions Stop recording ¤ Press the Softkey to stop the recording - the recording symbol is shown on ¥ the display. You can start the recording again at any time, for example to continue recording the current call. Ending call recording automatically Prerequisite: You are making a call.
Page 235 Other settings and functions Your call is paused and reconnected during the recording. Prerequisite: You are making a call that is being recorded. Your call partner has placed the call on hold. You hear the music on hold. The recording symbol continues flashing (red/gray).
Page 236 Other settings and functions Prerequisite: The telephone has more than one line configured. The active call is being recorded. The recording symbol flashes (red/gray) on the display. ¥ It is assumed that a OpenScape Key Module 600 is connected for this example. If you do not have a OpenScape Key Module 600, you have to open the Favou- rites menu to use the line keys.
Page 237: Diagnostic Data
Other settings and functions Diagnostic data This information overview in the user area of the service menu provides you with information on the current configuration of the telephone: Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
Page 238 Other settings and functions Diagnostic data IPv4 address 192.168.1,203 IPv4 subnet mask 255.255.255.0 IPv4 default route 192.168.1.2 Primary DNS 217.237.148.22 Secondary DNS 192.168.1.2 IPv4 Route 1 IP None IPv4 Route 1 gateway None IPv4 Route 1 mask None IPv4 Route 2 IP None IPv4 Route 2 gateway None...
Page 239: Individual Settings That Impact Energy Efficiency
Other settings and functions Diagnostic data FIPS enabled Media.Negotiation Single IP ICE.Check.pairs.max ICE.Max.Check.ms 15000 ICE.Gather.Ta.timer.ms ICE.Gather.RTO.timer.ms ICE.Check.Ta.timer.ms ICE.Check.RTO.timer.ms Bluetooth hardware address 00:1A:E8:75:7E:FF Total calls made Total calls received Calls made via dialler Calls made via conversations Calls made via search Individual settings that impact energy efficiency You can actively reduce energy consumption by making the following settings...
Page 240 Other settings and functions...
Page 241: Web Interface (Wbm)
Web interface (WBM) Web interface (WBM) You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection. Access to the Web interface must be activated by your adminis- trator. Launching the Web interface For more information on the IP address, the web interface address, and how to connect the telephone to the network, refer to the section entitled "Displaying network information"...
Page 242: Administrator Settings
Web interface (WBM) Administrator settings This area lets you configure settings for administering your phone and the network environment. Access to the Administrator settings is protected by the admin password. For further information, consult your administrator or refer to the administration manual. User Settings The Web interface homepage opens once you have entered and confirmed the phone's IP ad- dress.
Page 243: User Menu
Web interface (WBM) User menu All settings that you can make via the web interface's user menu can also be made via the phone's user menu page 67.  User Settings User login User login V page 168  Date and time –...
Page 244 Web interface (WBM) – Forwarding partyV page 102  – Visual alert time (secs) V page 102  – Handling – Allow call waiting V page 213  – Allow call waiting tone – Allow DND V page 167  –...
Page 245 Web interface (WBM) Phone – Inactivity – Screen type V page 184  – Idle time (mins) V page 185  – Slide time (secs) – Presence screen – Forwarding types – Display – Brightness V page 190  – Key module contrast. V page 189 ...
Page 246 Web interface (WBM) File transfer – Slideshow images You can delete your installed images in full or individually.
Page 247 Web interface (WBM) – Ringtones You can delete your installed ringtones in full or individually. – Contacts transfer V page 106  Diagnostic information V page 235  File name The file name should only contain alpha-numeric characters as indicated below. If the file name contains any other characters, they are automatically replaced by a "_"...
Page 248: Fixing Problems
Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
Page 249 Priority Description Canceled by user Appears if the PIN entry was rejected The IP address of the Unify Vermittlungrechner cannot be retrieved. DNS query failed. A connection cannot be established to the Unify Vermittlungrechner – No response A connection cannot be established to the Unify Vermittlungrechner –...
Page 250 Fixing problems To correct any other problems: Contact your administrator first if a fault persists for more than five minutes, for example. Pass on the message displayed in the red field, if appropriate, as shown in the next example. Problems that cannot be corrected should be referred to Customer Service.
Page 251: Repair And Recycling Concept, Extending Performance Capability
This section includes additional user instructions in accordance with the basic award criteria for the Blue Angel eco-label pursuant to RAL-UZ 150. Obligations for Unify arising from this section are only valid in Germany. Recycling and disposal of equipment in the OpenScape Desk Phone family Return of OpenScape Desk Phone waste equipment.
Page 252: Repair Reliability And Spare Part Supply
Repair and recycling concept, extending performance capability Repair reliability and spare part supply Unify Software and Solutions GmbH & Co. KG guarantees repair support and spare part supply for up to 5 years following product discontinuation of the OpenScape Desk Phone telephones.
Page 253: Special Features For Operation On An Openscape 4000
Special features for operation on an OpenScape 4000 Special features for operation on an OpenScape 4000 Not all functions are supported fully when operating an OpenScape Desk Phone CP700/700X on an OpenScape 4000, as is the case on an OpenScape Voice. Passively supported functions Some of the functions are only available to you as a passive user.
Page 254: Index
Index Index Line key .............. 233 Multi-line .............. 231 Operating modes ..........229 Second call ............232 Tips ..............230 Call settings Abort deployment ............. 17 CTI calls .............. 172 Administration ............73 MultiLine ............. 159 AICS Zip tone ..........80, 93, 154 Call signaling, different ..........
Page 255 Index Rejecting a call ............ 149 During calls Key modules ............21 MultiLine .............. 157 Language setting Emergency call ............171 Country setting ............ 183 Emergency number ..........171 Language for user prompts ......... 180 Error message LDAP ..............103 Remote configuration ..........
Page 256 Index Parameters .............. 69 Telephone maintenance ........245 Phantom line ............152 Telephony interface Pickup group ............145 SingleLine ............. 56 Presence ..............28 Time ............... 194 Primary line ............151 Time display format ..........181 Privacy ..............167 Toggle/connect ............94 Private line .............

This manual is also suitable for:

Openscape cp700x Openscape 600 Openscape voice Openscape 4000

Unify OpenScape CP700 User Manual

Important Information

General Information

Remote Configuration for Cloud Service Providers

Getting to Know the Openscape Desk Phone CP700/700X

Operating Your Openscape Desk Phone CP700/700X

Telephone Settings

Making Calls

Using Bluetooth

Programmable Keys

Making Calls in the Team

Mobility Function

Privacy/Security

Other Settings and Functions

Web Interface (WBM)

Fixing Problems

Repair and Recycling Concept, Extending Performance Capability

Special Features for Operation on an Openscape 4000

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for Unify OpenScape CP700