Silent Monitoring; Active Silent Monitoring - Unify OpenScape Desk Phone IP 55G User Manual

OpenScape Voice functions

Silent monitoring

If this function has been configured by administrator and enabled for the desti-
nation phone, you can join an active call of an internal station and listen in un-
noticed (muted) or with the knowledge of the target station (active).

Active silent monitoring

Station A and B are on a call. You want to listen to the call so that Station B does
not notice but so that you can still talk to Station A.
Your phone
Internal or external station B
• You can hear and talk to station A.
• You can hear station B but cannot talk to him or her because he or she cannot
hear you.
• Station A and B can hear and speak to each other.
^
Lift the handset.
j
Enter the code for active silent monitoring and the destination number (see code
table Page 201). You are connected to the call and can listen. If necessary no-

tify station A.
]
End the silent monitoring unnoticed by replacing the handset.
Internal station A
195