Accepting A Call - Unify OpenScape Desk Phone IP 55G User Manual

Making calls with multiple lines

Accepting a call

Incoming calls for the executives should be forwarded immediately to the as-
signed secretary and answered there. The line overview (
whether the executive has activated call forwarding.
Accepting calls at the secretary phone
An incoming call for "Executive 1" rings at the assigned "Secretary 1".
The line key of the "Secretary 1" phone flashes.
The "Secretary 1" direct station selection key on the "Executive 1" phone
also flashes.
Press the line key to answer the call. The station answers. The line key flashes
rapidly.
The "Secretary 1" direct station selection key on the "Executive 1" phone
illuminates.
Early call pickup by Executive 1
An incoming call for "Executive 1" rings on "Secretary 1". The "Secretary 1" di-
rect station selection key on the "Executive 1" phone flashes. The "Secretary 1"
has not yet answered the call. Before the call is forwarded to "Secretary 2",
"Executive 1" picks up the call early.
Press the "Secretary 1" direct station selection key on the "Executive 1" phone
to answer the call.
If for example a call for "Executive 2" on "Secretary 2" is not answered,
"Secretary 1" or "Executive 1" can pick up the call early.
Forward to Secretary 2
An incoming call for "Executive 1" rings at the assigned "Secretary 1". The call
is not answered. After a specified period the call is forwarded to "Secretary 2".
The line key of the "Secretary 2" phone flashes and it rings.
Press the line key on the "Secretary 2" phone to answer the call. The station an-
swers. The "Secretary 2" direct station selection key on the "Executive 1" phone
illuminates.
If "Secretary 1" is busy, the call is forwarded immediately to "Secretary 2"
if:
• a consultation call is being made or
• "Allow call waiting" is deactivated.
Second call
Prerequisite: "Allow call waiting" is activated.
If "Secretary 1" receives a second call, this can be accepted, ignored, forwarded
or rejected. Detailed information on this can be found from
If the second call was answered, it can be forwarded using consultation or the
direct station selection keys.
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