Call Control (2Nd Alert); Two Calls Simultaneously - Unify OpenStage 60 SIP User Manual

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Call control (2nd alert)

To ensure that you do not miss any important calls, administrator can configure
a key that blinks when a call is waiting, for instance, when you are dialling a num-
ber or when two calls come in simultaneously.
Call control does not work with multi-line phones

Two calls simultaneously

Prerequisite: The "2nd alert" key is set up and "call waiting" is permitted
( Page 110).

Y Y
two calls ring at the same time.
Caller information from the first caller is displayed and you have the following op-
tions:
• Accept
• Reject
• Deflect
T
The "2nd alert" key is blinking and you hear a notification tone.
Display second caller
T
Pressing the blinking "2nd alertl" key will display the second caller's information
and you again have three options to choose from.
Return to first caller
T
Press the blinking "2nd alert" key again to return to the first caller's displayed in-
formation.
Accept a call
If you accept one of the calls, the other call is treated as a second call (see
Page 108)

Basic functions