Unify OpenStage 15 User Manual

TO MAKE AN EXTERNAL CALL:

1. Dial "0", then the number you wish to call.

TO MAKE AN INTERNAL CALL:

1. Press relevant extension key
OR
Dial extension number.

TO TRANSFER A CALL INTERNALLY:

1. While on the call, press the OK key or the Hold key.
Either key places the call on hold.
2. Dial the extension number to which you wish to transfer
the call and announce the call.
3. Replace handpiece OR press Release.

TO TRANSFER A CALL EXTERNALLY:

1. While on the call, press the OK key or the Hold key.
Either key places the call on hold.
2. Dial "0" for an external line.
3. Dial the external number to which you wish to transfer the
call and announce the call.
4. Scroll down to "Transfer?".
5. Press OK key.
This transfers the call.
6. Replace handpiece OR press Release.
CONFERENCING:
1. During the first call, press the OK key.
This call is on hold while you contact the second party.
2. Initiate the second call (either external or internal).
3. Announce the call to the second party.
4. Scroll down to "Conference?".
5. Press the OK key.
Three parties will be connected. The display will show Add
party?".
6. To add other participants, repeat the process.
TO PARK A CALL (*56):
1. During the call, when the screen displays "Enquiry?", press
the Call Park key.
2. Dial the park slot number (0-9).
TO RETRIEVE A PARKED CALL (#56):
1. Press the Call Park key.
2. Dial appropriate park slot number.
DIRECT CALL PICKUP (*59):
1. Press *59.
The name of the ringing extension will be displayed.
2. Press OK to accept the call
OR
Scroll to the relevant name and press OK to accept the
call.
TO DIVERT PHONE (*1, 1):
1. Scroll down to "Forwarding On?".
2. Press the OK key.
3. To confirm all calls, press the OK key
OR
Scroll down to select "external calls only?" or "internal
calls only?".
4. Enter the destination number (inserting "0" before
external number).
The display will show "Save entry?".
5. Press the OK key.
TO CANCEL A DIVERSION (#1):
1. Scroll down to "Forwarding Off?".
2. Press OK key.
TO DIAL SPEED DIAL (*7):
1. Dial *7.
2. Dial appropriate speed dial code.
Unify OpenStage 15 User Guide
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TO PROGRAMME A FEATURE KEY:
1. Dial *91
2. Press the feature key to be programmed
The screen will display "Change feature?"
3. Press OK key to confirm
The screen will display "Repdial key?"
4. Press OK key to confirm
5. Enter the extension number
6. Press OK key to save
7. Press Speaker key to end
TO ACCEPT A WAITING CALL (USING CALL KEYS):
If you have call keys programmed, during a call, a flashing light
adjacent to your call key will indicate a second incoming call.
1. Press the feature key adjacent to the flashing light
Your first call will be placed on hold
2. Upon conclusion of the second call, replace the receiver.
Your handset will ring, prompting you to resume the first
call
3. To toggle between the calls, press the feature key of one
call, which will place the other on hold
TO ACCEPT A WAITING CALL (USING OK KEY):
If you do not have call keys programmed and receive a second
call while on an existing call, "Call waiting?" will appear on your
screen
1. Press OK key
You will be connected to call 2, and call 1 will be placed on
hold.
2. Follow from step 2 of the previous section.