Muted Silent Monitoring - Unify OpenScape Desk Phone IP 55G User Manual

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Muted silent monitoring

Station A and B are on a call. You want to monitor a call but so that neither station
notices.
Your phone
Internal or external station B
• You can hear station A but cannot talk to him or her because he or she cannot
hear you.
• You can hear station B but cannot talk to him or her because he or she cannot
hear you.
• Station A and B can hear and speak to each other.
^
Lift the handset.
j
Enter the code for active silent monitoring and the destination number (see code
table Page 201). You are connected to the call and can listen.

]
End the silent monitoring unnoticed by replacing the handset.
OpenScape Voice functions
Internal station A