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Directed pickup
Directed pickup
Picking up a held call
Prerequisite: Your colleague has placed a call on hold on his or her multi-line
phone
Page 128. You know the co-worker's internal phone number and the
function is configured for you in OpenScape Voice.
Select the softkey (idle mode) to confirm.
or
^
Lift the handset.
or
Press the key shown.
Speaker
Select the softkey to confirm.
j
Enter and confirm the relevant phone's internal number. You are connected to
your colleague's held call either via the handset or in speakerphone mode.
Basic functions