Blank Page - Lexmark X792 Service Manual

7562

Blank page

Try one or more of the following:
•
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT CARTRIDGE
Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print
cartridge.
•
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When a cartridge low message appears, make sure that toner is distributed evenly among all four print
cartridges or whichever color has the shadow images:
1.
Remove the print cartridge.
Warning: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of
2.
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3.
Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is not printing.
Additional checks—blank page
Step
1 Is all the packing material for the cartridge in
question removed?
2 Replace the cartridge for the color in question.
Does this fix the problem?
3
Check the high voltage contact from the HVPS to the
photoconductor charge roll. See
block assembly removal" on page
Are the spring(s) defective?
4 Turn off the printer and check the continuity of the HVPS
cable.
Is there continuity?
5 Replace the HVPS. See
(HVPS) board removal" on page
Did this fix the problem?
6 Replace the printhead. See
installation, and alignment" on page
Did this fix the problem?
2-26
Service Manual
future print jobs.
Questions / actions
"High-voltage power supply
"Printhead removal,
"Cartridge contact
4-41.
4-60.
4-119.
Yes
Go to step 2. Remove the
packing
material.
Problem solved. Go to step 3.
Replace the Go to step 4.
cartridge contact
block assembly.
Go to step 5. Replace the
cable assembly.
Problem solved. Go to step 6.
Problem solved. Replace the
system board.
See "System
board removal"
on page
No
4-142.