Blank Page - Lexmark X792 7562-4xx Service Manualv

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Try one or more of the following:
•
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT CARTRIDGE
Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print
cartridge.
•
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When a cartridge low message appears, make sure that toner is distributed evenly among all four print
cartridges or whichever color has the shadow images:
1.
Remove the print cartridge.
Warning: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of
2.
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3.
Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is not printing.
Additional checks—blank page
Step
1 Are all the packing material for the cartridge in
question removed?
2 Replace the cartridge for the color in question.
Does this fix the problem?
3 Check the high voltage contact from the HVPS to the
photoconductor charge roll. See
block assembly removal" on page
Are the spring(s) defective?
4 Turn off the printer and check the continuity of the HVPS
cable.
Is there continuity?
5 Replace the HVPS. See
(HVPS) board removal" on page
Does this fix the problem?
6 Replace the printhead. See
installation, and alignment" on page
Does this fix the problem?
future print jobs.
Questions / actions
"Cartridge contact
"High-voltage power supply
"Printhead removal,
Go to step 2.
Problem solved.
Replace the
cartridge contact
4-38. block assembly.
Go to step 5.
Problem solved.
4-67.
Problem solved.
4-121.
Yes No
Remove the
packing
material.
Go to step 3.
Go to step 4.
Replace the
cable assembly.
Go to step 6.
Replace the
system board.
See "System
board removal"
on page 4-150.
2-35
Diagnostic information
7562
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