Print Quality-Blank Page - Lexmark C522 Service Manual

5022-xxx
Step Questions / actions
2 Replace the PC unit. See
unit removal" on page
Does this fix the problem?
3 Check the high voltage contact from the HVPS
to the transfer belt assembly.
Transfer belt high voltage
path (typical 4X)
Is a problem found?
4 Reseat the JHVPS connector.
Does this fix the problem?
5 Replace the HVPS. See
supply (HVPS) removal" on page
Does this fix the problem?
6 Clean the printhead.
Does this fix the problem?
Print quality—blank page
Step Questions / actions
1 Is all the packing material for the
photoconductor unit in question removed?
2 Replace the photoconductor unit for the color
in question.
Does this fix the problem?
3
4
Enter the Diagnostics mode (turn off the
printer, press and hold
printer, and release the buttons when the clock
graphic displays), and run the appropriate
cartridge drive motor test for the missing color.
See "General motor tests" on page
Did the motor run?
2-56
Service Manual
"Photoconductor Problem solved.
4-70.
Replace the spring or the
transfer contact assembly.
See
assembly removal" on
page
Problem solved.
"High voltage power Problem solved.
4-62.
Problem solved.
Go to step 2.
Problem solved.
Go to step 5.
and , turn on the
3-8.
Yes
"Transfer contact
4-92.
Yes
No
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Replace the printhead. See
"Printhead removal" on
page 4-74.
No
Remove the packing
material.
Go to step 3.
Replace the EP drive
assembly. See
"Electrophotographic (EP)
drive assembly removal—
model C52x only" on
page 4-48 or
"Electrophotographic (EP)
drive assembly removal—
model C53x only" on
page 4-51.