290.11—ADF top door open jam service check
Step
1
Remove all documents from the ADF.
Place an undamaged document in the ADF,
and perform a ADF test.
Does the error remain?
2
Check the sensor (ADF top door interlock) for
proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line "sensor (ADF top door
interlock)"
Does the display on the operator panel,
change every time the sensing area of the
above sensor is interrupted or blocked?
3
Check the sensor (ADF top door interlock) for
proper connection.
Is the above component properly connected?
4
Place an undamaged document in the ADF,
and perform a ADF test.
Does the error remain?
5
Perform a print test using the ADF.
Does the problem remain?
Check
Yes
Go to step 2.
Go to step 4.
Replace the sensor (ADF
top door interlock).
Go to
"Sensor (ADF top
door interlock) removal"
on page
4-188.
Replace the ADF controller
card assembly.
Go to
"ADF controller
card removal" on
page
4-153.
Go to step 5.
Contact next highest level
of tech support.
No
Problem solved.
Go to step 3.
Replace the connection.
Problem solved.
Problem solved.
2-121
Diagnostic information
7562