284.01—Sensor (2nd scan) static jam service check
Step
1
Check the media path.
Is the media path free of media or media
fragments?
2
Check the sensor (2nd scan) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch Observe the line "sensor (ADF
2nd scan)
Does the display on the operator panel,
change every time the sensing area of the
above sensor is interrupted or blocked?
3
Check the sensor (ADF 2nd scan) for proper
connection.
Is the above component properly connected?
4
Place an undamaged document in the ADF,
and perform a ADF test.
Does the error remain?
5
Perform a print test using the ADF.
Does the problem remain?
Check
Yes
Go to step 2.
Go to step 4.
Replace the sensor (ADF
2nd scan).
Go to
"Sensor (ADF 2nd
scan) removal" on
page
4-184.
Replace the ADF controller
card assembly.
Go to
"ADF controller
card removal" on
page
4-153.
Go to step 5.
Contact next highest level
of tech support.
No
Remove any media or
media fragments.
Go to step 3.
Replace the connection.
Problem solved.
Problem solved.
2-117
Diagnostic information
7562