Step
Questions / actions
2
Check if the elevator plate moves up when
you close the 2000-sheet high-capacity
feeder media tray.
1. Open the jam clearance cover.
2. Close the 2000-sheet high-capacity feeder
media tray.
3. Check if the elevator plate moves up.
Does the elevator tray moves up?
3
Check the tray elevator coupling gear for
damage.
Is the tray elevator coupling gear damaged?
4
Check if the lift drive coupling gear is
damaged.
Is the lift drive coupling gear damaged?
Yes
Go to step 5.
Replace the 2000-sheet
high-capacity feeder media
tray. See
"Output option
removals" on page
4-224.
Replace the 2000-sheet
high-capacity feeder lift
drive motor assembly. See
"2000-sheet high-
capacity feeder lift drive
motor assembly
removal" on page
4-265.
No
Go to step 3.
Go to step 4.
Go to step 5.
2-161
Diagnostic information
7562