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Lexmark X792 Service Manual

Lexmark X792 Service Manual

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Service manual (859 pages)

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Table Of Contents

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Lexmark™ X792 printer

7562

• Table of Contents

• Start Diagnostics

• Safety and Notices

• Trademarks

• Index

Lexmark and Lexmark with diamond design are

trademarks of Lexmark International, Inc., registered

in the United States and/or other countries.

Table of Contents

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Summary of Contents for Lexmark X792

Page 1 Lexmark™ X792 printer 7562 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Page 2 Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption and StapleSmart are trademarks of Lexmark International, Inc.
Page 3: Table Of Contents
7562 Table of contents Notices and safety information ......... xvii Laser notice .
Page 4 7562 Print irregularities ..............2-32 Print is too dark .
Page 5 7562 200.35, 200.37—Paper Jam error service check ........2-94 200.42—Paper Jam error service check .
Page 6 7562 Tray jam indicator (550-sheet/2000-sheet input option) service check ..... . . 2-162 Tray linking service check ............2-163 Diagnostic aids .
Page 7 7562 DEVICE TESTS ..............3-22 Quick Disk Test .
Page 8 7562 Color Alignment ..............3-33 Motor Calibration .
Page 9 7562 Names and functions of components ..........3-51 ADF .
Page 10 7562 Front access door beacon removal ...........4-50 Front USB cable removal .
Page 11 7562 Waste toner full sensor removal ........... 4-147 Waste toner tray bracket removal .
Page 12 7562 Scanner exposure lamp removal ........... 4-200 Scanner FB length sensor cable removal .
Page 13 7562 5-bin mailbox front cover removal ..........4-298 5-bin mailbox option cable removal .
Page 14 7562 HTU lower redrive guide removal ........... 4-348 HTU option hook removal .
Page 15 7562 Redrive parts packet ............. . 6-2 Fuser drive assembly .
Page 16 7562 Service Manual...
Page 17: Notices And Safety Information
7562 Notices and safety information The following laser notice labels may be affixed to this printer. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 18 7562 stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza tecnica, non ricevano radiazioni laser superiori al livello della classe 1. Avisos sobre el láser Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825-1 para productos láser de Clase I (1).
Page 19 7562 Laserilmoitus Tämä tulostin on sertifioitu Yhdysvalloissa DHHS 21 CFR Subchapter J -standardin mukaiseksi luokan I (1) - lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi. Luokan I lasertuotteita ei pidetä haitallisina. Tulostimen sisällä on luokan IIIb (3b) laser, joka on nimellisteholtaan 5 mW:n galliumarsenidilaser ja toimii 770 - 795 nanometrin aallonpituuksilla.
Page 20 7562 Avís sobre el Làser Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825-1.
Page 21 7562 Notices and safety information...
Page 22 7562 xxii Service Manual...
Page 23: Safety Information
7562 Safety information • The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others.
Page 24 7562 Sicherheitshinweise • Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen. • Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen Wartungsfachmann bestimmt.
Page 25 7562 Informació de Seguretat • La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades. •...
Page 26: Preface
7562 Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: General information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment, as well as general environmental and safety instructions, are discussed.
Page 27: Conventions
7562 Conventions Note: A note provides additional information. Warning: A warning identifies something that might damage the product hardware or software. There are several types of caution statements: CAUTION A caution identifies something that might cause a servicer harm. CAUTION This type of caution indicates there is a danger from hazardous voltage in the area of the product where you are working.
Page 28 7562 xxviii Service Manual...
Page 29: General Information
It prints both four-color and monochrome print jobs. The X792 represents the latest in Lexmark printer innovation, including a full-color eTask touch screen with improved messaging and animation, standard 160 GB or higher hard drive, enhanced security features, remote operator panel access and control, customizable reports, and access to the growing list of downloadable and customizable solutions.
Page 30: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Some options may not be available for all models. Automatic Document Feeder (ADF)
Page 31: Options And Features
7562 Options and features Lexmark X792 printers support only Lexmark X792 paper-handling options. These options are not compatible with any other Lexmark printer. Some of the following options are not available in every country or region. Available internal options •...
Page 32 7562 Notes: • Using a power converter or inverter is not recommended. • The X790 series printers are ENERGY STAR qualified. • All models ship with Sleep Mode set to On. Electrical specifications Low-voltage models • 100 to 110 V ac at 50 to 60 hertz (Hz) nominal •...
Page 33 *In some cases, performance specifications (such as paper OCF, EP cartridge usage) are measured at an ambient condition. Performance The X792 printers support up to 50 ppm maximum print, copy, and scan speeds. Performance speed depends on: • Interface to the host (USB, serial, parallel, network) •...
Page 34: Paper Sizes Supported By The Printer
7562 Duty cycle • 2,500–17,000 pages per month (recommended) • 150,000 pages per month (maximum) Memory configuration 1GB standard memory. Optional memory is available in 256MB, 512MB, and 1GB 200-pin X64 DDR2 SO- DIMM. There is only one DIMM slot available for optional memory. Supported paper sizes, types, and weights Paper sizes supported by the printer 550-sheet trays...
Page 35: Paper Types And Weights Supported By The Printer
WILL NOT be stapled. Paper size not supported for offset or stapling in the finishing options. Supported by X792 models only. This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
Page 36: Paper Types And Weights Supported By The Output Bins
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. Use envelopes that lie flat when individually placed facedown on a table.
Page 37: Paper Characteristics
Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at http:// support.lexmark.com. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long.
Page 38: Unacceptable Paper
7562 Most high-quality xerographic paper is made from 100% chemically pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling. Unacceptable paper The following papers are not recommended for use with the printer: •...
Page 39: Tools Required For Service
7562 Tools required for service Flat-blade screwdriver #1 Phillips screwdriver, magnetic #2 Phillips screwdriver, magnetic #2 Phillips screwdriver, magnetic short-blade Needlenose pliers Diagonal side cutters Spring hook Feeler gauges Analog or digital multimeter Parallel wrap plug 1319128 Twinax/serial debug cable 1381963 Coax/serial debug cable 1381964 1-11 General information...
Page 40: Acronyms
7562 Acronyms ASIC Application-Specific Integrated Circuit BLDC Brushless DC Motor Black Only Retract Cyan Cyclic Redundancy Check Customer Setup DIMM Dual Inline Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM Erasable Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte HCIT...
Page 41: Diagnostic Information
7562 2. Diagnostic information CAUTION Remove the power cord from the electrical outlet before you connect or disconnect any cable or electronic card or assembly for personal safety and to prevent damage to the printer. CAUTION The printer weight is greater than 32 kg (70 lb) and requires three or more trained personnel to move it safely.
Page 42: Error Code Divisions
7562 Error code divisions Error codes identifications have changed for this product. The following chart identifies some of the new code numbers that should be consistent across product lines. Range Description Go to page… Text prompts User prompts without code numbers “User prompts”...
Page 43: Paper Jams
7562 Paper jams Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display. To resolve any paper jam message, you must clear all jammed paper from the paper path. Area Jam number What to do 200–203 Open the side door, and then remove the jammed...
Page 44: 200 Paper Jam
7562 Area Jam number What to do 280–291 Remove all paper from the ADF, and then remove the “280–289 paper jams” on jammed paper. page 2-21 200 paper jam Open the left access door. Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 45 7562 Error code Description Action 200.04 Input sensor flag broke early. • Clear away anything in the paper path that might cause the paper to jam. Possible cause: • Be sure the paper settings match the media. • Incorrect paper settings •...
Page 46 7562 Error code Description Action 200.35, Near narrow media sensor does not 1. Clear away anything in the paper path that might 200.37 break or breaks late. cause the paper to jam. 2. Be sure the paper settings match the media. •...
Page 47: 201 Paper Jam
7562 Error code Description Action 200.48 Narrow media sensor is never made “200.43” on page 2-6. or is made late. 200.49 S1 sensor is made when printer tries • Clear away anything in the paper path that might to print from an idle state. cause the paper to jam.
Page 48: 202-203 Paper Jams
7562 Error code Description Action 201.03 Bubble sensor is never made or is • Clear away anything in the paper path that might made late. cause the paper to jam. • If clearing a paper jam does not fix the problem, Possible causes: go to “201.03, 201.05, 201.07, 201.08—Paper...
Page 49 7562 Paper jam in the standard exit bin: Firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. From the operator panel, touch Continue, jam cleared. Paper jam in the fuser: Open the left access door.
Page 50 7562 Additional checks—202–203 paper jams Error code Description Action 202.01 Exit sensor is made when printer tries • Check for anything in the paper path that might to print from an idle state. cause the paper to jam. • The fuser exit sensor may not be functioning Possible causes: properly.
Page 51 7562 Error code Description Action 202.33 Bin-full sensor is never made or is • Clear away anything in the paper path that might made late. cause the paper to jam. • If clearing a paper jam does not fix the problem, go to “Bin-full sensor service check”...
Page 52: 230-239 Paper Jams
7562 Error code Description Action 203.03 Redrive bubble sensor is never made • Clear away anything in the paper path that might or is made late. cause the paper to jam. • If clearing a paper jam does not fix the problem, Possible cause: Faulty redrive bubble go to “Redrive bubble sensor service check”...
Page 53 7562 Additional checks—230 paper jam Error code Description Action Error code Description Action 231.01 D1 sensor is made when printer tries • Check for anything in the paper path that might to print from an idle state. cause the paper to jam. •...
Page 54: 24X Paper Jam
7562 Error code Description Action 232.04 D2 sensor broke early. The D2 sensor may not be functioning properly. Go “D1 and D2 sensor service check” on Possible causes: page 2-135. • Damaged D2 sensor • Faulty fuser • Faulty system board 232.05, D2 sensor never broke.
Page 55 7562 Additional checks—24x paper jam Error code Description Action 241.01 S1 sensor is made when printer 1. Clear away anything in the paper path that might powers up or covers are closed. cause the paper to jam. 2. If clearing a paper jam does not fix the problem, Possible causes: go to “Input, S1, narrow media, and near...
Page 56 7562 Error code Description Action 241.21, Tray 1 motor stalled. 1. Remove all media present in the paper path. 241.22 2. Be sure the paper settings match the media. Possible causes: 3. Flex the media, and stack it flat in the tray or •...
Page 57 7562 Error code Description Action 243.01 Tray 3 sensor is reached during POR 1. Clear anything in the paper path that might or after clearing the paper jam, tray 3 cause the paper to jam. sensor is still triggered. 2. Check if the sensor flag is free from any obstruction.
Page 58 7562 Error code Description Action 244.01 Tray 4 sensor is reached during POR 1. Clear anything in the paper path that might or after clearing the paper jam, tray 4 cause the paper to jam. sensor is still triggered. 2. Check if the sensor flag is free from any obstruction.
Page 59 7562 Error code Description Action 245.01 Tray 5 sensor is reached during POR 1. Clear anything in the paper path that might or after clearing the paper jam, tray 5 cause the paper to jam. sensor is still triggered. 2. Check if the sensor flag is free from any obstruction.
Page 60: 250 Paper Jam
7562 250 paper jam Remove all paper from the multipurpose feeder. Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Reload paper into the multipurpose feeder, and then adjust the paper guides. From the operator panel, touch Continue, jam cleared.
Page 61: 280-289 Paper Jams
7562 280–289 paper jams Remove all original documents from the ADF. Open the ADF door. Grasp the jammed paper on both side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the ADF door. Flex and stack the original documents.
Page 62 7562 Error code Description Action 283.03 Scanner ADF feed jam. • Remove all media present in the media path. • Check for obstructions in the media path. • If the problem persists, go to “283.03—Sensor (ADF 1st scan) late jam service check” on page 2-115.
Page 63: Print Quality
7562 Print quality Note: These symptoms may require replacement of one or more CRUs (Customer Replaceable Units) designated as supplies or maintenance items, which are the responsibility of the customer. With the customer's permission, you may need to install a developer (toner) cartridge or photoconductor unit. Service tip: Before troubleshooting any print quality problems, do the following: Print a menu settings page, and then check the life status of all supplies.
Page 64: Background (Fog)
7562 Symptom Action Print is too light Go to “Print is too light” on page 2-34 Random marks Go to “Random marks” on page 2-35 Repeating defects Go to “Repeating defects” on page 2-35 Shadow images Go to “Shadow images” on page 2-36.
Page 65 7562 Additional checks—background Step Questions / actions Replace the print cartridge. Problem solved. Go to step 2. Does this fix the problem? Check the high voltage contact from the HVPS to the Replace the ITU Go to step 3. transfer module. See “ITU block assembly removal”...
Page 66: Blank Page
7562 Blank page Try one or more of the following: • MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge. •...
Page 67: Blurred Or Fuzzy Print
7562 Blurred or fuzzy print Try one or more of the following: • CHECK THE EP DRIVE ASSEMBLY AND TRANSFER MODULE Blurred or fuzzy print is usually caused by a problem in the EP drive assembly or in the transfer module. Check the EP drive assembly and transfer module for correct operation.
Page 68: Colors Not Properly Aligned
7562 • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. • RESEAT THE CARTRIDGES Colors not properly aligned ABCDE ABCDE ABCDE ABCDE Color has shifted outside of the appropriate area or has been superimposed over another color area. Try one or more of the following: •...
Page 69: Horizontal Banding
7562 Horizontal banding Leading edge Trailing edge Try one or more of the following: • MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Measure the distance between repeating bands. If the distance between bands either 27 or 36mm, then replace the defective print cartridge. •...
Page 70: Light Colored Line, White Line, Or Incorrectly Colored Line
7562 Additional checks—horizontal lines Step Questions / actions Check the media condition. Go to step 2. Problem solved. Load new, dry, recommended media. Re-print the defective image. Does the error continue? Check the media transfer route. Go to step 3. Remove obstacles or Check the media route for contamination or obstacles.
Page 71: Media Damage
7562 Media damage Leading edge Trailing edge Additional checks—media damage Step Questions / actions Check printer installation placement. Go to step 2. Correct the installation Check the installation surface for irregularities. placement. Check for missing printer foot. Is the setup surface normal? Check the media feed.
Page 72: Mottle (2-5Mm Speckles)
7562 Mottle (2–5mm speckles) Leading edge Trailing edge XXXX Get more information on the cause Keep running prints through, and the problem normally clears up. If the problem persists, replace the print cartridge causing the spots. Paper curl • CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: From the printer Paper menu, check the Paper Type and Paper Weight settings.
Page 73 7562 Make sure the paper type and weight settings match the paper loaded in the tray: From the printer Paper menu, check the Paper Type and Paper Weight settings. Before sending the job to print, specify the correct type settings from the computer: •...
Page 74: Print Is Too Dark
7562 Print is too dark Try one or more of the following: • LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. • AVOID TEXTURED PAPER WITH ROUGH FINISHES •...
Page 75: Random Marks
7562 • MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When a cartridge low message appears, make sure that toner is distributed evenly among all four print cartridges or whichever color has the shadow images: Remove the print cartridge. Warning: Be careful not to touch the photoconductor drum.
Page 76: Shadow Images
7562 Measure repeating horizontal lines from the reference lines at the top to determine what may have caused the lines to form in that pattern. Be sure to use portrait orientation for the test file. Distance between Part to replace defects 37.7 mm (3.71 in.) Print cartridge...
Page 77: Skew
7562 Additional checks—shadow images Service tip: Install a new print cartridge if available before doing this additional check. Shadow images can be caused by the photoconductor, cleaning blade, and other parts inside the print cartridge. Step Questions / actions Is there any toner contamination on the fuser Replace the Contact your assembly?
Page 78: Solid Color Or Black Pages
7562 Step Questions / actions Check the printhead for proper alignment. Go to step 6. Problem solved. Go to “Aligning the printhead” on page 4-117. Does the problem remain? Perform a print test. Contact next Problem solved. highest level of Does the problem remain? tech support.
Page 79: Toner Rubs Off
7562 Toner rubs off Leading edge Trailing edge Try one or more of the following: • CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the operator panel Paper menu, check the Paper Type and Paper Weight settings.
Page 80: Transparency Print Quality Is Poor
7562 Transparency print quality is poor Try one or more of the following: • CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. • CHECK THE PAPER TYPE SETTINGS Make sure the paper type settings match the paper loaded in the tray or feeder: From the operator panel Paper menu, check the Paper Type setting.
Page 81: Vertical Lines
7562 Vertical lines Leading edge Trailing edge Step Check Check the media condition. Go to step 2. Problem solved. Load new, dry, recommended media. Re-print the defective image. Does the error continue? Are the media transfer route and the media path free Go to step 3.
Page 82: Adf & Scanner Print Quality
7562 ADF & scanner print quality Note: Get a printout as a base, and then follow the symptom table to identify the possible failing FRU. Image quality symptoms: • Dark print — “Dark image quality (using ADF or Scanner)” on page 2-42.
Page 83: Vertical Lines (Process Direction Using The Adf)
7562 Vertical lines (process direction using the ADF) Step Check Check the small platen glass on the scanner unit Clean or replace Go to step 2. assembly. the scanner platen glass Is the large and small platen glass contaminated or cover.
Page 84 7562 Step Check Perform a print test using the scanner CCD assembly. Replace the Problem solved. scanner CCD Does the error continue? assembly. Go to “ADF duplex CCD assembly removal” on page 4-155. Perform a print test using the flatbed scanner assembly. Replace the Problem solved.
Page 85: Skew (Using Adf)
7562 Skew (using ADF) The printed image is not paralleled with both sides of the media. Step Check Check printer installation placement. Go to step 2. Correct the installation Check the installation surface for irregularities. placement. Check for damaged printer caster. Is the setup surface normal? Properly load document into the ADF unit assembly and Go to step 3.
Page 86: Media Damage (Using Adf)
7562 Media damage (using ADF) Step Check Properly load document into the ADF unit assembly and Go to step 2. Problem solved. ensure all guides are set correctly. Re-print the defective image. Does the error continue? Check for obstructions in the area of the media feed Go to step 3.
Page 87: User Messages
7562 User messages User prompts Error code Action Close Front Door Close the front door securely. If you continuously get this error, then either the 24 V interlock switch or the 5 V interlock switch is bad. See “Bubble sensor service check” on page 2-133 “Bubble sensor service check”...
Page 88 7562 Error code Action Load Manual <size> If paper loaded is in the manual feeder, the job continues. If paper is not in the feeder, pressing Select indicates to the printer it should search for a source with the proper size. Additional messages may include: •...
Page 89: User Attendance Messages (0-99)
7562 User attendance messages (0–99) Error code Action 31 Defective or Missing • Reseat the specified print cartridge. <color> Cartridge • Inspect the print cartridge contacts for damage/contamination. Replace the print cartridge if defective. • Inspect the XXXX cable connection. Properly connect the cable if not connected properly. Replace the cable if damaged.
Page 90 7562 Error code Action 37 Insufficient memory, • The printer deleted some held jobs in order to process current jobs. Some Held Jobs Were • Select Continue to clear the message. Not Restored • If this does not fix the problem, replace the system board. See “System board removal”...
Page 91 7562 Error code Action 54 Serial option <x> • Make sure the serial link is set up correctly and the appropriate cable is in use. error • Make sure the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer.
Page 92 7562 Error code Action 58 Too Many Trays 1. Turn off and unplug the printer. Attached 2. Remove options until the supported number of options for that model. Models C734 supports three options and models C736 supports four options. 3. Plug in the printer, and turn it on. If this does not fix the problem, replace the system board.
Page 93 7562 Error code Action 80 Replace Fuser • Show Me, View Supplies, and Tell Me More displays additional information. • Replace the fuser. See “Fuser assembly removal” on page 4-53. Note: Be sure to reset the fuser count as instructed on the sheet. •...
Page 94 7562 Error code Action 82 Waste Toner Missing • Insert the waste toner box. • Check the cable in connector JBUMP1on the system board for defects and proper connection. If the cable wiring or the cable connection is defective, replace the bump multipurpose feeder/duplex motor assembly.
Page 95 7562 Error code Action 84 <color> PC Unit Near • Select Ignore to clear the message and continue printing. Life Warning • Order the specified photoconductor unit. When print quality is reduced, install the new specified photoconductor unit using the instruction sheet that comes with the replacement specified photoconductor unit.
Page 96: Service Errors
7562 Service errors Printer hardware errors (100–199) Error code Description Action An error has occurred in the • POR the printer. Printhead Error printhead. • If the error message persists, go to “110.xx—Printhead error service check” on page 2-64. 120.xx An error has occurred in the fuser •...
Page 97 7562 Error code Description Action 145.01–145.19 An error has occurred in the all-color • POR the printer. Retract Motor Error retract motor. • If the error message persists, go to “125.xx/ 145.xx—ITU error service check” on page 2-70. 146.01–146.22 Tray 1 motor has failed. •...
Page 98: Adf And Flatbed Scanner Errors (800-899)
7562 ADF and flatbed scanner errors (800–899) Error code Description Action 840.01 The scanner has been manually Enter the configuration mode to re-enable the disabled scanner. 840.02 The scanner has automatically been Enter the configuration mode to re-enable the disabled by the controller scanner.
Page 99: Firmware And/Or System Electronics (900-999))
7562 Firmware and/or system electronics (900–999)) Error code Description Action 900.00–900.99 An unrecoverable RIP software error • POR the printer. (except 900.05) occurred while an unknown process • If the error message persists, go to Software Error was running. “900.xx—Software error service check” on page 2-125.
Page 100 7562 Error code Description Action 938.20 A duplex motor failure occurred. • POR the printer. Electronics Hardware • If the error message persists, go to Error “150.xx—Duplex motor error service check” on page 2-83. 938.21 A staging motor failure occurred. •...
Page 101 7562 Error code Description Action 954.01–954.99 A system NVRAM failure has • POR the printer. NVRAM Failure occurred. • If the error message persists, replace the system board. See “System board removal” on page 4-133. 955.00–955.99 A system board memory failure has •...
Page 102 7562 Error code Description Action 990.00–990.29 An option error has occurred. Contact your next level of support. Option Error 990.01 Service Tray2 An input option error has occurred. Go to “990.01—POST error (2000-sheet input option) service check” on page 2-131. 990.05 Service Tray2 An input option error has occurred.
Page 103: Symptoms
7562 Symptoms Symptom table—base printer Symptom Action Dead printer Go to “Dead printer service check” on page 2-138. Tray linking will not work. Go to “Tray linking service check” on page 2-163. Paper pick mechanism—pick arm is stuck Go to “Pick arm stuck down service check”...
Page 104: Service Checks
7562 Service checks 110.xx—Printhead error service check Step Questions / actions View the Event Log: Replace the printhead. See Go to step 2. “Printhead removal, 1. Turn off the printer, press and hold 3 and 6 installation, and and turn on the printer. alignment”...
Page 105 7562 Step Questions / actions Measure the resistance across fuse F11 on Replace the system board. Go to step 5. the system board. “System board removal” on page 4-133. Is the fuse blown? Perform the printhead verification to check Replace the printhead. See Replace the system board.
Page 106: 120.Xx-Motor (Fuser) Error Service Check
7562 120.xx—Motor (fuser) error service check Step Questions / actions Turn the printer off, open the system board Go to step 2. Reseat the cable. shield, and remove the RIP card shield. Check the cable in connector JYF1 (BLDC Y &...
Page 107: 121.Xx-Fuser Error Service Check
7562 Step Questions / actions Replace the fuser motor. See “Fuser drive Replace the system board. Problem solved. assembly removal” on page 4-54. “System board removal” on page 4-133. Does the problem reoccur? 121.xx—Fuser error service check Step Questions / actions Replace the fuser.
Page 108 7562 Step Questions / actions Check the cable (F) on the LVPS for proper Go to step 5. Reseat the cable. connection. Is the cable properly connected? Check the cable on the LVPS for damage. Replace the Fuser and Go to step 6. system card LVPS cable.
Page 109 7562 Step Questions / actions Open the left access door, remove the two Go to step 7. Reseat the cable. screws (A), and pull out the fuser autoconnect enough to check the cable for proper connection. Is the cable properly connected? Check the cable for damage.
Page 110: 125.Xx/145.Xx-Itu Error Service Check
7562 125.xx/145.xx—ITU error service check Step Questions / actions Replace the ITU assembly. See “ITU Problem solved. Go to step 2. assembly removal” on page 4-65. Does the error clear? Turn the printer off, open the system board Go to step 3. Reseat the cable.
Page 111: 126.Xx-Lvps Error Service Check
7562 126.xx—LVPS error service check Step Questions / actions Turn the printer off, open the system board Go to step 2. Reseat the cables. shield, and remove the RIP card shield. Check the cables in connector JLVPS1 and J17 (E) for proper connection to the system board.
Page 112: 133.Xx-Cartridge Sensor Error Service Check
7562 133.xx—Cartridge sensor error service check Step Questions / actions Turn the printer off and open the system Go to step 2. Reseat the cable. board shield. Check the cables in the indicated connectors for proper connection to the system board. The cables are interchangeable on the terminals, so check all four cables for any 133.xx error.
Page 113 7562 Step Questions / actions Check the cables in the indicated connectors Go to step 3. Reseat the cable. for proper connection to the system board. 133.01 or 133.05 Black—D (JCMKM1) 133.02 or 133.05 Cyan—C (JCMCY1) 133.03 or 133.05 Magenta—D (JCMKM1) 133.04 or 133.05 Yellow—C (JCMCY1) Are the cables properly connected? 2-73...
Page 114 7562 Step Questions / actions Check the cables in connectors JCMKM1 and Replace the cable. Go to step 3. JCMCY1 for damage, and then remove all four cartridges and check the other ends of the cables connected to the sensors on the memory blocks.
Page 115: 141.Xx-Black Cartridge Motor Error Service Check
7562 141.xx—Black cartridge motor error service check Step Questions / actions Turn the printer off, open the system board Go to step 2. Reseat the cable. shield, and remove the RIP card shield. Check the cable in the connector JKI1 for proper connection to the system board.
Page 116: 142.Xx-Cyan Cartridge Motor Error Service Check
7562 Step Questions / actions Remove the system board cage. See Go to step 5. Reseat the cable. “System board cage with board removal” on page 4-138. Check the cable connected to the black cartridge motor. Is the cable connected properly Replace the EP drive assembly.
Page 117 7562 Step Questions / actions Measure the resistance across the fuse F16 Replace the system board. Go to step 4. on the system board. “System board removal” on page 4-133. Is the fuse blown? Remove the system board cage. See Go to step 5.
Page 118: 143.Xx-Magenta Cartridge Motor Error Service Check
7562 143.xx—Magenta cartridge motor error service check Step Questions / actions Turn the printer off, open the system board Go to step 2. Reseat the cable. shield, and remove the RIP card shield. Check the cable in the connector JCM1 for proper connection to the system board.
Page 119: 144.Xx-Yellow Cartridge Motor Error Service Check
7562 Step Questions / actions Remove the system board cage. See Go to step 5. Reseat the cable. “System board cage with board removal” on page 4-138. Check the cable connected to the magenta cartridge motor. Is the cable connected properly Replace the EP drive assembly.
Page 120 7562 Step Questions / actions Measure the resistance across the fuse F12 Replace the system board. Go to step 4. on the system board. “System board removal” on page 4-133. Is the fuse blown? Remove the system board cage. See Go to step 5.
Page 121: 146.Xx-Autocomp (Tray 1) Motor Error Service Check
7562 146.xx—Autocomp (tray 1) motor error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JTRAY1 (A) for proper connection to the system board.
Page 122: 147.Xx-Staging Motor Error Service Check
7562 147.xx—Staging motor error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JSTAG1 for proper connection to the system board. Is the cable properly connected? Check the cable for damage.
Page 123: 149.Xx-Paper Path Redrive Motor Error Service Check
7562 149.xx—Paper path redrive motor error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JRDR1 for proper connection to the system board.
Page 124 7562 Step Questions / actions Turn the printer off, and open the system Go to step 3. Reseat the cable. board shield. Check the cable in connector JDUPL1 for proper connection to the system board. Is the cable properly connected? Check the cable for damage.
Page 125: 151.Xx-Itu Motor Error Service Check
7562 151.xx—ITU motor error service check Step Questions / actions Turn the printer off, open the system board Go to step 2. Reseat the cable. shield, and remove the connector shield. Check the cable in connector JKI1 for proper connection to the system board. Is the cable properly connected? Check the cable for damage.
Page 126: 171.Xx-Main Fan Error Service Check
7562 171.xx—Main fan error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JM1 for proper connection to the system board. Is the cable properly connected? Replace the main fan.
Page 127: 173.Xx-Blower Fan Error Service Check
7562 173.xx—Blower fan error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JBLW1 for proper connection to the system board. Is the cable properly connected? Check the cable for damage.
Page 128: 200.02-Paper Jam Error Service Check
7562 200.02—Paper Jam error service check Step Questions / actions Open the left access door. Check the input Replace the input sensor. Go to step 2. flag (A) for damage. “Sensor (input, S1, narrow media, near narrow media) removal” on page 4-133.
Page 129: 200.03, 200.08-Paper Jam Error Service Check
7562 200.03, 200.08—Paper Jam error service check Step Questions / actions Remove the input tray. Replace the pick tires. See Go to step 2. “Pick rolls removal” on page 4-118. Are the pick tires worn? Open the left access door. Check the input Replace the input sensor.
Page 130: 200.05, 200.07-Paper Jam Error Service Check
7562 Step Questions / actions Check the cable in connector JPP2 for any Replace the paper path Go to step 6. other damage. cable. See “Paper path cables” on page 7-35. Is the cable damaged? Remove the staging deflector assembly. See Go to step 7.
Page 131: 200.32-Paper Jam Error Service Check
7562 Step Questions / actions Remove the staging deflector assembly. See Go to step 6. Reseat the cable. “Staging deflector assembly removal” on page 4-135. Is the cable connected correctly? Replace the input sensor. See “Sensor Replace the System Board. Problem solved.
Page 132 7562 Step Questions / actions Remove the staging deflector assembly. See Reseat the sensor and add Contact your next level of “Staging deflector assembly removal” on a sensor retainer. See support. page 4-135.. “Sensor (input, S1, narrow media, near narrow media) removal” on page 4-133.
Page 133: 200.33, 200.38-Paper Jam Error Service Check
7562 200.33, 200.38—Paper Jam error service check Step Questions / actions Remove the input tray. Replace the pick tires. See Go to step 2. “Pick rolls removal” on page 4-118. Are the pick tires worn? Open the left access door. Check the near Replace the near narrow Go to step 3.
Page 134: 200.35, 200.37-Paper Jam Error Service Check
7562 Step Questions / actions Check the cable in connector JPP2 for any Replace the paper path Go to step 6. other damage. cable. See “Paper path cables” on page 7-35. Is the cable damaged? Remove the staging deflector assembly. See Go to step 7.
Page 135: 200.42-Paper Jam Error Service Check
7562 Step Questions / actions Remove the staging deflector assembly. See Go to step 6. Reseat the cable. “Staging deflector assembly removal” on page 4-135. Is the cable connected correctly? Replace the near narrow media sensor. See Replace the System Board. Problem solved.
Page 136 7562 Step Questions / actions Remove the staging deflector assembly. See Reseat the sensor and add Contact your next level of “Staging deflector assembly removal” on a sensor retainer. See support. page 4-135. “Sensor (input, S1, narrow media, near narrow media) removal” on page 4-133.
Page 137: 200.43, 200.48-Paper Jam Error Service Check
7562 200.43, 200.48—Paper Jam error service check Step Questions / actions Remove the input tray. Replace the pick tires. See Go to step 2. “Pick rolls removal” on page 4-118. Are the pick tires worn? Open the left access door. Check the narrow Replace the narrow media Go to step 3.
Page 138: 200.45, 200.47-Paper Jam Error Service Check
7562 Step Questions / actions Check the cable in connector JPP2 for any Replace the paper path Go to step 6. other damage. cable. See “Paper path cables” on page 7-35. Is the cable damaged? Remove the staging deflector assembly. See Go to step 7.
Page 139: Paper Jam Error Service Check
7562 Step Questions / actions Remove the staging deflector assembly. See Go to step 6. Reseat the cable. “Staging deflector assembly removal” on page 4-135. Is the cable connected correctly? Replace the near narrow media sensor. See Replace the system board. Problem solved.
Page 140 7562 Step Questions / actions Open the left access door, remove the two Go to step 5. Reseat the cable. screws (A), and pull out the fuser autoconnect enough to check the cable for proper connection. Is the cable connected correctly? Check the cable for damage.
Page 141: 202.32-Paper Jam Error Service Check
7562 202.32—Paper Jam error service check Step Questions / actions Is the bin-full flag damaged? Replace the bin-full flag. Go to step 2. “Bin-full flag removal” on page 4-36. Remove the top cover assembly. Reseat the sensor. Contact your next level of support.
Page 142: Paper Jam Error Service Check
7562 241.02—Paper Jam error service check Step Questions / actions Open the left access door. Check the S1 Replace the S1 sensor. Go to step 2. sensor flag (B) for damage. “Sensor (input, S1, narrow media, near narrow media) removal” on page 4-133.
Page 143 7562 242.01, 243.01, 244.01, 245.01 —Paper Jam (550-sheet/2000-sheet input option) service check Step Questions / actions Check for any obstruction on the paper path. Go to step 2. Clear paper path for obstructions. Is the paper path free of obstruction? Check if the jam clearance cover can close Go to step 3.
Page 144 7562 Step Questions / actions For 550-sheet input option: For 550-sheet input option: Problem solved. Replace the 550-sheet Replace the controller card assembly. See drawer assembly. See “550-sheet tray controller card assembly “550-sheet drawer removal” on page 4-219. assembly removal” on page 4-217.
Page 145 7562 Step Questions / actions Check if the pass thru sensor is seated Go to step 4. For 550-sheet input option: correctly and not damage. Replace the pass thru sensor. See “550-sheet tray pass thru sensor removal” on page 4-227. For 2000-sheet input option: Replace the pass thru sensor.
Page 146 7562 Step Questions / actions For 550-sheet input option: Replace the Go to step 8. Problem solved. controller card assembly. See “550-sheet tray controller card assembly removal” on page 4-219. For 2000-sheet input option: Replace the controller card assembly. See “2000-sheet high-capacity feeder controller card assembly removal”...
Page 147 7562 Step Questions / actions Check if the pass thru sensor is seated Go to step 4. Install the pass thru sensor correctly and the sensor flag can move back correctly. to its original position when it is triggered. Is the pass-thru sensor free of obstruction? 1.
Page 148: 250.21, 250.22-Mpf Motor Error Service Check
7562 Step Questions / actions 1. Check the pick assembly for mechanical Go to step 7. For 550-sheet input option: wear or damage. Replace the pick assembly. “550-sheet tray pick 2. Check if the pick arm spring is not assembly removal” on dislodge.
Page 149 7562 Step Questions / actions Turn the printer off, and open the system Go to step 4. Reseat the cable. board shield. Check the cable in connector JTRAY1 for proper connection to the system card. Is the cable connected correctly? Check the cable in connector JTRAY1 for Replace the Tray 1 Go to step 5.
Page 150 7562 Step Questions / actions Is the MPF drive assembly damaged? Replace the MPF drive Go to step 8. assembly. See “MPF drive assembly removal” on page 4-102. Replace the Input tray feed assembly. See… Replace the System Board. Problem solved. “System board Does the error reoccur? removal”...
Page 151: 280.06-Media Missing Jam Service Check
7562 280.06—Media missing jam service check Step Check Remove all documents from the ADF. Go to step 2. Problem solved. Place an undamaged document in the ADF, and perform a ADF test. Does the error remain? Check the sensor (ADF document set) for Go to step 6.
Page 152: 282.01-Sensor (Adf Sheet Through) Static Jam Service Check
7562 282.01—Sensor (ADF sheet through) static jam service check Step Check Check the media path. Go to step 2. Remove any media or media fragments. Is the media path free of media or media fragments? Check the sensor (ADF sheet through) for Go to step 4.
Page 153: 282.03-Sensor (Adf Sheet Through) Late Jam Service Check
7562 282.03—Sensor (ADF sheet through) late jam service check Step Check Check the original document condition. Go to step 2. Remove damaged original document and replace with Is the original document free of paper clips a new undamaged original and staples as well as damage such as document.
Page 154: 283.01-Sensor (1St Scan) Static Jam Service Check
7562 283.01—Sensor (1st scan) static jam service check Step Check Check the media path. Go to step 2. Remove any media or media fragments. Is the media path free of media or media fragments? Check the sensor (ADF 1st scan) for proper Go to step 4.
Page 155: 283.03-Sensor (Adf 1St Scan) Late Jam Service Check
7562 283.03—Sensor (ADF 1st scan) late jam service check Step Check Check the original document condition. Go to step 2. Remove damaged original document and replace with Is the original document free of paper clips a new undamaged original and staples as well as damage such as document.
Page 156: 283.05-Sensor (2Nd Scan) Lingering Jam Service Check
7562 283.05—Sensor (2nd scan) lingering jam service check Step Check Check the media size setup and tray guides Go to step 2. Replace the media, or for the ADF. change the media size setup. Does the media size, in use, match the size set for the ADF Check the original document condition.
Page 157: 284.01-Sensor (2Nd Scan) Static Jam Service Check
7562 284.01—Sensor (2nd scan) static jam service check Step Check Check the media path. Go to step 2. Remove any media or media fragments. Is the media path free of media or media fragments? Check the sensor (2nd scan) for proper Go to step 4.
Page 158: 284.03-Sensor (Adf Media Exit) Late Jam Service Check
7562 284.03—Sensor (ADF media exit) late jam service check Step Check Check the original document condition. Go to step 2. Remove damaged original document and replace with Is the original document free of paper clips a new undamaged original and staples as well as damage such as document.
Page 159: 285.01, 285.03, 285.07-Sensor (Adf Media Exit) Static Jam Service Check
7562 285.01, 285.03, 285.07—Sensor (ADF media exit) static jam service check Step Check Check the media path. Go to step 2. Remove any media or media fragments. Is the media path free of media or media fragments? Check the sensor (ADF media exit) for proper Go to step 4.
Page 160: 285.05-Sensor (Adf Media Exit) Late Jam Service Check
7562 285.05—Sensor (ADF media exit) late jam service check Step Check Check the original document condition. Go to step 2. Remove damaged original document and replace with Is the original document free of paper clips a new undamaged original and staples as well as damage such as document.
Page 161: 290.11-Adf Top Door Open Jam Service Check
7562 290.11—ADF top door open jam service check Step Check Remove all documents from the ADF. Go to step 2. Problem solved. Place an undamaged document in the ADF, and perform a ADF test. Does the error remain? Check the sensor (ADF top door interlock) for Go to step 4.
Page 162: 840.03-Scanner Cable Service Check
7562 840.03—Scanner cable service check Step Questions / actions Remove the system board upper shield. See Reseat the cable. Go to step 2. “System board upper shield removal” on page 4-28. Check the cable for proper connection. Remove the ADF rear cover. See “ADF rear cover removal”...
Page 163: 845.Xx-Scanner Card Service Check
7562 Step Questions / actions Check the cable for damage. Replace the cable. Go to step 3. Are any of the cables damaged? Replace the ADF controller card. See “ADF Problem solved. Go to step 4. controller card removal” on page 4-153.
Page 164: 846.00-Scanner Flatbed Fan Service Check
7562 Step Questions / actions Check the cable for damage. Replace the cable. Go to step 3. Are any of the cables damaged? Replace the ADF controller card. See “ADF Problem solved. Replace the system board. controller card removal” on page 4-153.
Page 165: 900.Xx-Software Error Service Check
7562 900.xx—Software error service check Step Questions / actions 1. Turn the printer off. Replace the system board. Go to step 2. “System board 2. Remove the following: removal” on page 4-133. • All communication cables • Any memory options 3.
Page 166: 938.18-Waste Toner Sensor Error Service Check
7562 Step Questions / actions Remove the MPF sensor plate assembly. See Go to step 4. Reseat the cable. “MPF sensor plate assembly removal” on page 4-104. Check the cable connected to the sensor. Is the cable properly connected? Replace the MPF sensor plate assembly. See Replace the system board.
Page 167: 938.19-Waste Toner Full Sensor Error Service Check
7562 Step Questions / actions Remove the waste toner sensor. See “Waste Go to step 4. Reseat the cable. toner sensor removal” on page 4-148. Check the cable connected to the sensor. Is the cable properly connected? Replace the waste toner sensor. See “Waste Replace the system board.
Page 168: 938.27, 938.29, 938.30-Weather Station Error Service Check
7562 938.27, 938.29, 938.30—Weather station error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JFSRD1 for proper connection to the system board.
Page 169: 938.28-Remote Weather Station Error Service Check
7562 938.28—Remote weather station error service check Step Questions / actions Turn the printer off, and open the system Go to step 2. Reseat the cable. board shield. Check the cable in connector JCCT2 (weather station compensation thermistor) for proper connection to the system board.
Page 170: 950.00-950.29-Eprom Mismatch Failure
7562 950.00–950.29—EPROM mismatch failure Warning: When replacing any of the following components, replace only one component at a time or the printer will be rendered inoperable: • System board • OP panel UICC card Replace the required component, bring the printer up in Diagnostics mode (see “Diagnostics menu”...
Page 171: 956.Xx-System Board Failure Service Check
7562 956.xx—System board failure service check Step Questions / actions Turn the printer off, and open the system Replace the system board. Reseat the cable. board shield. “System board removal” on page 4-133. Check the cable in connector J3 (system board fan connector) for proper connection to the system board.
Page 172: 990.05-Post Error (550-Sheet Input Option) Service Check
7562 Step Questions / actions Replace the 2000-sheet high-capacity feeder Go to step 5. Problem solved. jam door clearance sensor. See “2000-sheet high-capacity feeder jam door clearance sensor removal” on page 4-251. Does the problem persist? Replace the 2000-sheet high-capacity feeder Go to step 6.
Page 173: Bubble Sensor Service Check
7562 Step Questions / actions Replace the 2000-sheet high-capacity feeder Go to step 4. Problem solved. pick assembly. See “2000-sheet high- capacity feeder pick assembly removal” on page 4-207. Does the problem persist? Replace the 550-sheet controller card Replace the 550-sheet Problem solved.
Page 174 7562 Step Questions / actions Check the cable for damage. Replace the duplexer Go step 4. cable. Is the cable damaged? To access the cable, see “LVPS exit duct removal” on page 4-85 “Left cover removal” on page 4-10. Remove the duplex cable cover. Go to step 5.
Page 175: D1 And D2 Sensor Service Check
7562 Step Questions / actions Check the cable for damage. Replace the duplexer Go to step 6. cable. Is the cable connected correctly? To access the cable, see “LVPS exit duct removal” on page 4-85 “Left cover removal” on page 4-10.
Page 176 7562 Step Questions / actions Open the system board shield. Check the Go step 3. Reseat the cable. cable in connector JDP1 for proper connection to the system card. Is the cable properly connected? Check the cable for damage. Replace the duplexer Go step 4.
Page 177 7562 Step Questions / actions Remove the duplex cable cover. Go to step 5. Reseat the cable. A (88A0323) Check the cable for proper connection. Is the cable connected correctly? Check the cable for damage. Replace the duplexer Go to step 6. cable.
Page 178: Dead Printer Service Check
7562 Dead printer service check A dead printer is a condition where the display is blank, the LED on the operator panel is off, no fans turn, no motors turn, and the fuser lamp does not come on. If a 550-sheet option assembly is installed, remove the option and check the base printer for correct operation. If the base printer operates correctly, replace the 550-sheet option assembly.
Page 179: Double Feed (550-Sheet/2000-Sheet Input Option) Service Check
7562 Double feed (550-sheet/2000-sheet input option) service check Step Questions / actions Check if the media supported and Go to step 3. Replace the media. environmental specification are supported by this machine. See “Environment” on page 1-5 “Supported paper sizes, types, and weights”...
Page 180 7562 Step Questions / actions 1. Check the media trays for mechanical Replace the whole input For 550-sheet input option: damage. option. Replace the media tray assembly. See “550-sheet 2. Check the media restrains. media tray assembly 3. Check for wears on the dams (for 2000- removal”...
Page 181: Input Option Not Detected (550-Sheet/2000-Sheet Input Option) Service Check
7562 Input option not detected (550-sheet/2000-sheet input option) service check Step Questions / actions Check the autoconnect connector for any Go step 3. For 550-sheet input option: damage. Replace the drawer assembly. See “550-sheet drawer assembly removal” on page 4-217. Is the autoconnect connector not damaged? For 2000-sheet input...
Page 182: Input, S1, Narrow Media, And Near Narrow Media Sensor Service Check
7562 Input, S1, narrow media, and near narrow media sensor service check Step Questions / actions Open the left access door. Check the sensor Replace the input sensor. Go to step 2. flag for damage. “Sensor (input, S1, narrow media, near narrow media) removal”...
Page 183 7562 Step Questions / actions Remove the staging deflector assembly, and Go to step 5. Reseat the cable. check the sensor cable connection. See “Staging deflector assembly removal” on page 4-135. A—Input sensor B—S1 sensor C—Narrow media sensor D—Near narrow media sensor Is the cable properly connected? Replace the sensor.
Page 184: Jam Clearance Cover Open (550-Sheet/2000-Sheet Input Option) Service Check
7562 Jam clearance cover open (550-sheet/2000-sheet input option) service check Step Questions / actions 1. Check if the jam clearance cover can Go to step 2. For 550-sheet input option: close properly. Replace the drawer assembly. See “550-sheet 2. Check if the jam clearance cover friction drawer assembly lock is not retracted.
Page 185 7562 Step Questions / actions 1. POR the printer. Go to step 4. For 550-sheet input option: Replace the drawer 2. Bring the printer up in Diagnostics menu assembly. See “550-sheet (turn off the printer, press and hold 3 and drawer assembly 6, turn on the printer, and hold the buttons removal”...
Page 186: Media Size Error (550-Sheet/2000-Sheet Input Option) Service Check
7562 Media size error (550-sheet/2000-sheet input option) service check. Step Questions / actions Is the media tray inserted properly? Go to step 2. Insert the media tray properly. Check for any obstructions between the Go to step 3. Clear any obstructions. media size actuator and the input option finger size sensor.
Page 187: Media Tray Missing (550-Sheet Input Option) Service Check
7562 Media tray missing (550-sheet input option) service check Step Questions / actions Be sure that the 550-sheet tray pick assembly Go to step 2. Properly install the 550- is inserted to the correct hole and slot during sheet tray pick assembly. installation.
Page 188 7562 Step Questions / actions Check for any damage or obstruction on the Replace the 550-sheet Clear any obstructions. tray slides assembly. drawer assembly. See “550-sheet drawer assembly removal” on page 4-217. Is the 550-sheet drawer assembly free of damage or obstruction? 2-148 Service Manual...
Page 189: Media Tray Missing (2000-Sheet Input Option) Service Check
7562 Media tray missing (2000-sheet input option) service check Step Questions / actions Does the 2000-sheet high-capacity feeder Go to step 2. Go to step 4. media tray assembly close properly? Check the media size actuator. Go to step 3. Replace the 2000-sheet high-capacity feeder drawer assembly.
Page 190 7562 Step Questions / actions Press the actuator assembly (B) to lock the Go to step 6. Problem solved. pick arm on its default position. Does the problem persist? Check the 2000-sheet high-capacity feeder Go to step 7. Reinstall the recoil spring. bellcrank assembly if the recoil spring is loose.
Page 191: Networking Service Check
Have the network administrator verify that the device is using the correct SSID, and wireless security protocols. For more network troubleshooting information, consult the Lexmark Network Setup Guide.
Page 192 7562 Step Questions / actions Try using a different ethernet cable. Problem solved. Go to step 14. Did this remedy the situation? Have the network administrator check the Replace the system board. Contact the network network drop for activity. “System board administrator.
Page 193: Bin-Full Sensor Service Check
7562 Bin-full sensor service check Step Questions / actions Is the bin-full flag damaged? Replace the bin-full flag. Go to step 2. “Bin-full flag removal” on page A-36. Turn the printer off, and open the system Go to step 3. Reseat the cable.
Page 194: Pick Arm Stuck Down Service Check
7562 Pick arm stuck down service check Step Questions / actions With the assembly still in the printer, push up Problem solved. Replace the paper pick on the bar on the bottom of the pick arm to mechanism assembly. See raise the arm, and then pull the larger latch in “Paper pick mechanism the back forward to lock it in place.
Page 195: Redrive Bubble Sensor Service Check
7562 Redrive bubble sensor service check Step Questions / actions Open the left access door, and remove the Replace the paper path Go to step 2. fuser. Check the redrive bubble sensor flag for redrive assembly. See damage. “Paper path redrive assembly with sensors removal”...
Page 196: Sensor (Adf Top Door Interlock) Service Check
7562 Sensor (ADF top door interlock) service check Step Check 1. Enter the diagnostic mode The sensor is Go to step 2. working properly 2. Select Scanner tests 3. Select Sensor tests 4. Observe the line item “Sensor (ADF top door interlock” Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked.
Page 197 7562 Step Questions / actions Check the pick roll assembly. Go to step 6. Replace the 550-sheet tray pick roll assembly. See “550-sheet tray pick roll assembly removal” on Is the pick roll assembly free of wear or page 4-232. contamination? 1.
Page 198: Skew (2000-Sheet Input Option) Service Check
7562 Skew (2000-sheet input option) service check Step Questions / actions 1. Bring the printer up in Diagnostics menu Go to “Skew” on Go to step 2. (turn off the printer, press and hold 3 and page 2-37. 6, turn on the printer, and hold the buttons until the splash screen appears).
Page 199 7562 Step Questions / actions 1. Remove the 2000-sheet high-capacity Replace the 2000-sheet Go to step 7. feeder media tray assembly from the high-capacity feeder media drawer. tray assembly. See “2000- sheet high-capacity 2. Check the media tray for damage. feeder media tray 3.
Page 200: Switch (Adf Closed Interlock) Jam Service Check
7562 Switch (ADF closed interlock) jam service check Step Check 1. Enter the diagnostic mode The sensor is Go to step 2. working properly 2. Select Scanner tests 3. Select Sensor tests 4. Observe the line item “sensor (ADF closed interlock)” Does the display on the operator panel, change every time the sensing area of the above sensor is interrupted or blocked.
Page 201 7562 Step Questions / actions Check if the elevator plate moves up when Go to step 5. Go to step 3. you close the 2000-sheet high-capacity feeder media tray. 1. Open the jam clearance cover. 2. Close the 2000-sheet high-capacity feeder media tray.
Page 202: Tray Jam Indicator (550-Sheet/2000-Sheet Input Option) Service Check
7562 Step Questions / actions Check if the 2000-sheet high-capacity feeder Go to step 6. Reseat the elevator home elevator home sensor is seated properly. sensor. Is the elevator home sensor seated properly? Replace the 2000-sheet high-capacity feeder Replace the 2000-sheet Problem solved.
Page 203: Tray Linking Service Check
7562 Step Questions / actions For 550-sheet input option: Replace the For 550-sheet input option: Problem solved. controller card assembly. See “550-sheet Replace the drawer tray controller card assembly removal” on assembly. See “550-sheet page 4-219. drawer assembly removal” on page 4-217.
Page 204 7562 2-164 Service Manual...
Page 205: Diagnostic Aids
7562 3. Diagnostic aids This chapter provides basic information to help you navigate the printer menus and explains the tests and procedures used to identify printer failures and verify repairs have corrected the problem. Understanding the operator panel and menus Operator panel Item Description...
Page 206: Understanding The Home Screen
7562 Understanding the home screen Buttons appearing on the home screen may vary depending on home screen customization settings. Possible buttons and icons on the home screen Item Description Copy Opens the Copy menu E-mail Opens the E-mail menu Scan Opens the Scan menu Opens the Fax menu Menus...
Page 207: Using The Touch Screen
7562 Item Description Unlock Device This button appears when the printer is locked. The operator panel buttons (not pictured) and shortcuts cannot be used while this appears. Touching this button opens a PIN entry screen. Enter the correct PIN to unlock the printer control panel.
Page 208 7562 Button Function Right scroll increase Increases a value Left scroll decrease Decreases a value Returns to the home screen Home Exit Exits from the current screen to the home screen Tips Opens context-sensitive Help on the touch screen Other touch-screen buttons Icon Function Accept...
Page 209 7562 Icon Function Selected radio button Indicates a selection Index Displays information about the key functions of the printer, including instructions on how to operate it Search Lets you search for files and menus Indicates a warning or error condition Warning Diagnostic aids...
Page 210: Administrative Menus
7562 Administrative menus Some menu items may not be available based on the printer model or the options installed. Supplies Menu Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings Cyan Cartridge Paper Size/Type Device Statistics Copy Settings Magenta Cartridge Configure MP...
Page 211: Accessing Service Menus
7562 Accessing service menus There are different test menus that can be accessed during POR to identify problems with the printer. Diagnostics menu 1. Turn off the printer. The Diagnostics menu group contains the settings and 2. Press and hold 3 and 6. operations used while manufacturing and servicing the printer.
Page 212: Diagnostics Mode
7562 Diagnostics mode To run the printer diagnostic tests described in this chapter, enter Diagnostics mode. Turn off the printer. Press and hold 3 and 6. Turn on the printer. Hold the buttons until the splash screen appears. Diagnostics menus Dual Diode Adjust “DUAL DIODE ADJUST”...
Page 213 7562 Tray 2 (if installed) Tray 3 (if installed) Tray 4 (if installed) Tray 5 (if installed) Multi-Purpose Feeder Print Quality Pages “Print Quality Pages” on page 3-15. HARDWARE TESTS Panel Test “Panel Test” on page 3-15. Button Test “Button Test” on page 3-15.
Page 214: Exiting The Diagnostics Mode
7562 Model Name “Model Name” on page 3-23. Configuration ID “Configuration ID” on page 3-23. Reset Color Cal “Reset Color Calibration” on page 3-24. Edge to Edge “Edge to Edge” on page 3-24. Cal Ref Adj “Cal Ref Adj” on page 3-24.
Page 215: Registration
7562 REGISTRATION Note: Before adjusting the Registration or Alignment settings, you must adjust the dual diode alignment. See “DUAL DIODE ADJUST” on page 3-10. Use REGISTRATION to align the black image on the page. Use Alignment to align the individual colors. The black image should be aligned before the individual colors are aligned.
Page 216: Alignment Menu
7562 Alignment Menu Aligns the image on the page for the individual colors: cyan, yellow, and magenta. The black image should be aligned using REGISTRATION before the individual colors are aligned. Setting alignment for color From the Diagnostics menu, touch Alignment Menu. Select CYAN, YELLOW, or MAGENTA.
Page 217: Drift Sensors
7562 Touch (-) to decrease the value or (+) to increase the value. Once the value appears, touch to save the value or Back to cancel. Reprint the Quick Test to evaluate the changes. Continue until each adjustment is correct. Repeat steps 4 through 6 if required.
Page 218: Scanner Calibration
7562 SCANNER CALIBRATION Adjust Calibration Values This menu is used to manually adjust the scanner black levels to optimize printed text and images from scanned or copied originals. Use this menu to adjust the levels after you replace any of the following parts: –...
Page 219: Print Quality Pages
7562 The content of the test page varies depending on the media installed in the selected input source. • If a source is selected that contains paper, then a page similar to the Quick Test Page is printed and does not contain the Print Registration diamonds.
Page 220: Dram Test
7562 DRAM Test This test checks the validity of DRAM, both standard and optional. The test repeatedly writes patterns of data to DRAM to verify that each bit in memory can be set and read correctly. To run the DRAM Test: From the Diagnostics menu, navigate to: HARDWARE TESTS >...
Page 221: Usb Hs Test Mode
7562 CTS PIO Error CTS Interrupt Error Once the maximum count is reached or a failure occurs, the test stops. Press Stop ( ) to cancel the test. USB HS Test Mode 1. From the Diagnostics menu, navigate to: HARDWARE TESTS > USB HS Test Mode 2.
Page 222: Duplex Top Margin Offset
7562 Duplex Top Margin Offset Modification of this setting controls the offset between the placement of the first scan line on the front and back side of a duplex sheet. Changing the value by 1 unit moves the margin by 1/100 inches. A positive value moves the text down the page and widens the top margin.
Page 223: Output Bin Tests
7562 OUTPUT BIN TESTS Feed Test Note: If the “Configure Bins” printer setting is link rather than mailbox, the printer selects its own internal bin linking regardless of which output bin is selected for the feed test. This test verifies that media can be fed to a specific output bin. No information is printed on the media because the printhead is not turned on during this test.
Page 224: Diverter Test
7562 Horizontal High Capacity Standard Sensor Transport Unit Output 5-bin Mailbox output bin (HTU) Stacker Media In Puncher Top Position Mailbox Empty This sensor toggles between empty and not empty. This sensor toggles between near fulland not near full. This sensor toggles between full and not full. This sensor toggles between covered and not covered.
Page 225: Finisher Sensor Test
7562 The printer feeds a single blank sheet of media from the default source to a default finisher output bin.You can also specify which bin to test by using the Output Bin feed tests (see “Feed Test” on page 3-19). This test cannot be canceled or terminated once the test has begun.
Page 226: Device Tests
7562 CAUTION These sensors are near high voltage terminals to the print cartridge. Use a nonconducting item to toggle these switches and not your hand. To run the Base Sensor Test. From the Diagnostics menu, select BASE SENSOR TEST. A list of the sensors appears, with the status of each sensor after the sensor name. Manually toggle the sensors to verify that each sensor switches from open to closed.
Page 227: Printer Setup
7562 PRINTER SETUP Defaults This setting is used by the printer to determine whether US or non-US factory defaults should be selected. The following printer settings have different US and non-US values: Printer default values US value Non-US value Paper Sizes setting in the General Settings menu U.S.
Page 228: Reset Color Calibration
7562 To set the configuration ID: From the Diagnostics menu, navigate to: Printer Setup > Configuration ID Enter the Configuration ID 1. Touch the Configuration ID 2 value to select it, and then enter the new Configuration ID Touch Submit to save and validate the new IDs. If either ID is invalid, then the printer discards the changes and returns to the original IDs.
Page 229: Dc Charge Adjustment
7562 DC Charge Adjustment Warning: This setting should not be changed without specific instructions from the next level of support. Dev Bias Adj Warning: This setting should not be changed without specific instructions from the next level of support. Transfer Adjust Warning: This setting should not be changed without specific instructions from the next level of support.
Page 230: Scanner Tests
7562 SCANNER TESTS Scanner Calibration Reset This option resets the scanner calibration values to factory default settings. This should be done after you replace the flatbed scanner unit. Note: Be sure the scanner glass and backing material are clean before performing this test. ASIC Test This test initiates a scan of the scanner ASIC memory.
Page 231: Configuration Menu
7562 Configuration Menu The Configuration Menu contains a set of menus, settings, and operations which are infrequently used by a user. Generally, the options made available in this menu are used to configure a printer for operation. Note: An asterisk (*) in the value list in the following menus indicates the default value. Entering the Configuration Menu Turn off the printer.
Page 232: Exiting The Configuration Menu
7562 Configuration Menu ADF Edge Erase “ADF Edge Erase” on page 3-33. FB Edge Erase “FB Edge Erase” on page 3-33. Scanner Manual “Scanner Manual Registration” on page 3-33. Registration Disable Scanner “Disable Scanner” on page 3-33. Paper Prompts “Paper Prompts” on page 3-33.
Page 233 7562 3-29 Diagnostic aids...
Page 234: Reports
7562 Reports From this menu you can print the Menu Settings Page or the Event Log. 3-30 Service Manual...
Page 235: Color Trapping
7562 Color Trapping Color trapping is an aid to graphics and text. When text or graphics appear over other colors, a misalignment may allow white paper to show through at the borders of the colors. Color trapping increases the amount of color under the upper image so a slight misalignment does not show.
Page 236: Energy Conserve
7562 Energy Conserve When Energy Conserve is on, the customer does not have access to disable the Sleep function. When Energy Conserve is off, Disable appears as an additional menu item in the Sleep menu. This setting only affects the values that are displayed in the Sleep menu.
Page 237: Auto Align Adj
7562 Auto Align Adj The printer automatically runs a Toner Patch Sensing (TPS) diagnostic after certain key events. If necessary, the printer will automatically adjust the alignment. If Auto Align Adj is set to Off, then the diagnostic still runs, but the printer will not use the resulting data to automatically adjust alignment.
Page 238: Envelope Prompts
7562 Envelope Prompts Env Prompts controls which tray a change prompt is directed to when the envelopes are sensed to be the wrong size. Action for Prompts This setting enables users to have the printer resolve media change prompt situations automatically. Such prompts occur when the selected media for the job is not available when the job prints.
Page 239: Ui Automation
7562 UI Automation Once enabled, this setting creates an “ENABLE_UI_AUTOMATION” file in the shared directory. As long as this file exists, the printer permits external developers to test the stability of their applications against the printer to ensure that their applications have an appropriate level of stability. Disabling this setting deletes the file. Key Repeat Initial Delay This setting determines the length of delay before a repeating key starts repeating.
Page 240: Theory Of Operation
7562 Theory of operation Paper path, transport components In order for an image to be printed, the paper or specialty media has to be moved from an input source (such as a tray) into the printer and eventually exit into an output source. The most important component in this process is this paper itself.
Page 241: Transport Components
7562 Transport components The paper is fed from the tray into the printer by a pick roll and sent to two sets of feed rollers which time the paper to enter the EP process at just the right moment. The feed rollers push the paper to the transfer roll (ITU) where the image is transferred to the page.
Page 242: Print Engine Theory
7562 Print engine theory Electrophotographic Process (EP Process) The method that all laser and LED printers use to print is called the electrophotographic process. These machines use differences in charge to manipulate and move toner from the print cartridge to the printed page. Even though the basic EP process is the same for every laser and LED printer, the specifics for each printer are different.
Page 243: Step 1: Charge
7562 Step 1: Charge During the charge step, voltage is sent from the HVPS to the charge roller beside each of the four photoconductors. In this printer, the charge roller is part of the photoconductor unit in the print cartridges. The charge roller puts a uniform negative charge over the entire surface of the photoconductor to prepare it for the laser beam.
Page 244: Step 2: Expose
7562 Step 2: Expose During the expose step, the laser fires a focused beam of light at the surface of each photoconductor and writes an invisible image, called a latent image or electrostatic image, for each color. The laser beam actually discharges the surface only where the beam hits the photoconductor. This creates a difference in charge potential between the exposed area and the rest of the photoconductor surface.
Page 245: Step 3: Develop
7562 Step 3: Develop Once the laser exposes the photoconductor, the HVPS sends charge to the developer roll. For each color, the print cartridge engages the photoconductor so it is in contact with the surface. Because of the charge difference between the toner on the developer roller and the electrostatic image created by the laser, the toner will attract to the photoconductor only where the laser exposed the surface.
Page 246: Step 4A: First Transfer
7562 Step 4a: First transfer When the latent images are developed on each Photoconductor, the HVPS sends voltage to the 1st Transfer Rollers inside the ITU. The charge difference between the developed toner image on the Photoconductor surface and the 1st Transfer Roller causes the images to transfer to the surface of the ITU belt for each color.
Page 247: Step 4B: Second Transfer
7562 Step 4b: Second transfer Once the four planes of color are transferred to the transfer belt from the photoconductors, the image is carried toward the transfer roll, which is also part of the ITU. Based on the speed of the transfer belt, the proper time to send the signal to pick the paper from an input source is determined.
Page 248: Step 5: Fuse
7562 Step 5: Fuse Once the image has been fully transferred to the paper, the transfer roll helps move the paper into the fuser area. The fuser applies heat and pressure to the page to melt the tiny toner particles and bond them permanently to the paper.
Page 249: Step 6: Clean/Erase
7562 Step 6: Clean/Erase There are two main cleaning processes that take place during the EP Process. One process cleans the transfer belt, and the other cleans the photoconductors. Transfer Unit Clean Once the toner image on the transfer belt has been transferred to the page, the transfer belt rotates around and is cleaned by the cleaning blade (G).
Page 250: Scanner Theory
7562 Scanner theory Duplex ADF The following illustration shows the paperpath, rollers and sensors used in the duplex ADF. The duplex ADF enables the user to create duplex scans automatically, eliminating the need to stop the scanning process to flip the paper being duplicated over. The ADF uses a step motor and a series of sensors to determine the paper’s position in the paper path during the scan process.
Page 251 7562 with the ADF scan sensor, ensure that the paper is travelling at the correct speed through the scan area. The speed the document travels through the ADF scan area is dependent on the image DPI specified by the user. 7.
Page 252: Document Scanning At Adf
7562 Document scanning at ADF The document scanning section of this machine consists of a scanner that reads a single-sheet document placed on the platen glass and a document feeder that can transport a multiple-sheet document for one or two- sided scanning.
Page 253: Sensor (Fb Scanner Hp)
7562 Sensor (FB scanner HP) A sensor that detects the HP position of the flatbed scanner CCD assembly. Scanner exposure lamp A xenon lamp to which the document is exposed. Scanner controller card assembly A card that controls the scanner section. Scanner cooling fan A fan that prevents overheating of the scanner controller card assembly and exposure lamp.
Page 254: Simplex And Duplex Document Feed
7562 Shown below is the document feed path from the ADF. Duplex CCD Simplex and duplex document feed For two simplex document sheets, feed is performed in the following sequence: 1. The first document sheet is fed to the ADF transport roll assembly. 2.
Page 255: Names And Functions Of Components
7562 4. As the image is scanned on both sides, the document sheet is fed and ejected by the ADF feed-out roll assembly and ADF exit roll assembly that are driven by the ADF transport motor. Transport motor Pick roll Feed motor Exit roll assembly Names and functions of components...
Page 256: Sensor (Adf Sheet Through)
7562 A card that controls the ADF unit assembly. The ADF controller card assembly is connected to and controlled by the Scanner controller card assembly. Sensor (ADF sheet through) The ADF sensor (ADF sheet through) is installed immediately downstream from the Feed/pick roll assembly to detect completion of document feed.
Page 257 7562 This solenoid causes the ADF pick roll to be raised and lowered in order to properly pick the media. Sensor (ADF media length) Sensor (Media exit) Sensor (ADF media width) Sensor (ADF document set) Sensor (ADF lower door interlock) ADF pick solenoid Switch (ADF closed interlock)
Page 258: Printhead Verification
7562 Printhead verification You can verify that the printhead is the failing FRU by following this procedure: Turn the printer off, and remove the power cord from the outlet. Remove all cords and cables from the printer before beginning. Place the printer on a corner of a work area so the front and back can be accessed. CAUTION—POTENTIAL INJURY: The printer weight is greater than 32 kg (70 lb) and requires three or more trained personnel to move it safely.
Page 259 7562 Swing the shield open about an inch, and then slide the shield to the left to remove it. 3-55 Diagnostic aids...
Page 260 7562 Carefully unplug the printhead video cables (B) and the printhead motor cable (C) from the system board, and carefully connect the printhead video and motor cables from the new printhead to the system board. Note: Use the packaging that came with the printhead FRU to prop up the printhead. CAUTION—Possible eye damage.
Page 261: Repair Information
7562 4. Repair information Warning: Read the following before handling electronic parts. Handling ESD-sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before removing logic boards: •...
Page 262: Arrangement Of Removals In This Chapter
7562 Screws and fasteners Screw and fastener part numbers appear with the graphic callouts. See “Screw and retainer identification table” on page 7-47 for descriptions and actual-size illustrations of the screws. Arrangement of removals in this chapter The removals in this chapter are arranged by area of the printer: “Base printer cover removals”...
Page 263: Aio Front Upper Cover Removal
7562 AIO front upper cover removal “Front, right, and top covers” on page 7-3 for the part number. Pull to remove the AIO front upper cover. AIO option cover removal “Front, right, and top covers” on page 7-3 for the part number. Use a screwdriver to pry up the bottom of the AIO option cover.
Page 264: Aio Top Cover Removal
7562 AIO top cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the lower scanner cover. See “AIO lower scanner cover removal” on page 4-191. Remove the printhead access cover. See “Printhead access cover removal” on page 4-20.
Page 265 7562 Remove two screws (C) and one screw (D) from the right side. C (88A0323) D (88A0212) Open the left access door, and remove one screw (E). E (88A0323) Repair information...
Page 266 7562 Remove two screws (F) from the top. F (88A0212) Remove one screw from the back (G). G (88A0323) Service Manual...
Page 267 7562 From the back, remove the screw (H), and remove the ground wire from the frame. H (88A0212) Disconnect the cable (I) from the system board, and disconnect the beacon cable (J). Repair information...
Page 268: Front Access Door Assembly Removal
7562 Pull forward and up to disengage the pin on the left, and then pry out the pin on the right. Lift to remove the cover. Front access door assembly removal “Front, right, and top covers” on page 7-3 for the part number. Remove the AIO option cover.
Page 269: Left Access Door Assembly Removal
7562 Left access door assembly removal “Left and rear covers” on page 7-5 for the part number. Open the left access door assembly. Remove the three screws (A) from the cable cover, and remove the cable cover. A (88A0323) Repair information...
Page 270 7562 Lift the locking tabs (B) on the connectors to disconnect the two cables. Remove the cables from the cable retainers (C). Close the left access door. Open the multipurpose feeder. 4-10 Service Manual...
Page 271 7562 Slide the paper guide all the way to the left. Carefully use a flat-blade screwdriver to lift the multipurpose feeder inner cover, and remove. Note: Be careful not to scratch or mar the cover. Note: Using a flat-blade screwdriver, pry out the back pin (D) far enough to be able to grasp the ends. D (10J2832) 4-11 Repair information...
Page 272 7562 Open the left access cover slightly, grasp one of the pins, and move the left access door back and forth gently while pulling the pin out. This aligns the holes, so the pins come out easily. Remove the other pin (E) in the same manner. See steps and 8.
Page 273 7562 Open the left access door all the way, and disconnect the rear piston by pulling apart the clamps (F) from the tabs. Remove the E-clip (G) from the front piston. G (1126829) 4-13 Repair information...
Page 274 7562 While holding the front piston, pull out the pin (H) to disconnect the piston from the printer. Note: The piston is under pressure from the spring. Hold the piston firmly as you remove the post. Lift the door up slightly and out to remove it. Installation: Place the MPF cover on the bottom of the left cover, and hold it in place while you put the assembly into place.
Page 275: Left Cover Removal
7562 Left cover removal Lower left cover removal “Left and rear covers” on page 7-5 for the part numbers. Remove the scanner left side rear cover. See “Scanner left side rear cover removal” on page 4-193. Remove the rear cover. See “Rear cover removal”...
Page 276 7562 Open the standard media tray, and remove the screw (C) from the front of the printer. B (88A0323) Close the left access door, and use a flat-blade screwdriver to pop out the front of the lower left cover. XXXX SRLcover8 Use a flat-blade screwdriver to free the latches in the middle of the cover.
Page 277 7562 Slide the lower left cover down to remove it from the left cover. 4-17 Repair information...
Page 278: Lower Frame Cable Cover Removal
7562 Lower frame cable cover removal “Left” on page 7-11 for the part number. Remove the ITU assembly. See “ITU assembly removal” on page 4-65. Remove the screw (A). A (88A0323) Slide the cover toward the rear of the printer, and lift to remove it. 4-18 Service Manual...
Page 279: Multipurpose Feeder (Mpf) Cover Removal
7562 Multipurpose feeder (MPF) cover removal “Left and rear covers” on page 7-5 for the part number. Remove the left access door assembly. See “Left access door assembly removal” on page 4-9. Separate the MPF from the left access door assembly. 4-19 Repair information...
Page 280: Op Panel Bottom Cover Removal
7562 OP panel bottom cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the operator panel assembly. See “Operator (OP) panel assembly removal” on page 4-98. Remove one screw (A), and remove the speaker. A (88A0323) Printhead access cover removal “Front, right, and top covers”...
Page 281: Rear Cover Removal
7562 Rear cover removal “Left and rear covers” on page 7-5 for the part number. Remove the rear upper cover. See “Rear upper cover removal” on page 4-23. Remove the system board shield. See “System board shield removal” on page 4-27.
Page 282 7562 Push in the indicated areas of the right side and left side covers, and pull out the rear cover tabs. Note: On the right cover side, start with the top tab. On the left cover side, start with the bottom tab. Remove the rear cover.
Page 283: Rear Upper Cover Removal
7562 Rear upper cover removal “Left and rear covers” on page 7-5 for the part number. Open the system board shield door, and remove the three screws (A). A (88A0213) 4-23 Repair information...
Page 284: Right Cover Removal
7562 Pull the left side out, and then remove the system board shield door to remove the rear upper cover. Right cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the rear cover. See “Rear cover removal”...
Page 285 7562 Remove the screw (B). B (88A0212) Remove the four screws (C). C (88A0323) 4-25 Repair information...
Page 286: System Board Shield Door Removal
7562 Pull the tabs (D) away from the pins, and then pull out and down on the rear of the right cover to remove it. System board shield door removal To remove the system board shield door, remove the rear upper cover. See “Rear upper cover removal”...
Page 287: System Board Shield Removal
7562 System board shield removal Open the system board door, and remove the six screws (A) on the system board shield. A (27S2839) 4-27 Repair information...
Page 288: System Board Upper Shield Removal
7562 Swing the shield open about an inch, and slide the shield to the left to remove it. System board upper shield removal Remove the scanner rear cover. See “Scanner rear cover removal” on page 4-194. Remove the system board shield. See “System board shield removal”...
Page 289: Waste Toner Left Cover Removal
7562 Waste toner left cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the standard media tray. See “Standard media tray removal” on page 4-133. Remove the AIO front lower cover. See “AIO front lower cover removal” on page 4-2.
Page 290: Waste Toner Sensor Cover Removal
7562 Pinch the release tab (D) and disconnect the beacon cable. Waste toner sensor cover removal Remove the waste toner container. See “Waste toner container removal” on page 4-142. Remove the screw (A) to remove the cover. A (88A0323) 4-30 Service Manual...
Page 291: Base Printer Removals
7562 Base printer removals For the base printer covers, see “Base printer cover removals” on page 4-2. ACM bias spring removal “Left” on page 7-11 for the part number. Remove the paper pick mechanism assembly. See “Paper pick mechanism assembly removal” on page 4-108.
Page 292: Bin-Full Sensor Removal
7562 Rotate the flag, and pull to remove it. Bin-full sensor removal “Bin-full sensor removal” on page 4-32 for the part number. Remove the AIO rear scanner cover. See “AIO rear scanner cover removal” on page 4-190. Remove the bin-full flag. See “Bin-full flag removal”...
Page 293: Cartridge Blower Assembly Removal
7562 Disconnect the cable, and then press in the tabs to remove the sensor from the bracket. Cartridge blower assembly removal “Front” on page 7-7 for the part number. Remove the right cover. See “Right cover removal” on page 4-24. Remove the front access door.
Page 294 7562 Lift the blower assembly slightly up and to the left to free the bottom. XXXX SRCblower3 Flex the top cover up, and rotate the blower assembly to the right to free the hook at the top. XXXX SRCblower4 Press the release tab (B) to disconnect the cable from the assembly. 4-34 Service Manual...
Page 295: Cartridge Contact Block Assembly Removal
7562 Cartridge contact block assembly removal “Front” on page 7-7 for the part number. Remove the waste toner container. See “Waste toner container removal” on page 4-142. Remove the toner cartridges. Remove the three screws (A) from the cartridge contact block assembly. A (88A0212) Remove the assembly.
Page 296: Cartridge Memory Block Removal
7562 Installation note: Be sure to line up the notches in the HVPS board with the ridges on the cartridge contact block assembly. Cartridge memory block removal “Front” on page 7-7 for the part number. Remove the ITU assembly. See “ITU assembly removal”...
Page 297 7562 Disconnect the cable (A, B, C, or D) for the memory block you want to remove. The terminals are interchangeable, so trace the cable back from the memory block to locate the correct connector. Note: To easily route the new cable to the system board, tie a string (at least twelve inches long) to the end of the cable you disconnect from the system board.
Page 298 7562 From the memory block you are removing, press on the right side of the sensor to remove the sensor, and then disconnect the sensor cable (E). Remove the two screws (F), and pull to remove the memory block. As you pull the cable through, be sure to leave the string in the path from the memory block to the system board.
Page 299: Cartridge Metering Cable Removal
7562 Installation notes: Attach the memory block and tie the string to its cable. Connect the sensor cable to the sensor, and then attach the sensor to the memory block. From the rear of the printer, pull the string to feed the memory block cable through the frame to the system board.
Page 300: Cartridge Rail Removal
7562 Disconnect the cyan & yellow cable (C) or the black & magenta cable (D) from the system board, and then pull the cable out of the printer. Installation notes: Connect the cable to the system board. Tie the correct strings to the sensor ends of the cable. From the inside of the printer, pull the strings to feed the sensor cables through to the memory blocks.
Page 301 7562 Slide the rail forward and drop it down to remove it. 4-41 Repair information...
Page 302 7562 Installation notes: Insert the tab on the rail into the slot (B) in the back, and then lift and slide the rail into the notches (C) on the top. Apply the correct color label to new rail. 4-42 Service Manual...
Page 303: Datum Bell Crank Removal
7562 Datum bell crank removal “Left” on page 7-11 for the part number. Remove the ITU assembly. See “ITU assembly removal” on page 4-65. Remove the fuser. See “Fuser assembly removal” on page 4-53. Front crank Remove the waste toner left cover. See “Waste toner left cover removal”...
Page 304 7562 Remove two screws (B) and the four screws (C) to remove the rear fuser guide. C (88A0212) B (10J1046) Remove the E-clip (D). Unhook the spring (E), and pull to remove the bell crank. D (1126830) 4-44 Service Manual...
Page 305: Duplex Assembly Removal
7562 Duplex assembly removal “Left and rear covers” on page 7-5 for the part number. Remove the left access door assembly. See “Left access door assembly removal” on page 4-9. Remove the screw (A) that secures the duplex assembly to the left access cover. Lift the duplex assembly from the left access door.
Page 306 7562 Installation notes: If you are replacing the duplex drive belt, then carefully check the routing as you install the new belt. Align the edge (A) of the duplex assembly under the back edge of the left access door assembly. 4-46 Service Manual...
Page 307: Ep Drive Assembly Removal
7562 Align the top edge of the duplex assembly with the post, and then replace the screw. EP drive assembly removal “Rear” on page 7-15 for the part number. Remove the system board cage with board. See “System board cage with board removal” on page 4-138.
Page 308 7562 Remove the eight screws (B). B (88A0212) Push the assembly up and pull to remove it. 4-48 Service Manual...
Page 309: Exit Cooling Duct Removal
7562 Exit cooling duct removal “Rear” on page 7-15 for the part number. Remove the system board cage with board. See “System board cage with board removal” on page 4-138. Remove the main fan. See “Main fan removal” on page 4-80.
Page 310: Front Access Door Beacon Removal
7562 Front access door beacon removal “Waste toner left cover” on page 7-3 for the part number. Remove the waste toner left cover. See “Waste toner left cover removal” on page 4-29. Remove the two screws (A) from the beacon cover, and then lift off the cover. Carefully pull the cable through the holes (B) to remove it.
Page 311 7562 • Be sure the beacon LED extends through the opening in the waste toner left cover before attaching the beacon cover screws. 4-51 Repair information...
Page 312: Front Usb Cable Removal
7562 Front USB cable removal See XXXX for the part number. Remove the operator panel assembly. See “Operator (OP) panel assembly removal” on page 4-98. Disconnect the USB cable (A) from the UICC card. Remove three screws (B), and remove the USB cable. B (88A0323) 4-52 Service Manual...
Page 313: Fuser Assembly Removal
7562 Fuser assembly removal CAUTION Be sure the fuser assembly has cooled before you remove it. “Left” on page 7-11 for the part numbers. Open the left access door assembly. Pull down the two fuser latches (A). Pull to remove the fuser assembly. 4-53 Repair information...
Page 314: Fuser Drive Assembly Removal
7562 Installation note: After inserting the fuser assembly, push up the handles and then push up the tab under the right handle. Fuser drive assembly removal “Rear” on page 7-15 for the part number. Remove the rear cover. See “Rear cover removal” on page 4-21.
Page 315 7562 Disconnect the cable (B) from the fuser motor. Remove the three screws (C). C (88A0212) Remove the fuser drive assembly. Installation note: Be sure to apply grease to the gear and post using the instruction sheet and two kinds of grease that came with the fuser drive assembly.
Page 316: Fuser System Card And Lvps Cable Removal
7562 Fuser system card and LVPS cable removal “Left” on page 7-11 for the part number. Remove the ITU. See “ITU assembly removal” on page 4-65. Remove the fuser. See “Fuser assembly removal” on page 4-53. Remove the waste toner left cover. See “Waste toner left cover removal”...
Page 317 7562 Remove two screws (C), and then remove the cable end and support guide from the frame. Note: If you are just testing the cable as part of a service check, then stop here. Remove the OP panel. See “Operator (OP) panel assembly removal” on page 4-98.
Page 318 7562 Clip all cable ties securing the cable. Remove the system board shield. See “System board shield removal” on page 4-27. Disconnect the fuser system card cable (D) from the system board. 4-58 Service Manual...
Page 319: Fuser Thermistor Removal
7562 Push in the tab (E) to disconnect the cable from the LVPS, and remove the cable. Fuser thermistor removal “Fuser thermal guide assembly” on page 7-46 for the part number. Remove the fuser. See “Fuser assembly removal” on page 4-53.
Page 320: High-Voltage Power Supply (Hvps) Board Removal
7562 High-voltage power supply (HVPS) board removal “Front” on page 7-7 for the part number. Remove the ITU block assembly. See “ITU block assembly removal” on page 4-68. Remove the rear cover. See “Rear cover removal” on page 4-21. Remove the two screws (A) to remove the RIP card shield from the system board. A (88A0232) Disconnect the HVPS cable (B) from the system board.
Page 321 7562 Remove three screws (C), and then pull out the cartridge contact block assembly. C (88A0212) Remove the screw (D) from the center of the plate over the HVPS. D (88A0121) Pull the HVPS board forward. 4-61 Repair information...
Page 322 7562 Disconnect the cable from the HVPS board. Pull the board all the way out of the printer. Note: If you are replacing only the HVPS cable, then stop here. Remove the screw (E) and three screws (F) from the bottom of the board to remove the metal post (G) and the plastic contact bracket (H).
Page 323 7562 Installation notes: • Be sure the HVPS cable sits in the groove under the HVPS board. • Be sure the ITU block assembly sits flat before attaching the three screws to reinstall it. 4-63 Repair information...
Page 324: Housing Interlock Assembly Removal
7562 Housing interlock assembly removal “Front” on page 7-7 for the part number. Remove the LVPS. See “Low-voltage power supply (LVPS) removal” on page 4-74. Remove the lower frame cable cover. See “Lower frame cable cover removal” on page 4-18. Remove the waste toner left cover.
Page 325: Itu Assembly Removal
7562 ITU assembly removal “Left” on page 7-11 for the part number. Remove the waste toner container. See “Waste toner container removal” on page 4-142. Remove the toner cartridges. Open the left access door assembly all the way. Grasp the ITU handle (A), and carefully slide the ITU assembly from the printer. Warning: Be careful to support the ITU as you remove it to avoid damaging the components on the left access door.
Page 326: Itu Autoconnect Removal
7562 ITU autoconnect removal “Left” on page 7-11 for the part number. Remove the rear cover. See “Rear cover removal” on page 4-21. Remove the right cover. See “Right cover removal” on page 4-24. Remove the ITU assembly. See “ITU assembly removal” on page 4-65.
Page 327 7562 Clip the cable tie and remove the toroid. Note: Be sure to replace the toroid during reinstallation. From the right side and back of the printer, remove four screws (C). 4-67 Repair information...
Page 328: Itu Block Assembly Removal
7562 Pull to remove the autoconnect. ITU block assembly removal “Front” on page 7-7 for the part number. Remove the ITU assembly. See “ITU assembly removal” on page 4-65. Remove the three screws (A) from the ITU block assembly. A (88A0323) 4-68 Service Manual...
Page 329 7562 Pull up to remove the assembly. Installation note: Be sure the ITU block assembly sits flat before attaching the three screws to reinstall it. 4-69 Repair information...
Page 330: Left Access Door Piston Removal
7562 Left access door piston removal “Left” on page 7-11 for the part number. Open the left access door assembly. Front piston Remove the E-clip (G) from the front piston. G (1126829) 4-70 Service Manual...
Page 331 7562 Remove the post (H) from the piston where it attaches to the printer. Note: The piston is under pressure from the spring. Hold the piston firmly as you remove the post. Remove the E-clip (I) and post (J) from the other end to remove the piston. I (1126830) 4-71 Repair information...
Page 332 7562 Rear piston Disconnect the piston by pulling apart the clamps (F) from the tabs. Remove the E-clip (G) and post (H) from the piston where it attaches to the printer. G (1126830) 4-72 Service Manual...
Page 333 7562 Remove the E-clip (I) and post (J) from the other end to remove the piston. I (1126827) 4-73 Repair information...
Page 334: Low-Voltage Power Supply (Lvps) Removal
7562 Low-voltage power supply (LVPS) removal “Rear” on page 7-15 for the part number. Remove the rear cover. See “Rear cover removal” on page 4-21. Push the release (A) to disconnect the power cable (B) and the fuser cable (C). 4-74 Service Manual...
Page 335 7562 Remove two screws (D) to remove the RIP card shield from the system board. D(88A0232) Disconnect the LVPS cables (E) from the system board. 4-75 Repair information...
Page 336 7562 Disconnect the thermistor cable from the system board. Remove the three screws (F) and the two screws (G). G (88A0323) F (88A0212) Remove the LVPS. 4-76 Service Manual...
Page 337: Lvps Exit Duct Removal
7562 Installation note: If you are replacing the LVPS FRU, then clip the cable tie to remove the thermistor from the old LVPS, and then attach the thermistor to the replacement LVPS with a new cable tie (10B1648). LVPS exit duct removal “Rear”...
Page 338: Lvps Fan Removal
7562 Remove two screws (B). B (88A0323) LVPS fan removal “Rear” on page 7-15 for the part number. Remove the rear cover. See “Rear cover removal” on page 4-21. Disconnect the fan cable (A) from the system board. 4-78 Service Manual...
Page 339 7562 Push in to open the cable clip (B) behind the system board shield. Feed the cable through the slot in the system board cage and the clip. Remove the two screws (C). C (10B1580) 4-79 Repair information...
Page 340: Main Fan Removal
7562 Feed the cable through the slot in the fan housing (D) as you remove the fan. Main fan removal “Rear” on page 7-15 for the part number. Remove the rear cover. See “Rear cover removal” on page 4-21. Disconnect the fan cable (A) from the system board at JM1. 4-80 Service Manual...
Page 341: Media Tray Rail Removal
7562 Remove the screws (B). B (10B1580) Feed the cable through the slot in the system board cage, and remove the fan. Media tray rail removal “Front” on page 7-7 for the part number. Remove the standard media tray. See “Standard media tray removal”...
Page 342 7562 Left rail Shut the front access door. Gently lay the printer on its back. Remove the screw (A) on the bottom of the printer and the screw (B) on the front. B (88A0323) A (10J1046) 4-82 Service Manual...
Page 343 7562 Lift the rail out of the printer. Right rail Remove the screw (C) to release the tension on the right side cover. C (88A0323) 4-83 Repair information...
Page 344 7562 Shut the front access door. Gently lay the printer on its back. Remove the screw (D) on the bottom of the printer, and the screw (E) and screw (F) on the front of the printer. E (88A0323) F (88A0212) D (10J1046) 4-84 Service Manual...
Page 345 7562 Pull aside the right side cover. Pull up and to the left to remove the rail from the printer. 4-85 Repair information...
Page 346: Mpf Breakaway Assemblies Removal
7562 Installation note: Be sure to align the rails with the slots in the back of the printer to slide them into place, and then fit them over the pins on the front of the printer. MPF breakaway assemblies removal “Left”...
Page 347 7562 Remove seven screws (A) and two screws (B), and remove the bottom plate. B (10J1046) B (10J1046) A (88A0323) Note: If you are replacing the input option cable, then push it up through the frame, and then stand the printer back up to remove the cable.
Page 348 7562 Front breakaway assembly Remove two screws (E). E (88A0323) Using a flat-blade screwdriver, pry out the top, and then pull to remove the assembly. 4-88 Service Manual...
Page 349: Mpf Paper Pick Assembly Removal (Including The Mpf Ratchet Collar And Mpf Drive Pulley)
7562 MPF paper pick assembly removal (including the MPF ratchet collar and MPF drive pulley) “Left and rear covers” on page 7-5 for the part numbers. Remove the left cover. See “Left cover removal” on page 4-15. Remove the waste toner left cover. See “Waste toner left cover removal”...
Page 350 7562 Remove the ratchet collar (C), and remove the bushing under it. From the front of the printer, rotate the front bushing so the tabs line up with the slots in the frame. 4-90 Service Manual...
Page 351 7562 Slide the rod toward the front of the printer to free the rear side. Installation note: Be sure to replace the thrust washer in the ratchet collar before installing the MPF drive pulley. 4-91 Repair information...
Page 352: Mpf Pick Rolls And Special Wear Strip Removal
7562 MPF pick rolls and special wear strip removal “Left and rear covers” on page 7-5 for the part number. Always replace both pick rolls and the special wear strip at the same time. Open the left access door. Remove the rubber rolls (A) from the hubs. The hubs stay on the printer. Insert a flat-blade screwdriver behind the top of the special wear strip, and then twist the screwdriver to pop out the strip.
Page 353 7562 Installation notes: • Slide the edge of a pick tire between the rear hub extension and the printer frame, and then slide the roll down to the hub. • Be sure the flaps on the pick rolls slant away from the direction the rolls turn. 4-93 Repair information...
Page 354 7562 • Verify the rolls turn freely. 4-94 Service Manual...
Page 355: Mpf Drive Assembly Removal
7562 MPF drive assembly removal “Left” on page 7-11 for the part number. Remove the LVPS exit duct. See “LVPS exit duct removal” on page 4-77. Slide the belt off the MPF redrive pulley. Remove four screws (A), and remove the assembly. (88A0323) 4-95 Repair information...
Page 356 7562 Remove the E-clip (B) and the gear (C) to remove the belt from the assembly. (1126831) Installation note: When reinstalling the belt, be sure the belt sits on the teeth at the base of the gear. 4-96 Service Manual...
Page 357: Mpf Sensor Plate Assembly Removal
7562 MPF sensor plate assembly removal “Left and rear covers” on page 7-5 for the part number. Open the left access door assembly. Use a flat-blade screwdriver to push in the tab, and lift to remove the assembly. Disconnect the sensor cable (A), and remove the assembly. 4-97 Repair information...
Page 358: Mpf Wear Strips Removal
7562 MPF wear strips removal “Left and rear covers” on page 7-5 for the part numbers. Open the left access door assembly. Insert a flat-blade screwdriver behind the top of the strip, and then twist the screwdriver to pop out the strip. Operator (OP) panel assembly removal Remove the scanner top cover.
Page 359 7562 Remove two screws (B) from the bottom. B (88A0232) Remove one screw (C) from the left side. C (88A0212) Lift the operator panel assembly and turn it over. 4-99 Repair information...
Page 360 7562 Remove four screws (D) from the bottom, and remove the operator panel bottom cover. D (88A0323) Note: If you are removing the operator panel assembly to replace the OP panel speaker, then stop here and go to step “OP panel bottom cover removal” on page 4-20.
Page 361: Op Panel Cables Removal
7562 Disconnect the two cables (F) connecting the UICC card to the printer, and remove the OP panel assembly. Place the assembly upside down on a cloth to protect the touch screen. OP panel cables removal “Cable and thermistor location table” on page 7-43 for the part numbers.
Page 362: Op Panel Display Removal
7562 OP panel display removal “Front, right, and top covers” on page 7-3 for the part number. Remove the UICC card. See “OP panel UICC card removal” on page 4-104. Disconnect the cable (A). Remove seven screws (B), and remove the display bracket from the operator panel housing. B (88A0323) B (88A0323) OP panel housing removal...
Page 363: Op Panel Speaker Removal
7562 Remove seven screws (A), and remove the operator panel display with bracket. A (88A0323) Remove three screws (B), and remove the front USB cable. B (88A0323) OP panel speaker removal “Front, right, and top covers” on page 7-3 for the part number. For the removal procedure, see “OP panel bottom cover removal”...
Page 364: Op Panel Uicc Card Removal
7562 OP panel UICC card removal “Front, right, and top covers” on page 7-3 for the part number. Remove the OP panel assembly. See “Operator (OP) panel assembly removal” on page 4-98. Disconnect all the cables from the UICC card, and remove the four screws (A) to remove the card. A (88A0323) Pad removal “Left and rear covers”...
Page 365: Paper Auto-Size Sensor Removal
7562 Remove the screw (A) from the pad you want to remove. A (10J1046) Paper auto-size sensor removal “Front” on page 7-7 for the part number. Remove the standard media tray. See “Standard media tray removal” on page 4-133. Push down on the sensor to remove it from the rear frame, and then disconnect the cable (A). 4-105 Repair information...
Page 366: Paper Path Redrive Assembly With Sensors Removal
7562 Paper path redrive assembly with sensors removal “Left” on page 7-11 for the part number. Remove the AIO front lower cover. See “AIO front lower cover removal” on page 4-2. Remove the main fan. See “Main fan removal” on page 4-80.
Page 367 7562 Remove six screws (B), three from the rear and three from the front. B B (88A0323) Insert a flat-blade screwdriver toward the top of the front side of the assembly, and deflect the front plate enough to drop down the front end of the assembly. Pull the sensor cables through the frame to remove the assembly.
Page 368: Paper Pick Mechanism Assembly Removal
7562 Installation note: Be sure the sensor cables are routed as shown before you reinstall the assembly. Paper pick mechanism assembly removal “Front” on page 7-7 for the part number. Remove the standard media tray. See “Standard media tray removal” on page 4-133.
Page 369 7562 Lower the pick arm all the way. Rotate the release lever (B), pull it toward you, and then lower the assembly to remove it from the printer. 4-109 Repair information...
Page 370: Pick Rolls Removal
7562 Pick rolls removal “Front” on page 7-7 for the part number. Note: Replace both rolls at the same time. Remove the paper pick mechanism assembly. See “Paper pick mechanism assembly removal” on page 4-108. Remove the screws (A) from both sides to release the pick roll hubs. A (88A0412) Remove the pick rolls.
Page 371: Printhead Removal, Installation, And Alignment
7562 Printhead removal, installation, and alignment “Front, right, and top covers” on page 7-3 for the part number. Remove the system board upper shield. See “System board upper shield removal” on page 4-28. Remove the printhead access cover. See “Printhead access cover removal” on page 4-20.
Page 372 7562 Remove six screws (B) from the mounting brackets. B (10J3568) Tilt the printhead forward, and lift to remove it. 4-112 Service Manual...
Page 373: Installing And Coarse Aligning The Printhead
7562 Installing and coarse aligning the printhead Place the printhead into the printer angled forward, sliding the adjustment screws into the slots in the printer frame. Lower the back of the printhead until the post on the back right corner drops into the hole in the printer frame.
Page 374 7562 Route the three printhead cables (A) through the frame, and then connect them to the system board. Warning: Be careful reconnecting the printhead ribbon cables. Flat ribbon cables can easily be damaged and should be connected gently by hand. 4-114 Service Manual...
Page 375 7562 Slide the left side of the printhead toward the back of the printer until the bottom of the coarse alignment screw (B) stops against the ridge in the printer frame. Attach the three mounting brackets loosely to the printhead. Note: Do not tighten the six screws in the mounting brackets yet.
Page 376 7562 Use a flat-blade screwdriver to adjust the coarse alignment screw (C) until the triangles on the sheet are parallel to the edges of the paper. Turning the screw clockwise moves the left triangles lower and the right triangles higher (tilts the printed image to the left on the page). Reprint the alignment page and continue adjusting the screw until the black plane is aligned.
Page 377: Dual Diode Alignment
7562 Aligning the printhead There is one printhead that houses the four color planes. The black plane is aligned to the printer, and the color planes are aligned to black. After you install the printhead and adjust the coarse alignment with the alignment screws, use the Diagnostic menu to fine tune the alignment.
Page 378: Registration (Black)
7562 Registration (black) Top Margin From the Diagnostic menu, navigate to: REGISTRATION > Quick Test An alignment test page prints. Select Top Margin. Adjust the values to move the top alignment marks to the top edge of the page. • Increasing the value moves the alignment marks up the page.
Page 379 7562 Locate the “Color skew adjustment tool” page that came with the printhead instructions. To use the skew tool, punch a screwdriver through the center of the wheel. Using a mark on the screwdriver handle as a point of reference, turn the paper until 0 lines up with your mark. From the Diagnostic menu, navigate to: ALIGNMENT MENU >...
Page 380 7562 Holding the skew wheel with the 0 at the mark on your screwdriver, place the screwdriver in the yellow adjustment screw (E), and then turn the screwdriver to the number indicated on the alignment page—clockwise for a positive number, counterclockwise for a negative number. Replace all the cartridges, and then reprint the test page and continue adjusting the screw until you are satisfied with the Skew alignment.
Page 381 7562 A test page similar to the following prints: If the Linearity alignment is correct, the gray stripe near the center of each color on the test page should be within the 12 to -12 range. If the gray stripe extends above 12 or below -12 where it crosses the Left, Center, or Right line, then adjust the Left Adjustment, Center Adjustment, or Right Adjustment for that color.
Page 382: Redrive Gears Removal
7562 Redrive gears removal “Left” on page 7-11 for the part number. Remove the AIO top cover. See “AIO top cover removal” on page 4-4. Remove the E-clip (A), and the washer behind it, and then remove the gears. Note: You might need to use a flat-blade screwdriver to carefully pry the gears from the posts. (1126829) Redrive motor removal “Left”...
Page 383 7562 Slide off the cap (A). Disconnect the cable (B) from the motor. 4-123 Repair information...
Page 384 7562 Remove the two screws (C) to remove the motor. C (88A0212) 4-124 Service Manual...
Page 385: Sensor (D1, D2, And Fuser Bubble) Removal
7562 Sensor (D1, D2, and fuser bubble) removal Open the left access door. Remove two screws (A) from the duplex unit, and remove the rail cover. XXXX SR_duplex_sensor1 Pull out the sensor assembly, and rotate it up. Slide out the sensor you are replacing: fuser bubble (A), D1 (B), D2 (C). XXXX SR_duplex_sensor2 Disconnect the cable to remove the sensor.
Page 386: Staging Deflector Assembly Removal
7562 Disconnect the sensor cable to remove the sensor. Installation note: Reinstall a sensor retainer after you attach the new sensor. Staging deflector assembly removal “Left” on page 7-11 for the part number. Remove the ITU assembly. See “ITU assembly removal” on page 4-65.
Page 387 7562 Installation notes: • Be sure the cables are routed through the cable hooks (B) before you snap the assembly into place. Use the cable lengths as a guide to make sure you connect the correct cable to each sensor. •...
Page 388: Staging Paper Path Reference Edge Assembly Removal
7562 Staging paper path reference edge assembly removal “Front” on page 7-7 for the part number. Remove the rear cover. See “Rear cover removal” on page 4-21. Remove the left cover. See “Left cover removal” on page 4-15. Remove the paper pick mechanism. See “Paper pick mechanism assembly removal”...
Page 389 7562 Remove the screw (A) to remove the ground cable. (88A0212) Remove two screws (C) from the ITU DS roller plate, and then remove the plate. (10J1733) 4-129 Repair information...
Page 390 7562 Remove two screws (D). (88A0329) Lift the bottom of the staging assembly and rock it back to remove it from the frame. Disconnect the cables from the two motors to remove the assembly. 4-130 Service Manual...
Page 391: Aligning The Staging Paper Path Reference Edge
7562 Installation notes: • Be sure the duplex motor cable is not pinched or bound by the reference edge assembly. XXXX SRppstage10 • Place the slot in the ITU DS roller plate over the ridge on the frame, and then swing the plate into place to reattach the two screws.
Page 392 7562 If the left and right top alignment marks are not parallel with the top edge of the page, then adjust the screw (A) accordingly. Turn the screw clockwise to move the left marks up the page, or turn it counterclockwise to move the right marks up.
Page 393: Standard Media Tray Removal
7562 Standard media tray removal “Front, right, and top covers” on page 7-3 for the part number. Pull the tray out and lift slightly. The tray will lift out of the slides (A), and the slides will retract. System board removal “Rear”...
Page 394 7562 Remove two screws (A) to remove the RIP card shield from the system board. A (88A0232) Squeeze the tab to disconnect the printer hard drive cable. 4-134 Service Manual...
Page 395 7562 Remove the two screws, and pull the printer hard drive to remove it. Disconnect the modem cable from the system board. 4-135 Repair information...
Page 396 7562 Loosen two screws (B), and slide the modem up and to the left to remove it from the shield. Remove two screws (C). C (88A0232) 4-136 Service Manual...
Page 397 7562 Disconnect all cables from the system board. Note: Some cables have special connectors that require you to press in a tab to disconnect the cable. Remove 13 screws (D), and then remove the system board. D (88A0232) D (88A0232) Installation notes: Install the new system board, and be sure all cables are securely connected.
Page 398: System Board Cage With Board Removal
7562 Verify that the output options are recognized: From the Home screen, navigate to: Menus > Paper Menu > Bin Setup > Output Bin Make sure all installed options are listed. System board cage with board removal Remove the flatbed scanner assembly. See “Flatbed scanner assembly removal”...
Page 399 7562 Squeeze the tab to disconnect the printer hard drive cable. Remove two screws, and then pull to remove the printer hard drive. 4-139 Repair information...
Page 400 7562 Remove three screws (B). B (88A0212) Remove the screw (C) to disconnect the ground strap from the cage. F (88A0212) 4-140 Service Manual...
Page 401 7562 Disconnect all cables from the system board and feed them through the cage. Note: Some connectors require you to press a tab to disconnect the cable. Tilt the system board cage forward and lift to remove it. Installation notes: •...
Page 402: Waste Toner Container Removal
7562 Waste toner container removal Open the front access door. Open the standard media tray. Flip the green handles forward and pull out the waste toner container. Waste toner gears removal “Rear” on page 7-15 for the part number. Remove the EP drive. See “EP drive assembly removal”...
Page 403: Waste Toner Sensor Removal
7562 Waste toner sensor removal “Front” on page 7-7 for the part number. Remove the waste toner container. See “Waste toner container removal” on page 4-142. Remove the screw (A), and remove the waste toner sensor cover. A (88A0323) From the left side of the printer, push in the clips, and then pull the sensor out from the front. Disconnect the cable to remove the sensor.
Page 404: Waste Toner Cable Removal
7562 Waste toner cable removal “Waste toner cable” on page 7-45 for the part number. Remove the waste toner sensor cover. See “Waste toner sensor cover removal” on page 4-30. Remove the waste toner left cover. See “Waste toner left cover removal” on page 4-29.
Page 405 7562 Remove the screw (A) to disconnect the cable from the beacon, and then disconnect the cable from the two sensors (B). A (88A0313) Clip any cable ties holding the cable, and then pull the cable through the frame to remove it. 4-145 Repair information...
Page 406: Waste Toner Full Cable Removal
7562 Waste toner full cable removal “Waste toner full cable” on page 7-45 for the part number. Remove the ITU block assembly. See “ITU block assembly removal” on page 4-68. Remove the HVPS. See “High-voltage power supply (HVPS) board removal” on page 4-60.
Page 407: Waste Toner Full Sensor Removal
7562 Waste toner full sensor removal “Front” on page 7-7 for the part number. Remove the waste toner container. See “Waste toner container removal” on page 4-142. Pry out the sensor from the front, and disconnect the cable to remove the sensor. Waste toner tray bracket removal “Front”...
Page 408 7562 Using a short screwdriver, remove five screws (D), four from the bottom of the tray and one from the front. (88A0323) Pull the right frame back to free the side of the tray, and then pull the tray forward to remove it. 4-148 Service Manual...
Page 409: Adf Cover Removals
7562 ADF cover removals ADF front cover removal “ADF covers” on page 7-20 for the part number. Lift the ADF top door assembly. Remove the two screws (A) from top, and remove one screw (B) from the bottom of the cover. Use a screwdriver to release the tabs (C) on the bottom of the cover..
Page 410: Adf Top Door Assembly Removal
7562 Lift to remove the ADF rear cover. ADF top door assembly removal “ADF covers” on page 7-20 for the part number. Remove the ADF front cover. See “ADF front cover removal” on page 4-149. Remove the ADF rear cover. See “ADF rear cover removal”...
Page 411 7562 Unscrew the two hinge pins (C) on the left and right side. Push the door toward the back of the printer to lift out the front side, and then lift the assembly to free both tabs (D). Feed the beacon cable through the frame, and remove the assembly. 4-151 Repair information...
Page 412: Adf Removals
7562 ADF removals For the ADF covers, see “ADF cover removals” on page 4-149. ADF beacon cable removal “ADF electronics” on page 7-24 for the part number. Remove the ADF document tray. See “ADF document tray assembly removal” on page 4-153.
Page 413: Adf Controller Card Removal
7562 ADF controller card removal “ADF electronics” on page 7-24 for the part number. Remove the ADF rear cover. See “ADF rear cover removal” on page 4-149. Disconnect all cables attached to the controller card. Remove the four screws (A), and remove the ADF controller card. ADF document tray assembly removal “ADF electronics”...
Page 414: Adf Document Tray Extension Removal
7562 Installation notes: • Push the tray in and hold it flush against the frame while tightening the back screw. • You must adjust the skew after reinstalling the document tray assembly. Go to “Adjusting skew for the ADF and flatbed scanner” on page 4-382.
Page 415: Adf Duplex Ccd Assembly Removal
7562 ADF duplex CCD assembly removal “ADF electronics” on page 7-24 for the part number. Remove the ADF duplex CCD scan glass assembly. See “ADF duplex CCD scan glass assembly removal” on page 4-158. From the front of the ADF unit assembly, remove the screw (A), the skew adjustment screw (B), and the spring.
Page 416 7562 Remove the three screws (D). Carefully remove the ADF duplex CCD assembly, making sure not to touch the lamp. 4-156 Service Manual...
Page 417 7562 Press in the tabs and pull to disconnect the cable from the assembly. Installation note: After replacing the ADF duplex CCD assembly, you must calibrate the scanner and check for skew. See “Calibrating the scanner” on page 4-381, “Adjusting skew for the ADF and flatbed scanner”...
Page 418: Adf Duplex Ccd Scan Glass Assembly Removal
7562 ADF duplex CCD scan glass assembly removal “ADF electronics” on page 7-24 for the part number. Remove the ADF front cover. See “ADF front cover removal” on page 4-149. Remove the ADF platen cushion and place it with the velcro side up on the scanner glass. See “ADF platen cushion removal”...
Page 419: Adf Feed 1-Way Bearing And Gears Removal
7562 ADF feed 1-way bearing and gears removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF feed drive motor assembly. See “ADF feed drive motor assembly removal” on page 4-159. Remove the two E-clips (A). Remove the ADF feed 1-way bearing and gears.
Page 420 7562 Disconnect the ADF feed drive motor cable from the ADF controller card, and remove the cable from the clips. Note: Observe the cable routing for reinstallation. Remove the E-clip (A) from the ADF pick roll shaft, and then remove the bushing. 4-160 Service Manual...
Page 421: Adf Feed/Pick Roll Assembly Removal
7562 Remove the six screws (B). Remove the ADF feed motor assembly (including the cable and two belts). ADF feed/pick roll assembly removal “ADF feed and drive” on page 7-22 for the part number. Lift the ADF top door assembly. Slide the ADF feed/pick roll assembly to the front, and then lift the rear of the assembly.
Page 422: Adf Left Hinge Removal
7562 Installation note: Make sure both black flaps (A) of the ADF feed/pick roll assembly lie flat facing away from the input tray. ADF left hinge removal “ADF covers” on page 7-20 for the part number. Remove the ADF unit. See “ADF unit assembly removal”...
Page 423: Adf Lower Door Assembly Removal
7562 Remove one screw (A) to remove the hinge. ADF lower door assembly removal “ADF covers” on page 7-20 for the part number. Remove the ADF front cover. See “ADF front cover removal” on page 4-149. Remove the ADF platen cushion, and lay it on the scanner glass with the velcro side up. See “ADF platen cushion removal”...
Page 424: Adf Media Pinch Pad Assembly Removal
7562 Remove the two screws (C) securing the hinge plate. Remove the ADF lower door assembly. ADF media pinch pad assembly removal “ADF covers” on page 7-20 for the part number. Remove the ADF document tray assembly. See “ADF document tray assembly removal” on page 4-153.
Page 425 7562 Twist the front spring cap to line up with the opening in the frame. Open the cable clip (A) on the top of the ADF media pinch pad assembly. 4-165 Repair information...
Page 426 7562 Use a screwdriver to push the front and back spring caps through the frame. From the bottom of the ADF unit assembly, disconnect the cable from the ADF first scan sensor. Remove four screws (B), two on each side, to remove the ADF media pinch pad. 4-166 Service Manual...
Page 427: Adf Pick Pad Cover Assembly Removal
7562 Installation note: Make sure the notch (C) in the ADF media pinch pad fits around the ADF first scan sensor. ADF pick pad cover assembly removal “ADF covers” on page 7-20 for the part number. Remove the ADF document tray assembly. See “ADF document tray assembly removal”...
Page 428: Adf Pick Roll Position Cam Assembly Removal
7562 ADF pick roll position cam assembly removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF front cover. See “ADF front cover removal” on page 4-149. Remove the ADF feed/pick roll assembly. See “ADF feed/pick roll assembly removal” on page 4-161.
Page 429 7562 Remove the three screws (B) securing the ADF pick roll position cam assembly bracket. Note: Replace the ground cable on the right bracket screw during reinstallation. Remove the bracket. Disengage the clip securing the shaft arm to the shaft. 4-169 Repair information...
Page 430 7562 Use a screwdriver to remove the shaft arm from the shaft. Slide the shaft out of the frame to remove the ADF pick roll position cam assembly. 4-170 Service Manual...
Page 431: Adf Pinch Roll Assembly Removal
7562 ADF pinch roll assembly removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF top door assembly. See “ADF top door assembly removal” on page 4-150. Remove the two screws (A) on the sides of the ADF pinch roll assembly. Remove the ADF pinch roll assembly.
Page 432: Adf Platen Cushion Removal
7562 ADF platen cushion removal “ADF covers” on page 7-20 for the part number. Lift the ADF unit assembly. Unfasten the velcro to remove the cushion. Note: If you are removing the ADF platen cushion to access another part, then place the cushion on the scanner glass with the velcro side up to protect the glass.
Page 433: Adf Right Hinge Removal
7562 ADF right hinge removal “ADF covers” on page 7-20 for the part number. Remove the ADF unit. See “ADF unit assembly removal” on page 4-182. Remove four screws (A), and remove the hinge. ADF separator roll removal “ADF feed and drive” on page 7-22 for the part number.
Page 434: Adf Separator Torque Limiter Assembly Removal
7562 Lift the tab (A), and slide the separator roll off the shaft. Installation note: After sliding the separator roll onto the shaft, twist it until it fits into the grooves on to the torque limiter. ADF separator torque limiter assembly removal “ADF feed and drive”...
Page 435: Adf Solenoid Assembly Removal
7562 ADF solenoid assembly removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF front cover. See “ADF front cover removal” on page 4-149. Rotate the cam shaft lever until the pick roll position cam assembly spring can fit over the tab (A). Disconnect the solenoid cable (B).
Page 436: Adf Transport Drive Gears (Front) Removal
7562 ADF transport drive gears (front) removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF front cover. See “ADF front cover removal” on page 4-149. Rotate the shaft until the end of the front spring can fit over the tab (A), and remove the spring. Rotate the shaft the other way to remove the back spring.
Page 437 7562 Remove the three screws (B) securing the ADF pick roll position cam assembly bracket. Note: Replace the ground cable on the right bracket screw during reinstallation. Remove the four E-clips (C), and remove the gears. 4-177 Repair information...
Page 438: Adf Transport Drive Gears (Rear) And Pulley Removal
7562 ADF transport drive gears (rear) and pulley removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF feed drive motor assembly. See “ADF feed drive motor assembly removal” on page 4-159. Remove the E-clips (A) and (B). Remove the ADF transport gears and pulley.
Page 439: Adf Transport Drive Motor Bracket Assembly With Cable Removal
7562 ADF transport drive motor bracket assembly with cable removal “ADF feed and drive” on page 7-22 for the part number. Remove the ADF rear cover. See “ADF rear cover removal” on page 4-149. Remove the ADF transport drive motor bracket tension spring (A). Bend up the cable clip (B) on top of the bracket, and remove the cables from the clip.
Page 440 7562 Installation notes: Fit the ears on the bracket into the slots in the ADF unit frame, and slide the bracket to the right. Attach the two mounting screws but do not tighten them. Attach the spring. Tighten the screws. 4-180 Service Manual...
Page 441: Adf Turn Guide Removal
7562 ADF turn guide removal “ADF covers” on page 7-20 for the part number. Remove the ADF pinch roll assembly. See “ADF pinch roll assembly removal” on page 4-171. Remove the ADF feed/pick roll assembly. See “ADF feed/pick roll assembly removal” on page 4-161.
Page 442: Adf Unit Assembly Removal
7562 ADF unit assembly removal “ADF unit assembly” on page 7-18 for the part number. Remove the system board upper shield. See “System board upper shield removal” on page 4-28. Disconnect the cable (A) from the system board. Open the four cable clamps, starting with the one above the system board (B). Note: Note the cable routing for reinstallation.
Page 443 7562 Disconnect the cable and ground (C) from the scanner interface card. Lift the ADF unit assembly, and remove the two front thumb screws (D). Slide the ADF unit assembly back, and lift to remove it. Installation note: After replacing the ADF unit assembly, you must calibrate the scanner and check for skew. “Calibrating the scanner”...
Page 444: Sensor (Adf 1St Scan) Removal
7562 Sensor (ADF 1st scan) removal “ADF electronics” on page 7-24 for the part number. Remove the ADF turn guide. See “ADF turn guide removal” on page 4-181. Disconnect the cable from the sensor. Remove the screw (A) to remove the mounting bracket. Remove the screw securing the sensor to its bracket.
Page 445: Sensor (Adf Document Set) Removal
7562 Sensor (ADF document set) removal “ADF electronics” on page 7-24 for the part number. Remove the ADF document tray assembly. See “ADF document tray assembly removal” on page 4-153. Remove the ADF pick pad cover assembly. See “ADF pick pad cover assembly removal” on page 4-167.
Page 446: Sensor (Adf Lower Door Interlock) Removal
7562 Remove the two screws (B) securing the sensor bracket, and remove the bracket. Remove the screw (C) securing the sensor to the bracket. Sensor (ADF lower door interlock) removal “ADF electronics” on page 7-24 for the part number. Remove the ADF front cover. See “ADF front cover removal”...
Page 447: Sensor (Adf Sheet Through) Removal
7562 Remove the two screws (A) on the front and rear of the sensor (ADF media exit) fan bracket assembly. Remove screw (B) from the ground strap. Remove the sensor (ADF media exit) fan bracket assembly. Installation notes: • Remove the fan filter cover assembly from the used sensor fan bracket assembly, and install on the new assembly.
Page 448: Sensor (Adf Top Door Interlock) Removal
7562 Remove the screw to remove the sensor from the bracket. Sensor (ADF top door interlock) removal “ADF electronics” on page 7-24 for the part number. Remove the ADF feed drive motor assembly. See “ADF feed drive motor assembly removal” on page 4-159.
Page 449 7562 Using a screwdriver, press the tabs (A) on each side of the switch to remove it. Disconnect the cable from the switch to remove the switch. 4-189 Repair information...
Page 450: Scanner Cover Removals
7562 Scanner cover removals AIO rear scanner cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the rear upper cover. See “Rear upper cover removal” on page 4-23. Remove the AIO option cover. See “AIO option cover removal”...
Page 451: Aio Lower Scanner Cover Removal
7562 AIO lower scanner cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the flatbed scanner assembly. See “Flatbed scanner assembly removal” on page 4-204. Remove the AIO rear scanner cover. See “AIO rear scanner cover removal” on page 4-190.
Page 452: Scanner Front Cover Removal
7562 Remove three screws (C) from the front. Lift to remove the lower scanner cover. Scanner front cover removal “Front, right, and top covers” on page 7-3 for the part number. Remove the scanner right side cover. See “Scanner right side cover removal” on page 4-194.
Page 453: Scanner Left Side Front Cover Removal
7562 Scanner left side front cover removal “Rear” on page 7-15 for the part number. Remove the scanner top cover. See “Scanner top cover removal” on page 4-195. Remove the AIO front upper cover. See “AIO front upper cover removal” on page 4-3.
Page 454: Scanner Rear Cover Removal
7562 Scanner rear cover removal “Rear” on page 7-15 for the part number. Remove the rear upper cover. See “Rear upper cover removal” on page 4-23. Remove the four screws (A) and the one screw (B), and rotate the bottom up to remove the cover. B (88A0323) A (88A0232) Scanner right side cover removal...
Page 455: Scanner Top Cover Removal
7562 Slide the cover toward the rear of the printer and pull to remove it. Scanner top cover removal “Front, right, and top covers” on page 7-3 for the part number. Lift the ADF unit assembly. Use a flat-blade screwdriver to pry up the cover, and then remove it. 4-195 Repair information...
Page 456: Scanner Removals
7562 Scanner removals For the scanner covers, see “Scanner cover removals” on page 4-190. Carriage belt tensioner assembly removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211.
Page 457: Carriage Drive Motor Assembly Removal
7562 Carriage drive motor assembly removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Disconnect the cable (G) from the scanner interface card. Loosen the screw (A) in the tensioner. Pull the tensioner all the way to the right to put slack in the belt, and then retighten the screw.
Page 458: Flatbed Scanner Cooling Fan Filter Removal
7562 From the left side of the printer, lift the rear CCD scanner shaft (E), and slide the shaft out of the flatbed until it clears the motor. Remove four screws (F), and remove the carriage drive motor assembly. Flatbed scanner cooling fan filter removal “Flatbed scanner”...
Page 459: Flatbed Scanner Cooling Fan Removal
7562 Flatbed scanner cooling fan removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Disconnect the cable from the scanner interface card. Remove two screws (B), and remove the fan. Flatbed scanner CCD assembly removal “Flatbed scanner”...
Page 460: Scanner Exposure Lamp Removal
7562 From the left side of the printer, lift the end of the rear CCD scanner shaft (B), and slide it out of the printer. Pull the belt out of the clip on the scanner CCD assembly. Turn the assembly upside down and carefully disconnect the ribbon cable to remove the assembly. Installation note: After replacing the flatbed scanner CCD assembly, you must calibrate the scanner and check for skew.
Page 461 7562 Remove the lamp reflector (B) from the CCD assembly. Remove the two screws (C) securing the exposure lamp card from the underside of the CCD assembly, and lift the card from the CCD assembly. 4-201 Repair information...
Page 462 7562 Pinch the lever (D) to disconnect the cable. Remove the scanner exposure lamp by lifting up on the rear end and pulling the lamp out of the grommet. Be careful not to touch the glass part of the lamp. Installation note: Make sure to feed the cable through the cable holders before you connect the cable to the board.
Page 463: Scanner Fb Length Sensor Cable Removal
7562 Scanner FB length sensor cable removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Remove two screw (A) from the sensor and one screw (B) from the cable cover, and remove the cable cover.
Page 464: Flatbed Scanner Assembly Removal
7562 Disconnect the cable (C) from the scan interface card, and feed the cable through the frame. Note: Observe the cable routing for reinstallation. Flatbed scanner assembly removal “Flatbed scanner” on page 7-17 for the part number. Warning: The following components contain mirrored NVRAM. When replacing any one of the following components, replace only one component at a time: •...
Page 465 7562 Disconnect the five cables (A) from the system board. Remove the ribbon cable from the system board cage, and slide the toroid (B) off the cable. 4-205 Repair information...
Page 466 7562 Open the cable clamp (C), and then feed the cables out from over the system board. From the left side, disconnect the cave light beacon cable, and remove the front half from the cable clamp. 4-206 Service Manual...
Page 467 7562 Remove three screws (D) from the left side. Remove two screws (E) from the right side, and then slide the flatbed assembly back and lift to remove it. Removing the flatbed to replace it Remove the ADF unit assembly. See “ADF unit assembly removal”...
Page 468 7562 Disconnect two cables (A) from the system board. 4-208 Service Manual...
Page 469 7562 Remove the ribbon cable from the system board cage, and slide the toroid (B) off the cable. Remove the cable from the cable clamp (C), and then feed the cable out from behind the system board. 4-209 Repair information...
Page 470 7562 Remove three screws (D) from the left side. Remove two screws (E) from the right side, and then slide the flatbed assembly back and lift to remove it. Installation note: After replacing the flatbed scanner assembly, you must calibrate the scanner and check for skew.
Page 471: Scanner Interface Card Removal
7562 Scanner interface card removal “Flatbed scanner” on page 7-17 for the part number. Warning: The following components contain mirrored NVRAM. When replacing any one of the following components, replace only one component at a time: • System board • Flatbed scanner assembly •...
Page 472: Scanner Reference Led Removal
7562 Remove six screws (A). Pull back the tab (B) above the scanner interface card, and lift to remove the scanner platen glass cover. Scanner reference LED removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal”...
Page 473: Scanner Reference Led Sensor Cable Removal
7562 Remove the screw (A) to remove the sensor. Scanner reference LED sensor cable removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Disconnect the cable (A) from the scanner interface card and from the sensor. Remove the cable from the frame.
Page 474: Sensor (Platen Glass Length) Removal
7562 Sensor (platen glass length) removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Remove two screws (A). Flip the sensor over and disconnect the three connectors to remove the sensor. 4-214 Service Manual...
Page 475: Sensor Cable (Scanner Hp) Removal
7562 Sensor cable (scanner HP) removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Disconnect the cable (A) from the scanner interface card and from the sensor. Remove the cable from the frame.
Page 476: Sensor (Scanner Hp) Removal
7562 Sensor (scanner HP) removal “Flatbed scanner” on page 7-17 for the part number. Remove the scanner platen glass cover. See “Scanner platen glass cover removal” on page 4-211. Disconnect the cable from the sensor. Squeeze the tabs to remove the sensor from the bracket. 4-216 Service Manual...
Page 477: Input Option Removals
7562 Input option removals 550-sheet tray Note: Carefully remove the 550-sheet tray option from the base printer before proceeding. 550-sheet drawer assembly removal “Optional 550-sheet tray” on page 7-26 for the part number. Remove the 550-sheet media tray assembly from the 550-sheet drawer assembly. The 550-sheet drawer assembly remains.
Page 478: 550-Sheet Media Tray Assembly Removal
7562 550-sheet media tray assembly removal “Optional 550-sheet tray” on page 7-26 for the part number. Open the media tray assembly until it stops. Slightly lift up the media tray. Slide the 550-sheet media tray assembly out of the drawer. 4-218 Service Manual...
Page 479: 550-Sheet Tray Controller Card Assembly Removal
7562 550-sheet tray controller card assembly removal “Optional 550-sheet drawer assembly” on page 7-28 for the part number. Remove the media tray assembly. See “550-sheet media tray assembly removal” on page 4-218. Remove the top metal cover. See “550-sheet tray top metal cover removal” on page 4-235.
Page 480 7562 Remove the 550-sheet tray controller card assembly from the shield. 4-220 Service Manual...
Page 481: 550-Sheet Tray Deflector Removal
7562 550-sheet tray deflector removal Remove the top metal cover. See “550-sheet tray top metal cover removal” on page 4-235. Disconnect the pass thru sensor connector (A) from the pass thru sensor. Remove the pass thru sensor cable. Remove the screw (B) securing the deflector to the drawer. Remove the 550-sheet tray deflector.
Page 482: 550-Sheet Tray Drive Assembly Removal
7562 Installation note: Be sure that the tabs are inserted in their corresponding hole. 550-sheet tray drive assembly removal Remove the media tray assembly. See “550-sheet media tray assembly removal” on page 4-218. Remove the top metal cover. See “550-sheet tray top metal cover removal” on page 4-235.
Page 483 7562 Release the cord with a prying tool. Remove the six screws (A) and one screw (B) securing the drive assembly to the drawer. B (88A0001) A (88A0323) Open the jam clearance cover. Lift the left side of the drive assembly to access the controller card assembly. 4-223 Repair information...
Page 484 7562 Disconnect the three drive connectors (C) from the controller card assembly. Pull up the left side of the drive assembly until the left tip (D) clears the drawer. 4-224 Service Manual...
Page 485: 550-Sheet Tray Left Anti-Tip Latch Removal
7562 Remove the 550-sheet tray drive assembly. 550-sheet tray left anti-tip latch removal “Optional 550-sheet drawer assembly” on page 7-28 for the part number. Remove the media tray assembly. See “550-sheet media tray assembly removal” on page 4-218. Place the drawer on a vertical position to have access to the bottom cover screws. Remove the nine screws (A) and the two screws (B) securing the bottom cover to the drawer.
Page 486 7562 Warning: Do not forcefully separate the bottom cover from the drawer; the ground cable (C) is still attached to it. Remove the two screws (D) securing the left anti-tip latch assembly to the drawer. D (88A0232) 4-226 Service Manual...
Page 487: 550-Sheet Tray Pass Thru Sensor Removal
7562 Remove the left anti-tip latch assembly. 550-sheet tray pass thru sensor removal “Optional 550-sheet drawer assembly” on page 7-28 for the part number. Remove the top metal cover. See “550-sheet tray top metal cover removal” on page 4-235. Remove the deflector. See “550-sheet tray deflector removal”...
Page 488: 550-Sheet Tray Pick Assembly Removal
7562 Remove the pass thru sensor. 550-sheet tray pick assembly removal “Optional 550-sheet drawer assembly” on page 7-28 for the part number. Remove the media tray assembly. See “550-sheet media tray assembly removal” on page 4-218. Disconnect the pick assembly connector (A) from the drive assembly. 4-228 Service Manual...
Page 489 7562 Turn the shaft clockwise until the tab (B) aligns with the opening. Pull down the pick arm to release the pick assembly. 4-229 Repair information...
Page 490 7562 Pull out the pick assembly. Remove the 550-sheet tray pick assembly. Warning: Do not change the location of the spring. 4-230 Service Manual...
Page 491 7562 Installation notes: Align the shaft to the left hole of the drive assembly. Insert the shaft into the hole. 4-231 Repair information...
Page 492: 550-Sheet Tray Pick Roll Assembly Removal
7562 Be sure that the tab is aligned in the opening and then turn the shaft counterclockwise. 550-sheet tray pick roll assembly removal “Optional 550-sheet drawer assembly” on page 7-28 for the part number. Remove the media tray assembly. See “550-sheet media tray assembly removal”...
Page 493 7562 This is the photo of the pick roll assembly. Installation note: Before installing the pick tire, be sure that the pick tire is fully aligned against one end of the hub. 4-233 Repair information...
Page 494: 550-Sheet Tray Right Anti-Tip Latch Assembly Removal
7562 550-sheet tray right anti-tip latch assembly removal “Optional 550-sheet drawer assembly” on page 7-28 for the part number. Remove the media tray assembly. See “550-sheet media tray assembly removal” on page 4-218. Remove the top metal cover. See “550-sheet tray top metal cover removal” on page 4-235.
Page 495: 550-Sheet Tray Top Metal Cover Removal
7562 550-sheet tray top metal cover removal Remove the media tray assembly. See “550-sheet media tray assembly removal” on page 4-218. Remove the 10 screws (A) and one screw (B) securing the top metal cover to the drawer. B (88A0001) A (88A0323) Remove the 550-sheet tray top metal cover.
Page 496: 2000-Sheet High-Capacity Feeder
7562 2000-sheet high-capacity feeder Note: Carefully remove the 2000-sheet high-capacity feeder option from the base printer before proceeding. 4-236 Service Manual...
Page 497: 2000-Sheet High-Capacity Feeder Bellcrank Assembly Removal
7562 2000-sheet high-capacity feeder bellcrank assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Remove the recoil spring from the bellcrank. Remove the E-clip (A) securing the bellcrank to the frame.
Page 498: 2000-Sheet High-Capacity Feeder Controller Card Assembly Removal
7562 2000-sheet high-capacity feeder controller card assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282. Disconnect all connectors from the controller card assembly. Remove the four screws (A) securing the controller card assembly.
Page 499: 2000-Sheet High-Capacity Feeder Drive Assembly Removal
7562 2000-sheet high-capacity feeder drive assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Remove the jam clearance top cover. See “2000-sheet high-capacity feeder rear cover removal”...
Page 500 7562 Remove the three drive assembly connectors (B) from the controller card assembly. Release the three drive assembly cables from the cable guides (C). 4-240 Service Manual...
Page 501 7562 Remove the three screws (D) securing the drive assembly to the drawer. D (88A0442) Remove the drive assembly. 4-241 Repair information...
Page 502: 2000-Sheet High-Capacity Feeder Elevator Home Sensor Removal
7562 This is the photo of the 2000-sheet high-capacity feeder drive assembly. 2000-sheet high-capacity feeder elevator home sensor removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282.
Page 503 7562 Remove the three screws (B) securing the controller card housing. B (88A0231) 4-243 Repair information...
Page 504 7562 Detach the controller card housing. Note: The controller card housing does not need to be completely removed from the machine. It may be allowed to hang on the side. Remove the screw (C) securing the elevator home sensor. C (88A0312) 4-244 Service Manual...
Page 505 7562 Press the latch (D) to remove the elevator home sensor. Remove the elevator home sensor cable. 4-245 Repair information...
Page 506: 2000-Sheet High-Capacity Feeder Jam Clearance Cover Removal
7562 2000-sheet high-capacity feeder jam clearance cover removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Remove the jam clearance top cover. See “2000-sheet high-capacity feeder rear cover removal”...
Page 507 7562 Release the jam clearance cover cable from the cable guides (B). Open the jam clearance cover. Remove the 4 screws (C) securing the jam clearance cover to the drawer. C (88A0231) Close the jam clearance cover. 4-247 Repair information...
Page 508 7562 Pull out the jam clearance cover to clear the slots from the frame. Press the metal tab to release the jam clearance cover, and pull up to remove the jam clearance cover. 4-248 Service Manual...
Page 509 7562 Warning: Be careful not to damage the jam clearance cover sensor. This is the photo of the 2000-sheet high-capacity feeder jam clearance cover. 4-249 Repair information...
Page 510: 2000-Sheet High-Capacity Feeder Jam Clearance Top Cover Removal
7562 2000-sheet high-capacity feeder jam clearance top cover removal Open the jam clearance cover. Remove the two screws (A) and one screw (B) securing the jam clearance top cover to the drawer. A (88A0414) B (88A0231) Lift the right side of the jam clearance top cover to clear it from the LED bracket. 4-250 Service Manual...
Page 511: 2000-Sheet High-Capacity Feeder Jam Door Clearance Sensor Removal
7562 Remove the jam clearance top cover. 2000-sheet high-capacity feeder jam door clearance sensor removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268.
Page 512 7562 Release the jam clearance cover cable from the cable guides (B). Remove the screw (C) and press the latch (D) to release the jam clearance cover sensor. C (88A0312) 4-252 Service Manual...
Page 513: 2000-Sheet High-Capacity Feeder Led Bracket Removal
7562 Remove the jam clearance cover sensor. 2000-sheet high-capacity feeder LED bracket removal Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282. Remove the left side cover. See “2000-sheet high-capacity feeder left side cover removal” on page 4-257.
Page 514 7562 Remove the two screws (A) securing the LED bracket to the drawer. A (88A0231) Detach the LED bracket. Note: The LED bracket does not need to be completely removed from the machine. It may be allowed to hang on the side. 4-254 Service Manual...
Page 515: 2000-Sheet High-Capacity Feeder Left Anti-Tip Latch Assembly Removal
7562 2000-sheet high-capacity feeder left anti-tip latch assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the jam clearance top cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282. Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal”...
Page 516 7562 This is the photo of the left anti-tip latch assembly. Installation note: The right anti-tip latch assembly (A) is thinner compared to the left-anti-tip latch assembly (B). 4-256 Service Manual...
Page 517: 2000-Sheet High-Capacity Feeder Left Side Cover Removal
7562 2000-sheet high-capacity feeder left side cover removal Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282. Open the media tray assembly. Remove the seven screws (A) securing the left side cover to the drawer. A (88A0442) Open the jam clearance cover.
Page 518 7562 This is the photo of the 2000-sheet high-capacity feeder left side cover. Installation note: Be sure that the latch is inside the slot. 4-258 Service Manual...
Page 519: 2000-Sheet High-Capacity Feeder Lift Drive Gear Assembly Removal
7562 2000-sheet high-capacity feeder lift drive gear assembly removal Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Remove the rear cover. See “2000-sheet high-capacity feeder right side cover removal” on page 4-285. Disconnect the lift drive motor connector from the controller card assembly.
Page 520 7562 Remove the four screws (B) to remove the bracket. Remove the E-clip securing the elevator gear (C) to the frame. Note: The spring from gear (C) will pop out when removing the E-clip. 4-260 Service Manual...
Page 521 7562 Remove the elevator gear (C). Remove the E-clip securing the elevator gear (D) to the frame. Remove the elevator gear (D). Remove the E-clip securing the elevator gear (E) to the frame. Remove the elevator gear (E). 4-261 Repair information...
Page 522 7562 Remove the E-clip securing the elevator gear (F) to the bracket. Remove the elevator gear (F). 4-262 Service Manual...
Page 523 7562 Remove the bearing (G). This is the photo of the 2000-sheet high-capacity feeder lift motor drive assembly. 4-263 Repair information...
Page 524 7562 Installation notes: Be sure that the bearing is reinstalled as shown in the picture. Be sure that the gear is reassembled as shown in the picture. 4-264 Service Manual...
Page 525: 2000-Sheet High-Capacity Feeder Lift Drive Motor Assembly Removal
7562 2000-sheet high-capacity feeder lift drive motor assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal”...
Page 526 7562 Remove the four screws (B) to remove the bracket. Remove the two screws (H) securing the motor to the bracket. 4-266 Service Manual...
Page 527 7562 Remove the motor from the bracket. 4-267 Repair information...
Page 528: 2000-Sheet High-Capacity Feeder Media Tray Assembly Removal
7562 2000-sheet high-capacity feeder media tray assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Open the media tray assembly until it stops. Slightly pull the media tray to the right, push the latch on the media tray slide, and push the slide until it clears the tray.
Page 529: 2000-Sheet High-Capacity Feeder Pass Thru Sensor Removal
7562 Slightly lift the tray to clear it from the stopper and pull to remove the media tray assembly out of the drawer. 2000-sheet high-capacity feeder pass thru sensor removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Open the media tray assembly.
Page 530 7562 Release the latch (B) securing the pass thru sensor. Remove the pass thru sensor. 4-270 Service Manual...
Page 531: 2000-Sheet High-Capacity Feeder Pick Assembly Removal
7562 2000-sheet high-capacity feeder pick assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Remove the jam clearance top cover. See “2000-sheet high-capacity feeder rear cover removal”...
Page 532 7562 Disconnect the four pick assembly connectors (C) from the controller card assembly. 4-272 Service Manual...
Page 533 7562 Release the pick assembly cables from the cable guide (D). 4-273 Repair information...
Page 534 7562 Remove the two screws (E) securing the cave light to the drawer. E (88A0231) Lift the lower right side of the pick assembly and pull to remove it. 4-274 Service Manual...
Page 535 7562 This is the photo of the 2000-sheet high-capacity feeder pick assembly. 4-275 Repair information...
Page 536 7562 Installation note: Align the upper left part of the pick assembly. Align the frame tabs to their corresponding pick arm slots. 4-276 Service Manual...
Page 537 7562 Installation note: Be sure that the pick arm lever (A) is on top of the actuator lever (B). If the pick arm is hanging, press the actuator lever as shown in the picture. Be sure that the pick arm is positioned as shown in the picture. 4-277 Repair information...
Page 538: 2000-Sheet High-Capacity Feeder Pick Roll Assembly Removal
7562 2000-sheet high-capacity feeder pick roll assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the media tray assembly. See “2000-sheet high-capacity feeder media tray assembly removal” on page 4-268. Open the jam clearance cover. Push down the pick arm until it clicks.
Page 539 7562 Press down the black latch (A) to release the pick tire. Remove the pick roll tire. Repeat steps 4-5 to remove the pick tire on the other side. 4-279 Repair information...
Page 540 7562 This is the photo of the 2000-sheet high-capacity feeder pick roll assembly. 4-280 Service Manual...
Page 541 7562 Installation note: Be sure that the pick arm lever (A) is on top of the actuator lever (B). If the pick arm is hanging, press the actuator lever as shown in the picture. Be sure that the pick arm is positioned as shown in the picture. 4-281 Repair information...
Page 542: 2000-Sheet High-Capacity Feeder Rear Cover Removal
7562 2000-sheet high-capacity feeder rear cover removal Remove the two screws (A) securing the rear cover to the drawer. A (88A0442) Position the printer so that the rear cover is over the edge of the table. 4-282 Service Manual...
Page 543 7562 Release the two latches, and remove the rear cover. This is the photo of the 2000-sheet high-capacity feeder rear cover. 4-283 Repair information...
Page 544: 2000-Sheet High-Capacity Feeder Right Anti-Tip Latch Assembly Removal
7562 2000-sheet high-capacity feeder right anti-tip latch assembly removal “Optional 2000-sheet high-capacity feeder” on page 7-30 for the part number. Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282. Remove the right side cover. See “2000-sheet high-capacity feeder right side cover removal”...
Page 545: 2000-Sheet High-Capacity Feeder Right Side Cover Removal
7562 Installation note: The right anti-tip latch assembly (A) is thinner compared to the left-anti-tip latch assembly (B). 2000-sheet high-capacity feeder right side cover removal Note: This is not a FRU. Remove the rear cover. See “2000-sheet high-capacity feeder rear cover removal” on page 4-282.
Page 546 7562 Remove the seven screws (A) securing the right side cover to the drawer. A (88A0442) Pull the upper back portion of the right side cover. 4-286 Service Manual...
Page 547 7562 Lift the right side cover to remove it. This is the photo of the 2000-sheet high-capacity feeder right side cover. 4-287 Repair information...
Page 548: Output Option Removals
7562 Output option removals 5-bin mailbox 5-bin mailbox access door removal Remove the mailbox from the printer. Remove the front cover. See “5-bin mailbox front cover removal” on page 4-298. Open the access door, and press in to release the support pins from each side of the door. Flex a side plate enough to free one hinge of the door, and then remove the door.
Page 549 7562 Remove five screws (B) to remove the beacon LED and cover. 4-289 Repair information...
Page 550: 5-Bin Mailbox Assembly Media Bin Full Actuator Removal
7562 5-bin mailbox assembly media bin full actuator removal Remove the front cover. See “5-bin mailbox front cover removal” on page 4-298. Pry the front hinge of the media bin full actuator towards the rear until the front boss is released from its socket.
Page 551: 5-Bin Mailbox Assembly Spring Removal
7562 5-bin mailbox assembly spring removal Remove the mailbox option from the printer. Open the left access door. Using a spring hook or needlenose pliers, remove the spring off the hooks. 4-291 Repair information...
Page 552: 5-Bin Mailbox Backup Roll Plate Assembly Removal
7562 5-bin mailbox backup roll plate assembly removal Remove the mailbox from the printer. Remove the mailbox rear cover. See “5-bin mailbox rear cover removal” on page 4-304. Open the left access door, and press in to release the support pins from each side of the door. Flex the sides to remove the roller frame.
Page 553: 5-Bin Mailbox Bin-Full Beacon Card And Covers Removal
7562 5-bin mailbox bin-full beacon card and covers removal Remove the mailbox from the printer. Remove the mailbox front cover. See “5-bin mailbox front cover removal” on page 4-298. Remove the five screws (A), and then remove the beacon card and covers. 4-293 Repair information...
Page 554: 5-Bin Mailbox Cave Beacon Removal
7562 5-bin mailbox cave beacon removal Remove the mailbox from the printer. Remove the three screws (A) from the bottom to remove the cable cover. Remove the screw (C), and then disconnect the cable (B) from the card to remove the beacon. Note: Observe the cable routing for reinstallation.
Page 555: 5-Bin Mailbox Controller Card Removal
7562 5-bin mailbox controller card removal Remove the mailbox from the printer. Remove the rear cover. See “5-bin mailbox rear cover removal” on page 4-304. Disconnect all cables from the board. Remove the two screws (A) to remove the board. 4-295 Repair information...
Page 556: 5-Bin Mailbox Diverter Solenoid Removal
7562 5-bin mailbox diverter solenoid removal Remove the mailbox from the printer. Remove the 5-bin mailbox feed motor with plate. See “5-bin mailbox feed motor with plate removal” on page 4-297. Remove the four screws (A) securing the diverter plate. Remove the screw (B) of the deflector gate solenoid you need to remove.
Page 557: 5-Bin Mailbox Feed Motor With Plate Removal
7562 5-bin mailbox feed motor with plate removal Remove the mailbox from the printer. Remove the mailbox front cover. See “5-bin mailbox front cover removal” on page 4-298. Remove the printer circuit board. See “5-bin mailbox controller card removal” on page 4-295.
Page 558: 5-Bin Mailbox Front Cover Removal
7562 5-bin mailbox front cover removal Remove the mailbox from the printer. Remove two screws (A) from the bottom. From the left side, use a flat-blade screwdriver to pry up and disengage the tabs. 4-298 Service Manual...
Page 559 7562 Pull out on the right side to disengage the tabs, and then remove the cover. Disconnect the cable from the beacon card. Note: If you are replacing the cover FRU, then remove the bin-full beacon card. See “5-bin mailbox bin-full beacon card and covers removal”...
Page 560: 5-Bin Mailbox Option Cable Removal
7562 5-bin mailbox option cable removal Remove the mailbox from the printer. Remove the rear cover. See “5-bin mailbox rear cover removal” on page 4-304. Press the tabs to release the cable, and push the cable through the frame. Disconnect the cable (A) from the controller card, and press the latch to disconnect cable (B) from the controller card.
Page 561: 5-Bin Mailbox Output Bin Deflector Removal
7562 5-bin mailbox output bin deflector removal Remove the mailbox option from the printer. Remove the mailbox access door roller assembly. Remove the rear cover. See “5-bin mailbox rear cover removal” on page 4-304. Remove the mailbox feed motor with plate assembly. See “5-bin mailbox feed motor with plate removal”...
Page 562: 5-Bin Mailbox Output Bin Paper Bail Removal
7562 Pull the left side out. 5-bin mailbox output bin paper bail removal Top bail: Remove the mailbox from the printer. Remove the top cover. See “5-bin mailbox top cover removal” on page 4-306. From the top cover, lift the bail to line up the bail arm with the slot (A), and squeeze the bail to release the rear side.
Page 563: 5-Bin Mailbox Output Bin Sensors Removal
7562 Lower four bails: Squeeze both sides of the bail to release the arms from the slots. Remove the bail. 5-bin mailbox output bin sensors removal Remove the mailbox from the printer. Remove the rear cover. See “5-bin mailbox rear cover removal” on page 4-304.
Page 564: 5-Bin Mailbox Paper Jam Beacon Removal
7562 5-bin mailbox paper jam beacon removal Remove the mailbox from the printer. Remove the mailbox front cover. See “5-bin mailbox front cover removal” on page 4-298. Remove the mailbox access door. See “5-bin mailbox access door removal” on page 4-288.
Page 565 7562 Use a flat-blade screwdriver to pry out the right side to disengage the latches. Use the screwdriver to disengage the two latches on the left side, and then remove the cover. 4-305 Repair information...
Page 566: 5-Bin Mailbox Top Cover Removal
7562 5-bin mailbox top cover removal Remove the mailbox from the printer. Remove the front cover. See “5-bin mailbox front cover removal” on page 4-298. Remove the two screws (A), and remove the top cover. Remove the rear cover. See “5-bin mailbox rear cover removal”...
Page 567: 5-Bin Mailbox Tray Extension Removal
7562 5-bin mailbox tray extension removal Pull out the extension until it stops. Push to release the two tabs (A) on the bottom of the extension, and then pull the extension out to remove 4-307 Repair information...
Page 568: Staplesmart Finisher And High-Capacity Output Stacker
7562 StapleSmart finisher and High-capacity output stacker Finisher or stacker access door beacon LED and beacon housing removal See“Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove the left access door assembly. See “Finisher or stacker left access door assembly removal”...
Page 569 7562 Using a spring hook, remove the spring. 4-309 Repair information...
Page 570: Finisher Or Stacker Bottom Cover Removal
7562 Finisher or stacker bottom cover removal See“Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove the standard output bin LED and LED lens. See “Finisher or stacker output bin LED and LED lens removal”...
Page 571 7562 Remove the three screws (A) securing the stapler/stacker controller card assembly. Remove the stapler/stacker controller card assembly. Installation note: Be sure to place the black plastic under the controller card before you put the card in place. 4-311 Repair information...
Page 572: Finisher Or Stacker Feed Roller Removal
7562 Finisher or stacker feed roller removal See“Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Open the option left access door. Using a screwdriver, force the rear hinge (A) out of the slot by pushing the door to the front. Remove the screw (B) to remove the roller you are replacing.
Page 573: Finisher Or Stacker Front Cover Removal
7562 Finisher or stacker front cover removal See“Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove the two screws (A) on the inside of the exit bin compartment. 4-313 Repair information...
Page 574: Finisher Or Stacker Led Sensor Cover Removal
7562 Using a flat-blade screwdriver, pry up to disengage the tabs on the right, left, and top sides of the cover. Remove the left cover. Finisher or stacker LED sensor cover removal Remove the option from the printer. Remove the standard output bin LED lens. See “Finisher or stacker output bin LED and LED lens removal”...
Page 575: Finisher Or Stacker Left Access Door Assembly Removal
7562 Finisher or stacker left access door assembly removal “Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Open the left access door. Using a screwdriver, force the rear hinge (A) out of the slot to lower the door all the way, and then pry the rear hinge out by pushing the door to the front.
Page 576: Finisher Or Stacker Media Stack Flap And Media Stack Flap Actuator Removal
7562 Disconnect the cable (D) from the beacon card. Remove the beacon lens (E), and remove the door assembly Finisher or stacker media stack flap and media stack flap actuator removal See“Finisher assembly (continued)” on page 7-34 for the part number. Remove the option from the printer.
Page 577 7562 Use plyers to straighten the locking tab (A) of the actuator you are replacing, and then slide the actuator to the right to remove it. Installation note: Use a flat-blade screwdriver to bend the locking tab back into place after you position the actuator.
Page 578: Finisher Or Stacker Option Cable Removal
7562 Finisher or stacker option cable removal Remove the option from the printer. Remove the rear cover. See “Finisher or stacker rear cover removal” on page 4-322. Remove the front cover. See“Finisher or stacker front cover removal” on page 4-313. Disconnect the cable (A), and press the latch to disconnect the cable (B) from the controller card.
Page 579: Finisher Or Stacker Output Bin Extension Removal
7562 Finisher or stacker output bin extension removal See“Finisher assembly” on page 7-32 for the part number. While pulling out the extension, push in the left and right tabs, and pry up the center tab. Finisher or stacker output bin LED and LED lens removal See“Finisher assembly”...
Page 580: Finisher Or Offset Stacker Paddle Drive Gear Removal
7562 Finisher or offset stacker paddle drive gear removal Remove the option from the printer. Remove the paddle drive motor. See “Finisher or stacker paddle drive motor assembly removal” on page 4-320. Remove the E-clip (A), and remove the gear. Finisher or stacker paddle drive motor assembly removal See“Finisher assembly (continued)”...
Page 581 7562 Remove the three screws (A) securing the two paddle drive motor assemblies. Remove the paddle drive motor assembly. Installation note: Be sure to line up the locator (B) when you install the motor. 4-321 Repair information...
Page 582: Finisher Or Stacker Rear Cover Removal
7562 Finisher or stacker rear cover removal “Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove the four screws (A) from the bottom of the option. Using a flat-blade screwdriver, pry out the bottom plate, and then remove it. 4-322 Service Manual...
Page 583 7562 Remove the two screws (B) on the inside of the exit bin compartment. Pull out on the right side of the cover to disengage the tabs, and remove the cover. 4-323 Repair information...
Page 584: Finisher Or Stacker Sensor (Bin-Full Receive) Removal
7562 Finisher or stacker sensor (bin-full receive) removal “Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove the option rear cover. See “Finisher or stacker rear cover removal” on page 4-322. Remove the two screws (A) securing the sensor. Disconnect the cable, and remove the sensor.
Page 585: Finisher Or Stacker Sensor (Finisher Bin Media Present) Removal
7562 Remove the two screws (A) securing the sensor. Disconnect the cable, and remove the sensor. Finisher or stacker sensor (finisher bin media present) removal See“Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove two screws (A), and pull out the sensor cover.
Page 586: Finisher Or Stacker Sensor (Paddle Hp) Removal
7562 Press the tabs to remove the sensor from the cover. Disconnect the cable from the sensor to remove the sensor. Finisher or stacker sensor (paddle HP) removal See“Finisher assembly (continued)” on page 7-34 for the part number. Remove the option from the printer. Remove the paddle drive motor.
Page 587: Finisher Sensor (Stapler Access Door Interlock) Removal
7562 Finisher sensor (stapler access door interlock) removal Remove the finisher from the printer. Remove the finisher rear cover. See “Finisher or stacker rear cover removal” on page 4-322. Disconnect the cable from the sensor. Pinch tab (A) to remove the sensor. Finisher sensor (stapler pass thru) removal See“Finisher assembly”...
Page 588 7562 Remove the four screws (A), and pull out the deflector plate. Disconnect the cable (B) from the sensor. Remove the screw (C) to remove the sensor bracket. Press the tabs to remove the sensor. 4-328 Service Manual...
Page 589: Finisher Or Stacker Sensor (Tamper Hp Left And Right) Removal
7562 Finisher or stacker sensor (tamper HP left and right) removal See“Finisher assembly (continued)” on page 7-34 for the part number. Remove the option from the printer. Remove the option top cover. See “Finisher or stacker top cover removal” on page 4-333.
Page 590: Finisher Or Stacker Tamper Drive Belt Removal
7562 To remove the lens, remove the screw (B) and the screw (C), and then remove the lens. Finisher or stacker tamper drive belt removal See“Finisher assembly (continued)” on page 7-34 for the part number. Remove the option from the printer. Remove the tamper drive motor from the belt you need to replace.
Page 591: Finisher Or Stacker Tamper Drive Motor Assembly Removal
7562 Finisher or stacker tamper drive motor assembly removal See“Finisher assembly (continued)” on page 7-34 for the part number. Note: The left tamper motor controls the front tamper, and the right tamper motor controls the rear tamper. Remove the option from the printer. Remove the top cover.
Page 592: Finisher Or Stacker Tamper Recoil Spring Removal
7562 Clip the cable tie (D). Use a spring hook to remove the tamper recoil spring (E) for the motor you are removing. Remove the two screws (F) from the motor you are removing, and remove the motor assembly. Finisher or stacker tamper recoil spring removal See“Finisher assembly (continued)”...
Page 593: Finisher Or Stacker Top Cover Removal
7562 Finisher or stacker top cover removal See“Finisher assembly” on page 7-32 for the part number. Remove the option from the printer. Remove the front cover. See “Finisher or stacker front cover removal” on page 4-313. Remove the rear cover. See “Finisher or stacker rear cover removal”...
Page 594: Finisher Stapler Unit Assembly Removal
7562 Remove two screws (B). Pull up to remove the top cover. Finisher stapler unit assembly removal Remove the finisher from the printer. Remove the finisher rear cover. See “Finisher or stacker rear cover removal” on page 4-322. Remove two screws (A) to remove rear cable from the stapler unit assembly, and then remove the other three cables (B) attached to the assembly.
Page 595: Horizontal Transport Unit (Htu)
7562 Horizontal transport unit (HTU) HTU access door removal Remove all output options from the printer. Open the access door, and press the tabs to disconnect the beacon cable. Insert a flat-blade screwdriver below the bottom hinge, and flex the door enough to pull out the hinge. Remove the door.
Page 596: Htu Access Door Paper Jam Beacon (With Cover And Cable) Removal
7562 HTU access door paper jam beacon (with cover and cable) removal Remove all output options from the printer. Remove the HTU access door. See “HTU access door removal” on page 4-335. Remove six screws (A), and turn over the beacon cover. Remove the screw (B) to remove the beacon card, and disconnect the cable.
Page 597: Htu Access Door Rollers Removal
7562 HTU access door rollers removal Remove all output options from the printer. Remove the HTU access door. See “HTU access door removal” on page 4-335. Remove the screw (A) from the roller you are replacing, and remove the roller. HTU bin diverter gate spring removal Remove all output options from the printer.
Page 598: Htu Bin Media Exit Spring Removal
7562 HTU bin media exit spring removal Remove all output options from the printer. Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345. Use a spring hook to remove the spring (A). 4-338 Service Manual...
Page 599: Htu Card (Bin-Full Receive Card And Lens) Removal
7562 HTU card (bin-full receive card and lens) removal Remove all output options from the printer. Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345. Remove the two screws (A), and then remove the sensor card. Disconnect the cable to remove the sensor.
Page 600: Htu Card (Bin-Full Send Card And Lens) Removal
7562 HTU card (bin-full send card and lens) removal Remove all output options from the printer. Remove the HTU controller card. See “HTU controller card removal” on page 4-341. Remove the two screws (A), and then remove the sensor card. Disconnect the cable from the sensor to remove the sensor.
Page 601: Htu Controller Card Removal
7562 HTU controller card removal Remove all output options from the printer. Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Disconnect all cables connected to the controller card. Remove four screws (A). HTU drive belt removal Remove all output options from the printer.
Page 602 7562 Slide the belt off the lowest gear. 4-342 Service Manual...
Page 603: Htu Drive Gear Spring Removal
7562 HTU drive gear spring removal Remove all output options from the printer. Remove the controller card. See “HTU controller card removal” on page 4-341. Use a spring hook to remove the spring. HTU engagement roller removal Remove all output options from the printer. Lay the HTU on its back.
Page 604: Htu Exit Roller Removal
7562 Remove the screw (A) to remove the roller you are replacing. HTU exit roller removal Remove the upper exit shaft. See “HTU upper exit shaft removal” on page 4-378. Unsnap the left side of the roller from the cover and remove the roller. 4-344 Service Manual...
Page 605: Htu Front Redrive Cover Removal
7562 HTU front redrive cover removal Remove all output options from the printer. Lay the HTU on its back, and open the access door. Remove four screws (A), and remove the cover. HTU front standard bin cover removal Remove all output options from the printer. Remove two screws (A) from the bottom.
Page 606 7562 Remove the screw (B) from the top. Remove the screw (C) inside the output bin, and remove the cover. 4-346 Service Manual...
Page 607: Htu Locking Lever Removal
7562 HTU locking lever removal Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345. Remove the three E-Clips (A) holding the locking lever. Use a flat-blade screwdriver to slide the lever out. 4-347 Repair information...
Page 608: Htu Locking Lever Card Removal
7562 Remove the screw (B). HTU locking lever card removal Remove the locking lever. See “HTU locking lever removal” on page 4-347. Disconnect the cable to remove the locking level card. HTU lower redrive guide removal Remove all output options from the printer. Remove the upper guide.
Page 609 7562 Press the tabs to remove the connector from the rear frame. Lift the back edge of the plate, and then slide the plate to the rear to remove it. 4-349 Repair information...
Page 610: Htu Option Hook Removal
7562 HTU option hook removal Remove all output options from the printer. Front hook Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345. Remove one screw (A), and then remove the hook. Installation note: From the back of the hook, turn the spring arm 1/2 turn counterclockwise, and then hold the arm in place while you install the hook.
Page 611 7562 Rear hook Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Remove the screw (A), and then remove the hook. Installation note: From the back of the hook, turn the spring arm 1/2 turn counterclockwise, and then hold the arm in place while you install the hook.
Page 612: Htu Option Roller Removal
7562 HTU option roller removal Remove all output options from the printer. Front roller Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345. Remove the screw (A) to remove the roller. 4-352 Service Manual...
Page 613: Htu Output Bin Removal
7562 Rear roller Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Remove the screw (A) to remove the roller. HTU output bin removal Remove the output option from the HTU. Rotate the bin up, and then pull back to remove it. Installation note: If you are replacing the output bin FRU, then remove the wire stop.
Page 614: Htu Output Bin Extension Removal
7562 HTU output bin extension removal Remove the output bin wire stop. “HTU output bin wire stop removal” on page 4-355. Extend the extension until it stops. Press the tabs (A) to release the latches, and then pull to remove the extension. HTU output bin solenoid removal Remove the rear standard bin cover.
Page 615: Htu Output Bin Wire Stop Removal
7562 Remove the two screws (D) and remove the solenoid. HTU output bin wire stop removal Remove the output option from the HTU. Rotate the extension cover down. Pull out the sides of the stop to remove it. 4-355 Repair information...
Page 616: Htu Output Option Guide Removal
7562 HTU output option guide removal. Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Slide the cables through the rear standard bin cover. HTU output option solenoid removal Remove the rear standard bin cover. See “HTU rear standard bin cover removal”...
Page 617: Htu Output Sensor Removal
7562 Disconnect the plunger (B) from the stopper diverter, and the spring (C) from the solenoid. Remove the two screws (D). and then remove the solenoid. HTU output sensor removal Remove the right inner cover. See “HTU right inner cover removal” on page 4-364.
Page 618: Htu Outer Front Cover Removal (Aio Only)
7562 HTU outer front cover removal (AIO only) Remove all output options from the printer. Push up the tabs to release the latches, and rotate the cover up to remove it. HTU rear redrive cover removal Remove all output options from the printer. Remove the access door.
Page 619 7562 Remove the screw (B) from the rear. Pull out the side to release the tabs. Installation note: Use a screwdriver to push the tabs back into the slots. 4-359 Repair information...
Page 620: Htu Rear Standard Bin Cover Removal
7562 HTU rear standard bin cover removal Remove all output options from the printer. Remove two screws (A) from the bottom. Remove the screw (B) inside the output bin. 4-360 Service Manual...
Page 621 7562 Remove the screw (C) from the left side. 4-361 Repair information...
Page 622 7562 Remove three screws (D) from the top. LIft off the output option connector bracket (E), and then lift off the rear standard bin cover. Disconnect the cable (F), and press the tab to disconnect the cable (G) from the controller card. Note: If you are replacing the rear standard bin cover FRU, then feed the cables through the slot in the cover.
Page 623: Htu Right Bottom Cover Removal
7562 HTU right bottom cover removal Remove all output options from the printer. Remove three screws (A) from the inside. Remove two screws (B) from bottom, and remove the cover. 4-363 Repair information...
Page 624: Htu Right Inner Cover Removal
7562 HTU right inner cover removal Remove all output option from the printer. Remove the output bin. See “HTU output bin removal” on page 4-353. Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345.
Page 625 7562 Remove the right lower cover. Note: Observe the routing of cable through the side frame. 4-365 Repair information...
Page 626 7562 Remove the two screws (H). Remove the two screws (I), and two screws (J). 4-366 Service Manual...
Page 627 7562 Lift up the frame and slide the right inner cover out. 4-367 Repair information...
Page 628: Htu Sensor (Access Door Interlock) Removal
7562 HTU sensor (access door interlock) removal Remove all output options from the printer. Remove the front redrive cover. See “HTU front redrive cover removal” on page 4-345. Press the outer tabs (A) to remove the sensor cover. Press the inner tabs (B) to pull out the sensor. Disconnect the cable to remove the sensor.
Page 629: Htu Sensor (Empty Bin) Removal
7562 HTU sensor (empty bin) removal Remove all output options from the printer. Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Disconnect the sensor cable (A) from the controller card. Remove the output bin. See “HTU output bin removal”...
Page 630: Htu Sensor (Input) Removal
7562 HTU sensor (input) removal Remove all output options from the printer. Remove the HTU lower redrive guide. See “HTU lower redrive guide removal” on page 4-348. Press the tabs to release the sensor, and then disconnect the cable to remove the sensor. 4-370 Service Manual...
Page 631: Htu Sensor (Output Option Position) Removal
7562 HTU sensor (output option position) removal Remove all output options from the printer. Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Press the tabs to pull out the sensor. Disconnect the cable to remove sensor. HTU sensor (second) removal Remove all output options from the printer.
Page 632: Htu Sensor Cable (Bin-Full Send And Receive) Removal
7562 Press the tabs to release the sensor, and then disconnect the cable to remove the sensor. HTU sensor cable (bin-full send and receive) removal Remove all output options from the printer. Remove both bin-full sensors. See “HTU card (bin-full send card and lens) removal” on page 4-340 “HTU card (bin-full receive card and lens) removal”...
Page 633: Htu Stopper Diverter Removal
7562 HTU stopper diverter removal Remove the front standard bin cover. See “HTU front standard bin cover removal” on page 4-345. Remove the solenoid plunger and spring from the stopper diverter, and then slide the stopper diverter off the option. 4-373 Repair information...
Page 634: Htu Timing Belts (Rear) Removal
7562 HTU timing belts (rear) removal Remove all output options from the printer. Remove the rear redrive cover. See “HTU rear redrive cover removal” on page 4-358. Remove one of the gears (A) to remove the belt you are replacing. Note: Remove the center belt to access the other two belts.
Page 635: Htu Top Redrive Cover Removal
7562 Press on the tabs to release the connector. HTU top redrive cover removal Remove all output options from the printer. Remove the front redrive cover. See “HTU front redrive cover removal” on page 4-345. Remove two screws (A). Remove the rear redrive cover. See “HTU rear redrive cover removal”...
Page 636: Htu Top Right Cover Removal
7562 Remove two screws (B), and then remove the cover. HTU top right cover removal Remove all output options from the printer. Remove the rear standard bin cover. See “HTU rear standard bin cover removal” on page 4-360. Remove two screws (A) from the top. 4-376 Service Manual...
Page 637: Htu Transport Gear Removal
7562 Remove two screws (B) from the rear, and then remove the top cover. HTU transport gear removal Remove the HTU drive belt. See “HTU drive belt removal” on page 4-341. Use a flat screwdriver to remove the gear (A). Remove the E-clips, and then slide the gears off their posts.
Page 638: Htu Transport Motor Removal
7562 HTU transport motor removal Remove the right inner cover. See “HTU right inner cover removal” on page 4-364. Remove the two screws (A), and then remove the transport motor. HTU upper exit shaft removal Remove the right inner cover. See “HTU right inner cover removal”...
Page 639: Htu Upper Guide Removal
7562 Unsnap the upper exit shaft out of the cover. HTU upper guide removal See XXXX for the part number. Remove all output options from the printer. Remove the top redrive cover. See “HTU top redrive cover removal” on page 4-375.
Page 640 7562 Flex the back of the frame to release the rear edge, and then remove the guide. 4-380 Service Manual...
Page 641: Adjustments
7562 Adjustments Calibrating the scanner After replacing any of the following components, you must reset the scanner calibration values and check the black levels of the scanner: – Flatbed scanner assembly – ADF unit assembly – Flatbed scanner CCD assembly –...
Page 642: Adjusting Skew For The Adf And Flatbed Scanner
7562 Adjusting skew for the ADF and flatbed scanner Making sure the paper is square (ADF only) Remove two consecutive pages from the paper ream. Flip over the top page, and place it facedown onto the bottom page. Tap the pages on a level surface to align the bottom edge. Check top edges to see if the sheets are aligned.
Page 643: Verifying Skew
7562 Disabling the ADF Skew Fix feature The ADF Skew Fix feature automatically adjusts pages that are not fed into the ADF straight. Disable this feature in the Copy menu to prevent it from interfering with your mechanical adjustments. From the home screen, navigate to: Menus >...
Page 644: Adjusting Scanner Registration
7562 Navigate to: SCANNER CALIBRATION > Copy Quick Test. Compare the copy to the original page. If the copy is skewed, then use the following instructions to correct the issue. Use the examples below to determine if the skew is positive or negative; this will help with determining the correct adjustment to make.
Page 645: Choosing Which Assembly To Adjust
7562 Choosing which assembly to adjust Adjust the ADF via Adjust the ADF via Adjust the Flatbed FRU replaced the duplex CCD the document tray scanner ADF duplex CCD assembly ADF unit assembly Flatbed scanner assembly Flatbed scanner CCD assembly 4-385 Repair information...
Page 646: Flatbed Scanner Skew Adjustment
7562 Flatbed scanner skew adjustment Remove the scanner left side rear cover: Remove the screw (A). Slide the cover back, and then pull the cover toward you to remove it. A (88A0232) Insert a screwdriver into the slot to the left of the plate to hold the plate in position, and then loosen the screws (A).
Page 647: Adf Skew Adjustment (Duplex Ccd Assembly)
7562 ADF skew adjustment (duplex CCD assembly) Open the ADF top door. Remove two screws (A) from the top of the front ADF cover. Lift the ADF unit assembly, and remove one screw (B) from the bottom of the cover. Release the bottom tabs (C) to remove the cover.
Page 648: Adf Skew Adjustment (Adf Document Tray)
7562 Turn the skew adjustment screw (E) appropriately—clockwise for negative skew and counterclockwise for positive skew. Note: Each full turn of the adjustment screw yields 0.5 mm of skew correction. After skew has been corrected, tighten the M4 screw (D) above, and then reinstall the ADF cover. Make a copy to check the skew, and then repeat the steps as needed.
Page 649 7562 Rotate the document tray to correct the skew: • To correct positive skew, rotate the document tray clockwise. • To correct negative skew, rotate the document tray counterclockwise. Tighten the document tray screws, and then reinstall the ADF cover. Make a copy to check the skew, and then repeat the steps as needed.
Page 650: Adjusting Adf Magnification
7562 Adjusting ADF magnification Enter the Diagnostic menu: press and hold 3 and 6, turn on the printer, and release the buttons when the splash screen appears. To print a test page from the Diagnostic menu, navigate to: REGISTRATION > Quick Test To copy the test page from the Diagnostic menu, navigate to: SCANNER CALIBRATION >...
Page 651 7562 Adjust the screw in the left hinge to make the gap between the ADF and flatbed 2.0 mm. Tighten the screw to raise the ADF; loosen it to lower the ADF. Reinstall the ADF rear cover. 4-391 Repair information...
Page 652 7562 4-392 Service Manual...
Page 653: Connector Locations
7562 5. Connector locations Locations System board cabling reference For more information, see the connector diagram for the “System board” on page 5-2. Connector locations...
Page 654: Connectors
7562 Connectors System board Service Manual...
Page 655 7562 System board System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal Connector Pin # Signal Pin # Signal Scanner Flatbed Cable: Part of Flatbed 24V_FEED_FAN To Scanner Flatbed 24V_TP_FB_MOTOR 24V_FEED_FAN Cable: 10J4309 Flatbed TOP_FB_CN Interface TOP_BS_CN...
Page 656 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal Modem Cable: Part of Modem Option BSR_LVDS_RXIN0- To ADF BSR_LVDS_RXIN0+ Cable: 3004892 ADF BSR_LVDS_MCLK Interface BSR_LVDS_MCLK+ BSR_AFE_NRST_R BSR_LVDS_RXCLK- BSR_AFE_SDIO_R BSR_LVDS_RXCLK+ BSR_AFE_SCK_R BSR_AFE_SEN_R BSR_AFE_SH_R BSR_LVDS_RXIN2- 76 BS_PWRSVR_R BSR_LVDS_RXIN2+ 5V_BS_CDU...
Page 657 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JCM1 C_BLDC_HOME C & M Block C_BLDC_HALL_U V45_M_WIND_W Cable: 10J0932 BLDC C C_BLDC_HALL_V V45_M_WIND_V & M C_BLDC_HALL_W V45_M_WIND_U C_BLDC_FG +5V_SW +RV_SW M_BLDC_FG V45_C_WIND_U M_BLDC_HALL_W V45_C_WIND_V M_BLDC_HALL_V V45_C_WIND_W...
Page 658 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JDIMM1 Card Opt Cable: N/A JDIMM2 Card Opt Cable: N/A JDP1 Duplex Paperpath Sensor VS10_S2_DUP VS10_DUP_PARK Cable: 10J0957 S_S2_DUP_SNS S_DUP_PARK_SNS Duplexer NO NAME S_DUP_DOOR_LED S_FSR_BUBBL_SNS VS10_FSR_BUBBL JDUPL1...
Page 659 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JHVPS1 +24V_SW CHR_AC_ENA HVPS M_DEV_PWM_OUT M_AC_PWM_OUT Cable: 10J0939 HVPS C_AC_PWM_OUT K_DEV_PWM_OUT C_DEV_PWM_OUT K_AC_PWM_OUT C_CHG_PWM_OUT M_CHG_PWM_OUT Y_CHG_PWM_OUT K_CHG_PWM_OUT Y_AC_PWM_OUT Y_DEV_PWM_OUT ITM_TX_PWM_CUR_O KCMY_TX_ENA_OUT ITM_TX_ENA_OUT K_TX_PWM_OUT ITM_TX_PWM_OUT K_SERVO_INTO CHG_AC_FREQ M_SERVO_INTO...
Page 660 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JKI1 K_BLDC_HOME V45_I_WIND_W K / ITU Blck K_BLDC_HALL_U V45_I_WIND_V Cable: 10J0930 BLDC K K_BLDC_HALL_V V45_I_WIND_U & ITU K_BLDC_HALL_W +5V_SW K_BLDC_FG I2C_DATA_F I2C_CLK_F V10_FRU_3.3V I_BLDC_FG +5V_SW I_BLDC_HALL_W V45_K_WIND_U...
Page 661 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JMPF1 VS10_MPF_OUT MPF Sensor S_MPF_OUT_SNS Cable: 10J0929 MPF Sensor cable VS10_MPF_SM_OUT S_MPF_SM_OUT_SNS +24V_DUP MPF_PIO_GEN MPF_PIO_ENC JOOPT1 TXD1_OPT_OUT Output Opt RXD1_OPT_IN Cable: 10J0941 Output +24V_TOPT Options +5V_OPTS F_BLDC_FG_OUT...
Page 662 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JPP2 VS10_NNMS_LED S_NNM_SNSR_IN Paperpath Sensors VS10_S1S Cable: 10J0927 Paper S_S1S_FB path VS10_NMS S_NMS_FB VS1-_S2S S_S2S_FB JPY1 V_CART_3V Yellow Memory XP_DAT_Y Cable: Part of Part XP_CLK_Y JRDR1 VS10_SWS...
Page 663 7562 System board connectors “System board” on page 5-2. Connector Pin # Signal Pin # Signal JWTB1 VS10_WB_LED RT SIDE WT Waste Toner Sensor VS_10_WB_PRES Cable: 10J0943 Waste S_WB_PRES_IN Toner Cable S_WLED7 PAPER TRAY S_WLED9 NARROW MEDIA S_WLED11 FR DOOR BEACCON S_WLED13 LT SIDE WT S_FD_OPEN_SNS...
Page 664: Uicc Card
7562 UICC card Scanner interface card 5-12 Service Manual...
Page 665: Preventive Maintenance
Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Lubrication specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use of lubricants other than those specified can cause premature failure.
Page 666: Redrive Parts Packet
7562 Redrive parts packet Using the 739A grease that came with the redrive assembly, lubricate the four posts (A). Install the gears. Using the 744 grease, lubricate the teeth (B) of the gears as shown. Service Manual...
Page 667: Fuser Drive Assembly
7562 Fuser drive assembly Using the 739A grease that came with the fuser drive assembly, lubricate the post (A). Install the gear. Using the 744 grease, lubricate the teeth (B) of the gear as shown. Preventive maintenance...
Page 668 7562 Service Manual...
Page 669: Parts Catalog
NS: (Not shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. • Model information used in the parts catalog: Abbreviation Machine type Printer name used and model 7562-436 Lexmark X792 Parts catalog...
Page 670: Assembly 1: Front, Right, And Top Covers
7562 Assembly 1: Front, right, and top covers Service Manual...
Page 671 7562 Assembly 1: Front, right, and top covers Asm- Part Units/ Units/ Description Removal procedures Index number mach 1—1 40X6307 OP panel LCD and touch-screen “OP panel display removal” on display page 4-102 40X7198 OP panel housing with buttons “OP panel housing removal” on page 4-102 40X6308 OP panel UICC card...
Page 672: Assembly 2: Left And Rear Covers
7562 Assembly 2: Left and rear covers Service Manual...
Page 673 7562 Assembly 2: Left and rear covers Asm- Part Units/ Units/ Description Removal procedures Index number mach 2—1 40X7151 MPF sensor plate assembly “MPF sensor plate assembly removal” on page 4-97 40X7122 Left cover assembly with LVPS power “Left cover removal” on page 4-15 switch 40X7149 MPF pick tire roll assembly, including...
Page 674: Assembly 3: Front
7562 Assembly 3: Front Service Manual...
Page 675 7562 Assembly 3: Front Units/ Units/ Index Description Removal procedure mach 3—1 40X7145 ITU block assembly “ITU block assembly removal” on page 4-68 40X7130 Cartridge blower assembly “Cartridge blower assembly removal” on page 4-33 40X7141 Cartridge rail assembly, including “Cartridge rail removal” on page 4-40 •...
Page 676 7562 Assembly 3.1: Front (continued) Service Manual...
Page 677 7562 Assembly 3.1: Front (continued) Units/ Units/ Index Description Removal procedure mach 3.1—1 40X7142 Cartridge memory block with sensor “Cartridge memory block removal” on page 4-36 40X7160 Paper pick mechanism assembly “Paper pick mechanism assembly removal” on page 4-108 40X6104 Pick tire roll assembly “Pick rolls removal”...
Page 678: Assembly 4: Left
7562 Assembly 4: Left 7-10 Service Manual...
Page 679 7562 Assembly 4: Left Units/ Units/ Index Description Removal procedure mach 4—1 40X7133 Redrive parts packet, including “Redrive gears removal” on page 4-122 • Gear thrust washer (2) • Gear—Idler 50T (2) • Gear—64T 22T Compound • Gear—36T 18T Compound 40X7166 ITU autoconnect cable “ITU autoconnect removal”...
Page 680 7562 Assembly 4.1: Left (continued) 7-12 Service Manual...
Page 681 7562 Assembly 4.1: Left (continued) Units/ Units/ Index Description Removal procedure mach 4.1—1 40X7134 Paper path redrive assembly “Paper path redrive assembly with sensors removal” on page 4-106 40X7153 Left access door pistons parts packet, “Left access door piston removal” including on page 4-70 •...
Page 682: Assembly 5: Rear
7562 Assembly 5: Rear 7-14 Service Manual...
Page 683 7562 Assembly 5: Rear Asm- Part Units/ Units/ Description Removal procedure Index number mach 5—1 40X0269 Bolivia, Peru (8’ ST) 40X0270 Japan (8’ ST) 40X0271 UK, Ireland (8' ST) 40X0273 Chile, Uruguay (8’ ST) 40X0275 Israel (8’ ST) 40X0288 Argentina (8’ ST) 40X0301 Australia (8’...
Page 684: Assembly 6: Flatbed Scanner
7562 Assembly 6: Flatbed scanner 7-16 Service Manual...
Page 685 7562 Assembly 6: Flatbed scanner Asm- Part Units/ Units/ Description Removal procedure index number mach 6—1 40X7200 Flatbed scanner assembly “Flatbed scanner assembly removal” on page 4-204 40X2642 Scanner platen glass cover assembly “Scanner platen glass cover removal” on page 4-211 40X4530 Scanner FB length sensor cable “Scanner FB length sensor cable...
Page 686: Assembly 7: Adf Unit Assembly
7562 Assembly 7: ADF unit assembly Asm- Part Units/ Units/ Description Removal procedure index number mach 7—1 40X7206 ADF unit assembly “ADF unit assembly removal” on page 4-182 7-18 Service Manual...
Page 687: Assembly 8: Adf Covers
7562 Assembly 8: ADF covers 7-19 Parts catalog...
Page 688 7562 Assembly 8: ADF covers Asm- Part Units/ Units/ Description Removal procedure index number mach 8—1 40X7207 ADF top door assembly, including “ADF top door assembly removal” beacon LED on page 4-150 40X7208 Left hinge assembly “ADF left hinge removal” on page 4-162 40X4539 ADF rear cover...
Page 689: Assembly 9: Adf Feed And Drive
7562 Assembly 9: ADF feed and drive 7-21 Parts catalog...
Page 690 7562 Assembly 9: ADF feed and drive Asm- Part Units/ Units/ Description Removal procedure index number mach 9—1 40X4545 Transport drive motor bracket tension “ADF transport drive motor bracket spring assembly with cable removal” on page 4-179 40X7213 Feed motor assembly with belt and “ADF feed drive motor assembly cable removal”...
Page 691: Assembly 10: Adf Electronics
7562 Assembly 10: ADF electronics 7-23 Parts catalog...
Page 692 7562 Assembly 10: ADF electronics Asm- Part Units/ Units/ Description Removal procedure index number mach 10—1 40X4559 ADF tray length cable assembly 40X7215 ADF document tray assembly “ADF document tray assembly removal” on page 4-153 40X4558 ADF sensor cable assembly 40X4607 Sensor (ADF media exit) bracket “Sensor (ADF media exit) fan...
Page 693: Assembly 11: Optional 550-Sheet Tray
7562 Assembly 11: Optional 550-sheet tray 7-25 Parts catalog...
Page 694 7562 Assembly 11: Optional 550-sheet tray Units/ Units/ Index Description Removal procedure 11—1 40X6102 550-sheet drawer assembly “550-sheet drawer assembly removal” on page 4-217 40x6099 550-sheet media tray assembly “550-sheet media tray assembly removal” on page 4-218 7-26 Service Manual...
Page 695: Assembly 12: Optional 550-Sheet Drawer Assembly
7562 Assembly 12: Optional 550-sheet drawer assembly 7-27 Parts catalog...
Page 696 7562 Assembly 12: Optional 550-sheet drawer assembly Units/ Units/ Index Description Removal procedure 12—1 40X6100 550-sheet tray controller card “550-sheet tray controller card assembly assembly removal” on page 4-219 40X6101 Anti-tip latch assembly “550-sheet tray left anti-tip latch removal” on page 4-225 “550-sheet tray right anti-tip latch assembly removal”...
Page 697: Assembly 13: Optional 2000-Sheet High-Capacity Feeder
7562 Assembly 13: Optional 2000-sheet high-capacity feeder 7-29 Parts catalog...
Page 698 7562 Assembly 13: Optional 2000-sheet high-capacity feeder Units/ Units/ Index Description Removal procedure 13—1 40X6275 2000-sheet high-capacity feeder pick “2000-sheet high-capacity feeder roll assembly pick roll assembly removal” on page 4-278 40X6119 2000-sheet high-capacity feeder pick “2000-sheet high-capacity feeder assembly pick assembly removal”...
Page 699: Assembly 14: Finisher Assembly
7562 Assembly 14: Finisher assembly 7-31 Parts catalog...
Page 700 7562 Assembly 14: Finisher assembly Asm- Part Units/ Units/ Description Removal procedure Index number mach 14—1 40X7234 Left access door assembly “Finisher or stacker left access door assembly removal” on page 4-315 40X7238 Backup redrive roller “Finisher or stacker feed roller removal”...
Page 701 7562 Assembly 14.1: Finisher assembly (continued) 7-33 Parts catalog...
Page 702 7562 Assembly 14.1: Finisher assembly (continued) Asm- Part Units/ Units/ Description Removal procedure Index number mach 14.1—1 40X7244 Rear media stack flap “Finisher or stacker media stack flap and media stack flap actuator removal” on page 4-316 40X7245 Front media stack flap “Finisher or stacker media stack flap and media stack flap actuator removal”...
Page 703: Assembly 15: Finisher Stapler Assembly
7562 Assembly 15: Finisher stapler assembly 7-35 Parts catalog...
Page 704 7562 Assembly 15: Finisher stapler assembly Asm- Part Units/ Units/ Description Removal procedure Index number mach 13—1 40X7230 Stapler assembly “Finisher stapler unit assembly removal” on page 4-334 40X5909 Sensor (media in stapler) “Finisher sensor (stapler pass thru) removal” on page 4-327 7-36 Service Manual...
Page 705: Assembly 16: High-Capacity Output Stacker
7562 Assembly 16: High-capacity output stacker 7-37 Parts catalog...
Page 706 7562 Assembly 16: High-capacity output stacker Asm- Part Units/ Units/ Description Removal procedure Index number mach 16—1 40X7234 Left access door assembly “Finisher or stacker left access door assembly removal” on page 4-315 40X7238 Backup redrive roller “Finisher or stacker feed roller removal”...
Page 707 7562 Assembly 16.1: High-capacity output stacker (continued) 7-39 Parts catalog...
Page 708 7562 Assembly 16.1: High-capacity output stacker (continued) Asm- Part Units/ Units/ Description Removal procedure Index number mach 16.1—1 40X7244 Rear media stack flap “Finisher or stacker media stack flap and media stack flap actuator removal” on page 4-316 40X7245 Front media stack flap “Finisher or stacker media stack flap and media stack flap actuator removal”...
Page 709: Assembly 17: Miscellaneous
7562 Assembly 17: Miscellaneous Units/ Description Removal procedure 40X7163 Sensors parts packet, including “Waste toner sensor removal” on page 4-143 • Waste toner sensors (2) • Paper auto size sensor “Waste toner full sensor removal” on • Paper path sensor (not shown) page 4-147 •...
Page 710: Assembly 18: Internal Options
7562 Assembly 18: Internal options Units/ Units/ Index Description mach IPDS SCS card Forms & bar code card PRESCRIBE card 40X4819 Serial interface adapter 40X4823 Parallel 1284-B SERI adapter 40X4826 MarkNet N8120 10/1000 card 40X4827 MarkNet N8130 10/1000 F adapter 40X5301 256MB DDR DRAM DIMM 40X5302...
Page 711: Cable And Thermistor Location Table
7562 Cable and thermistor location table Using the following table, locate the part you need to replace, and then go to the listed removal to find instructions for accessing the cable or thermistor. Cable location table item number Description Location To access 40X7165 10J0938...
Page 712 7562 Cable location table item number Description Location To access 40X7168 10J0927 Paper path Deflector assembly 1. Remove the lower frame cable cables cover. See “Lower frame cable • System board connector: cover removal” on page 4-18. JPP2 2. Remove the staging deflector assembly.
Page 713 7562 Cable location table item number Description Location To access 40X7168 10J0937 Thermistor & Behind fuser “Fuser thermistor removal” redrive cable on page 4-59. (Cont.) System board connector: JFSRD1 10J0939 HVPS cable Under HVPS board “High-voltage power supply (HVPS) board removal” on •...
Page 714 7562 Cable location table item number Description Location To access 40X7171 10J0974 Weather On LVPS See step 5 of“Low-voltage power station supply (LVPS) removal” on • System board connector: compensation page 4-74. JCCT2 thermistor 10J1370 Fuser thermal Behind fuser “Fuser thermistor removal” guide on page 4-59.
Page 715: Screw And Retainer Identification Table
7562 Screw and retainer identification table The following table contains screw and fastener descriptions, locations, and quantities necessary to service the printer. Pay careful attention to each screw type location when doing removals. You must install the correct screw type in each location during reassembly. Sizes are as close to actual as possible, as long as the printout is not scaled or resized.
Page 716 7562 Screw identification table (continued) Screw type Location 3002501 Flange M3.0 x 6 mm Scanner interface card to flatbed 88A0011 Machine Operator panel display bracket to display M2 x 0.4–6G 3LG 88A0212 Taptite Metal AIO flat cable bracket to frame M3.5 x 6 mm PAN AIO left support frame to frame AIO LS rear bracket to frame...
Page 717 7562 Screw identification table (continued) Screw type Location 88A0232 Taptite M3 x 6 mm Cable cover to system board cage MTF PAN Fax ports on system board to cage Printer hard drive to system board Operator panel assembly to flatbed and frame Scanner front cover to flatbed Scanner left side rear cover to flatbed Scanner rear cover to flatbed...
Page 718 7562 Screw identification table (continued) Screw type Location 88A0323 Plastite LVPS to frame M3.5 x 8 mm PAN Media rails, left and right, to front lower frame MPF breakaway assembly, front MPF breakaway assembly, rear MPF cable cover to lower frame (Cont.) MPF connector cover to duplex assembly MPF drive assembly to frame...
Page 719 7562 Screw identification table (continued) Screw type Location 88A0425 SEMS PL ROLN Duplex unit to left access door 3.5 x 11 mm 1126827 E-clip M2 Left access door rear piston to door assembly 1126829 E-clip M4 Fuser drive gear Left access door front piston to frame and door assembly Left access door rear piston to frame Redrive train 1126830...
Page 720 7562 7-52 Service Manual...
Page 721: Appendix A-Print Samples
7562 Appendix A—Print samples The following pages represent some of the pages available in various menus. While they are as close as possible to what you will see, variations in printing may result from individual user printer settings, media, and printer alignment.
Page 722: Print Quality Pages-Page 1 (Total Of Five)
7562 Print Quality Pages—Page 1 (total of five) Service Manual...
Page 723: Print Quality Pages-Page 2 (Total Of Five)
7562 Print Quality Pages—Page 2 (total of five) Appendix A—Print samples...
Page 724: Print Quality Pages-Page 3 (Total Of Five)
7562 Print Quality Pages—Page 3 (total of five) Service Manual...
Page 725: Print Quality Pages-Page 4 (Total Of Five)
7562 Print Quality Pages—Page 4 (total of five) Appendix A—Print samples...
Page 726: Registration And Alignment
7562 Registration and alignment Quick Test Page From the Diagnostics menu, select: REGISTRATION > Quick Test. Service Manual...
Page 727: Printhead Mechanical Alignment Test Page
7562 Printhead mechanical alignment test page From the Diagnostics menu, select MISC TESTS > Printhead Inst. Appendix A—Print samples...
Page 728: Printhead Electronic Alignment Test Page-Magenta (One Of Two)
7562 Printhead electronic alignment test page—Magenta (one of two) From the Diagnostics menu, select Alignment Menu > [select a color] > Quick Test. Service Manual...
Page 729: Printhead Electronic Alignment Test Page-Magenta (Two Of Two)
7562 Printhead electronic alignment test page—Magenta (two of two) Appendix A—Print samples...
Page 730: Printhead Linearity Test Page
7562 Printhead linearity test page From the Diagnostics menu, select Alignment Menu > [select a color] > Linearity > Quick Test] A-10 Service Manual...
Page 731: Index
7562 Index Numerics ADF duplex CCD scan glass assembly 4-158 removal 2-20 2xx paper jam codes – ADF feed 1-way bearing and gears 2-49 2-55 3x–8x attendance messages – 4-159 removal 2000-sheet high-capacity feeder lift drive motor assembly ADF feed drive motor assembly 4-259 4-265 removal...
Page 732 7562 3-12 3-32 ALIGNMENT MENU Energy Conserve 3-27 alignments entering 3-11 3-34 black printhead electronic alignment Envelope Prompts 3-12 3-28 3-35 color linearity alignment Exit Config Menu 3-12 3-31 color printhead electronic alignment Factory Defaults 3-26 3-34 ASIC Test Font Sharpening 3-33 3-34 Auto Align Adj...
Page 733 7562 3-15 3-18 Panel Test Duplex Top Margin Offset 3-16 Serial Wrap Test 3-17 USB HS Test Mode 7-47 E-clip identification Hardware Tests 3-24 Edge to Edge 3-17 Beacons Test 3-24 Enable Edge to Edge Copy 3-18 INPUT TRAY TESTS 3-32 Energy Conserve 3-18...
Page 734 7562 finisher sensor (bin-full receive) housing interlock assembly 4-324 4-64 removal removal finisher sensor (bin-full send) 4-324 removal image quality trouble finisher sensor (finisher bin media present) 2-42 image quality 4-325 removal 2-42 troubleshooting finisher sensor (paddle HP) image quality troubles 4-326 removal 2-46...
Page 735 7562 media tray rail paper auto-size sensor 4-81 4-105 removal removal memory paper pick mechanism 2-81 configuration service check Menu Settings Page paper pick mechanism assembly 4-108 user menus removal 3-33 menus Paper Prompts 3-24 accessing service menus Par 1 Strobe Adj administrative menus parts catalog 3-32...
Page 736 7562 AIO option cover 4-190 AIO rear scanner cover 3-22 Quick Disk Test 4-31 bin-full flag 3-11 3-14 Quick Test Page 4-32 bin-full sensor 3-17 Quick Test, duplex 4-196 carriage belt tensioner assembly 4-197 carriage drive motor assembly 4-33 cartridge blower assembly redrive motor 4-35 4-122...
Page 737 7562 4-80 4-324 main fan stacker sensor (bin-rull send) 4-81 4-325 media tray rail stacker sensor (finisher bin media present) 4-86 4-326 MPF breakaway assemblies stacker sensor (paddle HP) 4-95 4-329 MPF drive assembly stacker sensor (tamper HP left and right) 4-89 4-329 MPF drive pulley...
Page 738 7562 scanner top cover time to first print 4-195 removal stacker access door beacon LED 7-47 4-308 screw and retainer identification table removal sensor (ADF document set) stacker bin-full spring 4-185 4-308 removal removal sensor (ADF media exit) fan bracket assembly stacker controller card 4-186 4-310...
Page 739 7562 connections 4-133 removal 2-131 service check system board cage with board 4-138 removal 3-14 Toggle ITU toner cartridge rail 4-40 removal 1-11 tools required 3-25 Transfer Adjust 3-31 Tray Insert Msg 2-163 tray linking, service check troubleshooting flow UICC card 4-104 removal 3-17...
Page 740 7562 I-10 Service Manual...
Page 741 7562 Part number index Description Page 40X0269 Power cord—Bolivia, Peru - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15 40X0270 Power cord—Japan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 742 7562 40X4563 Right hinge assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20 40X4564 Document tray extension - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 743 7562 40X7101 Fuser assembly, 220V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-11 40X7102 Fuser assembly, 100V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 744 7562 40X7170 Beacon cables parts packet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41 40X7170 cables (waste toner, bin-full sensor, front door beacon) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 745: Part Number Index
7562 40X7241 Finisher controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32 40X7242 Output beacon card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 746 7562 I-16 Service Manual...

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