About Avaya G700 Announcement Software - Avaya g700 Installation And Upgrades

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About Avaya G700 announcement software

Voice announcements are used in a call center environment to announce delays, direct
customers to different departments, and entertain and inform calling parties. The announcement
capability is standard and comes co-resident on the G700. The G700 announcement software
has many of the functions of the TN2501AP VAL circuit pack.
See
Table 23: Comparison between the G700 Announcement software and the VAL circuit
pack
on page 367 for differences between the Avaya G700 Announcement software and the
VAL circuit pack. For more information on Avaya G700 Announcement software, see the
Administrator Guide for Avaya Communication Manager, 03-300509, Chapter 13, "Managing
Announcements".
Table 23: Comparison between the G700
Announcement software and the VAL circuit pack
Area
description
Requires
hardware
Maximum
storage time per
board for TN750
or TN2501AP
Concurrent Calls
per
Announcement
Backup and
restore over
LAN
Recording
Method
File portability to
multiple
DEFINITY or
Communication
Manager
servers
TN2501AP (VAL) circuit
pack
Yes
Up to 60 minutes at 64
Kbps sample rate
50 when using a
DEFINITY Server SI or
DEFINITY Server CSI
1,000 when using the
DEFINITY Server R,
S8500, or S8700/S8710
Media Server
Yes
Use PC or telephone
Yes
Avaya G700
announcement software
No
Up to 20 minutes at
64Kbps uncompressed
speech
1,000
Yes
Use PC or telephone
Yes
1 of 2
Issue 8.1 June 2005
Call center
367

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