Fuji Xerox ApeosPort-IV C7780 Administrator's Manual page 496

15 Problem Solving
Error Code
018-558
018-559
018-560
018-561
018-562
018-563
018-564
018-565
15
018-566
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
496
[Cause] Received an error code from HTTP server.
[Remedy] 1) Check whether the specified directory exists on the destination HTTP
server for the scanned document.
2) Check whether the specified file exists on the HTTP server.
[Cause] The same file name already exists.
[Do Not Save] is selected when duplicate file name exists.
[Remedy] Select any option other than [Do Not Save] in [File Name Conflict].
[Cause] An user authentication error occurred. (Received HTTP Status 401).
[Remedy] Check the followings:
The destination HTTP server for the scanned document is accessible by
PC.
Login name
Login password
The HTTP server name
The HTTP server path name
[Cause] The hostname or the script storage location is not correct. (Received
HTTP Status 404).
[Remedy] Check the followings:
The destination HTTP server for the scanned document is accessible by
PC.
The HTTP server name
The HTTP server path name
[Cause] A client-side error occurred. (Received HTTP Status 4xx other than 401
and 404).
[Remedy] Check the followings:
The destination HTTP server for the scanned document is accessible by
PC.
The server settings
[Cause] A server-side error occurred. (Received HTTP Status 5xx).
[Remedy] Check the followings:
The destination HTTP server for the scanned document is accessible by
PC.
The server settings
[Cause] DNS resolution for the specified hostname failed.
[Remedy] Check the followings:
The destination HTTP server for the scanned document is registered on
the DNS server.
The machine is connected to the DNS server.
The address of the DNS server is set on the machine.
[Cause] DNS resolution for the proxy server name set on the machine failed.
[Remedy] Check the followings:
The proxy server name set on the machine is registered on the DNS
server.
The machine is connected to the DNS server.
The address of the DNS server is set on the machine.
[Cause] Unable to connect to the HTTP server.
[Remedy] Check the followings:
The network cable connection on the machine
The destination HTTP server for the scanned document is accessible by
PC.
Cause and Remedy