Fuji Xerox ApeosPort-IV C7780 Administrator's Manual page 488

15 Problem Solving
Error Code
016-726
016-727
016-728
016-729
016-731
016-732
016-733
016-735
016-738
016-739
016-740
15
016-741
016-742
016-743
016-744
016-745
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
488
[Cause] Unable to automatically select a printer language even though the Print
mode is set to [Auto].
Probable causes are as follows:
1) PostScript data was sent with no Adobe PostScript 3 Kit (optional)
installed.
2) A PDF file was sent directly to the machine using LPR with the Adobe
PostScript 3 Kit (optional) installed and no hard disk installed.
[Remedy] For 1), the Adobe PostScript 3 Kit (optional) must be installed.
For 2), a hard disk must be installed.
[Cause] A print job was cancelled without storing a file into a folder because the file
was determined as not containing any pages.
[Remedy] The file could not be stored into the folder because the machine
determined the print file as not containing any pages. Disable [Skip Blank
Pages] on the [Advanced] tab on the print driver, or add text to the file if the
file is blank.
[Cause] An unsupported tag is included in the TIFF file.
[Remedy] Confirm the print data.
[Cause] Unable to print because the number of colors or the resolution of the TIFF
file exceeds the allowed range.
[Remedy] Change the number of colors or resolution for the TIFF file, and execute
the operation again.
[Cause] Unable to print TIFF data because it was interrupted.
[Remedy] Retry printing.
[Cause] The form specified by emulation has not been registered at the host side.
[Remedy] Resend the form data.
[Cause] Probable causes are as follows:
1) Unable to obtain the IP address (the string after "@" in the destination e-
mail address) when e-mail is sent.
2) DNS server was unable to resolve the Internet address (the string after
"@") by the DNS server when e-mail is sent.
[Remedy] For 1), confirm the e-mail address.
For 2), confirm the DNS server address.
[Cause] Attempted to print [Job Template List] while updating the job template.
[Remedy] Retry printing after waiting for a while.
[Cause] Unsupported paper size was specified when specifying booklet creation
with PostScript (optional).
[Remedy] Specify a paper size supported for booklet creation, and try printing again.
[Cause] Used an unsupported combination of document size and paper size when
specifying booklet creation with PostScript (optional).
[Remedy] Specify a combination of document size and paper size supported for
booklet creation, and try printing again.
[Cause] Used an unsupported paper tray when specifying booklet creation with
PostScript (optional).
[Remedy] Specify a paper tray supported for booklet creation, and try printing again.
[Cause] An error occurred during the update process of the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
Cause and Remedy