Fuji Xerox ApeosPort-IV C7780 Administrator's Manual page 478

15 Problem Solving
Error Code
016-461
016-500
016-501
016-502
016-503
016-504
016-505
016-506
016-507
016-508
016-509
15
016-510
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
478
[Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High],
you may not be able to create a new job because of a restriction resulting
from the congestion of un-forwarded image logs.
[Remedy] Confirm the status of the server managing the image logs and the network
status, and eliminate the source obstructing image log forwarding to the
image log server. Take one of the following measures:
Confirm the forwarding settings, and then forward all un-forwarded logs.
Change the [Assurance Level] to [Low]. In this case, the image logs may
not be forwarded and may be deleted successively.
When using the Image Log Kit (Adobe PostScript), and you switch the
machine power off and then on, or when the machine restarts
automatically, switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
[Cause] Unable to resolve the SMTP server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the SMTP server settings
are correct. Also, confirm whether the DNS server settings are correct.
[Cause] Unable to resolve the POP3 server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the POP3 server settings
are correct. Also, confirm whether the DNS server settings are correct.
[Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user name and
password used on the POP3 server are correct.
[Cause] Unable to write the image log because the image log storage space is
insufficient on the machine.
[Remedy] Execute the job again. If the error still is not resolved, take one of the
following measures:
Delete unnecessary image logs
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs is not secured.
[Cause] When using the Image Log Control feature, failed to forward the image log
to the server.
[Remedy] Either set the forwarding rule for image logs from the server to the
machine, or set [Transfer Image Log] to [Disabled].
[Cause] When using the Image Log Control feature, failed to forward the image log
to the server.
[Remedy] Set the forwarding rule for image logs from the server to the machine.
[Cause] When using the Image Log Control feature, failed to forward the image log
to the server because the forwarding rule for image logs from the server to
the machine has not been set.
[Remedy] Either set the forwarding rule for image logs from the server to the
machine, or set [Transfer Image Log] to [Disabled].
[Cause] When using the Image Log Control feature, failed to forward the image log
to the server because the forwarding rule for image logs from the server to
the machine has not been set.
[Remedy] Set the forwarding rule for image logs from the server to the machine.
Cause and Remedy