Fuji Xerox ApeosPort-IV C7780 Administrator's Manual page 452

15 Problem Solving
The image is not
the desired size.
The image is not
scanned in color.
The image is
coarse.
Black-and-white
gradation is not
reproduced
properly.
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452
Symptom Cause
The document glass or the
document cover is dirty.
The document is a
transparent type such as a
transparency film.
The document is
misaligned.
The document guides on
the document feeder are not
set in the correct positions.
The document is a non-
standard size.
The document is folded.
[Color Scanning] is set to
[Black & White] or
[Grayscale].
The resolution is too low.
Image is saved with high
compression.
[Black & White] is selected
for [Color Scanning].
Remedy
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and
Document Glass" (P.94).
Place a white sheet of paper on top of the
document when scanning.
Load the document correctly.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Load the document correctly, and align the
document guides to the document.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Specify the document size.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Flatten the curl and load the document
again.
Refer to "5 Scan" > "Scanning Procedure" in
the User Guide.
Set [Color Scanning] to [Color].
Refer to "5 Scan" > "E-mail" in the User
Guide.
Set the resolution higher.
Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.
Select a lower compression ratio in
[Quality/File Size].
Refer to "5 Scan" > "E-mail Options/Filing
Options" in the User Guide.
Set [Color Scanning] to [Grayscale].
Refer to "5 Scan" > "E-mail" in the User
Guide.