Troubleshooting - Toshiba e-STUDIO165 Service Manual

5.

TROUBLESHOOTING

5.1 Diagnosis and Prescription for Each Error Code
5.1.1 Paper transport jam
[E01] Leading edge of paper not reaching the exit sensor
[E02] Trailing edge of paper not passing the exit sensor
Open the transfer cover. Is there any paper on the transport path?
YES
NO
Is the exit sensor working?
(Perform the input check in the test mode: 13-[04. SENSOR TEST])
l NO
l
l
l
l
l
l
l
l
YES
Is the registration roller clutch working?
(Perform the output check in the test mode: 04-108/158)
l NO
l
l
l
l
l
l
l
l
YES
1) Check the registration roller. Replace it if it is worn out.
2) Check if the aligning amount is appropriate. (See
registration roller")
An [E01] error occurs both when the amount is too large and too small.
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Remove the paper.
1) Check if the connector of the exit sensor is disconnected.
2) Check if the connector CN17 on the MAIN board is disconnected.
3) Check if the connector pins are disconnected and the harnesses are
open circuited.
4) Check if the conductor pattern on the MAIN board is short circuited or
open circuited.
5) Replace the exit sensor.
6) Replace the MAIN board.
1) Check if the connector of the registration roller clutch is discon-
nected.
2) Check if the connector CN26 on the MAIN board is disconnected.
3) Check if the connector pins are disconnected and the harnesses are
open circuited.
4) Check if the conductor pattern on the MAIN board is short circuited or
open circuited.
5) Replace the registration roller clutch.
6) Replace the MAIN board.
5 - 1
P. 3-5 "3.2.2 Paper alignment at the
e-STUDIO165/167/205/207/237
TROUBLESHOOTING
5