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Troubleshooting
Problem
Video-related
Video does not appear in the
source viewer.
Video does not appear in the
PGM viewer.
The PGM does not switch.
The video in the source viewer is
compressed.
4:3 materials display in wide
screen.
The selection buttons switch on
their own.
Audio-related
No sound is emitted from the
speakers or headphones (the
audio level meter does not move).
No sound is emitted from the
speakers or headphones (the
audio level meter moves).
No sound is emitted from the
internal speakers.
294
Troubleshooting
Check this section before consulting your dealer or your Sony service
representative. If the unit still does not function properly, consult your dealer or
your Sony service representative.
Possible causes
The connected device is not
turned on.
The cables are not connected
properly.
The input signal is not assigned
correctly.
The FTB button is lit.
The [KEY] indicator on the
operation screen is lit red.
In 4:3 mode, 16:9 video material
displays are squeezed.
In 16:9 mode, 4:3 video material
displays appear in wide screen.
[Remote Switching] of [Video
Utility] is set to something other
than [Off], even when there is no
external device connected to the
FACTORY USE connector.
The connected device is not
turned on.
The cables are not connected
properly.
The input signal is not assigned
correctly.
The CH ON button is not lit.
The audio channel fader has been
left turned down.
The PGM fader has been left
turned down.
The monitor target is set to AUX. Set the monitor destination
The monitor output level is
turned down.
The TB button or the DIM button
is lit.
A device is connected to the
monitor output connector.
Possible solutions
Turn the connected device on.
Check that the cables are
connected properly.
Check that the input signal is
assigned correctly.
Turn off the FTB button.
While the KEY button on the
front panel is lit green, press the
CUT button.
Set to 16:9 mode.
Set to 4:3 mode.
Set [Remote Switching] to [Off]. 169
Turn the connected device on.
Check that the cables are
connected properly.
Check that the input signal is
assigned correctly.
Turn on the CH ON button.
Turn up the audio channel fader.
Turn up the PGM fader.
displayed below the audio level
meter to PGM.
Turn up the monitor output level
with the monitor level adjustment
knob.
Turn off the TB button or the
DIM button.
See
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