Polycom VVX 300 User Manual page 78

Polycom VVX Business Media Phones User Guide
View Call Status on the Boss's Line
A boss and delegate can both view the status of any call on the other's phone. Bosses can see when a
delegate answers or holds a call, which delegate answered the call, and the call information of the caller.
Delegates can see when a boss is in an active call or has placed a call on hold. Bosses and delegates
can also resume calls held on the other's line.
When there is an active call on the boss's line, for VVX 500 and 600 phones, a solid red bar is displayed
on the boss's line key on the boss and delegates' phones. For VVX 300/310 and 400/410 phones, a
steady red LED light on the boss's line key indicates there is an active call on the boss's line. The next
figure displays a call on the boss's line on a VVX 500 phone.
Call on the boss's line on a VVX 500 phone
View and Resume Held Calls
Bosses and delegates can both view and resume held calls on the boss's line. A flashing red bar or LED
light indicates that a call is on hold on a boss's line.
To view held calls on a boss's line on the delegate's phone:
» Press the boss's line key.
All held calls display, as shown next on the VVX 400.
To resume a call held on a boss's line:
1 Press the boss's line key.
2 Select the call and select Pickup.
Polycom, Inc.
UC Software 5.3.0
78